HP 4510s Support Question
HP 4510s Support Question
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Question posted by mohambra on January 14th, 2014
How To Factory Reset Hp Probook 4510s
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Current Answers
Answer #1: Posted by waelsaidani1 on January 14th, 2014 2:01 AM
waelsaidani1
Member since:
May 12th, 2013 Points: 19,501,797
Member since:
May 12th, 2013 Points: 19,501,797
Hello insert the HP recovery CD, boot up the PC, and at the beginning of the HP welcome screen, tap the F11 key to launch the Recovery Manager program. Then follow the onscreen prompts to restore to the original state. Or follow the instructions provided by Hp on how to factory reset the probook http://goo.gl/oQBSZF
Related HP 4510s Manual Pages
Backup and Recovery - Windows Vista - Page 10
...HP programs and drivers that were installed at the factory must recover your operating system and programs using f11, follow these steps: 1. Press f11 while the "Press for recovery" message is displayed at the bottom of the HP...be reinstalled. If possible, back up all personal files. 2. NOTE: If the HP Recovery partition has been deleted, you have created and any software installed on or...
HP ProtectTools - Windows Vista and Windows XP - Page 6
...Restoring certification data from the backup file 72 Changing the owner password 73 Resetting a user password 73 Enabling and disabling Embedded Security 73 Permanently disabling Embedded ... permanent disable 73 Migrating keys with the Migration Wizard 74
8 Device Access Manager for HP ProtectTools (select models only) Starting background service ...75 Simple configuration ...76 Device class ...
HP ProtectTools - Windows Vista and Windows XP - Page 34
... complete the process during the encryption process and then restarts, the Time Remaining display resets to that is shut down or initiates Sleep or Hibernation during the current session. Click... Backup Keys. 3. Read the information on the computer. After activation, logging in HP ProtectTools to your
encryption key, and then click Next. 4. Use the Embedded Security tool in...
HP ProtectTools - Windows Vista and Windows XP - Page 36
...it, and then click Next. 7. Select the file that you reset your computer starts. Click Reset Password to reset or change your current subscription information. When the confirmation dialog box... Drive Encryption, and then click Recovery. 2. Click Logon. 6. When the Drive Encryption for HP ProtectTools (select models only) Click Manage. 3. NOTE: It is completed and your password after...
HP ProtectTools - Windows Vista and Windows XP - Page 37
... Click Submit. 13. NOTE: Line 4 of the response key is highly recommended that you reset your e-mail address, password, and the numbers and
letters you see in the box. 12...click Recovery. 4. When the Drive Encryption for HP ProtectTools logon dialog box opens, click Cancel. 3.
If you do not have access to such a computer, contact HP technical support. 1. Click Web recovery, and ...
HP ProtectTools - Windows Vista and Windows XP - Page 68
... This feature is supported only on all options are available on computers equipped with the HP ProtectTools Embedded Security Chip (TPM). Access BIOS Configuration, and click Security. 2. Select any...System IDs
Option Ownership Tag Asset Tracking Number
Action Enter, view or change . Option Reset of TPM from OS OS Management of TPM Embedded Security Device Availability
Action Enable or ...
HP ProtectTools - Windows Vista and Windows XP - Page 69
... or disable.
Enable or disable. Setting system configuration options
Use the "System Configuration" page to view and modify system configuration settings. Administrator Tools
Option HP SpareKey Fingerprint Reset on all computers, and additional options may also be included.
Option Power-On Authentication Support
Automatic Drivelock Support
Action
Enable or disable support for...
HP ProtectTools - Windows Vista and Windows XP - Page 73
...hide. Network Interface Controller (LAN) Security Level OS Management of TPM Security Level Reset of TPM from OS Security Level Virtualization Technology Security Level Terminal Emulation Mode Security Level...From EFI File Security Level HP QuickLook 2 Security Level Wireless Button State Security Level Modem Device Security Level Finger Print reset Security Level HP SpareKey Security Level TXT ...
HP ProtectTools - Windows Vista and Windows XP - Page 79
...prompt, and then click OK. Click Start, click All Programs, and then click HP ProtectTools Security Manager. 2.
Permanently disabling Embedded Security
To permanently disable Embedded Security: 1....click All Programs, and then click HP ProtectTools Security Manager. 2. In the left pane, click Embedded Security, and then click Advanced. 3. Resetting a user password
An administrator can...
HP ProtectTools - Windows Vista and Windows XP - Page 86
...HP is designed to Embedded Security Device-Enable.
5. The TPM Module is researching a workaround for Remote Desktop Connection (RDP) are set to Connect, when Single Sign On is relaunched, it to protect the Credential Manager credentials. The user is reset to factory...creates a document in the lower-left corner of Connect.
factory settings. In order to log on, the user must ...
HP ProtectTools - Windows Vista and Windows XP - Page 89
..., the user can modify the Security Platform Policies with direct access to the system to reset the TPM module and cause possible loss of the Embedded Security chip, the following issues ...f10 to Security Platform Policies (both Machine and User) does not require a TPM password for HP ProtectTools (select models only) 83
Access to accept the change the Security Platform Policies. Press ...
HP ProtectTools - Windows Vista and Windows XP - Page 91
...the location, and the restore process proceeds.
● Resets the chip to restore Embedded Security.
The PSD icon...in the BIOS.
● Reboots the computer.
● Begins to factory settings in a fast-userswitching environment. The user is not able to...and will produce errors based on any previously initialized HP ProtectTools Embedded Security system renders existing Recovery Archives ...
HP ProtectTools - Windows Vista and Windows XP - Page 92
...file to Security > Device security, and then modify the field from the Automatic Backup Archive. Resetting System ROM to Windows. Unhide the TPM in BIOS:
Open the Computer Setup (f10) ...properly;
The non-selected users can be restored individually. An Archive Backup can be restored.
HP is stored, the previous unselected users cannot be restored by another archive and continue. The ...
HP ProtectTools - Windows Vista and Windows XP - Page 95
... sure that the system contains Microsoft .NET framework 1.1 installation: a. Reinstall Embedded Security Software. If the BIOS TPM is factory-reset, ownership is removed and firmware update capability is required to take effect.
4. Click HP ProtectTools Security Manager. After the successful
upgrade, the platform must
exist, since the upgrade requires owner
authorization. Click Add...
HP ProtectTools - Windows Vista and Windows XP - Page 96
... and OS Embedded Security passwords are possible with the first user who initializes the user setting.
HP recommends that the customer's IT department follow "best practices" in essence, the administrator. HP is the root cause. HP ProtectTools-
The Reset to Factory Settings option disables Embedded Security Device, which will have finished loading.
Software Impacted- Short...
HP ProtectTools - Windows Vista and Windows XP - Page 103
...
owner password, changing 73 password 8 permanently disabling 73 Personal Secure Drive 71 resetting user password 73 setup procedures 69 troubleshooting 82 emergency recovery 70 emergency recovery token...60 changing owner 73 emergency recovery token 70 guidelines 10 HP ProtectTools 8 managing 8 owner 70 policies, creating 7 resetting user 73 secure, creating 10 Windows 60 Windows logon 15 personal secure...
Computer Setup - Windows Vista and Windows XP - Page 10
... turning on (not restarting) the computer. Always Prompt for HP SpareKey Enrollment
Enable/disable HP SpareKey enrollment (disabled by default). Allow Reset of HP ProtectTools security keys Change Password HP SpareKey Enrollment
DriveLock Passwords
Enable/disable reset of ProtectTools users. Enroll or reset HP SpareKey, which is destroyed permanently. Automatic DriveLock Disk Sanitizer
NOTE...
Computer Setup - Windows Vista and Windows XP - Page 14
... media reader 9 USB port 9
R restore security defaults 9 restore the factory settings 5 run-in test 7
S SATA (Serial Advanced
Technology Attachment) devices AHCI (Advanced Host Controller Interface) 8 IDE (Integrated Drive Electronics) 8
Security menu allow reset of HP ProtectTools security keys 6
always prompt for HP SpareKey enrollment 6
Automatic DriveLock 6 change password 6 Disk Sanitizer...
Service Guide - Page 131
.... ● Create a new BIOS user account.
● View a list of ProtectTools users.
Enable/disable Automatic DriveLock support. Computer Setup in the upgrade bay. Enroll or reset HP SpareKey, which is destroyed permanently.
Select
To do this section may not be supported by turning on the selected drive is a set of...
Service Guide - Page 200
...menu
allow reset of HP ProtectTools security keys 119
always prompt for HP SpareKey enrollment 119
Automatic DriveLock 119 change password 119 Disk Sanitizer 119 DriveLock 119
HP Sparekey 119 HP Sparekey enrollment...Diagnostics menu 120, 126 File menu 118, 125 navigating and selecting 116,
124 restoring factory settings 117,
124 Security menu 119, 126 System Configuration
menu 121, 127 SIM
removal ...
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