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DIRECTV H24 Support Question

DIRECTV H24 Support Question

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Question posted by tboneging on March 21st, 2014

Direct Tv Box Wont Turn On

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Answer #1: Posted by freginold on March 30th, 2014 6:59 AM
This answer was accepted by the poster of the original question.
freginold

Member since:
December 20th, 2011

Points: 23,253,895
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Hi, first check the power to the box, make sure the plug is attached securely and the outlet has power. Then check the vent on the box to be sure it is not blocked -- if it is, the insides may have overheated. Check and clean the vent and fan, then try to turn it on again. (If the box feels hot, wait for it to cool down a bit then try.)

If it still won't turn on, you will probably need to replace it.

Related DIRECTV H24 Manual Pages

System Manual - Page 5

... to view the HD channels included in order to be able to over 285 channels of TV programming, satellite music and a great selection of the biggest box office movies from what is shown here. Welcome! If your receiver was designed to the DIRECTV Family! Welcome to accommodate several models, your programming package. • DIRECTV...
System Manual - Page 11

... approved by inserting all the components before moving it. • Always unplug the DIRECTV® Receiver, TV and other objects on top of a "hot component" such as detailed in construction of this product is danger of the DIRECTV® Receiver. If this device which can be located behind the small door on the...
System Manual - Page 33

... restricted, or attempts to spend or watch beyond limitations set and temporarily unlocked, turning the receiver off will not be allowed to keep limitations where you can easily override the ... 2 - You'll be your passcode, you have Parental Controls set . He or she will turn parental controls back on just who's watching what, and requires a passcode to view restricted programming....
System Manual - Page 34

... permanently will appear. Use the RED and GREEN keys to a restricted program explaining why the program is discouraged by pressing INFO while watching TV. Select one second. On SD Receivers, select "Ratings." Select "Parental" then "Unlock All" and enter your passcode, call 1-800-531-5000 to reset it. You must be the...
System Manual - Page 52

...remote to control other equipment such as your TV and/or DVR player. Be sure to...turned on hand your service address, social security number and a valid major credit card. 2. Setup and Activation Guided Setup If your receiver was not professionally installed, or you have had to reset your receiver for any reason, you 'll see a message onscreen that says, "Acquiring Satellite Info". The receiver...
System Manual - Page 54

... information. To obtain the best picture quality, make sure the receiver is connected directly to an OUT. All of each list. Pick a video and audio output from the...depending on all cables come with your digital satellite receiver; Note: Not all receivers and TV models. Please contact the manufacturer of the jack. SD receivers do not support HDMI, component video or digital...
System Manual - Page 60

...channel. 60 DIRECTV® NON-DVR USER GUIDE Scrolling Effects: Turn scrolling effects on -screen text language. This affects the appearance of... which one you choose, pressing GUIDE a second time shows you directly to the program guide or to go to hide the SD duplicates...to move between the Preferences, TV Ratio and Time Zone screens. For SD Receivers select "Display" and then press the ...
System Manual - Page 64

... pass the proper signal. If your HDTV is broadcast in Letterbox or Pillar box modes. TV Ratio Set the aspect ratio that does not fit your TV screen, your receiver adjusts the picture size. TV Resolutions Select the resolutions your TV can also "Stretch" the picture vertically or horizontally to fill up the screen. Options are...
System Manual - Page 73

... : 1. There are batteries in the remote control, and they are in satellite receiver-controlling mode, then press MENU. 3. For Standard-Definition receivers, press GREEN on your TV and the DIRECTV® Receiver. 2. It will also allow you to get your access card and receiver ID numbers or to have problems, call DIRECTV Customer Service at 1-800...
System Manual - Page 74

... Satellite" message is changing channels to tune the show as requested. - Check your TV owner's manual to a different channel without a remote control command. Solution: - Possible Causes: - A scheduled autotune may have been activated. Your TV's timer may be about to begin, so the receiver is on or changes channels unexpectedly Your receiver changes to turn off the TV...
System Manual - Page 88

...800-DIRECTV • Trade Name: DIRECTV • Type of Equipment: DIRECTV Satellite Receiver • Model Numbers: D or H Federal Communications Commission (FCC): This...: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Responsible Party: DIRECTV, Inc. 2230 E. FCC Customer...
System Manual - Page 91

...Chapter Chapter Chapter Chapter 1 2 3 FCC Customer Information If trouble is resolved. Chapter 6 - If you disconnect the equipment until the problem is experienced with this DIRECTV Satellite Receiver does not disable your alarm company, telephone company or a qualified installer. DO NOT DISASSEMBLE THIS EQUIPMENT. Warranty & Other Information 91 4 5 6 If the equipment is...
System Manual - Page 132

... Press up or down; Press twice to a channel directly; GUIDE Press once to see the Program Guide. SELECT...more! look for slow motion. DIRECTV & TV POWER ON Turns your DIRECTV® Receiver and TV on other screens - Hold down to ... POWER Turns on other screens - FORMAT Cycles through screen formats (crop, stretch, pillar box, letter box) and resolutions. TV INPUT Changes...
User Guide - Page 42

... color of the bars displayed when you may want to choose "Letterbox" which places bars on the "TV Resolutions" screen. DIRECTV® HD RECEIVER USER GUIDE SETTINGS default setting is broadcast in Letterbox or Pillar Box modes. When Native Mode is 4:3 aspect ratio, you view programming in a format that remains. If your HDTV...
User Guide - Page 48

... program select "Unlock Now" and enter your passcode. RATINGS LIMITS The Ratings feature lets you set and temporarily unlocked, turning the receiver off will appear. You can also unlock Parental Controls by pressing INFO while watching TV. Select one second. Making multiple entries aimed at guessing the passcode is blocked. DIRECTV® HD...
User Guide - Page 74

Responsible Party: DIRECTV 2230 E. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV • Trade Name: DIRECTV • Type of Equipment: DIRECTV Satellite Receiver • Model Numbers: D or H Federal Communications Commission (FCC): This equipment complies with the limits of a Class B digital device, pursuant to part 15 of the FCC ...
User Guide - Page 76

... line, ensure the installation of your equipment. If the equipment is subject to AC power sources. 76 DIRECTV® HD RECEIVER USER GUIDE FCC CUSTOMER INFORMATION functioning of this DIRECTV Satellite Receiver does not disable your alarm equipment. Contact the state public utility commission, public service commission or corporation commission for repair or...
User Guide - Page 88

... information. 3. The DIRECTV® Receiver will turn on the remote control, move to control other equipment such as your TV and/or DVR player. Press PWR. The first screen will allow you to DIRECTV, which is on the front of the remote control is gathering information from the satellite for you and subscribe to...
User Guide - Page 90

Not all connectors are available on your digital satellite receiver; You will need to purchase additional cables depending on the connectors your...inputs are listed in order, with your receiver offer good quality. To obtain the best picture quality, make sure the receiver is connected directly to the same color of the plug to the TV. Please contact the manufacturer of each list...
User Guide - Page 116

... RECORD* Press once to a channel directly; Press twice to last channel viewed. ...box, letter box) and resolutions. PAUSE* Pauses current video. Function varies on other equipment, for example a DVD Player. DIRECTV & TV POWER ON Turns your TV...Turns on /off whichever equipment the MODE switch is displayed on other screens - Function varies on your DIRECTV® Receiver and TV...

DIRECTV Knowledge Base Results

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  • DIRECTV How to troubleshoot a black or snowy screen
    ...20, 26 and 28. Turn TV off and on . Turn DIRECTV Receiver off and unplugging the power cord for 15 seconds. Reset the receiver by turning off and on . ...receiving or displaying the signal from your signal strength (press "menu" and look under "setup" or "installation"). When I do some transponders show zero signal strength? Please stand by unplugging the power cord for satellite...
  • DIRECTV How to troubleshoot a blue or green screen
    ... be connected. Press the "TV/DSS," "SAT," "DSS," "DIRECTV" or "INPUT" button on . Unplug the power cord for Satellite Signal" When the receiver is on when it to reset the receiver. Turn off . Why is on , the red or green light will stay lit. Receiver Reset Instructions Troubleshooting On directv.com How to troubleshoot a black or...
  • DIRECTV Can I use my current antenna to get a digital signal?
    ... signal becomes weaker. Because indoor units are commonly used for Satellite Signal" Some locations may find it more difficult to receive digital signals. On-Screen Message: "Searching for residential television ...I choose an off -air. Is HD and Digital TV the same? Digital broadcasting is subject to the home antenna and can receive either an analog or a digital signal. Both rely...

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