Compaq Presario V5000 Support Question
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Question posted by hastingsspencer212 on February 1st, 2021
Screen Doesn't Come On
work first time I turn on put DVD in now I got nothing on screen
Current Answers
Answer #1: Posted by waelsaidani1 on February 15th, 2021 3:38 AM
Resetting the computer can resolve many issues that cause a blank screen
- Turn off the computer.
- Remove the computer from any port replicator or docking station.
- Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.
- Unplug the AC adapter from the computer.
- Remove the battery from the battery compartment.
- With the battery and power cord unplugged, press and hold the Power button for about 15 seconds to drain any residual electrical charge from the capacitors.
- Insert the battery and plug the AC adapter back into the laptop, but do not connect any of the peripheral devices.
- Press the Power button to turn on the computer.The computer starts normally or a startup menu opens.
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