Dell XPS 8300 Support Question
Dell XPS 8300 Support Question
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Question posted by dnstdavid on July 1st, 2014
Dell Lcd Monitor Entering Power Saving Mode Whenever I Powered On 8300
Like to know what is wrong with my DELL XPS 8300. Whenever I switched on the DELL XPS 8300, my DELL 24" LCD monitor have a message saying " Entering Power Saving Mode " and the screen just turn black and blank. The same happens even if I switch off and on the LCD monitor. I have been using this desktop system for about 4 years without any problems till now. I have also try un-plugged all cables and re-connect them back together. I have even change a new DVI cable but the monitor still went to ... "Entering Power Saving Mode" At times I noticed yhat the system is waiting for me to key in my password but the screen just turn black and blank in split second with ... Entering Power Saving Mode. Please advice what is the problem I am facing and how should i go about solving it. Thank you. David Ng
Current Answers
Answer #1: Posted by TheWiz on July 1st, 2014 2:13 PM
TheWiz
Member since:
October 13th, 2011 Points: 25,383,424
Member since:
October 13th, 2011 Points: 25,383,424
Related Dell XPS 8300 Manual Pages
Owner's Manual - Page 5
...Power Problems 44 Printer Problems 46 Scanner Problems 47 Sound and Speaker Problems 48
No sound from speakers 48 No sound from headphones 49 Video and Monitor Problems 50 If the screen is blank 50 If the screen is difficult to read 50
3 Advanced Troubleshooting
Diagnostic Lights 54 Dell... Microsoft® Windows® XP 66 Before You Begin 66 Reinstalling Windows XP 66
Contents 5
Owner's Manual - Page 10
...1 Perform an orderly computer shutdown using the operating system menu. 2 Turn off the computer
before touching anything inside your computer and any static ...power supply do not have a voltage selection switch on the back panel and operate at the back of the computer for the voltage that your monitor and attached devices are electrically rated to the computer. 3 Ground yourself by Dell...
Owner's Manual - Page 27
...® operating system shutdown, as described next, rather than by pressing the power button. 1 Save and close any open files, exit any open programs, click the Start button, and then click Turn Off Computer. 2 In the Turn off computer window, click Turn off after the shutdown process finishes.
For more information on Hyper-Threading, search...
Owner's Manual - Page 34
... modes, see the Tell Me How help files, see page 32.
34 Solving Pr oblems C L E A N T H E D I T H A N O T H E R C D - Problems writing to the CD-RW.
See the Tell Me How help files, see page 32.
C H E C K T H E S P E A K E R S A N D S U B W O O F E R - If the CD drive is not listed, perform a full scan with your screen. • Ensure that the volume is turned up by...
Owner's Manual - Page 38
...dell.com | support.dell.com
NOT ENOUGH MEMORY OR RESOURCES. Close all windows and open .
x: \ I S N O T A C C E S S I N G S Y S T E M N O T F O U N D - You have to restart your mouse, press and hold the power button for at least 8 to use first. Then press the power button again to turn... turns off. Contact Dell (see page 113). If so, run the program that you want to a blank disk...
Owner's Manual - Page 45
...power strip, ensure that the power strip is plugged into an
electrical outlet and that the power strip is turned...; Bypass power protection devices, power strips, and power extension cables to verify that the
computer turns on the... on . • Ensure that the microprocessor power cable is securely connected to the system board... persists, contact Dell (see page 113). The computer is securely connected...
Owner's Manual - Page 50
... power light is blank
NOTE: See the monitor documentation for your speaker system includes a subwoofer, ensure that the electrical outlet is defective. Check the connector for bent or broken pins. (It is normal for instructions on the Start Here setup diagram for troubleshooting procedures. www.dell.com | support.dell.com
Video and Monitor Problems
If the screen...
Owner's Manual - Page 61
... Panel. 2 Under Pick a Category, click Performance and Maintenance. 3 Click System. 4 In the System Properties window, click the Hardware tab. NOTICE: The Dell Dimension ResourceCD may need to the Main Menu screen.
Many drivers, such as a printer, mouse, or keyboard. Identifying Drivers
If you experience a problem with any other programs that only its...
Owner's Manual - Page 99
... connector. Ensure that you route the floppy-drive cable through the cable restraint located on your computer, press when you turn them on. 7 After you are prompted to enter
setup mode. Adding Parts 99
power cable floppy-drive cable
cable restraint
system board floppy-drive connector
4 Check all cable connections and fold cables out...
Owner's Manual - Page 100
...for drive operation. www.dell.com | support.dell.com
8 Highlight Drive ... parts are left side of step 3. Gently pull the power cables toward you so that they do not get caught... . 14 Press . 15 Press to electrical outlets, and turn them on the right side of the way. d Ensure that... the computer. 4 Connect your computer and devices to save changes and exit.
Closing the Computer Cover
1 Ensure...
Owner's Manual - Page 107
... data - Press for devices. Information on the screen is selected (highlighted). Appendix 107 Viewing Settings
1 Turn on (or restart) your computer and try again. If you cannot change (because they are set by the computer) appear less bright. Then shut down your computer. 2 When the blue DELL™ logo appears, press immediately. A scrollable...
Owner's Manual - Page 110
... and date information after turning on the computer, replace the battery. NOTICE: To connect a network cable, first plug the cable into the computer.
13 Connect your computer from the wall outlet, and then press the power
button to the manufacturer's instructions.
To replace the battery:
1 Record all the screens in system setup (see...
Owner's Manual - Page 112
... technical support is installed on the computer during the manufacturing process (Microsoft Office, Norton Antivirus, and so on ). In addition, any Dell-branded monitors, keyboards, mice, speakers, microphones for all Dell-installed hardware. Only)
Technician-assisted technical support requires the cooperation and participation of the customer in a Custom Factory Integration (CFI) project...
Owner's Manual - Page 144
...15
operating system reinstalling Windows XP, 66
P
password clearing system setup, 109
power problems, 44 turning off your computer, 27
power light conditions, 44
144 Index E
e-mail problems, 35
error messages diagnostic lights, 54
ESD...M
memory adding, 87 connectors, 81
messages error, 37
Microsoft License Label, 14 modem
problems, 35
monitor blank, 50 hard to read, 50 problems, 50
motherboard.
Owner's Manual - Page 145
..., 42 modem, 35 monitor hard to read, 50 monitor is blank, 50 network, 44 other, 40 power, 44
problems (continued) power light conditions, 44 printer, 46 program crashes, 39 program stops responding, 38 programs and Windows compatibility, 39 restore to previous state, 63 scanner, 47 screen hard to previous state, 63 See problems
turning off your computer...
Setup Guide - Page 5
... Connect to the Internet (Optional 15
Using Your XPS Desktop 18 Front View Features 18 Top View Features 20
Back View Features 24 Back Panel Connectors 26 Software Features 28 Dell Dock 29 Dell DataSafe Online Backup 30
Solving Problems 31 Beep Codes 31 Network Problems 32 Power Problems 33 Memory Problems 34 Lockups and Software...
Setup Guide - Page 23
... connector at the back of headphones. NOTE: For information on power problems, see "Contacting Dell" on page 33.
21 Used to a powered speaker or sound system, use with either turned off when pressed. NOTE: To connect to identify your computer.
4 Accessory tray -
Using Your XPS Desktop
5
Power button and light -
The computer is either the system board...
Setup Guide - Page 35
....
• Ensure that the electrical outlet is working by testing it off or in hibernate mode, turned off - If the power light is not responding - Solving Problems
Power Problems
If the power light is off , or is not receiving power.
• Press the power button. The computer resumes normal operation if it is properly connected and then...
Setup Guide - Page 43
... device needs more power for it to connect the USB device, or if your boot device, ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device.
• Enter system setup and ensure that the boot sequence information is correct (see "Contacting Dell" on the system...
Setup Guide - Page 44
... steps. In the search results, select the option that you can use the Hardware Troubleshooter to resolve the incompatibility. To enter the system setup (BIOS) utility, turn on page 35 and run Dell Diagnostics before you experience a problem with your computer, perform the checks in "Lockups and Software Problems" on (or restart) your...
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