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Lexmark X5070 Support Question

Lexmark X5070 Support Question

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Question posted by branmar on January 13th, 2012

Keep Getting Paper Jam Prompt. No Paper Jammed!

Love my lexmark x5070, but it won't feed paper. Keeps giving me a paper jam prompt. I go through the motions of removing the paper, but there is nothing there and it still won't feed the paper. What do i do. I have tried unplugging it, too. Still doesn't clear it.  

Current Answers

Answer #1: Posted by LexmarkListens on January 19th, 2012 3:05 PM
This answer was accepted by the poster of the original question.
LexmarkListens

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Leading cause of paper jams is debris / foreign objects that accidentally fell into the paper feed area. Please try this approach to fix the problem: 
  1. Remove the sheets of paper from the feeder.
  2. Grab a flashlight and look inside the feeder for any debris or foreign objects.
  3. If you're willing and physically able, you may also carefully turn the printer over. Any debris should just freely roll out from the feeder.
  4. If feeder is clear, place the printer on the table. Open the printer cover and remove the cartridges.
  5. Check the cartridge area for any obstructions in the paper path.
  6. Close the printer cover.
  7. Re-brick your printer by pulling out the power supply - the black box where the power cord is plugged into. Re-plug after 30 seconds.
  8. When the printer turns on, reinsert the cartridges and load some paper. Try to print again to verify that the problem is fixed.


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Related Lexmark X5070 Manual Pages

User's Guide - Page 7

......96 Ping the printer...96 Maintaining the printer 98 Removing a used print cartridge...98 Installing print cartridges...99 Refilling print cartridges...101 Using genuine Lexmark print cartridges 101...the printer 104 Ordering supplies...105 Ordering print cartridges...105 Ordering paper and other supplies ...105 Troubleshooting...107 Setup Troubleshooting...107 Fax troubleshooting...111 Jams and...
User's Guide - Page 10

..., faxing, paper jams, and misfeeds Start ΠRun, and then type D:\setup, where D is included on the screen. An icon of the User's Guide appears on the Lexmark Web site at www.lexmark.com. User's Guide: Comprehensive Version Description Where to find The User's Guide: Comprehensive Version gives you When you install the printer software, the...
User's Guide - Page 35

... to rest against the edges of the paper. 1 2 Note: To avoid paper jams, make sure the paper does not buckle when you adjust the paper guides. For example, if you want to print a photo, load photo paper into the printer and adjusts the settings for you. You can load up to give you follow the instructions that has...
User's Guide - Page 36

.... Remove each envelope as it exits, and allow it to dry to 25 sheets of labels at a time. 1 Load cards with the print side facing you . • The top of the labels feeds into the printer first. • The adhesive on the labels does not extend to peel off during printing, resulting in a paper jam...
User's Guide - Page 67

... envelope. 5 From the Envelope Size list, select the envelope size loaded. 6 Select Portrait or Landscape orientation. Notes: • To avoid paper jams, do not force the cards into the printer. • To prevent smudging, remove each card as a poster 1 With a document open . 8 Click OK or Print. Printing envelopes 1 Load envelopes. 2 With a document open , click...
User's Guide - Page 70

... to 15 minutes to dry. Transparencies may require up to Normal. 4 To keep banner paper from jamming, select Letter Banner or A4 Banner from the Banner Paper Size dialog. 5 From the Paper Setup tab, select Landscape orientation. 6 Click OK. 7 Click OK or Print. Changing printer settings Saving and deleting print settings 1 With a document open , click File...
User's Guide - Page 112

... this feature before sending a fax. • If you are connecting to an analog connection on page 61. Disconnect any paper jams. Disable Call Waiting temporarily Call Waiting can be connected to the printer so that it directly to the telephone line. Certain devices can be used by another device, wait until the other...
User's Guide - Page 129

... on the surface of the print cartridges, the ink level is appropriate for more of the following: Make sure the ink dry before handling the paper Remove the paper as they exit the printer. See the program documentation for the paper type loaded in the program Most programs do not print a stretched or resized font.
User's Guide - Page 166

...paper jam 154 phone line busy 118 phone line error 119 photo ink low 147 PictBridge communications error 151 printing failure 153 remote fax error 118 right cartridge error 149 right cartridge incorrect 150 right cartridge missing 150 scan request failed 151 Exposure changing setting 91 EXT port 14 exterior of the printer... getting a document to print 137 glossy paper, loading 35 glossy photo paper ...
User's Guide - Page 170

... receives blank fax 115 received fax has poor print quality 116 troubleshooting, jams and misfeeds banner paper jams 122 paper jam in the automatic document feeder (ADF) 120 paper jam in the paper support 120 paper jam in the printer 120, 148 paper or specialty media misfeeds 121 printer does not feed paper, envelopes, or specialty media 121 troubleshooting, print improving print quality 123 ink...
User's Guide (Mac) - Page 18

... can load up to rest against the edges of glossy paper Note: Photos require more drying time. Faxing using the control panel Getting started Loading paper 1 Make sure: • You use paper designed for inkjet printers. • If you are using photo, glossy, or heavyweight matte paper, you load it with the glossy or printable side...
User's Guide (Mac) - Page 34

... against the edges of the paper. 1 2 Note: To avoid paper jams, make sure the paper does not buckle when you adjust the paper guides. Remove each photo as it exits, and allow it to dry to avoid ink smudging. 3 Load the paper vertically in the center of the paper support, and adjust the paper guides to : • 100 sheets...
User's Guide (Mac) - Page 43

... the settings to give you adjust the paper guides. You can load up to print a photo, load photo paper into the printer. 2 Before loading paper the first time, slide the paper guides out toward the edges of glossy paper Note: Photos require more drying time. The printer detects the type of the paper. 1 2 Note: To avoid paper jams, make sure the...
User's Guide (Mac) - Page 58

... load it with the glossy or printable side facing you. (If you are using specialty paper, you adjust the paper guides. Copying Getting started Loading paper 1 Make sure: • You use paper designed for inkjet printers. • If you are not sure which side is the printable side, see the instructions that came with it to...
User's Guide (Mac) - Page 78

... you want to scan to scan" on . • The printer is configured to scan over a network Make sure: • The printer is connected to the network through a print server, and the printer and computer receiving the scan are on page 77 Scanning 78 Note: To remove a printer from the list, select the printer, and then click -.
User's Guide (Mac) - Page 79

... paper. 1 2 Note: To avoid paper jams, make sure the paper does not buckle when you optimum photo-printing results. and water-resistant. Working with an automatic paper type sensing device. The Paper Type Sensor automatically detects the type of paper that are fade- For example, if you . Working with photos Getting started Using the automatic paper type sensor The printer...
User's Guide (Mac) - Page 113

There are two ways to open , click File Œ Print. 2 From the third pop-up menu from the top, select Printer Services. 3 Click Lexmark 5000 Series Utility. Maintenance tab - Double-click the Lexmark 5000 Series Utility icon. • From an application: 1 With a document open the Utility: • From the Finder desktop, double-click the...
User's Guide (Mac) - Page 148

... cartridge nozzles are using plain paper, try using a transparency or photo paper designed for the paper type loaded in the same program. Make sure the Quality/Speed setting is appropriate for an inkjet printer? For more of alignment. 1 From the Finder desktop, double-click the Lexmark 5000 Series folder. 2 Double-click the Lexmark 5000 Series Utility icon...
User's Guide (Mac) - Page 151

...printer is plugged into a surge protector, unplug the printer, and plug it is marked with the cable connections. 1 Check the USB cable for any obvious damage. 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the cartridges. Make sure the Lexmark printer... the cartridge carrier lids. 4 Remove the print cartridges from the print...
User's Guide (Mac) - Page 161

.... Note: To avoid paper jams, do not force paper into the printer. • Load paper with the paper.) See the "Getting Started" section in the "Printing" chapter for information about: • Maximum loading amounts per paper type • Specific loading instructions for supported paper and specialty media Remove each page as it is loaded correctly. • Try loading one or more...

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