Lexmark Pinnacle Pro901 Support Question
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Question posted by mrnorman22 on October 2nd, 2014
Printer Won't Print, Keeps Taking Paper But Then It Jams Up
When I go to print a document from my computer, I can hear my printer take the paper like normal at first but as stuff starts to roll, it starts making this awful shredding/screeching noise which results in a paper jam every single time. It only recently started doing this after a normal paper jam where I had to open the back door to pull out the paper. Now its as if the paper is not feeding through properly, because it's just not able to pull the paper through all the way to print on it
Current Answers
Answer #1: Posted by TechSupport101 on October 2nd, 2014 8:43 AM
Hi. This is normally owing to presence of obstruction (foregn debris) in the paper passage/pathway. Page 6 of the Quick Reference here otherwise has a tutorial on clearing paper jams.
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