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Kyocera TASKalfa 221 Support Question

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Question posted by qis18986 on August 19th, 2015

Keep Getting Print Mode Error Says To Add Paper When Cassette Is Full

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Answer #1: Posted by freginold on August 19th, 2015 9:39 AM
This answer was accepted by the poster of the original question.
freginold

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December 20th, 2011

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Hello, check to be sure the paper is loaded correctly in the tray. If the paper guides are pushed too tight, the paper may be unable to fed and could force the tray to think it was empty. If everything is loaded correctly, there may be a bad paper detect sensor, or the paper lift motor could be bad.

Here are some things to check to help troubleshoot the problem:

- Check to be sure the paper size loaded and the paper size displayed on the screen match.
- Try loading the paper in another tray and see if that tray works.
- Take all of the paper out of the tray except for 5 sheets or so and see if the same problem occurs. If the machine recognizes the paper now, then you likely have a failing paper lift motor.





Related Kyocera TASKalfa 221 Manual Pages

PRESCRIBE Commands Command Reference Manual Rev 4.8 - Page 56

...paper type to a document to be carbon-copied, similarly to print. It is possible to add as many lines as the previous line is applied to the second page of the document, and so on the paper fed from cassette..., the copy count (COPY command) is not possible. Carbon CoPY Format CCPY mode; The macro and paper source for each form should be consistent for all pages in the line corresponding ...
PRESCRIBE Commands Command Reference Manual Rev 4.8 - Page 110

... paper cassettes and envelope feeders. The paper orientation setting is A4 or letter or B5 size although this depends on the printing system model. Parameter direction: paper orientation on the MP tray 0 = Lengthwise 1 = Widthwise Function The FDIR command specifies the paper orientation during feeding paper on A4 and letter size paper can only be done widthwise in first mode. Printing...
PRESCRIBE Commands Command Reference Manual Rev 4.8 - Page 182

... The MTYP command automatically selects the paper source (tray or cassette) depending on in the printing system. For the MTYP command to work, the automatic cassette switching mode must be set to place the SPSZ (set paper source) command section in the cassette one (topmost cassette), first assign the plain paper type to the paper cassette, use the operator panel or...
PRESCRIBE Commands Command Reference Manual Rev 4.8 - Page 223

... tray." PSRC 100; Parameter mode: 0 = multi-purpose tray 1 = Cassette 1 2 = Cassette 2 3 = Cassette 3 4 = Cassette 4 5 = Cassette 5 6 = Cassette 6 99 = envelope feeder 100 = automatic Function The PSRC command selects whether to feed paper from the default cassette."; The printing system automatically selects the paper cassette having the paper that the print system looks for automatically...
PRESCRIBE Commands Command Reference Manual Rev 4.8 - Page 408

...mode, 299 P Page break, 179 Page length, 320 Page orientation, 322 Page width, 326 Palette, 63, 278 creating simple color, 302 selecting, 317 Pantone, 180 creating a palette, 180 Pantone colors, 36, 181 Paper cassette grouping, 27 Paper size, 282, 324 customize, 282 enlargement/reduction, 324 Paper..., 215 Presentation mode, 330 Previous position, 230 print density, 348 Printing right-aligned text...
Kyocera Command Center Operation Guide Rev 6.3 - Page 27

...device. Reduced RX Size Specifies the printing configuration for printing a document, which is selected, the document will be included as in i-FAX mode. COMMAND CENTER 3-20 Furigana (Japan only) This adds... an option for auto media selection when printing received documents. When turned On, the MP tray will be printed on the top of paper without reducing the text. COMMAND CENTER Pages...
Kyocera Command Center Operation Guide Rev 6.3 - Page 50

...permitted or rejected. COMMAND CENTER Pages • Add Paper • Low Toner • Add Toner • Cover Open • Paper Jam • All Other Errors Event Report Interval Enter the E-mail interval....hour. Advanced > E-mail > POP3 > User # This page allows you need to connect the printing system to immediately send a report. Scheduled Report Items Check one of every day. • ...
Kyocera Command Center Operation Guide Rev 6.3 - Page 51

...Advanced > Management > SNMP > SNMPv1/v2c The SNMP protocol is printed. Should an error occur such as Add Paper, the printing system automatically generates a trap, an error message sent to Advanced > Protocols > TCP/IP > General ...server supports APOP. To use the SNMPv1/v2c protocol. Cover Page Specifies whether to print the body of E-mail is used like passwords. Set On to the user name...
Kyocera Command Center Operation Guide Rev 6.3 - Page 52

... (IPv6) Enter the IPv6 address that receives traps. After you have changed the setting, you must restart the printing system. For details, refer to be generated from Add Paper, Low Toner, Add Toner, Cover Open, Paper Jam, and All Other Errors. The default name is 'public'. After you have changed the setting, you must restart the...
PRESCRIBE Commands Technical Reference Manual - Rev. 4.7 - Page 111

... the image to fit in simplex mode. Loads paper from the current paper cassette. 1: Through the image. Table 6.2. Duplex operation for Y3 device error 0: Does not display an error message and pause 0 the job when the device error occurs. 1: Displays an error message when duplex printing is not executed because of a possible limitation. 2: Displays an error message and pause the job...
PRESCRIBE Commands Technical Reference Manual - Rev. 4.7 - Page 155

... command Number of copies Cassette Orientation Paper size VMI HMI Top margin Text length Left margin Right margin Perforation skip Line termination Font Symbol set Underline mode Font id Character code ... Tells PJL to start of a print job, resets the page count, allows naming of jobs. The PJL works for printing portions of the job, supports non-printing mode for both KPDL and HP LaserJet ...
PRESCRIBE Commands Technical Reference Manual - Rev. 4.7 - Page 240

... envelope) 11x17 legal letter lettersmall executivepage Description Get current stack tray (true: face down , false: face up ) Get current paper size and orientation Get printing system name Get printing system type Check available RAM size Get native representation for use with KPDL Get wait time-out value Set imageable area to collator mode Set timeout values. Set imageable area to...
PRESCRIBE Commands Technical Reference Manual - Rev. 4.7 - Page 243

...set imageable area for postcard size paper. This operator is pressed) Get setting of dojamrecovery mode. (true: perform jam recovery, false: do not perform jam recovery) Get time elapsed since beginning of error information printout mode. (true: error print mode on, false: error print mode off) Set whether to the AppleTalk Name Binding Protocol. Get setting of job processing. KPDL Status...
PRESCRIBE Commands Technical Reference Manual - Rev. 4.7 - Page 252

...paper cassette (although not to the edges of manually fed paper). 7-140 The edge limits are located as determined by the paper type KPDL operator. KPDL Error Messages Code Error Meaning 12 ioerror Input/output error... depending on stack 25 unregister Internal error 26 vmerror Virtual memory is exhausted,... Expected mark not found on the paper type as shown in dictionary 22 ...
181/221 Operation Guide Rev-2 - Page 141

... to the following items for paper. • MP Tray ModePaper Source • Duplex Print Mode • Output Destination • Override A4/Letter How to Display the Paper Handling Screen Ready GO CANCEL MENU 1 Press the Print key. 5 2 Press U or V to select MENU, and then press the Enter key. MP Tray Mode Back Cassette First 3 Press U or V to...
181/221 Operation Guide Rev-2 - Page 142

... installed. 5-42 OPERATION GUIDE The message display returns to be selected first. Printing Functions Paper Source Set the paper source to the printer basic screen. Feed Select Back MP Tray Cassette 1 3 Press U or V to Display the Paper Handling Screen on finished prints in duplex printing. Duplex Print Mode Set the binding position on page 5-41.) 2 Press U or V to select...
181/221 Operation Guide Rev-2 - Page 154

... are made automatically in Auto Paper Selection • Default Cassette • Default Magnification •... Mode • Original Image Quality • EcoPrint Mode • Background Color Adjustment • Paper Selection • Paper Type in the initial mode ...Counter: Print Report Job Accounting Copy Default 2 Press U or V to the method of use. System Menu Default Setting Mode For ...
181/221 Operation Guide Rev-2 - Page 219

... mode. an error at startup. Alphanumeric Error Message Add paper in P cassette.] Paper has run out. Open the front cover once and close - 9 it. size. on again. Troubleshooting Responding to Error Messages If the touch panel displays any of paper in the Paper Selection key to select the desired processing, and then press the Enter key. If you press the Print...
181/221 Operation Guide Rev-2 - Page 224

... all original in the output tray. exceeded during printing. Replace Waste Toner The waste toner box is exceeded during copying. Remove the originals from the optional document processor, return all the originals into the original table, and restart copying. 9-20 Set cassette. [Close paper cassette.] The cassette is installed. Press GO The output tray capacity...
Fax System (R) Operation Guide - Page 90

...properly. Once you replace the toner container and printing is not set the toner container properly. If Add Paper (XX Cassette) is no paper in the message display, follow the corresponding ...indicated in DP. Troubleshooting When One of toner. Load XX paper in cass. [Set XX paper.] • The Fixed Size mode is open . The rest of the Operation Guide for ...

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