DIRECTV D10 Support Question
DIRECTV D10 Support Question
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Question posted by Jimmlizz on August 5th, 2014
D12 Directv Box Wont Turn On
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Current Answers
Answer #1: Posted by freginold on September 17th, 2014 6:27 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, first check the power to the box, make sure the plug is attached securely and the outlet has power. Then check the vent on the box to be sure it is not blocked -- if it is, the insides may have overheated. Check and clean the vent and fan, then try to turn it on again. (If the box feels hot, wait for it to cool down a bit then try.) If you can’t get inside the box to clean the fan, you could spray it with some compressed air.
If the box still won't turn on, you will probably need to replace it.
If the box still won't turn on, you will probably need to replace it.
Related DIRECTV D10 Manual Pages
System Manual - Page 5
...DIRECTV® HD Receiver and the DIRECTV® Receiver. Getting Connected
If a professional installed your DIRECTV® Receiver, you just added a surround sound system or other equipment, please see Chapter 4: Settings. If your receiver was designed to accommodate several models, your receiver..., satellite music and a great selection of the biggest box office movies from DIRECTV CINEMA...
System Manual - Page 11
...Receiver unit must therefore be installed next to a qualified service person when repair is required. Refer also to the 810-2 which are incorrectly replaced. • For your set-top box... your receiver and other components. • Do not stack electronic components or other padded surface. • Always unplug your DIRECTV® Receiver before you want to Satellite Dish Installer...
System Manual - Page 33
...been restricted, or attempts to spend or watch beyond limitations set and temporarily unlocked, turning the receiver off will turn parental controls back on just who's watching what, and requires a passcode to ...Using your entry to unlocking and adjusting limitations in the future. On High-Definition Receivers you can also access Parental Controls by pressing INFO, then selecting "Parental", ...
System Manual - Page 52
Your receiver is gathering information from the satellite for you to DIRECTV, which is the far-left to DIRECTV service.
52 DIRECTV® NON-DVR USER GUIDE Next you'll be asked in you will need to follow the guided setup screens before starting DIRECTV service.
1. Note your TV is also turned on the front of the remote...
System Manual - Page 54
...jack. Connections
Connections for Auxiliary Equipment
If you upgrade your TV, get a new DIRECTV Receiver, or add new equipment such as a TV or VCR) to the TV. they... following lists based on your digital satellite receiver;
Please contact the manufacturer of the video and audio outputs on the connectors your receiver (or any other cables.
54 DIRECTV® NON-DVR USER GUIDE WARNING...
System Manual - Page 73
...." 4. are working correctly. 3. Turn on your receiver, run the system test. Slide the mode switch to the DIRECTV position to put the remote control ...satellite receiver-controlling mode, then press MENU. 3. Follow these potential trouble areas: cabling, pointing the satellite dish, phone
connection and access card. 7. For Standard-Definition receivers, press GREEN on your DIRECTV Receiver...
System Manual - Page 74
... Guide Data" or "Acquiring Data From Satellite" message is changing channels to tune the show as requested. - Possible Causes: - After five minutes, the screen saver will display. Solution: - Possible Causes: - May happen if your TV owner's manual to see the progress bar again. -
DIRECTV® Receiver turns on the screen, progress freezes during download...
System Manual - Page 81
...receiver is turned off. Chapter 5 - Select the "Reset" item from the left menu and follow the on TV? - See "Caller ID" in . Did volume meter display on -screen instructions. Verify audio cables are using a wireless phone jack, which usually will
be connected for sound. - If your model of receiver...your DIRECTV® Receiver....box, or antenna. - You are secure and connected correctly.
System Manual - Page 88
... device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV
• Trade Name: DIRECTV • Type of Equipment: DIRECTV Satellite Receiver • Model Numbers: D or H Federal Communications Commission (FCC): This equipment complies with the...
System Manual - Page 91
... Care at the address and phone number listed below. If you disconnect the equipment until the problem is experienced with this DIRECTV Satellite Receiver does not disable your alarm company, telephone company or a qualified installer. If the equipment is connected. Telephone companies report that electrical surges, typically lightning transients, ...
System Manual - Page 105
... 3 for details.
8. Displays the DIRECTV Active Channel - REMOTE SENSOR - If you know it has received the command.
2. Older models may ...Note: The RES button on or off .
Turns your receiver inside a cabinet or any opaque object between the... box). The access card slot, RESET button, receiver ID and model number are located behind the door panel. Appendix 1: Receivers ...
System Manual - Page 120
... may be because the current resolution setting is turned on your DIRECTV HD DVR.
To correct this, you'll ... second between presses to allow the Receiver to change with each key press.
120 DIRECTV® NON-DVR USER GUIDE By...box 9th press: 1080i/Crop 10th press: 1080p/Stretch
11th press: 1080p/Letter box 12th press: 1080p/Crop 13th press: Repeat Cycle
*Note: In Native mode, the receiver...
System Manual - Page 132
...at the same time.
look for on -screen. POWER Turns on /off whichever
equipment the MODE switch is displayed on your DIRECTV® Receiver and TV on other functions vary - RECORD* Press once... Guide, jumps 12 hours back;
FORMAT Cycles through
screen formats (crop, stretch, pillar box, letter box) and resolutions.
ARROWS Moves the highlight (up and down to jump forward to the ...
Installation Guide - Page 6
..., that use of technology covered by this specification or any warranty as to set-top box (STB) models D10, D11, D12, R15, R16, H10, H20, HR20, H21, HR21 and HR21P. This document is...should be used.
1.4 Feedback
Email feedback to change without limitation any related discussions. DIRECTV Set-Top Box Information for any damages or liability, direct or consequential, which may result from ...
Installation Guide - Page 7
...Shortcut Keys
The following shortcut key combinations are implemented by each model.
DIRECTV Set-Top Box Information for prefixes and call waiting, and a modem test. The...and RIGHT
Access the System Setup: System Diagnostic (hidden) screens. Table 2-2: Supported Shortcut Keys
STB Model D10 D11 D12 H10 R15 R16 H20 H21 HR20 HR21 HR21P
ACTIVE and UP ACTIVE and RIGHT ACTIVE and DOWN
Yes
...
Installation Guide - Page 8
...is booted. Version 2.2
Page 8 of Data Port Connector Data Rate (baud)
D10
RJ22
9600
D11
USB
9600
D12
USB
9600
H10
RJ22
9600
R15
USB
9600
R16
USB
9600
H20
USB
9600
H21...most STBs support hot-plug. If the USB connector is plugged in when the
DIRECTV, Inc.
DIRECTV Set-Top Box Information for the Installer
3 Data Port Connectors
Table 3-1 shows what type of connector ...
Installation Guide - Page 10
... 2.2
Page 10 of 42
March 5, 2008 DTV-MD-0058 DIRECTV Set-Top Box Information for the Installer
4 Data Port Commands
4.1 Data Port Commands and Supported STB
Table 4-1: Commands and Supported STB
Command Command Label Code
D10 D11 D12 R15 R16 H10 H20 H21 HR20 HR21 HR21P
0x81
Standby
Yes ... Yes Yes No Yes Yes Yes Yes
0x9F
OpenUserChannelMT No No No Yes Yes No Yes Yes No No
DIRECTV, Inc.
Installation Guide - Page 11
...DIRECTV, Inc. DIRECTV Set-Top Box Information for the Installer
4.2 Software Version of 42
March 5, 2008 DTV-MD-0058
Therefore, each command string input must be recognized. Version 2.2
Page 11 of Supported STBs
DIRECTV... Software Version of Supported STB
DIRECTV STB
Software Version
D10-100
0x1040
D10-200
0x1040
D10-300
0x1043
D11-100
0x1040
D12-100
0x1050
D11-300
0x1040
D11...
Installation Guide - Page 42
...satellite operating in the Integrated Receiver Decoder to individual consumers. Digital Visual Interface. Left Hand Circular Polarization. Pulse Code Modulation. Pay Per View. Radio Frequency. Sony/Phillips Digital Interface. DIRECTV...Movie purchases placed using the on -screen displays. DIRECTV, Inc. DIRECTV Set-Top Box Information for high power broadcasting from space to ...
Technical Brief - Page 2
..., proprietary DIRECTV business information and is intended for authorized users only. 2
Unauthorized use, disclosure or copying of this information is an IV test similar to the test for KA/KU. If present, follow troubleshooting steps for signal. Please reboot the box now. A problem was detected reading your internal storage device.
Your receiver might...
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