HP Photosmart Plus e-All-in-One Printer - B210 Support Question
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Question posted by BCORBETT on March 2nd, 2012
New Black Cartridge Installed Not Printing Any Black On Page
I INSTALLED A NEW BLACK CARTRIDGE AND I CANT GET IT TO PRINT BLACK INK ON THE PAGE. I HAVE UNINSTALLED AND REINSTALLED PRINTER, CLEANED HEAD, TRIED ANOTHER CARTRIDGE, REINSTALLED FACTORY SETTINGS STILL NO BLACK.
DID ALIGNMENT AND IT FAILED.
Current Answers
Answer #1: Posted by freginold on March 5th, 2012 7:52 PM
Did you remove the tape from the cartridge before installing it? There is typically a strip of tape separating the toner from the developer. You need to remove this tape before installing the toner cartridge.
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