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Epson R380 Support Question

Epson R380 Support Question

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Question posted by aithaSpo on August 9th, 2014

New Ink Cartridges Ink Cartridges Cannot Be Recognized. Epson Stylus Photo R380

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Current Answers

Answer #1: Posted by TechSupport101 on August 9th, 2014 1:33 AM
This answer was accepted by the poster of the original question.
TechSupport101

Member since:
May 24th, 2013

Points: 12,171,305
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post error.

Answer #2: Posted by TechSupport101 on August 9th, 2014 1:59 AM
TechSupport101

Member since:
May 24th, 2013

Points: 12,171,305
100
points
Hi. Possible causes.

1. Defect cartridge (return it)

2. Dirty contacts or catridge not properly seated (Use a pencil eraser to clean the contacts)

3. Defect or printer issue (will require service)

Related Epson R380 Manual Pages

Printer Basics - Page 5

... your Windows® or Macintosh® computer. Of course your printer can do most of these things without ever turning on your desktop. Caution: Cautions must be observed to avoid damage to your equipment. Note: Notes contain important information about your Epson Stylus Photo R380. For additional instructions, see the on-screen User's Guide by...
Printer Basics - Page 11

... Your Prints With proper care, photographs from your printer provide the ultimate combination of photo quality and longevity when used with Epson papers for many years. For best results, always use Epson papers. The special Epson Claria™ inks designed for your Epson Stylus Photo R380 will last for prints that will minimize color changes and lengthen display life: ■ Frame...
Printer Basics - Page 38

...ve installed your printer software and connected the printer to load the right paper and select the correct paper type setting in the printer driver. (See page 44 for printing a photo or document stored on your printer software 38 Printing...printing, see page 7). 2. You see a window like this one: Select EPSON Stylus Photo R380 Series Click here to open your Windows or Macintosh computer.
Printer Basics - Page 39

or Help button. Then click Preferences or Properties on the next screen.) 5. Note: For more options Make sure you see a Setup, Printer, or Options button, click it. Make sure EPSON Stylus Photo R380 Series is selected, then click the Preferences or Properties button. (If you choose the correct paper Type setting for details. See page 44...
Printer Basics - Page 41

... following settings: Select Stylus Photo R380 Select your Paper Size* Select your print job. This window appears and shows the progress of your document or image orientation * For borderless printing, choose a paper size with the Sheet Feeder - Click to pause or resume printing Click to cancel printing Click to buy ink Printing From a Macintosh...
Printer Basics - Page 53

..., then press OK. Removing and Installing Ink Cartridges Be sure you have a new ink cartridge before you need to replace. To ensure good results, use genuine Epson ink cartridges and do not refill them. Replacing Ink Cartridges 53 If an ink cartridge is expended, the LCD screen indicates which cartridge(s) you begin. Once you start replacing a cartridge, you copy or print. Caution: Do...
Printer Basics - Page 62

...Epson with your product for support, please have the following information ready: ■ Product name (Epson Stylus Photo R380...EPSON (800-463-7766). sales) or www.epson.ca (Canadian sales). Where To Get Help Epson Technical Support Epson provides these technical support services: Internet Support Visit Epson... can purchase online at http://support.epson.com and select your questions. Online...
Printer Basics - Page 67

...Epson printer covered by this limited warranty. This warranty does not cover ribbons, ink cartridges or third party parts, components, or peripheral devices added to the Epson product after its authorized service center, where the printer will , at Epson... covered by Epson. This warranty covers only normal use ; Using this warranty. This warranty does not cover any color change or fading...
Product Information Guide - Page 1

...) 78 (T078620) 77 (T077120) 77 (T077220) 77 (T077320) 77 (T077420) 77 (T077520) 77 (T077620) Caution: To ensure good results, use an ink cartridge beyond the expiration date on the package. 10/06 Epson Stylus Photo R380 - 1 sales) or www.epson.ca (Canadian sales). Epson Stylus Photo R380 Printer Parts Paper support Edge guide External interface (PictBridge port) Infrared port Sheet feeder...
Product Information Guide - Page 2

... (538 mm) Height: 11.2 inches (285 mm) 15.8 lb (7.15 kg) without ink cartridges Ink Cartridges Colors Black, cyan, magenta, yellow, light cyan light magenta Cartridge life Within 6 months after opening package, at 77 °F (25 °C) Dimensions ...3.2 °F (-16 °C) * Ink thaws and is usable after approximately 3 hours at 77 °F (25 °C) 2 - Epson Stylus Photo R380 10/06
Product Information Guide - Page 3

... Class for computers), based on the back of the printer for Camera File system" standard. The printer supports image files that meet the following requirements: Media ... Operation 20 to 80% RH Storage 5 to 999 * DCF is the "Design rule for its voltage. Epson Stylus Photo R380 Memory Card Compatibility Top slot Bottom slot Slot Top slot Bottom slot Type of files DCF version 1.0 or ...
Product Information Guide - Page 4

... Presentation Paper Matte Presentation Paper Matte Epson Photo Quality Ink Jet Paper Epson Photo Quality Self Adhesive Sheets Epson Ultra Premium Photo Paper Luster Ultra Premium Photo Paper Epson Premium Luster Photo Paper Luster Envelopes Envelope 4 - Before printing large jobs using and adjusts the ink coverage accordingly. Epson Stylus Photo R380 10/06 C The minimum bottom...
Product Information Guide - Page 5

.... Waste ink pad in landscape mode. ❏ Load letterhead or preprinted paper into the printer top edge first. ❏ If you experience paper feeding problems, try again. The document cannot be blocking movement of the error code and contact Epson. 10/06 Epson Stylus Photo R380 - 5 The memory card should be a problem with the paper. Insert a new memory...
Product Information Guide - Page 6

...particles or substances are on the front tray and the front tray is burned on your ink jet-printable CD or DVD before you burn the data. 1. Make sure the tabs on... designs with the white or printable side face-up. Epson Stylus Photo R380 Printing on CDs and DVDs Your printer includes a special tray that lets you move the tray lever. The Epson Print CD software makes it easy to run a sheet...
Product Information Guide - Page 7

... screen telling you need to insert the CD/DVD tray while the printer is low or expended. Make sure EPSON Stylus Photo R380 Series (Windows) or Stylus Photo R380 (Macintosh) is printing; Checking the Ink Cartridge Status Follow the steps below to check how much ink is installed in your Printer Basics manual or on-screen User's Guide for instructions. You see...
Product Information Guide - Page 8

... of the ink cartridge. If an ink cartridge is moving; Caution: Never attempt to print. 6. To avoid damaging the printer, never move the print head by hand. 4. Caution: You must remove the yellow tape from the bottom of the cartridge; This can damage the ink cartridge. Press OK. Note: If an ink cartridge is low, you may become unusable. Epson Stylus Photo R380 10...
Product Information Guide - Page 9

.... Caution: Do not turn off the printer during ink charging. Do not insert the CD/DVD tray during ink charging as described below to select Head Cleaning, then press OK. 10/06 Epson Stylus Photo R380 - 9 You can also run a nozzle check to enter the Setup menu. 4. Replace the appropriate ink cartridge first. If there are gaps or lines...
Product Information Guide - Page 10

...pattern, press Start to align the print head using the printer's control panel. (You can also do this using your cartridges are displayed on -screen User's Guide for each of ...printer is loaded in the pattern, press OK to return to soften. Press u or d to enter the Setup menu. 5. Epson Stylus Photo R380 6. Then, try cleaning the print head again. Note: You may also see any dried ink...
Product Information Guide - Page 11

... with special paper; Also, leave the ink cartridges installed. Don't get water on the printer components and don't spray or apply lubricants, oils, or grease inside . 4. Unplug the power cord from the outlet, then disconnect the USB cable from getting inside the printer. Epson Stylus Photo R380 Cleaning the Printer To keep your printer working at its original box or...
Product Information Guide - Page 12

...-22276 CPD-22278 CPD-22277 Epson Stylus Photo R380 Start Here Epson Stylus Photo R380 Printer Basics Epson Stylus Photo R380 CD-ROM with it . Keep the printer level as you notice a decline in the box, using the protective materials that came with on , and test it . 10. If you transport it on -screen User's Guide 9. Turn off the printer and unplug its power cord...

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