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HP Officejet 6000 Support Question

HP Officejet 6000 Support Question

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Question posted by lalumCh on October 5th, 2013

Remanufactured Ink Cartridges Won't Work In Officejet 6000

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Current Answers

Answer #1: Posted by DreadPirateRoberts on October 18th, 2013 9:03 AM
DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403
100
points
Issue

After installing a cartridge or during normal use, the product does not print. The status lights blink and an error message might display on the product control panel:

  • 'Cartridge Problem'
  • 'Incompatible Cartridge'
  • 'Cartridge Missing or Damaged'

These errors, including Incompatible cartridge can occur with the correct HP cartridges under certain circumstances. The cartridge might need to be reinstalled, the electrical contacts could be dirty, the cartridges might need to be aligned, or there could be a failure of the cartridge or printer.

https://support.hp.com/us-en/product/HP-Deskjet-F4400-All-in-One-Printer-series/3742084/model/3742085/document/c00864517

Related HP Officejet 6000 Manual Pages

Wired/Wireless Networking Guide - Page 14

... way affected by this Warranty Statement are not in the world. 2. You may contain remanufactured parts, components, or materials equivalent to new in your purchase agreement. For software products,...provided or supported by an authorized importer. For HP printer products, the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will be either new or like-new, provided...
User Guide - Page 6

... on a network 44 Install the device software on client computers 44 Install the printer driver using Add Printer 45 Configure the device (Mac OS X 45 To install the software for network... 5 Maintain and troubleshoot Work with ink cartridges...55 Information on ink cartridges and the printhead 55 Check the estimated ink levels 56 Replace the ink cartridges 57 Usage information collection 59 2
User Guide - Page 9

... The printhead appears to print...122 Previously used genuine HP cartridge 122 Ink Service Capacity Warning 122 General printer error...122 6 Control-panel lights reference Interpreting control-panel lights 124 A HP supplies and accessories Order printing supplies online 131 Accessories...131 Supplies...131 Ink cartridges...132 HP media...132 B Support and warranty Obtain electronic support...
User Guide - Page 10

... phone support period 137 Additional warranty options 137 HP Quick Exchange Service (Japan 137 HP Korea customer support 138 Hewlett-Packard limited warranty statement 139 Ink cartridge warranty information 140 Prepare the device for shipment 140 Remove the rear access panel or duplexer 140 Remove the output tray...140 Pack the device...
User Guide - Page 13

...reports Provides information about events that appears on a label located inside the device, near the ink cartridges area. www.hp.com/support www.hp.com HP telephone support Lists information to change ... supplies, start, and access the onscreen Help. HP Web sites Provide the latest printer software, and product and support information. For more information, see Use the HP Solution...
User Guide - Page 15

...4 Width guides 5 Top cover 6 Ink cartridges 7 Printhead latch 8 Printhead Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Power button and light 2 Resume button and light 3 Cancel button 4 Network button (available with some models) Wireless button (available with some models) 5 Ink cartridge lights Understand the device parts 11
User Guide - Page 21

...lasting documents HP Office Recycled Paper HP Office Recycled Paper is easy to work together so your HP printer. It features ColorLok Technology for less smearing, bolder blacks and vivid ... of printing affordable professional photos with any inkjet printer. HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to save you ...
User Guide - Page 22

...work together so your product, and then click one type of media at a low cost, using print media • Always use this time, some of the HP Web site are available in English only. HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges...the right side of the shopping links on your HP printer. Depending on the page. For more information, see ...
User Guide - Page 36

... to avoid possible printing delays. When you receive a low-ink alert, consider having a replacement cartridge available to view information about replacement print cartridges.* Ink cartridge information: Open the Information and Support panel and click Supplies Status. * Provides current status of ink cartridges. • Printer status information: Click the Information tab, and then click...
User Guide - Page 39

...possible printing delays. Shows network status and the network settings that you receive a low-ink alert, consider having a replacement cartridge available to change device settings. Support provides a number of supplies. The pages also contain links to replace the ink cartridges until print quality becomes unacceptable. Use device management tools 35 Pages/buttons Information page...
User Guide - Page 40

... • From the HP Solution Center, click the Settings menu, point to Printer Model Name and then click Display Printer Toolbox. Telephone numbers are not available for all countries/regions. • Cartridge Details: Shows order numbers of the installed ink cartridges. • Printer Status Page: Allows you through aligning the printheads. For more information, see Align...
User Guide - Page 59

... best print quality from the HP Printer, you have the new ink cartridge available to both the product and the ink cartridge. • Keep all ink cartridges in the original sealed packages until you have a new ink cartridge available before removing the old cartridge. This section contains the following topics: • Information on ink cartridges and the printhead • Check the...
User Guide - Page 60

...must be inaccurate or unavailable. it is left in another printer, the ink level indicator might not return to the correct position causing ...cartridges. • Handle ink cartridges carefully. Possible solutions include checking the estimated ink levels remaining in the service station. ◦ Make sure you have installed a refilled or remanufactured cartridge, or a cartridge...
User Guide - Page 61

... its packaging by pulling the orange pull-tab straight back to both the product and the ink cartridge. Replace the ink cartridges NOTE: For information on recycling used ink supplies, see Order printing supplies online. Open the ink cartridge access door. Work with ink cartridges 57 If you remove the plastic wrap from the slot. 4. CAUTION: Wait until the print...
User Guide - Page 63

... topics Order printing supplies online Usage information collection The HP cartridges used to use the cartridge in the operation of the cartridge or their product. If you are replacing. 8. Work with this information, you can render the chip inoperable. Make sure that you insert the ink cartridge into the slot that has the same shaped icon...
User Guide - Page 69

...12 minutes to replace supplies or have a print quality problem, here are not empty, look OK, and the ink cartridges are some other end of a good alignment pattern The lines are functioning properly. The problem might not appear on ... report, then the printing system is on the computer screen. align the printer. If that does not work, contact HP. Troubleshooting tips and resources 65
User Guide - Page 70

... rear access panel or optional duplexer is not jammed in the device. • Printhead and ink cartridges are properly installed in the tray and is locked into place. • All packing tapes ...Mac OS X, set it as the default in the Printer Setup Utility (Mac OS X (v10.4). Chapter 5 • Power cord and other cables are working, and are performing a task. Make sure the device ...
User Guide - Page 112

... printhead and all latches and covers are installed in good working power outlet. Press down into place. 108 Maintain and troubleshoot Make sure the ink cartridges are closed properly. The device cannot work if they are not all installed. • Make sure that all ink cartridges are in the correct slots. Check the hardware connections •...
User Guide - Page 135

...online or create a printable shopping list, open the HP Solution Center desktop icon that work in all countries/regions. The HP supplies that was installed by telephone, locating a...: • Ink cartridges • HP media HP supplies and accessories 131 Accessories NOTE: Depending on your permission, printer information, including model number, serial number, and estimated ink levels. If ...
User Guide - Page 144

This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with. Remove the output tray Remove the...and any other cable connected to the point of warranty date has not been reached. Appendix B Ink cartridge warranty information The HP cartridge warranty is applicable when the product is used in YYYY/MM format, may be found on the ...

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