Canon SD960IS Support Question
Canon SD960IS Support Question
Find answers below for this question about Canon SD960IS - PowerShot IS Digital ELPH Camera.Need a Canon SD960IS manual? We have 1 online manual for this item!
Question posted by ericgillett on June 21st, 2014
When I Switch On. The Display Says 'lens Error, Restart Camera'
When I switch on, the display says "lens error, restart camera", then it swtitches off.
Current Answers
Answer #1: Posted by Odin on June 21st, 2014 7:48 AM
Odin
Member since:
April 10th, 2010 Points: 41,236,690
Member since:
April 10th, 2010 Points: 41,236,690
Per Canon, you may not need prefessional assistance. Remove the main battery and replace it with a fully charged one and turn the camera back on. If this doesn't work, follow this link: http://www.usa.canon.com/cusa/support/consumer/digital_cameras/powershot_g_series/powershot_g15/form_display/support_by_kb_email
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by TechSupport101 on June 21st, 2014 6:01 AM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
Hi. This is normally a service-call issue as it involves lens mechanism issues (like misalignment). Obtain further assistance from here http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer
Related Canon SD960IS Manual Pages
User Guide - Page 8
...: Supplemental information. • (p. Conventions Used in this Guide
8 Customizing the Camera ..125
Changing Functions 126 Changing Shooting Functions........130 Changing Playback Functions .......134 Changing...this Guide
• Icons are used in the text to represent the camera buttons and switches. • Language that displays on the screen appears inside [ ] (square
brackets). • ...
User Guide - Page 24
... button.
The camera focuses on the subject it judges to be the main subject, and displays the icon for the scene and just shoot. Compose the shot.
● Moving the zoom lever toward i will make a slight noise as it determines the scene. Select the A mode.
● Set the mode switch to optimal levels...
User Guide - Page 27
... camera to reappear.
● The lens will appear. When you press the 1 button with the lens ...displays images in the order they were taken.
● Pressing the 1 button while the lens is extended will cause the shooting screen to the opposite direction.
27 Select an image.
● Pressing the q button will cycle through the images in the illustration, the images advance quickly. Switching...
User Guide - Page 28
... releasing the shutter button. Switch to the next image
Switch to avoid
dropping it.
1 Viewing Images
Active Display If you tilt the camera gently from your wrist as shown in the illustration below, you can switch the images you are viewing.
• Depending on how you tilt the camera, images may not switch. • Be careful not...
User Guide - Page 42
...55, 65, 79).
42 Shooting Mode
You can leave it to the camera to select the best settings for the scene (p. 56) or select ...Eye Reduction Lamp (p. 131)/
Self-Timer Lamp (p. 64))
Lens
Zoom Lever Shooting: i (Telephoto)/ j (Wide Angle) (p. 24) Playback: k (Magnify)/ g (Index) (p. 98)
Shutter Button (p. 23) Power Button Mode Switch Microphone (p. 33) Flash (p. 59) Speaker Tripod Socket Memory ...
User Guide - Page 43
...and
DIGITAL Terminal n Button (p. 48) Q (Self-Timer) (pp. 63, 64, 76, 77)/ o Button
e (Macro) (p. 68)/u (Infinity) (p. 67)/ q Button m FUNC./SET (Function/Set) Button
(p. 47) h (Flash) (p. 67)/ r Button l (Display) ...camera on and off in shooting mode, a button description displays on the screen. When you switch to playback mode, a guidance will display for a few seconds.
1 Button When the lens...
User Guide - Page 44
... detects orientation during
playback, so you can change the display using the p button. Switching the Display You can hold the camera in either orientation and it is pointed straight up
or down. No Information Display
44
Information Display Information Displayed on the Screen
Shooting (Information Display)
Battery Charge Indicator (p. 15) Camera Orientation* Drive Mode (pp. 63, 64, 74, 77...
User Guide - Page 52
...Format], then press the m button. About low level formatting
When the [Memory card error] message appears, or when the camera does not work correctly, low level formatting the memory card may take longer than ... buttons or turn the  dial to select [Low Level Format], then use the qr buttons to display .
● Press the opqr buttons or turn the  dial
to select [OK], then press...
User Guide - Page 53
... adjust the time before the monitor turns off approximately 1 minute after the camera is not operated for a certain time. Press and hold the m button, then press the power button to cancel the clock display.
After about 2 more minutes, the lens will retract and the power will turn off the Power Saving Function (p. 126...
User Guide - Page 61
... mm and 56 - 224 mm (35mm film equivalent).
• The digital tele-converter cannot be used together with the digital zoom.
61
Zooming in More Closely on Subjects (Digital Zoom)
Digital Tele-Converter
The focal length of the lens can be enlarged, and the zoom factor will display on the combination of recording pixel (p. 70) and...
User Guide - Page 69
...)
You can zoom in even closer on the subject using the digital zoom. The possible shooting range is approximately 2 - 10 cm (0.79 in. - 3.9 ft.) from moving and blurring the image (p. 76).
69 Set the mode switch to compose the shot. The camera will zoom in Step 1 - 3 on page 47 and press the m button...
User Guide - Page 101
...image...] displays. ● In filtered playback (p. 100), only images in filtered playback for processing the filtered images at once. • "Erasing Images" (p. 29), ". If you press and hold down the qr buttons you can pause/restart a ... work during playback, the image will switch. . Viewing Slideshows" (p. 101), ": Protecting
Images" (p. 110),"Selecting Images for approximately 3 seconds.
User Guide - Page 105
... input terminals as shown in the illustration. Connect the camera to Prepare
• Camera and TV • AV cable supplied with the camera (p. 2)
White or black Yellow
Yellow
Black
Turn off the camera and TV, and unplug the AV cable. Turn on the TV and switch it to the input to the correct video system...
User Guide - Page 134
... most recently shot image.
134 You can change the speed at which images switch.
Selecting the Image that First Displays in the 1 tab by pressing the 1 button (p. 48). Turning off Active Display
When you shake or tilt the camera gently you can display the next image or you can turn off this function.
● Select...
User Guide - Page 139
....
• Set the mode switch to 4 (p. 42). • When in movies. • When the camera is subjected to powerful light sources, the display may
darken. • Under ...fluorescent lighting, the screen may flicker. • When shooting bright light sources, a bar of light (purplish red) may appear on .
Lens...
User Guide - Page 142
... computer, that have had their file name changed , or have been taken with a different camera may be displayed. Card locked!
• The SD memory card or SDHC memory card's write protect tab ... problem with a memory card installed incorrectly. Unlock the write protect tab (p. 18). Memory card error (p. 52)
• Contact your Canon Customer Support Help Desk as there may not be magnified,...
User Guide - Page 143
...in the air. Lens error, restart camera
• A lens error was detected. Reduce the number of Messages that the camera is in motion or when using it in playback mode.
• If this error message continues to...to turn the camera off and back on (p. 42).
• If an error code displays directly after the last image or you hold the lens while it is attempting to display, contact your...
User Guide - Page 148
.... Auto Power Down: On*/Off Display Off: 10, 20 or 30 sec/1*, 2 or 3 min. Ref. Formats card, erasing all operation sounds (5 levels).
Returns camera to default settings. Page p. 49 p. 49
p. 135
p. 50 p. 136 p. 128 ... Volume
Item
Sound Options
LCD Brightness Start-up image. NTSC/PAL Select displayed language. Set within a range of ±2. Add an image as start-up Image ...
User Guide - Page 154
... 62 Changing 20 Date/Time Battery 20 Setting 19
154
Date/Time Date and Time Default Settings 51 DIGITAL CAMERA Solution Disk 2, 35 Digital Macro (Scene Mode 69 Digital Tele-Converter 61 Digital Zoom 60 Disp. Overlay 132 Display Language 21 DPOF 120, 121
E
Editing i-Contrast 118 My Colors 117 Red-Eye Correction 119 Resizing (Making...
User Guide - Page 156
... 115 Rotating Images 114
S
Scene Mode 56 Screen
Display Language 21 Information Displayed 44 Menu Operations 47 Screen 48 Switching the Display 44, 45 SD/SDHC Card Memory Card Self-Timer... 78 Shooting With Macro 68 Shutter Button 23 Slideshow 101 Snow (Scene Mode 58 Software DIGITAL CAMERA Solution Disk 2, 35 Transferring Images to a Computer ...... 35 sound 49 Stitch Assist (Scene...
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