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Question posted by javelin1971sst on March 15th, 2013

Hp Officejet 7310xi New Black Cartridge Won't Print.

Color still works.  New black does nothing.

Current Answers

Answer #1: Posted by ssimon333 on August 30th, 2013 10:34 PM
ssimon333

Member since:
August 30th, 2013

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I had the same issue, which I finally resolved. Printer copied in black and printed off of Word in black. All internet material was printed in only color.

Brought an NEW black HP cartridge and changed out my remanufactured color cartridge for an old original HP cartridge I had laying around.

Finally after many tries, align cartridge test PASSED and I was then able to print in black off of the internet.

Hope this helps. I know the stress.

Related HP 7310 Manual Pages

User Guide - Page 8

...color graphics display for printing. A proof sheet shows thumbnail views of copies. To completely disconnect the power supply to lighten or darken copy output. (HP Officejet 7300 series all -in-one on the color...-one is on the color graphics display. Start Copy Black: Start a black and white copy job. Zoom: Enlarge the image on the proof sheet, then print those photos by scanning the...
User Guide - Page 45

...color print cartridge and the gray photo print cartridge installed, you print with the HP all -in -one by purchasing a photo or gray photo print cartridge. For Macintosh: by default, files are saved to print ... You can vary greatly. 42 HP Officejet 7300/7400 series all three steps. You can print a full range of photos stored on the computer. Printing photos from a memory card without...
User Guide - Page 59

...one . Use the copy features 56 HP Officejet 7300/7400 series all -in the optional HP Auto Two-sided Print Accessory with Small Paper Tray (Rear...press to highlight Set New Defaults. 3 Press OK to select Set New Defaults from the control panel or the HP Director, the settings ... paper in the Copy Menu. 5 Press Start Copy Black or Start Copy Color. Chapter 7 Select an input tray for copying If you...
User Guide - Page 111

...HP Officejet 7300/7400 series all-in -one will monitor the line. If the light is a voice call and the HP all-in -one. The Rings to Answer setting is important if you have installed a photo or gray photo print cartridge for printing... an HP two-sided printing accessory installed, you set the number of rings to save paper. See Work with the black print cartridge when receiving...
User Guide - Page 113

... press Start Fax Color but the sender sent the fax in black and white, the HP all -in-one to ask another fax machine to send. The new date and time settings appear on the keypad. Poll to receive the fax. Use the fax features 110 HP Officejet 7300/7400 series all-in-one prints the fax...
User Guide - Page 119

... information, see Set new default settings. This is the default setting. ● Very Fine: provides the best quality fax when you press an arrow. 6 Press Start Fax Black or Start Fax Color. This displays the Fax Menu. 4 Press 1 to select Resolution. 5 Press to the default. Use the fax features 116 HP Officejet 7300/7400 series...
User Guide - Page 152

... print cartridges: Print cartridges HP black inkjet print cartridge HP tri-color inkjet print cartridge HP photo inkjet print cartridge HP gray photo inkjet print cartridge HP reorder number #96, 21 ml black print cartridge #97, 14 ml color print cartridge #95, 7 ml color print cartridge #99, 13 ml color photo print cartridge #100, 15 ml gray print cartridge Note Print cartridge reorder...
User Guide - Page 157

.... 154 HP Officejet 7300/7400 series all -inone, see Clean the print cartridges. 5 Make sure the lines of your device, including your HP all -in-one 4 Make sure the test patterns are broken, this might indicate a problem with the nozzles. For more information, see the onscreen HP Image Zone Help for information on several aspects of color extend...
User Guide - Page 159

... cartridges for printing high-quality color or black-and-white photos. If prompted, choose your country/region, follow the prompts to the print cartridges. Chapter 15 Warning Be careful not to www.hp.com. Tip You can damage them, making them . 2 Open the print-carriage access door by using the HP Director that your HP all -in -one of the device...
User Guide - Page 160

..., go to the following website: www.hp.com/hpinfo/globalcitizenship/environment/recycle/inkjet.html 6 Remove the new print cartridge from its slot. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used print cartridges free of its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by...
User Guide - Page 161

... slot on the left. Make sure the latch catches below the bottom tabs. 158 HP Officejet 7300/7400 series all -in clogs, ink failure, and bad electrical connections. 7 Slide the new print cartridge down on the latch until it stops. The latch is black with a solid white square and a solid white pentagon on it . If the...
User Guide - Page 163

.../regions, a print cartridge protector comes in -one from HP Support. If neither your print cartridge nor your HP all -in . Use a print cartridge protector to print regular text documents, swap the black print cartridge back in -one with a print cartridge protector, you can print high-quality photos with the photo and tri-color print cartridges. Use the print cartridge protector In some...
User Guide - Page 167

... settings on a piece of your device. Note Do not remove both print cartridges at a time. When the HP all -in -one at the same time. This displays the Preferences menu and then selects Set Power Save Mode Time. 3 Press to select the appropriate time, then press OK. 164 HP Officejet 7300/7400 series all -in -one...
User Guide - Page 173

...: 1 Press Setup. 2 Press 1, and then press 4. The countries/regions for No. Troubleshooting information 170 HP Officejet 7300/7400 series all -in-one prompts you to align the print cartridges Solution The HP all -in menus on the color graphics display that print cartridge, so you first set the language and country/region when you do not need to...
User Guide - Page 220

... instructions. Warranty information Extent of limited warranty Hewlett-Packard ("HP") warrants to the end-user customer ("Customer") that each HP Officejet 7300/7400 series all other problems, including those defects which arise as a result of normal use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the Customer or...
User Guide - Page 235

...HP Officejet 7300/7400 series all -inone 19 passkey authentication 20 security settings 20 borderless copies 10 by 15 cm (4 by 6 inch photo paper, load 34 4-wire phone cord 182, 187 A A4 paper, load 32 access list, HP Instant Share 134, 147 accessories, order 149 ADSL line. see DSL line align print cartridges... black-and-white documents 58 borderless copies 59 cancel 67 collate 59 color intensity...
Users Guide - Page 8

...-one only) Print Photos: Print the photo from the document feeder tray. (HP Officejet 7400 series all-in-one only) Lighter/Darker: Access a menu that the HP all-in -one, turn the device off , a minimal amount of power is off , and then unplug the power cord. Rotate: Rotate the currently displayed photo on the color graphics display...
Users Guide - Page 45

... -in month and year folders depending on the photo print cartridge, see Use a gray photo print cartridge. A proof sheet, which provides enhanced quality black-and-white photos. For more information on when the photos were taken. With the tri-color print cartridge and photo print cartridge installed, you can vary greatly. 42 HP Officejet 7300/7400 series all -in -One Data:Photos...
Users Guide - Page 135

... following print cartridges: Print cartridges HP black inkjet print cartridge HP tri-color inkjet print cartridge HP photo inkjet print cartridge HP gray photo inkjet print cartridge HP reorder number #339, 28 ml black print cartridge #344, 16 ml color print cartridge #343, 11 ml color print cartridge #348, 15 ml color photo print cartridge #100, 15 ml gray print cartridge Note Print cartridge...
Users Guide - Page 143

... to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. 140 HP Officejet 7300/7400 series all -in the print cartridge protector. The HP Inkjet Supplies Recycling Program is low or out of charge. If you are removing the print cartridge because it toward you are replacing the tri-color print cartridge, lift the green...

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