Lexmark Pro915 Support Question
Lexmark Pro915 Support Question
Find answers below for this question about Lexmark Pro915.Need a Lexmark Pro915 manual? We have 2 online manuals for this item!
Question posted by jude1956 on September 23rd, 2012
We Have Installed The Ink Cartridges Several Times. It Won't Print
We have installed the cartridges, each time ensuring that they click. we have aligned the printer head, cleaned the printer head, nothing works
Current Answers
Answer #1: Posted by LexmarkListens on September 24th, 2012 7:02 AM
LexmarkListens
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July 1st, 2011 Points: 1,410,540
Related Lexmark Pro915 Manual Pages
Quick Reference - Page 3
...drives 15
Ordering and replacing supplies 17
Ordering ink cartridges...17 Replacing ink cartridges...17 Maintaining ink cartridges 18
Using the printer software 20
Minimum system requirements 20 Installing the printer software 20 Using the Windows printer software 20 Using the Macintosh printer software 21
Printing 23
Printing a document...23 Printing on both sides of the paper (duplexing...
Quick Reference - Page 5
... found in select printer models.
These cartridges let you to reduce your old printer instead of the colors.
• Use high‑yield cartridges. Recycling
• Return ink cartridges for using the printer software
Software Help installed automatically with
printer
the printer software.2
For Windows users
After installing your printer model).
• Preview print jobs before...
Quick Reference - Page 10
... later? Lexmark Pro910 Series Installation
Configure Advanced Features
You can I don't do this printer, you as the sender in all your sent faxes.
23 Unpack the ink cartridges.
21 Configure other advanced fax settings later in all the features of your name or company name, and then touch . How can now print, but there are...
Quick Reference - Page 11
... a while to air.
25 Close the printer. Then, use two hands to install the black cartridge. • Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to print. • Streaks on the alignment page are available only in select printer models.
Understanding the parts of the printer
Note: Some functions are normal and not...
Quick Reference - Page 12
...
Use the
To
10 Scanner unit
• Access the ink cartridges and printhead. • Remove paper jams.
11 Ink cartridge access area Install, replace, or remove ink cartridges.
12 Ethernet port
Connect your country or region.
Note: Remove the plug to access the port.
15 LINE port
Connect the printer to an active telephone line (through a standard wall...
Quick Reference - Page 17
...8226; Depending on their flat side. • Remove ink cartridges from their packaging only upon installation. After use, return this cartridge to the cartridge installation position.
After use only. You must install new cartridges immediately after removing the old ones, or the ink remaining in packs. • You can be used for printing documents and photos. • When storing new...
Quick Reference - Page 18
... printer performs an automatic maintenance cycle every week if it is finished.
If your finger along the ink cartridge until printing is turned off. Aligning the printhead
If the characters or lines on if it is plugged into place.
Note: Do not remove the alignment page until the cartridge clicks into an electrical outlet. Installing ink cartridges 1 Remove the ink cartridge from...
Quick Reference - Page 21
...• Maintain ink cartridges. • Register the printer. • Contact technical support. • Access the User's Guide. Scan a document and produce text that you can edit with a document open , choose File > Print. Set up usual tasks with the printer software if the printer has wireless capability.
Using the printer software Printer software Use the LexmarkTM Printer Home (referred...
Quick Reference - Page 45
...then touch Accept. 3 Touch Yes to confirm this checklist to the computer, print server, or network access point. • Check the printer for error messages, and resolve any jams. • Check the ink cartridges, and install new cartridges if necessary. • Turn the printer off the printer. Troubleshooting
Troubleshooting
Before you troubleshoot
Use this setting.
Software did not...
Quick Reference - Page 47
... them to get other jobs to :
> More Options > Align Printer An alignment page prints.
If the cable is damaged, then use a new one or more of the following:
REPLACE THE INK CARTRIDGES
For more of the computer. Troubleshooting
Printer is printing blank pages
Blank pages may not be caused by improperly installed ink cartridges.
ALIGN THE PRINTHEAD
1 Load plain, unmarked paper. 2 From...
Quick Reference - Page 55
...
cannot delete documents from print queue 47 cannot print over wireless network 50 cannot print through USB 47 cannot receive faxes 49 cannot run fax software 49 cannot send faxes 48 cartridges, ink
ordering 17 checking an unresponsive printer 45 checking the dial tone 37 checklist
before you troubleshoot 45 fax troubleshooting 48 cleaning printhead nozzles 19...
Quick Reference - Page 56
... printhead nozzles
cleaning 19 printing
documents 23 network setup page 50 on both sides of the paper 23 photos using printer control panel 24 two‑sided 23 publications finding 5 Push Button Configuration method using 43
R
receiving faxes Auto Answer setting 38, 41 automatically 41 manually 41 tips 41
recycling 5 replacing ink cartridges 17 RJ...
User's Guide - Page 8
...:
• Connecting the printer • Installing the printer software
Find it away. • Recycle paper from discarded print jobs. • Use recycled paper. These cartridges let you looking for reuse or recycling through the Lexmark Cartridge Collection Program.
Recycling
• Return ink cartridges for ? Note: Your printer may not come with the printer and is also available...
User's Guide - Page 12
... with port Connect the printer to a computer using a USB cable.
About your printer
12
10
11
13
12
15
EXT
LINE
EXT LINE
19
18
16 17
Use the
To
10 Scanner unit
• Access the ink cartridges and printhead. • Remove paper jams.
11 Ink cartridge access area Install, replace, or remove ink cartridges.
12 Ethernet port
Connect...
User's Guide - Page 14
...-Lexmark ink or ink cartridges. Removing ink cartridges
1 Turn on their flat side. • Remove ink cartridges from the ink cartridge. Using genuine Lexmark ink cartridges
Lexmark printers, ink cartridges, and photo paper are designed to perform together for superior print quality, and our inks are unopened and placed on your product.
Installing ink cartridges
1 Remove the ink cartridge...
User's Guide - Page 23
... OCR Lexmark Wireless Setup Utility (referred to as Wireless Setup Utility)
Lexmark Tools for Office (referred to as Tools for the printer. • Order supplies. • Maintain ink cartridges. • Register the printer. • Contact technical support. • Access the User's Guide. Access your printer. Using the printer software
23
If you can edit with the...
User's Guide - Page 131
... grounded, working electrical outlet. • Make sure the printer is turned on. • Make sure the printer is not in Sleep mode. Note: Make sure the printer is securely connected to the computer, print server, or network access point. • Check the printer for error messages, and resolve any jams. • Check the ink cartridges, and install new cartridges if...
User's Guide - Page 134
... the problem, then try one or more information, see "Replacing ink cartridges" on page 14. You may be caused by improperly installed ink cartridges. ALIGN THE PRINTHEAD
1 Load plain, unmarked paper. 2 From the home screen, navigate to:
> More Options > Align Printer An alignment page prints. The USB port is printing blank pages
Blank pages may have connected to have problems, then...
User's Guide - Page 138
...Try one or more of the following:
• Make sure the duplex unit is properly installed at a time.
• If necessary, make sure that are correct. • Touch OK to ... at the back of the installed ink cartridges. For more of the following :
• Touch Continue to return to clear the message. EXT LINE
• Cancel the current job. The printer supports only one or more ...
User's Guide - Page 198
... tips 87 recycling 7 Lexmark products 16 WEEE statement 178 redial attempts, fax setting 82 redial time, fax setting 82 reducing an image 55 Replace Ink Cartridge 145 replacing ink cartridges 14 reports fax history 93 reports, fax setting 82
resetting internal wireless print server to factory default settings 167
resetting to factory default settings 21 resuming...
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