DIRECTV D12 Support Question
DIRECTV D12 Support Question
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Question posted by dhgrjre on May 11th, 2014
Direct Tv Remote Control Will Not Turn Receiver Box On Or Off
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Current Answers
Answer #1: Posted by freginold on June 11th, 2014 4:16 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, your remote may just need to be reprogrammed. You can find detailed instructions for reprogramming your DirecTV remote control at the link below:
- How to program a DirecTV remote control
- How to program a DirecTV remote control
Related DIRECTV D12 Manual Pages
System Manual - Page 6
... DIRECTV Family 5 Product Information 9 Safety & Care 10
CHAPTER 1: YOUR REMOTE CONTROL
Your Remote Control 14 Turning Your Equipment On and Off 14 Navigation and Destination Buttons 15 Shortcut Buttons... Options 23
Channel Banner 24
TV Options 24 TVmail 24 Info 25 Last 5 25 Favorite Channels List 26 Close Captioning 26 Audio/Video Options 27 Parental Controls 27
Menu 28
Search for ...
System Manual - Page 11
...Receiver while it . • Always unplug the DIRECTV® Receiver, TV and other than down the middle once connected. always take it on the receiver...satellite dish coaxial cable shield be connected to the grounding system of the building as close to call your DIRECTV® Receiver... line cord. • CAUTION: Replace remote control batteries with liquids, such as practical.
11...
System Manual - Page 14
..., Fav's & Setup," then "System Setup," then "Remote Control" (SD Receivers: "Remote") and follow the step by that particular piece of the remote flashes.
Mode Switch
14 DIRECTV® NON-DVR USER GUIDE
These two buttons turn a single component on or off or on -screen message will pop up to turn your TV. Simply slide the mode switch to...
System Manual - Page 15
... menu screen you go to access all of the DIRECTV user screens using only the direction ARROW buttons and the SELECT button as appropriate. Press EXIT to the To Do List... to go to live TV. Use the ARROW buttons and SELECT button to navigate though the guide or any menu screen and return to the DIRECTV Interactive Services home page. Your Remote Control
Navigation and Destination Buttons
The...
System Manual - Page 29
... from your telephone provider).
Parental, Fav's & Setup
Set parental control limits, choose favorite channels for a customized program guide, and choose settings for your TV, remote, and your DIRECTV Receiver.
Menu
DIRECTV® HD Receiver Menu
DIRECTV® Receiver Menu
4
5
6
Chapter 2 -
Help
High-Definition Receivers
A list of phone calls into your home (assuming you have...
System Manual - Page 49
...remote control.
Note: This feature is also provided along with spots for an on-screen popup that lets you want to watch and then press SELECT. QuickTune
High-Definition Receivers...ScoreGuide™
Interactive content, like scores, statistics and other information, is not available on your remote control. Quicktune, ScoreGuide™
Chapter 3 - Extras 49
6
5
4
3
2
1
Chapter Chapter...
System Manual - Page 50
...;, 5-Day Weather Forecast and Webcams, you 're watching, all at the press of a button. To enjoy TV Apps, your HD Receiver for instructions. Whenever you want to use. Note: This feature is not available on your remote control to the online DIRECTV App Store on model H20.
50 DIRECTV® NON-DVR USER GUIDE...
System Manual - Page 52
...the remote control is set to the language you prefer
and press SELECT. 4. The DIRECTV® Receiver will turn on. (Make sure your TV ...remote control, move to DIRECTV, which is the far-left to do is gathering information from the satellite for the onscreen program guide. Follow the onscreen instructions. Use the Product Information page to : 1. Using the arrow keys on hand your receiver...
System Manual - Page 59
... review or change your basic system information such as , current receiver settings. System Setup
Chapter 4 -
Settings 59
6
5
4
3
2
1
Chapter Chapter Chapter Chapter Chapter Chapter Go to System Setup to review your system settings which include: audio options, video format, TV resolution, network setup, remote control setup and more. Select "Run System Test" to initiate a test...
System Manual - Page 65
... switch on model H20. It is in the left-most position, it controls your receiver to the Internet. To clear current AV1, AV2 and TV settings use the "Reset Remote" option. From System Setup, select "Remote Control" (SD : "Remote") and then "Program Remote."
Network Setup High-Definition Receivers
Select "Network Setup" to configure and test the connection of the...
System Manual - Page 66
... the letter(s) "R" or "RB" at the end of your receiver is initially set up to RF, select "Remote Control" and then "IR/RF Setup". Satellite
This option is typically only used by installers when your remote method of the receiver, RF transmission lets your put your receiver inside a cabinet or behind solid doors and still be able...
System Manual - Page 73
...," then "Info & Test." 5.
All connections -- Turn on your remote, then select "Run Test". 6. If you to run a basic diagnostics check on your TV and the DIRECTV® Receiver. 2. You should run the system test. If you to get your access card and receiver ID numbers or to put the remote control in satellite receiver-controlling mode, then press MENU. 3. It...
System Manual - Page 74
... remote to a different channel without a remote control command. Solution: - Possible Causes: - Check your TV owner's manual to be about to begin, so the receiver is on the front of the DIRECTV® Receiver and wait for program guide information to turn off the TV's timer.
74 DIRECTV® NON-DVR USER GUIDE This may have been activated. If satellite...
System Manual - Page 75
... that DIRECTV® Receiver and TV are not powered on your TV. Press TV INPUT on the TV remote control to work; Solution: - Your TV may be programmed to change the video source. - Press the INPUT button on your TV, wait a few minutes, then turn off all equipment connected to your DIRECTV remote to view. Press the TV/VCR button on the...
System Manual - Page 79
... on directv.com to be logged into your receiver's preferences: Press the MENU key on the System Setup screen to directv.com, click on the remote, then press the YELLOW button and select "Change favorites list," then "All Channels." - Check Satellite Dish Type shown on the remote control, then select "Parental, Fav's & Setup," then "System...
System Manual - Page 105
... does not change the screen format (crop, stretch, letterbox, pillar box). DOOR PANEL - Your receiver still tunes and receives messages when powered off . GUIDE - Note: The RES button on -screen program guide. 4. See Appendix 3 for details.
8.
REMOTE SENSOR - Brings up commands from the remote control. The adjacent lights indicate the current resolution setting. If you know...
System Manual - Page 119
... be used to change them at any time. The DIRECTV HD Receiver lets you may occasionally need to make changes: the FORMAT key on the remote control and the RES (Resolution) key on a 16:9 TV, or vice versa? Pressing the FORMAT button on the TV Aspect Ratio you 've indicated in System Setup. Available screen...
System Manual - Page 127
... Remote Control - 14-15, 65, 66, back cover
buttons - 14-15 modes - 14, 65 problems - 82 Repair - 11, 84, 85, 86, 87, 91 Reset passcode - 34 receiver - 71, 74, 76, 105, 109 Resolution - 27, 63, 64, 105, 119, 120, 121
Resolution Indicator - 105 Restart - 68 RF Remote - 66 Router - 112, 113, 114, 116, 117
S
Satellite...
System Manual - Page 132
...TV POWER ON
Turns your TV...® Receiver and TV on -...directly; ENTER Activates channel number
entries quickly.
RECORD* Press once to record
a live TV...box, letter box) and resolutions. BLUE In live TV, displays the
Mini guide;
the piece of settings and services. Other
equipment may behave differently.
MODE SWITCH
Changes remote to see the
Program Guide. Press twice to control...
Installation Guide - Page 12
... Inc. Other commands are terminated. DIRECTV Set-Top Box Information for the Installer
4.3 Basic Data Port Commands
...Put STB in Standby
0x82
Active
Turn STB on
0x83
GetPrimaryStatus
Status information ...remote or front panel command input by the user
0x93
EnableUserEntry
Allows direct control of the STB by the remote or front panel buttons
0x94
DisableUserEntry
Disables direct control...
DIRECTV Knowledge Base Results
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DIRECTV On-Screen Error Messages: Please Call Customer Service X733
... for 15 seconds. Upgrade Equipment Receivers Sat-Go Remote Controls Satellite Dish Non-DIRECTV Devices Mobile Receiver Accessories On-Screen Error Messages: ...Receiver is with that could have an Internet phone service provider like Vonage) or by turning it off and unplugging it 's not already connected. If you 're using wireless phone jacks, reset them and plug the phone line directly... -
DIRECTV How to troubleshoot a black or snowy screen
...an upcoming sporting or special event is black. Turn DIRECTV Receiver off and on those channels. Press the "TV/DSS" button on the remote control or front panel of the program through the... for satellite signal. If your signal strength (press "menu" and look under "setup" or "installation"). Check all receivers have a black screen with program title and description. Reset the receiver by ... -
DIRECTV How to troubleshoot a blue or green screen
... or S-Video cables), you can use to reset the receiver. Turn your TV off . Why is on the remote control. Solutions Tune to the channel you use it should be... Turn your DIRECTV Receiver off your DIRECTV receiver is on when it to toggle between your TV has a "TV/Video" button on . Unplug the power cord for Satellite Signal" Receiver may not be on . Press the "TV...
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