DIRECTV D11 Support Question
DIRECTV D11 Support Question
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Question posted by rosatric on August 8th, 2014
Directv Box Won't Turn On
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Current Answers
Answer #1: Posted by freginold on August 19th, 2014 4:49 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, first check the power to the box, make sure the plug is attached securely and the outlet has power. Then check the vent on the box to be sure it is not blocked -- if it is, the insides may have overheated. Check and clean the vent and fan, then try to turn it on again. (If the box feels hot, wait for it to cool down a bit then try.) If you can’t get inside the box to clean the fan, you could spray it with some compressed air.
If the box still won't turn on, you will probably need to replace it.
If the box still won't turn on, you will probably need to replace it.
Related DIRECTV D11 Manual Pages
System Manual - Page 5
... was designed to over 285 channels of TV programming, satellite music and a great selection of the biggest box office movies from DIRECTV CINEMA™. Welcome!
Getting Connected
If a professional installed your DIRECTV® Receiver, you 're plugged in your
programming package. • DIRECTV hardware, programming, and HD Access fee available separately. Welcome to start...
System Manual - Page 11
...Receiver near water (for required grounding of the metal structure of the dish antenna. Refer also to the 810-2 which must therefore be connected to the grounding system of the building as detailed in your set-top box... to article 820, requires that the satellite dish coaxial cable shield be installed next to disassemble the DIRECTV® Receiver yourself; WARNING: To reduce the risk...
System Manual - Page 14
.... If the mode switch is in the left-most position to operate your TV and DIRECTV® Receiver on or off or on -screen message will pop up to alert you want to control..., an on .
Turning Your Equipment On and Off
Note: Each time you need to be in a position that has not been programmed, or if you press a button that is your DIRECTV® Receiver. Your Remote Control
This...
System Manual - Page 20
... your remote. Ordering PPV events works the same way as your receiver is connected to order. Pay Per View Events
Special events like UFC, Boxing, WWE and more are available 24 hours a day. Find them in the program guide starting at directv. Otherwise, order at channel 125. Select the program, then select "Cancel...
System Manual - Page 26
... so check out both to determine your preference. (Select OFF to turn the display of your remote and select "Change favorites list". The display format is active, select the "Add..." Closed Captioning High-Definition Receivers
Select the "CC" option, then select either "DIRECTV Subtitles" or "Closed Captioning" for the option you want to...
System Manual - Page 33
... even the number of hours of TV watching allowed, you're always able to keep limitations where you have Parental Controls set and temporarily unlocked, turning the receiver off will appear whenever anyone tries to tune to a channel or program that has been restricted, or attempts to unlocking and adjusting limitations in...
System Manual - Page 41
CHAPTER 3 - EXTRAS
CALLER ID 42 DIRECTV® WHOLE-HOME DVR SERVICE (HD Receivers) ....43 GAMESEARCH 48 GSN GAME LOUNGE 48 QUICKTUNE 49 SCOREGUIDE 49 TV APPS 50
41
System Manual - Page 42
... you to display Caller ID, press MENU, select "Caller ID" then select "Turn On Notices."
To display your receiver must subscribe to display onscreen call log at any time.
You can review your ...is on your receiver to caller ID service through your phone company and your Call Log, select "TVmail & Caller ID," select "Edit Settings", then select "Caller ID."
42 DIRECTV® NON-DVR...
System Manual - Page 52
... the card number is gathering information from the satellite for you will need to do is the far-left to follow the guided setup screens before starting DIRECTV service.
1. The first screen will turn on. (Make sure your TV is also turned on hand your receiver ID and access card numbers. Using the arrow keys...
System Manual - Page 54
...on the connectors your digital satellite receiver; Never connect an IN to an IN or an OUT to an OUT. Not all connectors are listed in order, with your receiver and TV support; Please ... connect your equipment. Connections
Connections for Auxiliary Equipment
If you upgrade your TV, get a new DIRECTV Receiver, or add new equipment such as a TV or VCR) to the AC power supply until ...
System Manual - Page 60
... HD channels and their duplicate SD channels or to the category filter first. Scrolling Effects: Turn scrolling effects on -screen text language. This affects the appearance of the GUIDE button to ...Guide shows: Select whether you want the guide to a new channel.
60 DIRECTV® NON-DVR USER GUIDE For SD Receivers select "Display" and then press the GREEN and RED buttons on your ...
System Manual - Page 73
...your digital satellite receiver. For Standard-Definition receivers, press GREEN on your TV and the DIRECTV® Receiver. 2. First make sure that there is inserted in place correctly. If you are experiencing any of these steps to initiate diagnostic procedures on your DIRECTV Receiver. See Chapter 4, "Connections for TV and Auxiliary Equipment" for more information.
2. Turn on your...
System Manual - Page 74
... "Acquiring Data From Satellite" message is changing channels to tune the show as requested. - Press any key on the front of the DIRECTV® Receiver and wait for program guide information to see if there are other scheduled autotunes. Check your To Do List to turn off the TV's timer.
74 DIRECTV® NON-DVR...
System Manual - Page 76
... strip, make sure nothing is dead. Possible Causes: - If receiver does not respond to left, then press PWR button on with either the remote or from the front panel. Remote batteries are dead. -
Frequently Asked Questions
DIRECTV® Receiver will not turn on
Your receiver won't turn on remote. • If still not responding, check batteries...
System Manual - Page 81
... such as a DVD player, game box, or antenna. - Verify audio cables are using a wireless phone jack, which usually will
be connected for sound. - If your receiver is on TV by changing the input ...(Red/White) must also be either behind the access door on your DIRECTV® Receiver is not activated. - Verify "MUTE" button is turned off. Select the "Reset" item from the left menu and follow...
System Manual - Page 88
... Information
This device complies with both Part 15 and Part 68 of the FCC rules. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV
• Trade Name: DIRECTV • Type of Equipment: DIRECTV Satellite Receiver • Model Numbers: D or H Federal Communications Commission (FCC): This equipment complies with Part 15 of the FCC Rules. This equipment has...
System Manual - Page 91
...surge arrester in the AC outlet to which this equipment is experienced with this DIRECTV Satellite Receiver does not disable your alarm company, telephone company or a qualified installer. We ...recommend the installation of this unit, for repair or warranty information, please contact DIRECTV Customer Care at the address and phone number listed below. Chapter Chapter Chapter Chapter Chapter...
System Manual - Page 105
... and services. 5. local weather and more. Turns your receiver inside a cabinet or any opaque object between the remote and this sensor is not used. REMOTE SENSOR - ARROWS - See Appendix 3 for details.
8. Each time you have any nonmetal enclosure and it has received the command.
2. Displays the DIRECTV Active Channel - The infrared sensor picks up...
System Manual - Page 120
... 1080i/Letter box 9th press: 1080i/Crop 10th press: 1080p/Stretch
11th press: 1080p/Letter box 12th press: 1080p/Crop 13th press: Repeat Cycle
*Note: In Native mode, the receiver automatically adjusts ... press.
120 DIRECTV® NON-DVR USER GUIDE they are not appearing, it . If Native is set;
If pressing this , you to which the receiver is turned on your DIRECTV HD DVR.
...
System Manual - Page 132
... stretch, pillar box, letter box) and resolutions....menu of equipment whose signal
is displayed on -screen.
POWER Turns on and off at increasing speed.
ENTER Activates channel number... directly;
other stand alone equipment.
* These descriptions apply to function with your DIRECTV® Receiver and TV on /off .
EXIT Exits any
highlighted item. YELLOW Displays various
...
DIRECTV Knowledge Base Results
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DIRECTV On-Screen Error Messages: Please Call Customer Service X733
...turning it off and unplugging it 's not already connected. Phone Connection - Reconnect the line, making sure each end securely snaps in your home. If you're using accessories that service. Receiver...Per View Phone Connections - Upgrade Equipment Receivers Sat-Go Remote Controls Satellite Dish Non-DIRECTV Devices Mobile Receiver Accessories On-Screen Error Messages: Please Call... -
DIRECTV On-Screen Message: "Searching for Satellite Signal"
... interfered with the SAT-IN connection, and make sure that says, "Searching for Satellite Signal" when I see a message on my TV screen that there's nothing blocking the line of sight from your dish to your receiver by ." Please stand by turning it off and unplugging it. Possible Causes A signal isn't getting a signal but... -
DIRECTV How to troubleshoot a black or snowy screen
...check your dish. Reset the receiver by ." I have this option). When you change channels, you may see our troubleshooting steps for "Searching for satellite signal. Turn TV off and unplugging the..." or "installation"). Press the "TV/DSS" button on those channels. Reset the receiver by turning off and on . Your screen is not processing video correctly. Your TV is scheduled...
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