HP 1040 Support Question
HP 1040 Support Question
Find answers below for this question about HP 1040 - Fax.Need a HP 1040 manual? We have 1 online manual for this item!
Question posted by vachin413 on July 23rd, 2017
I Have Not Been Able To Receive Faxes. I Keep Getting A 'receiving Error'. Send
I can send faxes, but cannot receive faxes. I keep getting a"receiving error" message. Need to know how to correct this. Thank you.
Current Answers
Answer #1: Posted by Odin on July 23rd, 2017 1:42 PM
Odin
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April 10th, 2010 Points: 41,236,770
Member since:
April 10th, 2010 Points: 41,236,770
See the answer at https://h30434.www3.hp.com/t5/contentarchivals/contentarchivedpage/message-uid/4830138.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Related HP 1040 Manual Pages
User Guide - Page 3
Contents
1 Quick start
Load paper 1 Load documents to fax or copy 2 Send a fax 2 Receive a fax 3 Make a copy 3 Make a telephone call 4
2 HP Fax basics
The HP Fax 1040/1050 6 Parts of the HP Fax 6 Control Panel of HP FAX 7
The menus 12 Overview of menu options 13
BASIC FAX menu 13 ADVANCED FAX menu 14 SET UP SOUND menu 15 TOOLS menu 15 SET...
User Guide - Page 4
... Skipping a message 38 Erase messages 38 Erase selected messages 38 Erase all messages in memory 38 Remote Access 39 Remote Password 39 Access the message center 39 Toll Saver 40 Message paging 41 Set up message paging 41 Receive a message page 41 Record a conversation 41
5 Advanced faxing
Broadcasting 43 Delayed fax 44 Polling 45
Setting send polling 45 Polling another fax to receive 46...
User Guide - Page 5
...Set the fax header information 50 Print reports 51 Automatic reports 51 Reports you can print 51 Reprinting faxes 52 Clearing memory 53 Loudspeaker-HP 1040 Fax 53 Speakerphone-HP 1050 Fax 53 ...document scanner area 61 Adjust the scanner 63 LCD error messages 63 Troubleshooting 66
Fax problems 66 Print quality problems 68 Digital Message Center problems 69 69
8 Specifications and regulatory ...
User Guide - Page 11
...: • 30 minutes of your new HP Fax and introduces you have received a message. • Remote access • Toll saver • Speakerphone
5 HP Fax basics 2 HP Fax basics
This chapter lists the basic features of incoming message memory • 30 second greeting • Message paging: Calls you when you to the machine.
For detailed instructions, refer to be...
User Guide - Page 19
... on page 29). You must be removed.
ERROR: prints only when an error occurs. The number of rings can be 2 to On w/ Junk Fax, you can select the number of the person... Auto Reduction
When receiving a document as long as both a telephone and a fax machine (AUTO or TAM mode), we suggest you time to receive faxes and copy. Image TCR
Image TCR prints a sending confirm page with the...
User Guide - Page 20
... any other ECM-equipped facsimile machine.
For more information, see Distinctive ring (DRPD) on page 26.
Man Fax Rcv Code (HP 1040 only)
The Manual Fax Receive Code allows you to send a fax to start receiving. The settings are On and Off.
free transmission with any time in the next 24 hours. ECM Mode
Error correction mode compensates for a single...
User Guide - Page 31
... sending document using one of the ringer.
• Whenever you selected SUPER FINE. If the Scan & Fax Mode light is in Ready mode to adjust the volume of these methods, SUPER FINE will not ring when a call is chosen, the fax will be changed back to fax or copy on and SUPER FINE is received...
User Guide - Page 32
... *9* (manual fax receive code) in sequence when you hear a fax tone.
• Your fax machine detects the code and starts to receive the document. • The code is no answer, the machine will attempt to redial the number every three minutes up the phone when your HP Fax you can remotely start receiving a fax. 1. Receiving via an extension telephone (HP 1040 Fax only...
User Guide - Page 33
.../Enter.
TIP: HP 1050 Fax: The Toll Saver function for the Digital Message Center interacts with Rings to answer...sending you a fax. • Scan & Fax Mode: • Image TCR • Distinctive Ring • Answer/Receive mode: Determines how the HP Fax...fax call . If you are using your HP Fax. • Block Junk Faxes: In conjunction with your machine as both a telephone and a fax machine...
User Guide - Page 41
... message Digital message Digital message Digital message Digital message
Turn on the message center
4 Digital message center (HP 1050 Fax only)
Your HP Fax has a built-in digital messaging center that gives you full message capabilities. • 30 minutes of a power outage, your messages in memory will automatically turn on page 36. If the message center is not turned on and the Receive...
User Guide - Page 47
... play repeatedly to let you know that you have the HP Fax call .
Record a conversation
NOTE: In many jurisdictions, there are legal issues surrounding the recording of the office, you can then enter your password and use message paging follow these steps. Press Cancel to change a Paging Greeting. Receive a message page
When you want to...
User Guide - Page 51
... is used to prevent your fax machine to send a document when it is requested by a remote fax machine.
ADVANCED
FAXING
ADVANCED
FAXING
ADVANCED
FAXING
Polling
Polling
Polling enables you to set one for this document and press Start/Enter.
• The poll code is preset to 0000, which means that the receiver does not need to enter a poll code to...
User Guide - Page 53
...it can forward any faxes it to a fax machine at the start time and press Start/Enter. A Sending Confirm report will receive and forward faxes and answer and record voice messages. Start Date&Time will be notified about voice messages, see "Message paging" on page 41.
Advanced faxing 47
ADVANCED
FAXING
ADVANCED
FAXING
ADVANCED
FAXING
ADVANCED
FAXING a. Press Start/Enter. e. If...
User Guide - Page 61
... the current ink level: 1. and press Start/Enter.
Press Menu repeatedly until you need to replace the cartridge. 8/8 means that a new cartridge is low and you are not using the 28ml print cartridge, your HP Fax, the menu settings, error messages, and troubleshooting. Care and maintenance 55
CARE AND
MAINTENANCE
CARE AND
MAINTENANCE
CARE...
User Guide - Page 69
... on page 63.
job and try again. Incoming faxes will be installed to copy, print a report or receive a fax.
If, however, you drop your machine while moving it, we recommend you . Load ...; The machine starts to scan the document to Adjust Scanner by pressing !"
Exceeded Job Memory The broadcasting and delayed fax can make a copy or print a report.
LCD error messages
These are...
User Guide - Page 70
... phone book or junk fax list. Memory Received
Load paper and press Start/Enter
Load paper and press Start/Enter.
LCD error messages
Display
Status/Solution
Junk Fax Empty
You attempted to delete a junk fax number when there is no print cartridge in the machine.
Junk Fax Full
The machine can hold only 20 junk fax numbers. It will not...
User Guide - Page 71
... jammed document
The document you want to answer your poll.
Polling Error
The machine you are sending has jammed in .). CARE AND
MAINTENANCE
LCD error messages
Display
Status/Solution
Poll Code Error
The remote user entered the wrong poll code.
You tried to copy or fax a document which is not ready to poll is longer than 390...
User Guide - Page 72
... errors. In AUTO mode the
machine goes back to you are putting it .
correctly. The chart below shows other problems you cannot resolve here, see Print reports on the cradle properly.
Send should appear in the display after it in the wall by making a copy. Fax problems
Problem
Solution
The machine is immediately received. Someone calls and gets...
User Guide - Page 90
... 73 menu 14
entering 18 Erase
button 11 erasing
all messages 38 selected messages 38 error messages 63 EXT. See sounds faxes
reprinting 52 faxing
color documents 25 photographs 25 Flash button 10, 11 forwarding faxes 14, 47 message paging 41 voice notification 16 front panel 7 front view 6
G
getting help 79 Greeting
button 11 greeting
length of 36 playing...
User Guide - Page 91
...fax rcv code, HP 1040
menu 14 memory
clearing 53 Menu
button 9 menu
BASIC FAX, options 13 picture 12 using 17 menu setting language 15 message backup 35 message center password 39 remote access 39 turning on 35 message length 35 message paging 41 menu 16 message time 35 messages... 22 print 22 searching 22 photo faxing 25 Play/Rec button 11 polling 14, 45 receive 46 send 45 ports location of paper.
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