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Canon PIXMA MX420 Support Question

Canon PIXMA MX420 Support Question

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Question posted by ed5856 on April 13th, 2013

Copier Will Not Print And Has Error: Paper Output Slot The Paper Is Jammed

it constantly gives this error message even if there is no paper in machine and the paper path is clear.  also, it runs paper through every time with no problems but will not print from any input.  is there any thing I can do to fix the problem?

Current Answers

Answer #1: Posted by TommyKervz on April 13th, 2013 11:59 PM
TommyKervz

Member since:
January 10th, 2013

Points: 17,776,823
100
points
Greetings - Please refer to Solution 1 & Solution 4 on the link below (You can of cause read the thers parts if you please).

http://www.fixya.com/support/t312531-error_paper_output_slot


Hope that is helpful.
Kervz at www.satechhelp.co.za

Related Canon PIXMA MX420 Manual Pages

Network Setup Troubleshooting - Page 2

... OS X v.10.6.x. Multiple access points are based on your problem and follow the solution. is Displayed Multiple access points with the same name exist. P.7 The Machine is Not Displayed (Detected) P.7 Check Printer Settings dialog box is Displayed Specifying the Machine's IP Address (IPv4 only) Restoring the Machine's Default LAN Settings to Perform Setup Again P.2 P.3 P.3 Connection...
Network Setup Troubleshooting - Page 3

...SSID broadcast (connection via "ANY" SSID, etc.) disabled or is not supported on the machine. Problems during Network Setup Easy setup Advanced setup The Target Access Point is Not Displayed (Detected)...for the access point again. • For details on the machine to "Wireless Setup Using Easy Setup" in the printed manual: Getting Started. Glossary • SSID An identifier to configure...
Network Setup Troubleshooting - Page 4

...with the access point or contact its manufacturer. Set the access point to accept the MAC address of the machine, press the Setup button, then using the { } [ ] and OK buttons, select Device settings >...its manufacturer. • To check the MAC address of the machine. • For details on page 2. is Displayed Check The message appears when no access point is Not Displayed (Detected)" on ...
Network Setup Troubleshooting - Page 5

...Entering the Access Point's Wireless LAN Settings Directly on the Machine" on page 11. • For details on how to... the same name are found. is Displayed Check The message appears when multiple access points with the access point or... to automatically assign required information (IP address, etc.) to computers, printers or other than IEEE802.11n, then configure wireless LAN settings again. ...
Network Setup Troubleshooting - Page 6

...access point? Check 5 Is "WPA/WPA2 Enterprise" set as a security protocol (encryption standard) on the machine. Change the security protocol (encryption standard) for the access point, then configure settings again. • ... with the access point or contact its manufacturer. is Displayed Check The message appears when no access point is correct, then press the OK button again. ENGLISH ...
Network Setup Troubleshooting - Page 7

...information (IP address, etc.) to computers, printers or other devices connected to "Specifying the Machine's IP Address (IPv4 only)" on page 14... from unauthorized wireless devices by following the procedures in the printed manual: Getting Started. Glossary • IP address A ...not be entered again. is Displayed Check The message appears when an error occurs. Check 2 If the DHCP function ...
Network Setup Troubleshooting - Page 8

...procedures in "Wireless Setup" and onward or "Wired Setup" and onward in the printed manual: Getting Started. ENGLISH Problems during Software Installation • When using the { } [ ] and OK ... only)  Check 2 Is the machine connected to "Wireless Setup Using Easy Setup" in the printed manual: Getting Started. • Check Check the printer settings (B), click Next (C), then click...
Network Setup Troubleshooting - Page 9

... device, refer to the manual supplied with the access point or contact its manufacturer. Check Printer Settings dialog box is active. • For details on how to change settings of the...the manual supplied with the network device or contact its manufacturer.  A A The message appears when the machine cannot be detected. Check 5 (* Wireless connection only) Is the privacy separator feature...
Network Setup Troubleshooting - Page 10

... in the printed manual: Getting Started. • Click Wireless LAN Setup Information (B) on the Check Printer Settings dialog box to display the access point information stored on how to check settings of the access point, refer to the manual supplied with the network device or contact its manufacturer. If the machine is set...
Network Setup Troubleshooting - Page 11

... to the manual supplied with the access point or contact its manufacturer. Character Entry Action This machine allows you want to use. • Three character entry modes (numeric, upper case and... Machine is Not Detected after confirming a valid IP address is assigned to the computer. Follow the procedure below. You may need to restart your computer. • Search for that key. Each time...
Network Setup Troubleshooting - Page 15

... the procedures in "Wireless Setup" and onward or "Wired Setup" and onward in the printed manual: Getting Started. Restoring the Machine's Default LAN Settings to Perform Setup Again Action Follow the procedure below to restore LAN settings of the machine is now restored to the default state. 1 Press the Setup button. 2 Select Device...
Network Setup Troubleshooting - Page 17

..., press the Setup button, then using a router, are the Ethernet cables of the printer and computer connected to the LAN side of the router? • For details on the...LAN enabled? Perform setup by following the procedures in "Wired Setup" and onward in the printed manual: Getting Started. A message may appear on how to check the connection, refer to access the network. Glossary &#...
Network Setup Troubleshooting - Page 34

QT5-3531-V01 XXXXXXXX ©CANON INC.2011 PRINTED IN XXXXXXXX
MX420 series Getting Started - Page 57

... AC 100-240 V, 50/60 Hz Power consumption Printing (Copy): Approx. 14 W Standby (minimum): Approx. 2.2 W *1*2 OFF: Approx. 0.3 W *1 *1 USB connection to PC. *2 The wait time for Windows 7/Windows Vista/Windows XP) Maximum scanning ...dpi Gradation (Input/Output) Gray: 16 bit/8 bit Color: 48 bit/24 bit (RGB each 384 nozzles) ADF capacity A4 or Letter size: max. 30 sheets (20 lb/75 gsm paper), up ...
Quick Guide - Page 3

... File menu. 2. To print background colors and images, follow the steps below to Print Use the print function of this guide. Read Me First Notes on Online Manual Usage How to Print Notes on Online Manual Usage.... • In principle, the descriptions in this guide are based on the product at the time of its initial sale. • This guide does not disclose the manuals of all the products...
Quick Guide - Page 5

... and iPod touch are trademarks of Windows Vista is Microsoft Windows Vista operating system. 5 and other countries and is used under license. • Google Cloud Print, Google Chrome, Android and Google Play are either registered trademarks or trademarks of Google Inc. • Adobe, Photoshop, Photoshop Elements, Lightroom, Adobe RGB and Adobe...
Quick Guide - Page 6

... vary. • Searching for Functions You can search for target pages in the search window and perform a search • Troubleshooting Errors You can search for the function you want to load paper Enter "(your product's model name and a support code. Enter keywords in the search window and perform a search 6 You can find...
Quick Guide - Page 7

... easily by entering your model name and a page title. Note • The displayed screen varies depending on a scanning procedure page Refer to learn how to print collages with My Image Garden Enter "My Image Garden collage" in the search window and perform a search • Searching for Reference Pages You can search...
Quick Guide - Page 8

...required for products supporting Quick Menu. • Available functions and settings vary depending on your scanner or printer. You can download My Image Garden from the Canon website. Internet connection is not displayed, click Menu....to image analysis of My Image Garden will appear in Image Display or to edit/print selected items, you need to download My Image Garden. When you must agree to...
Quick Guide - Page 10

... Shortcut Menu, which allows you to start them with one click, and Image Display, which plays recommended items and others in slide shows. You can print or edit it with My Image Garden. 10 created automatically by the item recommendation function of collages, calendars, etc. Click displayed. (Open Main Menu) to...

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