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Humax F2-1010T Support Question

Humax F2-1010T Support Question

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Question posted by Stringer45 on March 17th, 2015

Service Format Not Supported

our stb used to work very well and we were very happy with it but it has started displaying service format not supported on some channels but still says it is getting full signal. What causes this to happen?

Current Answers

Answer #1: Posted by hzplj9 on March 18th, 2015 11:58 AM
hzplj9

Member since:
June 25th, 2012

Points: 4,873,510
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If your Humax box is not HD then it is possible that the channel you are attempting to watch has changed to HD. (Or it has become scrambled.) You can try retuning and deselecting the unwatchable channels.

Related Humax F2-1010T Manual Pages

User Manual - Page 5

... through the openings in the unit, where they can be sure the service technician uses replacement ** parts specified by the manufacturer or those that have followed the...** ** Safety and Warning ** 10.LOCATION ** Place the receiver indoors to avoid exposing it near a radiator or heat register. Unauthorised substitutions may cause electrical shock. Do not place it to prevent the cover ...
User Manual - Page 6

... Powering On GB14 3. Before Using the Receiver 1.1 Package Contents GB7 ** GB7 1.2 Front Panel GB8 1.3 Rear Panel GB9 1.4 Remote Control GB10 2. Setup 3.1 Selecting a Language GB15 ** GB15 3.2 Language Setting GB15 3.3 Service Searching GB16 4. Channel List 5.1 Selecting the Simple or Advanced Service List GB23 ** GB23 5.2 Changing Service List Group GB24 5.3 Organising...
User Manual - Page 7

... Software Upgrade from PC GB42 10. Trouble Shooting 13.1 Trouble Shooting ** 13.2 Error Message GB54 ** GB54 GB55 ** 14. Installation 8.1 System Setting GB33 ** GB33 8.2 Service Searching GB37 9. Manipulating your TV using Remote Control GB45 12. Parental Control 7.1 Parental Control GB32 ** GB32 8. System Information 10.1 Status GB43 ** GB43 10.2 Utility GB44 11...
User Manual - Page 9

STANDBY Button ** Switches between operation and standby modes. ** ** ** GB 8 ** ** ** ** ** ** ** ** ** ** ** ** 1. Green light is displayed when the product is in operation. 2. STANDBY LED ** Red light is displayed when the product is in the standby mode. CH- / CH + ** Moves the TV/Radio service up / down. 3. Before Using the Receive ** 1.2 Front Panel ** 1.
User Manual - Page 10

...Connects to your PC to RF(ANT) input jack on the your TV or VCR. ** 3. TV / VCR ** Connects a RF signal from your receiver to upgrade product's software programme. ** 4. ** ** ** ** ** ** ** 1.3 Rear Panel ** 1. ANTENNA IN ** Connects a aerial to your TV or VCR and output Video signals. ** GB 9 ** ** ** ** ** ** ** VIDEO ** Connects to a ANTENNA input jack on your...
User Manual - Page 12

... Soundtrack. ** 9. Play the audio continuously. ** ** 11.WIDE ** Change the display format. ** 23.AUX ** Controls input mode of TV. 8. TIME (WHITE) ** Display the current time on the TV. ** 3. ARROW BUTTONS 18.ZOOM (BLUE) ** Changes the service or move the cursor ** Enlarge the picture. to the previous channel. ** Freezes the TV screen you are watching. That is...
User Manual - Page 16

... purchase. Select your receiver for services when you use the receiver. button and press 3.2 Language Setting You can set the language for Menu, Audio, and Subtitle. 1. Press the MENU button. ** 2. Select Language Setting using the button. 2. Press the button to display the available Language List. 3. Once the service setting has been completed, you use your desired language...
User Manual - Page 17

... button to input the ** start the search. 2. button and press the 3. Automatic Search If your receiver is connected to the aerial and television, you can search services manually by searching parameters, if you can automatically or manually search services. 1. ** ** ** ** ** 3. Select Channel, Frequency, Mode, Guard Interval or Network Search using the button and press...
User Manual - Page 18

... Interval Select one option among Auto, 1/4,1/8,1/16 and 1/32 for service search. If the number is correct, the receiver will search any services easily. ** • Frequency Enter the your desired frequency to search all services in which belongs to other frequency service, is automatically displayed on Service. If you don't know the value, please select Auto. ** •...
User Manual - Page 20

... SOUNDTRACK soundtrack list. Select Audio Direction(left, right, stereo) using the and OK button to control the teletext service. plate) ** Programme information is always displayed for a specific period of time whenever you switch services. When the service supports teletext, the Teletext icon is displayed on the I-plate. ** 4.7 Programme Information (I -plate. 1. or OK button...
User Manual - Page 35

... .. ** • Sleep Time You can set Audio or Video Output. ** 1. Select the Disabled not to set each item... to your receiver. Installation ** • Current Time Enter the offset value using the button. 2. This will be used as the ...Service No. Select Audio Output, Screen Mode, Display Format, TV Standard or NTSC Mode using the standardized information of the current service...
User Manual - Page 36

... China PAL K for the TV. Select 3.58 or 4.43. 4. ** ** ** ** ** ** ** • Display Format You can select the Display Format according to set each item. ** ** ** • Channel You can select UHF Services for Russia ** GB 35 ** ** ** ** ** ** ** Press the button to TV Screen Mode. The Service range and Frequency change according to 4:3, you can set the NTSC...
User Manual - Page 38

... you know the service information. Select your receiver is 0000. 5. Press the MENU button. 2. Press the or NUMERICAL(0~9) button to start or end service number ** 3. Press the OK button to input the ** start the search. 2. ** ** ** ** ** ** ** 8.2 Service Searching 1. Select Channel, Frequency, Mode, Guard Interval or Network Search using the button and press...
User Manual - Page 39

... • Network Search If specified frequency service information and other frequency service, is automatically displayed, which the transport stream is transmitted by using also the NUMERICAL(0~9) button. Installation ** • Channel Number Select the number of VHF/UHF channel, in the network. Default Search Default Search restores the receiver to cancel 3. Select Yes to...
User Manual - Page 44

...and signal quality receiving for the service that is currently on AV. ** ** ** ** ** 10. Select Installation using the button. Status and Utility ** 10.1 Status You can view all system information, and signal detection. 1. button and press the OK 4. Press the MENU button. 2. Select STB Status or Signal Detection using the button and press the OK button. 1. Display information...
User Manual - Page 46

... (0~9) button orderly. Point remote control towards the remote control receiving parts of TV code using the remote control provided by Humax. TV button LED blink twice when you are setting TV code, please keep pressing TV button. 1. Note: This function may not be supported depending on or off when the setting is completed...
User Manual - Page 55

...displayed on air. 3. No message is off. ** GB 54 ** ** ** ** ** ** ** Make sure that it not overlapped with the remote controller, the remote controller's top end should directly point towards the receiving part of receiver... mobile phone or microwave oven near the equipment. - Check the service is not available - Use 75 coaxial cable to change the Sound Track type. ** 5. ...
User Manual - Page 56

This digital terrestrial receiver does not support the service that enables to descramble the scrambled services. ** The audio is scrambled or not available. The service is not available. The channel is scrambled. The service has signal, but no Audio. Check the cable from the aerial. Cannot watch the channel in usual way. The channel is for data broadcasting. Press the ...
User Manual - Page 60

[email protected] [email protected] English Deutsch Europe & North Africa ** Germany Middle East Asia & Other area ** GB 59 ** ** ** ** ** ** ** Service and Support ** You can get information such as a troubleshooting guide, software upgrades and product support guide from the following web sites and call center (Hotline). Please try to contact to your local dealers...
User Manual - Page 61

...** ** ** Humax BTCI Hotline (Premiere Model) Germany: 01805-778900 ( 0,12/Min) Austria: 0900-900633 ( 0,33/Min) ** For hardware repair, please refer to support website. (Homepage or HCSA) ** GB 60 ** ** ** ** ** ** ** Service and Support ** Call Center Humax Middle East Call Center (Dubai, UAE) Tel: +971 (0)4 359 2323 (Open: 9:00 - 20:00 / close on Friday) E-mail: callcenterME...

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