DIRECTV D11 Support Question
DIRECTV D11 Support Question
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Question posted by zaionativ on July 1st, 2014
Directv Box Won't Turn On D11
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Current Answers
Answer #1: Posted by freginold on July 28th, 2014 11:50 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,895
Member since:
December 20th, 2011 Points: 23,253,895
Hi, first check the power to the box, make sure the plug is attached securely and the outlet has power. Then check the vent on the box to be sure it is not blocked -- if it is, the insides may have overheated. Check and clean the vent and fan, then try to turn it on again. (If the box feels hot, wait for it to cool down a bit then try.) If you can’t get inside the box to clean the fan, you could spray it with some compressed air.
If the box still won't turn on, it will probably need to be replaced.
If the box still won't turn on, it will probably need to be replaced.
Related DIRECTV D11 Manual Pages
System Manual - Page 5
... guide applies to the DIRECTV® HD Receiver and the DIRECTV® Receiver. I M P O R T A N T: • You must subscribe to HD Access in order to be able to view the HD channels included in , it's time to over 285 channels of TV programming, satellite music and a great selection of the biggest box office movies from DIRECTV CINEMA™. We...
System Manual - Page 11
... any cables. • The only way to disconnect the DIRECTV® Receiver from power surges by reference to article 820, requires that the satellite dish coaxial cable shield be used . There is to coil...; Receiver, TV and other risks, and incorrect reassembly can be left uncovered to allow it to reach room temperature before you move it with care. • Have your set-top box, first...
System Manual - Page 43
... viewing per DVR at a time. Now even rooms with DECA) for each TV, a SWiM network, HD Access, DVR service and DIRECTV® Whole-Home DVR service. Network Your Receivers:
When your receivers should never have an Ethernet cable connected, unless it is a limit of how recorded content is typically completed by your installation...
System Manual - Page 44
...; NON-DVR USER GUIDE You must be prompted to give each receiver a name.
The name must be at the receiver to this as "Location." DIRECTV® Whole-Home DVR Service (High-Definition Receivers)
2. Activate DIRECTV® Whole-Home DVR Service:
Once DIRECTV® Whole-Home DVR service is activated on your installation appointment.
3. After you've...
System Manual - Page 45
...-Home" and then "Status." Set Playlist Sharing Options (HD DVR only):
During initial setup, if the receiver is set to allow deletion "From this room only", a person trying to share its Playlist with other ...options at any time. Chapter Chapter Chapter Chapter Chapter Chapter
1
2
3
DIRECTV® Whole-Home DVR Service (High-Definition Receivers)
4. If you have an HD DVR in your Den, an HD...
System Manual - Page 46
... playlist of all your shows on ; A message displays on screen asking you to record a highlighted program in a room with an HD Non-DVR receiver, once you authorize DIRECTV® Whole-Home DVR service you did before.
Whole-Home DVR service keeps things simple by giving you would like to cancel your recording...
System Manual - Page 47
... playback a recording, a message will display explaining that the program is not a DVR! Chapter Chapter Chapter Chapter Chapter Chapter
1
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DIRECTV® Whole-Home DVR Service (High-Definition Receivers)
Recordings can access a recorded program at each receiver. The shared Playlist is accessible by all the HD DVRs in another room, you left off. You can...
System Manual - Page 52
... is on . (Make sure your TV is the far-left to DIRECTV, which is also turned on the front of the remote control is set to do is gathering information from the satellite for you prefer
and press SELECT. 4. The DIRECTV® Receiver will turn on the access card itself. Use the Product Information page to...
System Manual - Page 54
... TV, get a new DIRECTV Receiver, or add new equipment such as a TV or VCR) to the AC power supply until you have various options for additional information. they are listed in order, with certain consumer electronics equipment attached to the receiver. All A/V jacks and inputs are available on your digital satellite receiver; To obtain the...
System Manual - Page 73
... "Run System Test". Follow these potential trouble areas: cabling, pointing the satellite dish, phone
connection and access card. 7. Turn on your remote, then select "Run Test". 6. Select "Parental, Fav... with your receiver, run the diagnostics system test on your TV and the DIRECTV® Receiver. 2. If you continue to put the remote control in satellite receiver-controlling mode...
System Manual - Page 74
After five minutes, the screen saver will display. Possible Causes: - DIRECTV® Receiver turns on the front of the DIRECTV® Receiver and wait for program guide information to be acquired. Solution: - Check your To Do List to see the progress bar again. - Check your satellite dish isn't adjusted properly. A scheduled autotune may be normal. Press MENU...
System Manual - Page 76
...strips have a reset button).
76 DIRECTV® NON-DVR USER GUIDE
If receiver does not respond to pressing the ...buttons on with either the remote or from the front panel. Possible Causes: - Remote batteries are dead. - Frequently Asked Questions
DIRECTV® Receiver will not turn on
Your receiver won't turn on the front panel of the receiver...
System Manual - Page 81
..., make sure stereo is on and set to another source, such as a DVD player, game box, or antenna. - See "Caller ID" in your TV via S-Video, Component (Green
Blue/... , if applicable. -
You don't subscribe to your DIRECTV® Receiver is not activated. - The Caller ID feature in Chapter 3. - Verify "MUTE" button is turned off. Help & Troubleshooting 81
4
5
6
Raise or...
System Manual - Page 84
... AUTHORIZED FOR USE OUTSIDE THE UNITED STATES AND ANY SUCH USE VOIDS THIS WARRANTY. This exchange is considered proof of DIRECTV, the DIRECTV® Receiver will be repaired or replaced with the product.
84 DIRECTV® NON-DVR USER GUIDE When the warranty on the original product expires, the warranty on the replacement product...
System Manual - Page 88
...DIRECTV
• Trade Name: DIRECTV • Type of Equipment: DIRECTV Satellite Receiver • Model Numbers: D or H Federal Communications Commission (FCC): This equipment complies with Part 15 of the FCC Rules. Responsible Party: DIRECTV... reasonable protection against harmful interference in a residential installation.
88 DIRECTV® NON-DVR USER GUIDE These limits are designed to ...
System Manual - Page 91
... the problem is connected. Warranty & Other Information 91
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5
6 Chapter Chapter Chapter Chapter Chapter Chapter
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FCC Customer Information
If trouble is experienced with this DIRECTV Satellite Receiver does not disable your alarm company, telephone company or a qualified installer. Chapter 6 - Telephone companies report that you have questions about what will disable...
System Manual - Page 93
... until terminated. Upon termination you must return the Receiver to you and DIRECTV and its suppliers reserve all rights not expressly granted to DIRECTV or your supplier.
Chapter 6 - You may...BY LAW) SUPPLIED "AS IS." Warranty & Other Information 93
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6 IN NO EVENT WILL DIRECTV OR ITS LICENSORS BE LIABLE TO YOU WITH RESPECT TO THE SOFTWARE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL,...
System Manual - Page 105
... and it will not get through all of the HD Receiver. Displays the DIRECTV Active Channel - MENU - SELECT - Selects the item highlighted. 7.
It does not change the screen format (crop, stretch, letterbox, pillar box). See Appendix 3 for details.
8. DOOR PANEL - Your receiver still tunes and receives messages when powered off . GUIDE - INFO - You cannot have...
System Manual - Page 132
...
times to previous channel
viewed.
FORMAT Cycles through
screen formats (crop, stretch, pillar box, letter box) and resolutions.
look for hint on-screen. GREEN In Guide, jumps 12
hours ...off at increasing speed. DIRECTV & TV POWER ON
Turns your TV.
MUTE Toggles sound volume
on/off whichever
equipment the MODE switch is displayed on your DIRECTV® Receiver and TV on other...
Installation Guide - Page 6
... the intellectual property rights of others should be used.
1.4 Feedback
Email feedback to set-top box (STB) models D10, D11, D12, R15, R16, H10, H20, HR20, H21, HR21 and HR21P. This specification is relevant to custominstallsupport@directv.com
DIRECTV, Inc. Anyone planning to change without limitation any and all risks associated with the use...
DIRECTV Knowledge Base Results
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DIRECTV Increase Recording Capacity on Your DVR or HD DVR
... cable. Plug in 2010 DoublePlay DIRECTV presents TV Apps DVR Technical Support DVR Scheduler You can record up to connect the external hard drive: Turn off your receiver by unplugging the power cord. (Do not rely on the eSATA hard drive and give it to the above equipment and assumes the costs... -
DIRECTV Why is my screen black, snowy or blue?
...troubleshoot a blue or green screen I do? What can occur if the receiver is not turned on or off your VCR is turned on or the television input setting is my screen black, snowy or ... Video: Your HD Experience If you are secure, and that your receiver, unplug it and plug it configured within your receiver, make sure your cable connections are utilizing the Audio/Video connections or... -
DIRECTV On-Screen Error Messages: Please Call Customer Service X711
... is part of the data it needs to , resetting your programming package online or call 1-800-531-5000. Finally, try refreshing your receiver back in and turn it from the outlet or power strip. Possible causes Your receiver has not been activated for Satellite Signal" service. If the channel you subscribe to decode our...
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