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HP Officejet Pro 8000 Support Question

HP Officejet Pro 8000 Support Question

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Question posted by info40185 on June 23rd, 2015

Printer Not Working.

I have an HP Office Jet Pro 8610 model that won't print. The screen says "I am out of paper" but it is not out of paper. I think the paper supply drawer is not sliding all the way back but I can't get it to go any further. Neal

Current Answers

Answer #1: Posted by techyagent on June 23rd, 2015 11:37 AM
This answer was accepted by the poster of the original question.
techyagent

Member since:
June 17th, 2014

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Sounds like the 'flip-lock' for the print-head is not closed properly and causing it to bump into something.

Or the 'print-heads' may not be mounted properly.

for more assistance please click here

Thanks


Techygirl

Related HP Officejet Pro 8000 Manual Pages

User Guide - Page 6

...HP Toolbox 36 HP Toolbox tabs ...37 Network Toolbox ...38 Use the HP Solution Center (Windows 38 HP Printer Utility (Mac OS X 38 Open the HP Printer Utility 38 HP Printer Utility panels 39 Use the HP Device Manager 40 Understand the self-test diagnostic page 40 Understand the network configuration or wireless (some models... Configure your firewall to work with HP devices 51 Change the ...
User Guide - Page 17

...• Turn on accessories in the printer driver Install the duplexer You can hold up to 250 sheets of paper automatically. Install Tray 2 NOTE: Tray ... cord and turn on top of the tray. Tray 2 can print on either side of the device. 4. The surface must be... careful to the prepared location. To install the duplexer ▲ Slide the duplexer into the device until the unit locks into place....
User Guide - Page 20

... you use and handle and dries quickly without smudging. HP Office Paper HP Office Paper is a high-quality multifunction paper. HP Premium Presentation Paper HP Professional Paper These papers are heavyweight for longer lasting documents HP Multipurpose Paper HP Multipurpose Paper is easy to www.hp.com/buy/supplies. It features ColorLok Technology for presentation, proposals, reports...
User Guide - Page 52

... then click Share this printer. 2. Make additional settings, if necessary, and then click Print. The sending device must be shared. d. In the document, click File, and then select Print. The device and the computers that use the device with other Macintosh computers (the clients) on the network, do the following ways: Setup method USB...
User Guide - Page 82

...Windows only) • Add hardware addresses to the device and the computer. Step 3 - To print a Wireless Network Test page, press the Wireless button. If you have been turned on. If ...steps in the order presented. Restart components of the HP device is set as the default printer driver (Windows only) • Make sure the HP Network Devices Support service is connected to a wireless...
User Guide - Page 85

... View menu, and then click Details. 3. Or Click Start, click Control Panel, and then double-click Printers. 2. If the printers on the printer status: a. If the HP device is Paused, right-click the device, and click Resume Printing. 4. On your network setup was shown on your computer are not being displayed in your browser, you...
User Guide - Page 86

... set as the Port description, next to Settings, and then click Printers or Printers and Faxes. - Delete any print jobs currently in the window that is using the HP device over the network, continue to the HP device, make sure the correct version of the HP device is connected wirelessly: a. On the desktop, right-click My...
User Guide - Page 104

... HP product is distributed by HP; Grant the customer additional warranty rights, specify the duration of implied warranties. 3. Appendix B Hewlett-Packard limited warranty statement 100 HP product Software Media Printer Print... not in any way affected by local law, the remedies provided in countries where the product is distributed by HP or by HP's warranty, HP shall either the warranty...
User Guide - Page 106

... other companies might be included with the device. 2. Check the documentation that company. Visit the HP online support Web site at that came with the HP device. Print the self-test diagnostic page of the printer driver, open the printer settings or properties dialog box, and click the About tab.) 6. Note how the device is...
User Guide - Page 124

..., Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden, Switzerland and United Kingdom. Regulatory model number For regulatory identification purposes, your product is SNPRC-0702-01 (HP Officejet Pro 8000 Printer) or SNPRC-0702-02 (HP Officejet Pro 8000 Wireless Printer). The Regulatory Model Number for the entire 2400-2483.5 MHz frequency band (channels 1-13). For outdoor...
User Guide - Page 125

... received, including interference that the product Product Name: Regulatory Model Number:1) Product Options: Hewlett-Packard Company DoC#: SNPRC-0702-01-A 60, Alexandra Terrace, # 07-01 The Comtech, Singapore 118502 HP Officejet Pro 8000 Printer Series SNPRC-0702-01 C9101A / Automatic 2-Sided Printing Device CB090A / 250-sheet Paper Tray conforms to the following Product Specifications and...
User Guide - Page 126

..., including interference that the product Product Name: Regulatory Model Number:1) Product Options: Radio Module Number: Hewlett-Packard Company DoC#: SNPRC-0702-02-A 60, Alexandra Terrace, # 07-01 The Comtech, Singapore 118502 HP Officejet Pro 8000 Printer Series SNPRC-0702-02 C9101A / Automatic 2-Sided Printing Device CB090A / 250-sheet Paper Tray RSVLD-0608 conforms to the following two...
Wired/Wireless Networking Guide - Page 5

... the onscreen instructions to find the printer. On the CD menu, click Install Network/Wireless Device, and then follow the onscreen instructions. 5. Double-click the HP Installer icon on your computer. 4.... cable to the port on the back of the HP device and then to install successfully on your HP Officejet/Officejet Pro device You must run the installation program from the Starter...
Wired/Wireless Networking Guide - Page 7

...Wireless Network Test For wireless networking issues, run the Network Diagnostic tool. HP Officejet Pro 8000 Printer Series On the HP device's control panel, press and hold the ( ) Wireless button, press...the HP Officejet/ Officejet Pro device is working correctly, Built-In Ethernet appears in the Dock, and then click Network. If the Ethernet connection is set as the default printer driver...
Wired/Wireless Networking Guide - Page 8

..., you can help in English.) B. The connection status of the screen. For more detailed information about your computer should change to the next...Printer Series HP Officejet 6500 a. HP Officejet Pro Press ( ) Wireless button. 8000 Printer Series After the page has been printed, check the Network Status and URL: Network Status URL • If the Network Status is Ready, the HP...
Wired/Wireless Networking Guide - Page 9

... Control Panel, and then double-click Printers. 2. Try using it was successful. Select the HP device, and the click Print Queue. 3. Make sure the HP Officejet/Officejet Pro device is blocking communication If you from your computer to see "Configure your firewall to work with HP devices" on your firewall to use the HP device after configuring the firewall, go...
Wired/Wireless Networking Guide - Page 10

... Change the connection method Right-click the printer icon, and then click Properties, Document Defaults, or Printing Preferences. Delete any time you have to the checkmark. 3. On the Windows taskbar, click Start, select Programs or All Programs, select HP, select the folder for the version of the HP Officejet/Officejet Pro device is connected wirelessly: a. Or - NOTE...
Wired/Wireless Networking Guide - Page 11

... to change from an Ethernet connection to a wireless connection. 5. Select Network Setup, and then select Restore Network Defaults. NOTE: For Ethernet-enabled HP devices only. 1. HP Officejet Pro 8000 Printer Series On the HP device's control panel, press and hold ( ) Wireless button, press ( ) Resume button three times, and then release ( ) Wireless button. After you can restore...
Wired/Wireless Networking Guide - Page 13

... mode There are two communication mode options: Infrastructure: On an infrastructure network, computers and printers communicate with a list of MAC addresses (also called "hardware addresses") of accepted MAC addresses. For more information, see "Make sure the HP Officejet/Officejet Pro device is configured with each other users from the control panel at any point, the...
Wired/Wireless Networking Guide - Page 14

...provided in any product which is covered by HP's warranty, HP shall either the warranty to the customer or any way affected by HP's warranty, HP shall, within a reasonable time after being ...operation of any country where the covered HP product is distributed by HP; Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies...

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