Dell Latitude CPi Support Question
Dell Latitude CPi Support Question
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Question posted by micksea9 on January 16th, 2014
When Switching On Goes Through Bios Ok But Comes Up With Error Loading Op System
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Current Answers
Answer #1: Posted by BusterDoogen on January 16th, 2014 6:38 PM
BusterDoogen
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October 30th, 2011 Points: 28,565,437
Member since:
October 30th, 2011 Points: 28,565,437
You could go into the bios to make sure the 1st boot device is the proper HDD.
Next take the hard drive out of the laptop then put it back in. If it's a bad connection that might fix it. The User Guide should have instructions on how to remove the drive, but the Dell Support site seems to be down at the moment.
This site has instructions though:
http://www.ehow.com/how_6656055_inst...itude-cpi.html
You might want to remove it from the carrier and then put the carrier back on as the carrier connects to the drive connector and adaptes it to the motherboard connector. Removing it and replacing it will "wipe" the connectors, and may fix a bad connection.
If it still says the drive is not found after removing and re-inserting the drive, it's probably dead. If the laptop can't detect it you can't even run diagnostics on it. All you could do at that point it test the drive in another system to make sure it's the drive that is bad, and not the controller/connector on the laptop.
I hope this is helpful to you!
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Related Dell Latitude CPi Manual Pages
Service Manual - Page 3
... Specifications 1-7
Initial User Contact 2-1 Visual Inspection 2-2 Observing the Boot Routine 2-4 Eliminating Resource Conflicts 2-6 Getting Help 2-6
POST Error Codes 3-1 Battery Failure Codes 3-4 System Error Messages 3-5 Running the Dell Diagnostics 3-9
Recommended Tools 4-2 Precautionary Measures 4-2 Screw Identification and Tightening 4-3 ZIF Connectors 4-4 Field-Replaceable...
Service Manual - Page 5
... 4-15. Figure 4-18. Figure 4-22. Figure 4-25. Figure 4-30. Figure 4-32. Table 1-2. Table 3-1. Interrupt Assignments 1-6 Technical Specifications 1-7 POST Error Codes 3-2 Battery Failure Codes 3-4 System Error Messages 3-5 Parts and Assemblies 4-5
vii Figure 4-6. Figure 4-19. Figure 4-23. Figure 4-24. Figure 4-29.
Table 3-3. Table 4-1. Figure 4-3. Figure 4-7. Figure...
Service Manual - Page 8
An infrared port compatible with full mouse functionality.
A BIOS that resides in Windows 98) and suspend-to-disk mode... modular bay
display latch
indicator panel
cooling-fan air intake AC adapter connector audio jacks (3) speakers (2)
1-2 Dell Latitude CP and CPi Service Manual A PC Card slot with two connectors that slows the microprocessor or starts a small fan when necessary....
Service Manual - Page 11
... a boot operation. If no effect on the power state. These indicators also blink to "POST Error Codes" in Chapter 3 for Windows 98) or suspend-to power down. The amber battery indicator ...the display is open or an external monitor is attached, pressing the power button on the Latitude CP or CPi computer, C/Dock Expansion Station, or the C/Port APR initiates a change from -disk operation....
Service Manual - Page 14
... video.
2 The Latitude CP and CPi do not support memory modules from previous models of Dell portable computers, such as the Latitude XP, XPi, XPi CD, and LM.
1-8 Dell Latitude CP and CPi Service Manual unidirectional, ...MB memory module Maximum RAM 128 MB Memory access time:
tRAC 60 ns tCAC 15 ns BIOS address F000:0000-F000:FFFF
Serial (DTE one 9-pin connector; 16550-compatible, 16-byte...
Service Manual - Page 22
...indicator is connected to -disk mode.
2-2 Dell Latitude CP and CPi Service Manual All indicators remain off or in suspend-to the computer. An error occurred during system POST. Shut down the operating ... low-battery warning occurred. Battery indicator is amber and blinking rapidly when the power switch is pressed or the AC adapter is alternating between green and amber.
For information ...
Service Manual - Page 36
...procedure. If no errors are found in the C/Port APR or the C/Dock Expansion Station Network Interface - Tests a particular area or subsystem
3-10 Dell Latitude CP and CPi Service Manual Starting...on the computer as part of the automatic thermal management system. If a main memory error is loading. Runs all test groups to quickly locate the failure or to indicate where further testing...
Service Manual - Page 47
...,RT,LCD,TFT,13.3"
Right bracket, 12.1-inch
BRKT,RT,LCD,TFT/STN
4-14
display
Reed switch magnet, 12.1-inch display
SWT,SUS,MGNT,DSPL, TFT/STN
Plastic inverter-board screw SPCR,SCR,INVRTR...144,EDO,NBK
Service kit, memory door SVC,SUBASSY,DOOR,
4-7
assembly
MEM/BIOS,CP
Memory/BIOS door subassembly
SUBASSY,DOOR, MEM/BIOS,NB,CP
Touch-pad bracket Air flow duct
BRCKT,TPAD,CP
4-13
GDE,INTK...
User Guide - Page 42
... in detail the options found in the lower-right corner of the basic input/output system (BIOS). In either operating system, press to the options contain settings or values. Options
The box... for your computer.
If you wait too long and your operating system begins to load into memory, let the system complete the load operation; When prompted, reboot the computer and press < F1> (or from an...
User Guide - Page 44
... Mode is set different time-outs for technical assistance. The term boot refers to load.
Boot First Device
Boot First Device determines which in your computer uses to find the software needed to use the Flash BIOS Update program to set to ECP and Infrared Mode is based on how the Parallel...
User Guide - Page 89
...Latitude™ CPi A-Series System User's Guide
About the I/O Connectors | Parallel Connector | Serial Connector | USB Connector | Video Connector | PS/2 Connector | Infrared Port | Connecting External Devices
About the I/O Connectors
You can also connect the diskette drive to load... kits. The computer's basic input/output system (BIOS) detects the presence of your computer recognize the ...
User Guide - Page 112
...an option from a menu. Information on the main screen of the problem quickly. If no errors are found in the diskette drive and boot the computer. Write down the memory address and ...see Figure 2). Place the Dell Diagnostics Diskette in RAM, the diagnostics loads and the Diagnostics Menu appears (see the menus on obtaining technical assistance. For a complete check...
User Guide - Page 121
...ramtest command line.
The switches can be resolved only with...errors, and output the results to run the stand-alone RAM Test program (ramtest.exe) from the MS-DOS prompt. The RAM Test program has switches that section for some reason, the diagnostics cannot load...the errors that use the parallel port... docked. Error Messages
When... in the diagnostics, error messages may result.
...
User Guide - Page 122
... the default value. A value of 0 causes the test to accept an unlimited number of errors occur. Starts the test at this hexadecimal address. Valid hexadecimal values are 1 through 9999. ... -np -m20 -oframtst.rpt
To view the Help screen that lists all of the ramtest command-line switches, type the following symptoms, run until you output to a file, append the filename after the f parameter...
User Guide - Page 147
... System Set test group in the Dell Diagnostics. (See Running the Dell Diagnostics for instructions.) If the program does not load, call Dell for technical
assistance. (For instructions, see Getting Help.)
1-1-4
ROM BIOS checksum failure.
Run the System Set test group in the Dell Diagnostics. (See Running the Dell Diagnostics for instructions...
User Guide - Page 163
...lists the page number, system name, and version number of the basic input/output system (BIOS). If you wait too long and your computer.
Help
The box on the screens is organized...optional settings for the option with a currently highlighted field. Fields next to load into memory, let the system complete the load operation;
If you are determined or calculated by the computer) appear less ...
User Guide - Page 165
...-Out, Smart CPU Mode, and Brightness. NOTE: Dell may periodically offer revisions of the BIOS that it "bootstraps" itself into an operational state by pressing . Boot First Device
Boot ..., the battery gauge illustration says Battery Status: Not Installed. The term boot refers to load. There are set. A service technician may upgrade the configuration. Disables the audio controller and...
User Guide - Page 184
...
When you can see Figure 2). NOTE: Before you read the rest of your system, select the Run Quick Tests option. If no errors are found in RAM, the diagnostics loads and the Diagnostics Menu appears (see Getting Help for instructions on your system, select the Run All Tests option. Diagnostics Menu
For...
User Guide - Page 193
... and read and write access capability of 20 errors, and output the results to set . These particular error messages are not covered in the Dell Latitude C/Port APR or C/Dock Expansion Station. Record the messages on obtaining technical assistance. The switches can be separated by a space. Error Messages
When you to a file named ramtst.rpt...
User Guide - Page 194
... default value. Why Run a RAM Test? Stops the test if this number of errors.
Pause (p) is the default value. If the computer displays one or more of the...default value is The Quick Test performs an address check to the highest memory address.
RAM Test Switches
Switch -r number
-m number
-s hexadecimal memory address -e hexadecimal memory address -o [f filename,p]
-[q,c] ...
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