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Lexmark Pro715 Support Question

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Question posted by Anonymous-98701 on February 13th, 2013

Ink Cartridges Full But Not Printing In Full Color Or Black

ink cartridges full but not printing in full color or black

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Answer #1: Posted by tintinb on February 13th, 2013 7:29 PM

This answer was accepted by the poster of the original question.

tintinb

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The very first thing you have to do is to check the proper installation of the ink cartridge. Make sure that it is properly installed based on the installation procedure from the user's manual. Another possible solution is make sure that you have installed the original and compatible ink cartridges. You can visit the following links to buy compatible ink cartridges for Lexmark Pro715 printer/scanner.

Further information can be found in the user's manual here:

http://www.helpowl.com/manuals/Lexmark/Pro715/160740

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin

Answer #2: Posted by LexmarkListens on February 14th, 2013 9:56 AM

LexmarkListens

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First, make sure that the firmware of your printer is up to date. Just go to http://bit.ly/PZaAmK to download the firmware update.

If the firmware doesn't help, try to perform a maintenance on the cartridges. To do that, on the control panel of your printer, press on Setup > Maintenance > Deep Clean Printhead.

If it still doesn't help, please contact our technical support team via phone.

Lexmark Listens
Phone:
USA: 1-800-539-6275
Canada: (877) 856-5540
UK: 0800 121 4726
South Africa: 0800 981 435

Related Lexmark Pro715 Manual Pages

Quick Reference - Page 3

......14 Ordering and replacing supplies 16 Ordering ink cartridges...16 Replacing ink cartridges...16 Maintaining ink cartridges 18 Using the printer software 19 Minimum system requirements 19 Installing the printer software 19 Using the Windows printer software 19 Using the Macintosh printer software 20 Printing 22 Printing a document...22 Printing on both sides of the paper (duplexing...

Quick Reference - Page 5

...; Use recycled paper. • Reduce the margins of documents to be able to reduce your printer's environmental impact even further. Conserving ink • Use Quick Print or Draft Mode. These cartridges let you adjust the darkness of the colors. • Use high‑yield cartridges. This feature sets the screen brightness to low and sets the...

Quick Reference - Page 11

... support number. About your finger along the ink cartridge until the cartridge clicks into place. Then, use two hands to install the black cartridge. • Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to air. 25 Close the printer. Slide your printer 22 Open the printer. 23 Unpack the ink cartridges. 11 24 Insert each...

Quick Reference - Page 13

... in your printer to a computer, a local network, an external DSL, or a cable modem. 15 USB port Connect the printer to a computer using the power cord. 19 Duplex unit • Print on both ...your printer 12 16 17 15 13 EXT LINE 14 EXT LINE 21 20 18 19 Use the To 12 Scanner unit Access the ink cartridges. 13 Ink cartridge access area Install, replace, or remove the ink cartridges....

Quick Reference - Page 16

...a single use only. Removing ink cartridges 1 Turn on your printer. Ordering and replacing supplies Ordering and replacing supplies Ordering ink cartridges Lexmark Pro710 Series except Pro719 Item Return Program Regular cartridge2 Cartridge1 Black cartridge 150 Not available High‑yield black cartridge 150XL, 155XL 150XLA Yellow color cartridge 150 Not available High‑...

Quick Reference - Page 17

...; Insert the color cartridges first, and then the black cartridge. • Insert the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to the cartridge installation position. 3 Press the release tab, and then remove the used ink cartridge or cartridges. 2 Insert each ink cartridge. Installing ink cartridges 1 Remove the ink cartridge from the pack...

Quick Reference - Page 18

... try the Clean Printhead option first to save ink. • If the ink levels are too low, you must replace the ink cartridges before you may need to align the printhead. 1 Load plain paper. 2 From the printer control panel, navigate to: > Setup > >Maintenance > An alignment page prints. > Align Printer > Note: Do not remove the alignment page until...

Quick Reference - Page 20

...• Adjust settings for the printer. • Order supplies. • Maintain ink cartridges. • Register the printer. • Contact technical support. • Access the User's Guide. The dialog lets you purchased. Remove the printer software from your favorite settings in Microsoft Office 2007. With a document or photo open , a Printing Preferences dialog appears. Note: Your...

Quick Reference - Page 39

... the width of your printer. For Macintosh users 1 With a document open , click File > Print. 2 Make sure the appropriate printer is selected, and then...Color/Black button to select a color or black‑and‑white fax. 5 Press to include a cover page with the fax. 8 Click OK. If you want to send a fax to enter another number, and then press . Sending faxes Tips for your printer...

Quick Reference - Page 43

... the list in Sleep mode. Note: Make sure the printer is securely connected to the computer, print server, or network access point. • Check the printer for error messages, and resolve any jams. • Check the ink cartridges, and install new cartridges if necessary. • Turn the printer off, wait about 10 seconds, and then turn off...

Quick Reference - Page 44

... into the matching color slot of the following : MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on the computer. If your printer, and then click Print. The USB port is marked with . You may have problems, then try another USB port on page 16 for more information. SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE...

Quick Reference - Page 53

... address of computer (Mac) 48 flash drive inserting 15 printing documents from 23 scanning to 27 G Group List 38 53 I incorrect language appears on display 43 information finding 5 information needed for setting up printer on wireless network 41 ink conserving 5 ink cartridge access area location 13 ink cartridges installing 16 ordering 16 removing 16 replacing 16 inserting...

Quick Reference - Page 54

Index networking finding IP address of computer 48 finding IP address of computer (Mac) 48 finding IP address of printer 48 IP addresses 48 notices 2, 52 O ordering ink cartridges 16 P page does not print 44 paper conserving 5 paper exit tray location 12 paper stop location 12 paper tray location 12 PDF creating from scan 28...

User's Guide - Page 8

.... To read the Lexmark Environmental Sustainability Report, visit www.lexmark.com/environment. About your old printer instead of the colors. • Use high‑yield cartridges. These modes can be used to request a postage‑paid bag. • Recycle the product packaging. • Recycle your printer 8 Conserving ink • Use Quick Print or Draft Mode.

User's Guide - Page 11

... plug to access the port. 18 Power supply with port Connect the printer to the printer. Hold paper as it exits. Use the To 12 Scanner unit Access the ink cartridges. 13 Ink cartridge access area Install, replace, or remove the ink cartridges. 14 Ethernet port Connect your printer 11 Use the 6 ADF output tray 7 PictBridge and USB port...

User's Guide - Page 13

... 13 Ordering and replacing supplies Ordering ink cartridges Lexmark Pro710 Series models Item Return Program Cartridge1 Regular cartridge2 Black cartridge 150 Not available High‑yield black cartridge 150XL, 155XL 150XLA Yellow color cartridge 150 Not available High‑yield yellow color cartridge 150XL 150XLA Cyan color cartridge 150 Not Available High‑yield...

User's Guide - Page 14

...you have a new ink cartridge or cartridges before you use only genuine Lexmark ink cartridges. Lexmark's warranty does not cover damage caused by non-Lexmark ink or ink cartridges. Ordering and replacing supplies 14 Using genuine Lexmark ink cartridges Lexmark printers, ink cartridges, and photo paper are designed to perform together for superior print quality, and our inks are formulated to...

User's Guide - Page 15

...; Insert the color cartridges first, and then the black cartridge. • Insert the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to www.lexmark.com. Item USB cable For more information, go to air. 3 Close the printer. Slide your ink cartridge comes with a twist cap, then remove the cap. 2 Insert each ink cartridge. Ordering and replacing...

User's Guide - Page 94

... tone of the telephone line. 2 Enter the calling card information, and then when you are connected to save on ink and print a report only when a fax job is unsuccessful, then the report also includes the cause of the error. 1 From the printer control panel, navigate to: > Setup > > Fax Setup > > Fax Reports > > Transmission Log...

User's Guide - Page 132

... not appear in the list, then try either of the following : MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on, and then open , choose File > Print. 2 From the printer pop-up menu, choose your printer, and then click Add. The cartridges should click firmly into the USB port of the computer. Troubleshooting 132 3 Firmly...