Home » HP » Multifunction Devices » HP Officejet 4620

HP Officejet 4620 Support Question

Find answers below for this question about HP Officejet 4620.
Need a HP Officejet 4620 manual? We have 3 online manuals for this item!

HP Overview Questions Manuals Reviews Videos Research

Question posted by sociafalc on July 30th, 2013

Hp Officejet 4620 New Black Cartridge Does Not Work With Setup Cartridges

The person who posted this question about this HP product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by DreadPirateRoberts on October 18th, 2013 10:03 AM

DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403

100
points

Issue

After installing a cartridge or during normal use, the product does not print. The status lights blink and an error message might display on the product control panel:

'Cartridge Problem'
'Incompatible Cartridge'
'Cartridge Missing or Damaged'

These errors, including Incompatible cartridge can occur with the correct HP cartridges under certain circumstances. The cartridge might need to be reinstalled, the electrical contacts could be dirty, the cartridges might need to be aligned, or there could be a failure of the cartridge or printer.

https://support.hp.com/us-en/product/HP-Deskjet-F4400-All-in-One-Printer-series/3742084/model/3742085/document/c00864517

Related HP Officejet 4620 Manual Pages

Getting Started Guide - Page 8

... button to HP Officejet 4620 e-All-in-One series. English Use the printer Remove Web Services To remove Web Services, complete the following steps: 1. Note: If you the latest features. Update the printer Note: This section is connected to work. On the printer control panel, press the (HP ePrint) button, and then press the (Setup) button...

Getting Started Guide - Page 18

... see the setup poster that can sometimes find this information, see the user guide. 18 program from the HP software CD provided with the wireless router. Place the HP software CD ... network name and Follow the instructions for your wireless network, you will be prompted to HP Officejet 4620 e-All-in-One series. English Set up wireless (802.11) communication Complete the following...

Getting Started Guide - Page 23

...Vietnam Wireless (802.11) setup problems Note: This section is only applicable to HP Officejet 4620 e-All-in the order listed. on the HP Utility toolbar, double-click HP Setup Assistant, and then follow ...Click Connect a new printer, and then select the type of the hard disk.) 2. Click the Applications icon on page 4.) Or visit the HP Wireless Printing Center (www.hp.com/go/wirelessprinting)....

User Guide - Page 9

... Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119 Embedded web server cannot be opened 119 Troubleshoot installation ... information Warranty information...138 Hewlett-Packard limited warranty statement 139 Ink cartridge warranty information 140 5

User Guide - Page 75

...device, open your computer or mobile device, see HP ePrint specifications (HP Officejet 4620 e-All-in the other fields. On the printer control panel, press the (HP ePrint) button, and then press the (Setup) button. 2. Use HP ePrint To use HP...latest features, visit ePrintCenter (www.eprintcenter.com). Use HP ePrint 71 Create a new email message, and then attach the file that ...

User Guide - Page 82

... and utilities that came with the printer • Solve printer management problems (HP Officejet 4620 e-All-in-One series) • Troubleshoot installation issues • Understand the Printer Status Report • Understand the network configuration page (HP Officejet 4620 e-All-in this section suggests solutions to common problems. If your firewall software to work with the printer. 2.

User Guide - Page 115

..., see Update the printer. • Make sure HP ePrint is connected using HP ePrint (HP Officejet 4620 e-All-in -One series). For more information, see Solve wireless problems (HP Officejet 4620 e-All-in -One series) If you are configured for setup, both computers should be switched off . Solve problems using HP ePrint and HP websites This section provides solutions to receive...

User Guide - Page 119

...see Embedded web server (HP Officejet 4620 e-All-in your computer and then try using the printer over the network (such as to print) to see Configure your network setup was successful. 3. ...try using the instructions at the beginning of this to connect to work with each other over the network. Solve wireless problems (HP Officejet 4620 e-All-in -One series). 2. After the page has been...

User Guide - Page 121

... at the same time. Click Connect a new printer, and then select the type of connection...you to access local devices (like your printer) on the toolbar, double-click HP Setup Assistant, and then ...Setup & Software. 2. The version of the printer driver that uses the Internet to provide a remote, secure connection to an organization's network. Solve wireless problems (HP Officejet 4620...

User Guide - Page 123

... cable is turned on and working correctly. For more information, see the documentation available with your web browser • Make sure the web browser meets the minimum system requirements. Check your web browser. • Make sure JavaScript and cookies are using a wireless connection. Solve printer management problems (HP Officejet 4620 e-All-in your web...

User Guide - Page 124

... problems (HP Officejet 4620 e-All-in-One series) Hardware installation suggestions Check the printer • Make sure that you are using are on or blinking except the Ready light, which should be on the printer control panel. Press the (Wireless) button, and then, using the buttons on the right, scroll to a working power outlet...

User Guide - Page 125

...computers running Windows. Solve network problems (HP Officejet 4620 e-All-in their correct, color-coded slot. HP software installation suggestions Check the computer ...cartridge should not move when pulled slightly. The printer cannot work if all the ink cartridges are specifying the correct drive letter. • If the computer cannot recognize the installation CD in the Windows Device...

User Guide - Page 126

... right, scroll to save the settings and close the dialog boxes. Press the (Setup) button, and then, using the buttons on the network configuration page. ◦...current printer information and ink cartridge status. A message appears stating that the network settings have been restored. 2. For more information, see Understand the network configuration page (HP Officejet 4620 e-All-in -One ...

User Guide - Page 127

... you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. To print the Printer Status Report From the Home screen, press the (Setup) button. Using the buttons on the right, scroll to Understand the network configuration page (HP Officejet 4620 e-All-in graphical form as information about the printer...

User Guide - Page 132

..., and then click the Print Quality Report button. (HP Officejet 4620 e-Allin-One series) • HP Utility (Mac OS X): In the Information And Support...working correctly. This section includes the following topics: • To print a print quality report • To evaluate the Print Quality Diagnostic Page To print a print quality report • Control panel: From the Home screen, press the (Setup...

User Guide - Page 137

... or so, using less ink than a printhead cleaning. If this defect occurs right after a new black cartridge is operating correctly. Printhead maintenance 133 clean the printhead and check if the paper is jagged, try...printer. Alignment Patterns If the color bars and large font text look OK, and the ink cartridges are ragged on one end - I ABCDEFG The type should be sharp and clear. Example...

User Guide - Page 145

....7 x 8.1 x 14.0 inches) Printer weight (including printing supplies) 6.2 kg (13.7 lb) Product features and capacities Feature Connectivity Ink cartridges Supply yields Printer languages Font support Duty cycle Capacity • USB 2.0 high speed • Wireless 802.11b/g/n 1(HP Officejet 4620 e-All-in all countries/regions. Up to 3,000 pages per month Printer specifications 141 Four ink...

User Guide - Page 151

... x 297 mm (8.5 x 11.7 inches) ◦ ADF: 216 x 356 mm (8.5 x 14 inches) HP ePrint specifications (HP Officejet 4620 e-All-in-One series) • An Internet connection using a wireless connection. • Maximum size of email and attachments: 5 MB • Maximum number of files with HP ePrint. Black Color Fine (dpi) 196 x 203 200 x 200 Standard (dpi) 98 x 203...

User Guide - Page 176

...only the replacement cartridges that work in your country. The HP supplies that have the same cartridge number as the ink cartridge you are pre...HP Officejet 4620 eAll-in your printer and click Shopping. Supplies • Ink cartridges • HP media Ink cartridges Ordering cartridges online is not supported in all countries/regions. You can also order online by visiting www.hp...

User Guide - Page 209

... server (HP Officejet 4620 e-All-in -One series) Toolbox (Windows) The Toolbox provides maintenance information about the printer. To view or change settings, and manage it from the HP Software CD if the computer meets the system requirements. However, some settings, you receive a low-ink warning message, consider having a replacement cartridge available to replace cartridges until...