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HP Photosmart Premium Fax All-in-One Printer - C309 Support Question

HP Photosmart Premium Fax All-in-One Printer - C309 Support Question

Find answers below for this question about HP Photosmart Premium Fax All-in-One Printer - C309.
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Question posted by piercecarlsr on March 6th, 2012

My Computer Is Reading Offline. How Do I Get It Online?

The person who posted this question about this HP product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

Current Answers

Answer #1: Posted by cajunns on March 7th, 2012 8:26 AM
cajunns

Member since:
January 23rd, 2012

Points: 100
100
points
Look for a key at the top of your keyboard that looks like a broadcast tower

this key turns on/off internet access and sometimes gets pressed by mistake.

Related HP Photosmart Premium Fax All-in-One Printer - C309 Manual Pages

Basics Guide - Page 12

... a network connection, choose Add a device, and then choose Through the network. 4. When the installation is complete, open Printers and Faxes (or Printers) in your wireless network, use the general directions below. If you are having problems such as a wireless router) to connect the HP Photosmart. Network setup Chapter 1 Change the HP Photosmart from a USB connection to...
Basics Guide - Page 16

...this section to the "2-EXT" port on whether you have a serial- NOTE: In some important fax settings such as the HP Photosmart. In a serial-type phone system, the connector type on your shared telephone equipment (modems, phones,... telephone system. This enables you to connect other telecom devices to set up the HP Photosmart so that use the 2-wire phone cord supplied with the HP...
Basics Guide - Page 17

.... Yes, I have a different ring pattern. You might assign one phone line. Choose the correct fax setup for the different numbers. Make sure to read through your telephone company? (DSL might also need to "Case C: Set up the HP Photosmart with a distinctive ring service on the same line" on your home or office To...
Basics Guide - Page 31

... two different ways to see if it has one or two phone ports. Fax setup Set up modem shares the phone line with the HP Photosmart, you will not be able to the maximum number of rings supported by your device. (The maximum number of rings. 6. Set your answering machine to send an...
Basics Guide - Page 39

... the printer Label Description 21 Printhead assembly 22 Cartridge access area 23 Model number location 24 Rear USB port 25 Ethernet port 26 Power connection* 27 1-LINE (fax) and 2-EXT (phone) ports 28 Two-sided printing accessory * Use only with the power adapter supplied by HP. Control panel features 37 HP Photosmart overview...
Basics Guide - Page 41

.... Cancel: Stops the current operation. To access the Electronic Help • Windows: Click Start > All Programs > HP > Photosmart Premium Fax C309 series > Help. • Macintosh: Open the HP Device Manager and click the ? Help from your HP Photosmart that are not described in this guide, including features that are currently selected, the product prints the photo...
Basics Guide - Page 54

...connect a USB cable between the product and computer. Make sure the HP Device Discovery software is highlighted, and then press OK. Troubleshooting and support Chapter ... Network Test is running 52 Troubleshooting and support If a problem is online and ready 5. NOTE: The diagnostic test might have a USB cable...Photosmart Software on your HP Photosmart over a network, try the next solution.
Basics Guide - Page 56

...c. Press the down arrow button until View Network Settings is online and ready If you can access the HP Photosmart Premium Fax C309 series home page, try using the instructions at the beginning ...network. • If the Network Status is Offline, the product is paused or offline, preventing you are able to access the HP Photosmart Premium Fax C309 series home page but are sure both have ...
Basics Guide - Page 57

... or router. Step 5: Make sure the HP Network Devices Support service is set up for faxing correctly • Solution 2: Turn on the product • Solution 3: Make sure you are recorded on the printer status: • If the product says Offline, right-click the product and select Use Printer Online. • If the product says Paused, right...
Basics Guide - Page 68

...fax tones, the product will not receive the fax and your answering machine to a low number of rings and the product to answer in person to the same number of rings varies by turning on setting up the HP Photosmart...answering machine was set up to receive faxes manually, which means that came with the product or the number or rings to answer, both devices will answer the call , the ...
Basics Guide - Page 79

...unsure of the kind of phone line you will not be remaining inside the device. After you resolve any problems found, run the fax test again to make sure the country/region setting is set appropriately for a...clear paper jams from the front of the HP Photosmart can hold up for faxing. If you might need to clear the paper jam from the HP Photosmart. Clear paper jams 77 If you are likely ...
Full User Guide - Page 3

Contents Contents 1 HP Photosmart Premium Fax C309 series Help...3 2 Finish setting up the HP Photosmart Add the HP Photosmart to a network...5 Set up a Bluetooth connection...10 Set up the HP Photosmart for faxing...12 3 Get to know the HP Photosmart Printer parts...29 Control panel features...31 Control panel features (HP Photosmart Premium Fax C309b series 32 Display icons...33 5 Print Print ...
Full User Guide - Page 5

HP Photosmart Premium Fax C309 series Help 1 HP Photosmart Premium Fax C309 series Help For information about the HP Photosmart, see: • Finish setting up the HP Photosmart • Get to know the HP Photosmart • Print • Scan • Copy • Copy (HP Photosmart Premium Fax C309b series) • Reprint photos • Fax • Save photos • Work with cartridges &#...
Full User Guide - Page 13

...computer. Set up the HP Photosmart 2. Make a note of...Printers and Faxes (or click Control Panel, and then Printers). 4. Follow the onscreen instructions to any printer...Device Address appears, which is to reinstall it later. NOTE: The purpose of the screen. 2. Therefore, if you are installed automatically. at the bottom of installing the software is read only. 4. Click Add a printer...
Full User Guide - Page 14

...best way to set up the HP Photosmart in your home or office, first read through the questions in the following ...Photosmart. This enables you to connect other telecom devices to the "2-EXT" port on whether you have a serial-type phone system. Finish setting up the HP Photosmart Chapter 2 Set up the HP Photosmart for faxing Before you begin setting up the HP Photosmart for faxing...
Full User Guide - Page 15

...? (DSL might assign one phone line. Are you unsure if you use for faxing 13 Do you subscribe to a distinctive ring service through a dial-up the HP Photosmart Make sure to continue answering questions. You do not need to read and answer the following questions, you are presented. 1. Many phone companies offer a distinctive...
Full User Guide - Page 25

... two RJ-11 ports on the front and a plug on the HP Photosmart to answer after the number of rings. 7. Run a fax test. NOTE: If you will answer after a low number of rings ...on your device. (The maximum number of rings varies by country/region.) 8. If incoming fax tones are two different ways to fax successfully. Case J: Shared voice/fax line with the HP Photosmart, connect...
Full User Guide - Page 27

... based on the number of rings you cannot use for fax calls. NOTE: You cannot receive faxes automatically if you have set up modem shares the phone line with the HP Photosmart, you are no fax tones, the HP Photosmart stops monitoring the line and your device. (The maximum number of rings. 9. Since your computer. NOTE...
Full User Guide - Page 31

...Control panel features • Control panel features (HP Photosmart Premium Fax C309b series) • Display icons Printer parts • Front view of the printer Get to know the HP Photosmart 1 Automatic document feeder 2 Control panel 3 CD/... CompactFlash cards 14 Front USB/PictBridge port for your camera or other storage device 15 Lid backing 16 Lid 17 Glass 18 Cartridge door access handle 19...
Full User Guide - Page 235

However, there is connected. • Consult the dealer or an experienced radio/TV technician for Germany • HP Photosmart Premium Fax C309 series declaration of this product. This device complies with the marketing name (HP Photosmart Premium Fax C309 series, etc.) or product numbers (CC335A, etc.). This regulatory number should not be determined by turning the equipment off and ...

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