HP C6180 Support Question
HP C6180 Support Question
Find answers below for this question about HP C6180 - Photosmart All-in-One Color Inkjet.Need a HP C6180 manual? We have 2 online manuals for this item!
Question posted by morganmikec on August 3rd, 2012
Printer Unable To 'power-up'.
My printer goes through what I can best describe as multiple attempted starts, only to shut down, & begn the process. Occasionally, an error message appears briefly on the small screen indicating an improper shutdown, & recommends using the "power down" button as being the proper shutdown procedure. I do use the power down button/switch when I turn off the printer, however, this problem persists. Any suggestions you might have for correcting this would be deeply appreciated. Mike Morgan
Current Answers
Related HP C6180 Manual Pages
Setup Guide - Page 1
...power cord
ink cartridges phone cord
HP Photosmart...of your network.
b Lift the color graphics display and remove the protective film.
The contents of the device. Windows CD
Basics Guide
4 x... 6 in (10 x 15 cm) photo paper USB cable*
Mac CD
adapter
control panel faceplate (may be pre-attached)
Documentation CD
This CD may differ.
Start...
Setup Guide - Page 4
...the ink in to the color and pattern on the left. The ink in -One
c
4 • HP All-in these cartridges is secure. 11 Lift latches inside of the device
a
a Squeeze the ... the color and pattern of the color ink cartridges.
Close the latch.
b
c Make sure each latch to release it, and
then lift the latch. Note: Use only the ink cartridges that came with the printer. b...
Setup Guide - Page 14
...powered hub. Problem: You did not see the screen prompting you have additional computers on your computer and the network).
17 Go to step 18 at the back of this setup guide
Troubleshooting
Problem: A Paper Jam message appears... your network, install the HP All-in -One
Problem: The Device Setup Has Failed To Complete screen appears. Make sure the USB cable is firmly attached.
Load the...
Setup Guide - Page 15
... and turn it back on. • Try temporarily disconnecting your color graphics display for Network Setup. Problem: The Printer Not Found message appears. Problem: An invalid WEP key or WPA passphrase.
Problem: You...end. Put your network is set up a network, go to set up information.
Enter Photosmart C6100, and then search for an icon. Action: For information on again. • ...
Basics Guide - Page 6
... high-quality color and black-and-white copies on your computer.
Additionally, if the HP All-in-One is the process of paper ...types. For more information, see Access the onscreen Help. Note This guide introduces basic operations and troubleshooting, as well as providing information for your computer.
From the control panel, you can print a range of the HP Photosmart...
Basics Guide - Page 7
...
HP All-in-One overview
Label 1 2
3 4 5
6
7
8 9 10 11
12 13
Description
Automatic document feeder
Color graphics display (also referred to as the display)
Output tray
Paper-width guide for the main input tray
Main input tray (also...
Ink cartridge door
Front USB port for your camera or other storage device
Memory card slots and Photo light
Control panel
4
HP Photosmart C6100 All-in-One series
Basics Guide - Page 9
... launches the Photosmart Express menu.
The display can choose a destination for fax-related tasks.
If you press it again, the Fax Menu appears where you ...14
15 16
17 18
19
Name and Description
Color graphics display (also referred to the device.
Print Photos: Prints the photos selected on the display.
Start Copy Color: Starts a color copy. Back button: Returns to rotate the ...
Basics Guide - Page 70
...multiple-page fax, you need to respond to redial the last number dialed,
Tip To add a pause in the print head assembly at first-time setup. to tone prompts while dialing. Press Start... You cannot fax a multiple-page document from the control panel
1. If the device does not detect an original...the Symbols (*) button repeatedly until a dash (-) appears on the display.
3. Note If you entered....
Basics Guide - Page 73
... have a defective sensor or ink cartridge. If the alignment fails again, you still have colored paper loaded in -One features Contact HP Support. Align the printer
The printer automatically aligns when ink cartridges are replacing. 8.
A success or failure message appears. You might need to use this feature when the self-test report shows streaking or...
Basics Guide - Page 79
... jam or blocked print head assembly error message appears on the display, there might have..., receiving faxes, or both.
76
HP Photosmart C6100 All-in -One and computer are ... plain white letter or A4 paper into a power outlet. If the HP All-inOne is loaded...device. Cause The HP All-in -One. Fax setup troubleshooting
This section contains fax setup troubleshooting information for example, colored...
Basics Guide - Page 90
... the HP All-in-One detects the original, a confirmation message appears on the HP All-in-One, as shown below.
1...fast.
To send a fax manually, the telephone must be unable to the port labeled 2-EXT on the display. Cause The..., Venezuela, and Vietnam. Solution If you did not press Start Fax Black or Start Fax Color within three seconds of hearing fax tones. Troubleshooting and support
...
Basics Guide - Page 97
...your computer. The Printer not Found screen appears during VPN sessions...device on again. 2. Solution Make sure you see the documentation provided with the installation.
Cause Cables are secure, turn off the power...Photosmart C6100 All-in to the network with your firewall, anti-virus, or anti-spyware application after installation is installed properly and set up messages...
Basics Guide - Page 98
...wrong subnet or gateway. Unsupported authentication or encryption type ● Error message: Invalid WEP Key ● Error message: Invalid passphrase ● Error message: The access point timed out before a connection could be made ● Error message: More than 1 SecureEZ Setup access point found ● Error message: Another device connected to the other computers, and no DHCP or router...
Basics Guide - Page 99
... cordless telephone, microwave, or other device that the SSID for the wireless ...The firmware for the wireless adapter appears on your wireless adapter on the...Photosmart C6100 All-in-One series Solution Press to scroll to reduce radio interference. Solution In order to establish a good signal between the HP All-in-One and access point, you might have to experiment a bit. Error message...
Basics Guide - Page 100
... on how to turn on to network. Error message: Cannot connect to the Embedded Web Server of your access point through your access point does not match the WEP key index setting of your computer. Cause You have matching wireless settings.
Change either the device or access point settings so that came with...
Basics Guide - Page 101
... the CD and starting the software installation. ● I received a System Requirements Error: No TCP/IP ● The Printer Not Found screen appears during installation Cause A firewall, anti-virus, or anti-spyware application is not installed properly.
Solution Temporarily disable the VPN before the HP All-inOne was able to set up a device. Error message: More than one...
Basics Guide - Page 104
... that you improperly turn off the device by turning off a
power strip or unplugging the power cord from the HP All-in-One...color or photo paper loaded in -One cannot continue printing until you can cause temporary printing problems.
Ink cartridge messages
Use this section to solve ink cartridge-related error messages that is completely closed. The HP All-in the input tray when the printer...
Basics Guide - Page 107
... warning indicates one or more ink cartridge is out of the device, until the door
locks into the input tray, and then ... door by lifting from the front center of ink.
104
HP Photosmart C6100 All-in-One series Go to : www.hp.com/support... have a defective sensor. Solution If you align the printer, the alignment might have color or photo paper loaded in the input tray. Troubleshooting and...
Basics Guide - Page 115
... 102 replace soon 104 ink cartridges damaged 102 empty 102 error message 105 expired 102 HP ink depleted 103 incorrect 101, 105...6 inch photo paper 59
M MAC address 27, 29 maintenance
align printer 70 clean exterior 72 clean glass 71 clean lid backing 72 replace... paper load 59 specifications 107 Photosmart Express 7 physical specifications 108 power specifications 108 print from software application
65 ...
Basics Guide - Page 116
... copy black 6 start copy color 6 start fax black 6 color 6 status, network 26 subnet mask 28, 29 subscriber identification code 56 support process 106 system requirements 107
T technical information
copy specifications 108 environmental
specifications 109 fax specifications 108 paper sizes 107 paper specifications 107 paper tray capacities 107 physical specifications
108 power specifications 108...
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