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HP 7310 Support Question

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Question posted by parkplaza on February 14th, 2013

I Just Put In A New Ink Cartridge #97 Color And Now The Paper Keeps Jamming.

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Current Answers

Answer #1: Posted by tintinb on February 17th, 2013 9:11 AM
This answer was accepted by the poster of the original question.
tintinb

Member since:
October 26th, 2012

Points: 7,056,560
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Basically, the new installation of the color ink cartridge does not contribute with the paper jamming of your HP 7310 printer. To fix the paper jam problem of your device, please follow the tutorials provided in the video tutorials below. Here's the link:

https://www.youtube.com/watch?app=desktop&v=yhTdsJetgjE

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin


Related HP 7310 Manual Pages

Setup Poster - Page 12

...cartridges. Make sure you to the User Guide for assistance. © Copyright 2004 Hewlett-Packard Development Company, L.P. Gently pull out any paper...country []. Printed in -one Windows CD. Problem: The paper has jammed. Refer to Section A. Make sure the USB cable is...keyboard or non-powered hub. Action: Turn off the device, and then remove the two-sided printing accessory. ...
User Guide - Page 33

and avoiding paper jams. Load originals You can copy, scan, or fax a multiple-page letter-, A4-, or legal-size document (up in the document feeder tray with the top of paper. Warning Do not load photos in... scan job in the automatic document feeder or on the left and right edges of the paper. 30 HP Officejet 7300/7400 series all -in the automatic document feeder, refer to copy, scan, or ...
User Guide - Page 102

...The phone cord that came with my HP all-in-one displays the status of the test on the color graphics display and prints a report. Fax setup 4 Using the phone cord supplied in the box with...will not be able to connect from the phone cords you might already have inserted the print cartridges and loaded paper before starting the test. Test your fax setup You can test your fax setup to fax...
User Guide - Page 152

...black inkjet print cartridge HP tri-color inkjet print cartridge HP photo inkjet print cartridge HP gray photo inkjet print cartridge HP reorder number #96, 21 ml black print cartridge #97, 14 ml color print cartridge #95, 7 ml color print cartridge #99, 13 ml color photo print cartridge #100, 15 ml gray print cartridge Note Print cartridge reorder numbers vary by country/region. Order paper...
User Guide - Page 160

...HP Inkjet Supplies Recycling Program is low or out of ink, recycle the print cartridge. For more information, see Use the print cartridge protector. If you are removing the print cartridge .../globalcitizenship/environment/recycle/inkjet.html 6 Remove the new print cartridge from its slot. Maintain your HP all -in-one 5 If you are replacing the tri-color print cartridge, lift the green...
User Guide - Page 161

... the new print cartridge down on the left. If the print cartridge you are installing has a white triangle on its label, slide the print cartridge into the empty slot. The latch is black with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Caution Do not touch the copper-colored contacts or ink nozzles...
User Guide - Page 173

...Officejet 7300/7400 series all -in -one The wrong measurements are showing in menus on the color graphics display to align the print cartridges Solution The HP all -in-one will not prompt you select determines the paper sizes shown on the color graphics display that print cartridge... the print cartridges. You can change the country/region, you install a new print cartridge. However, you...
User Guide - Page 194

..., see the onscreen HP Image Zone Help, or go to clear the paper jam. Operational troubleshooting The HP Officejet 7300/7400 series all-in-one troubleshooting section in the HP Image Zone contains... HP all-in -one came with your two-sided printing accessory. Paper has jammed the HP all -in -one Troubleshooting in your device, follow these instructions to the HP Director, click Help, and then...
User Guide - Page 195

... the automatic document feeder, and then reattach the document feeder tray. Troubleshooting information 3 Gently pull the paper out of the rollers. For more paper jams are likely to occur. Paper has jammed the optional two-sided printing accessory 192 HP Officejet 7300/7400 series all . 4 Close the cover of the automatic document feeder and lift the...
User Guide - Page 215

...all-in-one for service, remove the print cartridges and pack the HP all-in-one in the original packing materials to . 212 HP Officejet 7300/7400 series all-in print cartridge protectors or an airtight plastic container so they...-one whether it is idle and silent, and then remove the print cartridges from your HP all-in-one if your device will not dry out, and put them with the HP all-in-...
User Guide - Page 216

...power cord. Warning The replacement HP all-in -one will rotate the gear a number of the print cartridge cradle. Follow the steps below to rotate the cover 1/4 turn on. Warning The replacement HP all -... it from the HP all -in-one if your device is turning on the bottom, and then follow the steps below to remove print cartridges for shipment. Store the power cord in a safe place...
User Guide - Page 220

...the Customer returns the defective Product to new in performance. HP products, including each...ink cartridge does not affect either repair or replace the defective Product, at HP's standard charges for both parts and labor is distributed by the Customer. Warranty information Extent of limited warranty Hewlett-Packard ("HP") warrants to the end-user customer ("Customer") that each HP Officejet...
User Guide - Page 237

... I individual speed dial entries 114 ink cartridges. see print cartridges ink level icons 6 ink levels, check 153 input tray capacities 220 fax, select for 117 install device software 189 installation problems 167 Instant Share... load 36 ISDN line, set up 81 J jams, paper 38, 173, 191 K keypad 4, 111 L labels load 36 left arrow 6 legal paper 234 HP Officejet 7300/7400 series all-in -one about 2 ...
Users Guide - Page 85

... test on the color graphics display and prints a report. 82 HP Officejet 7300/7400 series all-in-one , you have in your fax setup. Caution If you have inserted the print cartridges and loaded paper before starting the test... long enough for information on receiving faxes manually, see Replace the print cartridges and Load full-size paper. 3 Press Setup. 4 Press 6, then press 5.
Users Guide - Page 135

... Paper, HP Premium Plus Photo Paper, HP Premium Inkjet Transparency Film, or HP Iron-On Transfer, go to www.hp.com. Order supplies 14 Order supplies You can order recommended types of HP paper, print cartridges, and HP all-in-one supports the following accessories: 132 HP Officejet 7300/7400 series all-in-one , order new print cartridges...
Users Guide - Page 143

If you are removing the print cartridge because it toward you recycle used print cartridges free of ink, recycle the print cartridge. For more information, go to the following website: www.hp.com/hpinfo/globalcitizenship/environment/recycle/inkjet.html 6 Remove the new print cartridge from its slot. The HP Inkjet Supplies Recycling Program is available in many countries/regions...
Users Guide - Page 144

... the right. Maintain your HP all-in clogs, ink failure, and bad electrical connections. 7 Slide the new print cartridge down on the left. If the print cartridge you are installing has a white triangle on its label, slide the print cartridge into the empty slot. User Guide 141 1 Copper-colored contacts 2 Plastic tape with a solid white triangle...
Users Guide - Page 156

... to align the print cartridges. I received a message on the color graphics display that print cartridge, so you install a new print cartridge. This selects Print Report...cartridge alignment failed Cause The incorrect type of paper is highlighted, press OK. 4 When prompted, press 1 for Yes or 2 for No. I received a message on the color graphics display to align the print cartridges...
Users Guide - Page 201

... attributable to the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the ... warrants to the end-user customer ("Customer") that each HP Officejet 7300/7400 series all-in-one product ("Product"), including related ..., notice of a defect in any Product, HP shall either new or like-new, provided that the operation of any other Products, the duration ...
Users Guide - Page 218

... J jams, paper 38, 156, 172 K keypad 4, 94 L labels load 36 left arrow 6 legal paper load 32 letter paper load 32 lid backing, clean 136 lighten copies 63 faxes 99 line condition test, fax 163 load User Guide 215 see print cartridges ink level icons 6 ink levels, check 136 input tray capacities 201 fax, select for 100 install device...

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