DIRECTV D11 Support Question
DIRECTV D11 Support Question
Find answers below for this question about DIRECTV D11.Need a DIRECTV D11 manual? We have 2 online manuals for this item!
Question posted by lwilson27 on October 11th, 2013
D11 Box Won't Turn On No Power Light
my direct tv d11 box won't turn on and the power light won't light up and i have tried a diferent cord
Current Answers
Answer #1: Posted by freginold on October 14th, 2013 2:32 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, if you're sure that the outlet is working and voltage is getting to the receiver, it sounds like it's probably time to replace the receiver. If it won't turn on, there's not a whole lot of troubleshooting you can try without opening the box up.
Related DIRECTV D11 Manual Pages
System Manual - Page 5
... pushing the POWER button to searching for and finding your receiver was designed to accommodate several models, your DIRECTV® Receiver, you are ready to start enjoying access to start watching TV. I ...TV programming, satellite music and a great selection of the biggest box office movies from what is shown here.
Welcome to the DIRECTV® HD Receiver and the DIRECTV® Receiver...
System Manual - Page 11
... any power cords into any kind into the wall outlet. Also, place Audio/Video (A/V) cables to move your set-top box, first disconnect it, then wait at 240VAC, a suitable attachment plug should not be located behind the small door on a flat, hard surface - always take it . • Always unplug the DIRECTV® Receiver, TV and...
System Manual - Page 14
...If the light flashes several times for just one press, it off or on or off (for any other reason, press MENU, select "Parental, Fav's & Setup," then "System Setup," then "Remote Control" (SD Receivers: "... and then use the POWER button to be in a position that has not been programmed, or if you press a button that is your TV and DIRECTV® Receiver on . Turning Your Equipment On and Off...
System Manual - Page 54
... your digital satellite receiver; WARNING: Do not connect your receiver (or any other cables.
54 DIRECTV® NON-DVR USER GUIDE
Always match the color of the plug to the AC power supply until you have various options for connecting your setup. To obtain the best picture quality, make sure the receiver is connected directly to...
System Manual - Page 72
... message at times when the receiver would likely be turned off. System Software Updates
DIRECTV periodically sends system software updates to your receiver to follow. Most on when an update is not in reception for a few minutes.
If your receiver is on -screen messages supply a code in to AC power to help troubleshoot your call...
System Manual - Page 73
...is inserted in the phone line or
satellite signal can give temporary false readings. jacks, cables, etc. --
Turn on your digital satellite receiver. Slide the mode switch to the...steps to initiate diagnostic procedures on your TV and the DIRECTV® Receiver. 2. If your system does not pass the System Test, check any trouble with your receiver, run a system test several times ...
System Manual - Page 75
...TV, wait a few minutes, then turn off all equipment connected to view. Solution: - Press TV INPUT on your receiver are not powered on the TV remote control to work; Help & Troubleshooting 75
4
5
6 Your TV...DIRECTV® Receiver and TV are trying to your connections and cables. If snowy screen, make sure your TV. Possible Causes: - TV INPUT must be on your TV is displayed ...
System Manual - Page 76
... to a power source, or power cord is not working .
• If the power strip is not plugged in to receiver. - Wall outlet is all power strips have a reset button).
76 DIRECTV® NON-DVR USER GUIDE If remote is not turning on with either the remote or from the front panel. Solution: - Possible Causes: - green light should blink...
System Manual - Page 77
... frequent or severe, especially if other household appliances or electronics are active, turn receiver back on top of ventilation and that your receiver has plenty of the receiver. - If parental limits are affected. - You may have blown a circuit breaker or be experiencing a power outage. - Electronic protection circuit may have been activated due to reset, then...
System Manual - Page 88
...90245 1-800-DIRECTV
• Trade Name: DIRECTV • Type of Equipment: DIRECTV Satellite Receiver • Model Numbers: D or H Federal Communications Commission (FCC): This equipment complies...device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Operation is subject to provide reasonable...
System Manual - Page 91
... to the telephone line, ensure the installation of an AC surge arrester in the AC outlet to which this DIRECTV Satellite Receiver does not disable your alarm company, telephone company or a qualified installer. We recommend the installation of this equipment is... Chapter Chapter Chapter Chapter
1
2
3
FCC Customer Information
If trouble is causing harm to AC power sources. Chapter 6 -
System Manual - Page 105
... power light flashes when you have these additional button on the remote control cycles through . You cannot have these indicators.
9. Brings up commands from the remote control. SELECT - It does not change the screen format (crop, stretch, letterbox, pillar box). Older models may not support 1080p). Displays the DIRECTV Active Channel - Your receiver still...
System Manual - Page 109
...The power light flashes when you know it has received the command.
2. ARROWS - ACTIVE - GUIDE - Displays channel banner or info for a highlighted program or channel cell. 9. Turns your DIRECTV® Receiver on -screen program guide. 4. SELECT - Selects the item highlighted. 7. local weather, horoscopes, lottery and more. 8. INFO - The access card slot, RESET button, receiver ID...
System Manual - Page 111
... and
Caller ID (if your
DIRECTV Receiver from the DIRECTV Receiver's OUT TO TV. 5. Connect the second RCA-type composite VIDEO jack
to safeguard your phone service package includes it along with the audio jacks (S-Video only carries picture information, not sound) to connect to the satellite dish antenna. 2. POWER - We recommend you use . 9. OUT...
System Manual - Page 120
... 1080i/Letter box 9th press: 1080i/Crop 10th press: 1080p/Stretch
11th press: 1080p/Letter box 12th press: 1080p/Crop 13th press: Repeat Cycle
*Note: In Native mode, the receiver automatically adjusts ... TV doesn't support.
To correct this key, you can happen if your settings include a resolution that solves the problem. If video and audio are tuned.
If Native is turned on Receiver ...
System Manual - Page 132
... DASH
Tune to previous channel
viewed. DIRECTV & TV POWER ON
Turns your TV.
ADVANCE* Jumps ahead 30
seconds.
ARROWS Moves the...; Receiver and TV on -screen.
press and
hold for example a DVD Player. PREV Tunes to a channel directly; MODE... functions vary -
POWER Turns on -screen hints. FORMAT Cycles through
screen formats (crop, stretch, pillar box, letter box) and resolutions....
Installation Guide - Page 7
...Guided Setup and display Startup: Full Screen (Live TV) on the screen instead of 42
March 5, 2008 DTV-MD-0058
Table 2-2: Supported Shortcut Keys
STB Model D10 D11 D12 H10 R15 R16 H20 H21 HR20 HR21 HR21P...
Page 7 of video. input phone settings for the Installer
2 Set-Top Box Front Panel Shortcut Keys
The following shortcut key combinations are on the default channel. DIRECTV Set-Top...
Installation Guide - Page 8
...
0x2303
0x067B
0x2303
0x067B
0x2303
The USB port on most STBs support hot-plug. DIRECTV Set-Top Box Information for the Installer
3 Data Port Connectors
Table 3-1 shows what type of 42
March 5, 2008...Data Port Connector
STB Model Type of Data Port Connector Data Rate (baud)
D10
RJ22
9600
D11
USB
9600
D12
USB
9600
H10
RJ22
9600
R15
USB
9600
R16
USB
9600
H20
USB
9600...
Installation Guide - Page 16
...
None
ACK_FCNOK : Always Success
0x0000
: Always Success
The STB executes this command by pressing the front panel power button.
This command has the same effect as turning the box "on" by placing the STB in the "low power" mode where the audio and video processing is disabled. This command has the same effect as...
Installation Guide - Page 42
.... Direct broadcast satellite. ... access control of 42
March 5, 2008 DTV-MD-0058 A satellite operating in the Integrated Receiver Decoder to the IRD. National Television Systems Committee. Sony/Phillips ... Guide. Digital Video Recorder. Integrated Receiver Decoder. Also referred to as an optical Dolby Digital connector. Receiver Identification.
On-Screen Display. Necessary to...
DIRECTV Knowledge Base Results
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DIRECTV Remote Control Programming Steps
...the left (DIRECTV). Once the TV is turned on. If remote control fails to program using the next code for TV codes on and control the ...light on remote should flash twice. Remote Control Programming Here's how to program your TV may not be compatible with changing channels I get one? Receiver Reset Instructions Customize Your Guide 1080p on remote. If the TV does not power... -
DIRECTV How to troubleshoot a black or snowy screen
... receivers) in clear weather on . Turn TV off and on transponders 1 and 2, see zero strength on those channels. Reset the receiver by unplugging the power cord for satellite signal. If your dish. When you change channels, you may see our troubleshooting steps for "Searching for 15 seconds. Make sure light on top. Reset the receiver by ." Please stand by turning... -
DIRECTV How to troubleshoot a blue or green screen
..., the red or green light will stay lit. Press the "TV/DSS," "SAT," "DSS," "DIRECTV" or "INPUT" button on . The cable between 3, 4, Video 1 and 2. Turn your TV off , then on its front panel, you can use to the receiver. Unplug the power cord for Satellite Signal" Make sure all cables are properly connected. Receiver Reset Instructions Troubleshooting On directv...
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