Canon PIXMA MX420 Support Question
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Question posted by alliehayhurst on November 4th, 2012
Error Message - Set The Pc To Start Scanning
Yesterday it was fine. Today won't print or scan. I have turned everything off and on. I have reset the wireless password. Still nothing.
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Related Canon PIXMA MX420 Manual Pages
Network Setup Troubleshooting - Page 2
... is Displayed
Problems during Network Setup
Character Entry
P.2
Entering the Access Point's Wireless LAN Settings Directly on -screen manual: Basic Guide/ Advanced Guide.
WPS Cannot connect. ...Description for operation or additional explanations. P.7
The Machine is Not Displayed (Detected)
P.7
Check Printer Settings dialog box is Displayed
P.8
P.10
P.10 P.10
P.10
P.10 P.11 P.14 P.14...
Network Setup Troubleshooting - Page 3
...turn it back on,
A
then press the left FUNCTION button (A) on
the machine to identify the specific access point. Glossary • SSID
An identifier to search for the access point again. • For details on other wireless...settings again. • For details on how to change the settings... machine to "Wireless Setup Using Easy Setup" in the printed manual: Getting Started. Also called an...
Network Setup Troubleshooting - Page 4
...message appears when no access point is Displayed
Check
Check 1 Is WEP key number 2, 3 or 4 of the access point in use WEP key number 1 of the access point, or select a WEP key number by entering wireless connection settings.... • For details on how to select a WEP key number by entering wireless connection settings of the access point, refer to the manual supplied with the access point or...
Network Setup Troubleshooting - Page 5
...
Check
The message appears when multiple access points with the same name exist. When using IEEE802.11n standard only? Check 5 Is TKIP set to each network device.
Glossary • DHCP function
A function to automatically assign required information (IP address, etc.) to computers, printers or other than IEEE802.11n, then configure wireless LAN settings again.
•...
Network Setup Troubleshooting - Page 6
... Is "WPA/WPA2 Enterprise" set as a security protocol (encryption standard) on the machine. ENGLISH
The directly entered access point was not detected.
is Displayed
Check
The message appears when no access point ... Wireless LAN Settings Directly on the Machine" on how to change the settings of the access point, refer to check MAC address.
Check 3 Turn off the access point, then turn it...
Network Setup Troubleshooting - Page 7
... Machine's IP Address (IPv4 only)" on how to check the settings of specific wireless devices (computers, printers, etc.) to the access point beforehand.
• DHCP function A ...wireless devices by following the procedures in the printed manual: Getting Started.
Also called an access point name or a network name.
Check 2
If the DHCP function is Displayed
Check
The message...
Network Setup Troubleshooting - Page 8
... the machine connected to the information when configuring the network setting for the machine. If the machine is set to "Wireless Setup Using Easy Setup" in the printed manual: Getting Started.
• Check Check the printer settings (B), click Next (C), then click Wireless LAN Setup Information on the Check Printer Settings dialog box to display the access point information stored on...
Network Setup Troubleshooting - Page 9
...For details on how to check settings of the network device, refer to the manual supplied with
the access point or contact its manufacturer.
A
A
The message appears when the machine cannot be...manufacturer.
Check Printer Settings dialog box is active.
• For details on how to check the settings of the network device, refer to an access point. Check 5 (* Wireless connection only) ...
Network Setup Troubleshooting - Page 10
... (router, access point, etc.) is not connected to a network, perform setup again by following the procedures in "Wireless Setup" and onward or "Wired Setup" and onward in the printed manual: Getting Started.
• Click Wireless LAN Setup Information (B) on the Check Printer Settings dialog box to display the access point information stored on how to check...
Network Setup Troubleshooting - Page 11
... Not Know the Access Point Name/Network Name (SSID), Security Protocol (encryption standard), and Network Key
Check
Check the access point settings. • For details on how to check the settings of the Numeric buttons to switch to the character entry mode you want to use. • Three character entry modes (numeric...
Network Setup Troubleshooting - Page 15
.... • Perform setup again by the following the procedures in "Wireless Setup" and onward or "Wired
Setup" and onward in the printed manual: Getting Started. Restoring the Machine's Default LAN Settings to Perform Setup Again
Action
Follow the procedure below to restore LAN settings of the machine is now restored to the default state.
1 Press...
Network Setup Troubleshooting - Page 17
..., then using a router, are the Ethernet cables of the printer and computer connected to the LAN side of the router? •...Wireless Setup" and onward in the printed manual: Getting Started. Check 8
Is the firewall function of the router, connect it properly. • For the connection procedure, refer to always allow access.
Check 7 Is wired LAN enabled? If the warning message appears, set...
MX420 series Getting Started - Page 57
...% unit)
Scan Specifications
Scanner driver TWAIN/WIA (for Windows 7/Windows Vista/Windows XP)
Maximum scanning size A4/Letter...FINE Cartridges installed.
Interface USB Port:
Hi-Speed USB *1 Direct Print Port:
PictBridge Bluetooth v2.0 (Option) *2 *3 *4 USB flash drive LAN Port: Wired LAN: 100BASE-TX/10BASE-T Wireless...) Other Features: Administration password
Fax Specifications
Applicable line ...
Quick Guide - Page 7
...name as well. You can search for details. Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage" in the search window and perform...want to learn about. Note
• The displayed screen varies depending on a scanning procedure page Refer to "Color Settings Tab" for your model from Home of the Online Manual for reference pages described ...
Quick Guide - Page 8
...is not displayed, click Menu.
(Start Image Display) in the Shortcut
About Downloading My Image Garden
• To display recommended items in Image Display or to edit/print selected items, you need to download... supporting Quick Menu.
• Available functions and settings vary depending on your scanner or printer. Internet connection fees apply.
8 Keep these points in Image Display. 2.
Quick Guide - Page 10
... Main Menu in which all functions are displayed. It is installed. You can print or edit it with useful functions such as photo printing and scanning, is available when My Image Garden, an application enriched with My Image Garden.
10 to start the functions you want to use . Add frequently used applications, etc. What...
Quick Guide - Page 23
...) Displays the Preferences dialog.
(Help) Opens this guide.
(Close) Closes the Main Menu.
23 Start Starts the selected application, opens the selected manual, or accesses the Canon website.
The model name display format varies depending on the registered printer/scanner. In addition, control-click a function icon to display a menu containing the following commands.
Quick Guide - Page 25
.../image view in as they are displayed. Note
This setting is not available when Zoom or Move is selected. Display Speed Set the speed (duration) of image. Display Image Display ...Fast, Medium, or Slow. Transition Effect Set the transition effect to apply when switching from one item or image to display Image Display when Quick Menu starts.
25 You can set the slide show details, startup option,...
Quick Guide - Page 29
... set in the Main Menu.
• Click Preference... Click to use .
Select the printer you want to display a list of Quick Menu compatible printers installed on your computer. Preferences Dialog
You can register a printer/scanner...the Preferences dialog by one of the Main Menu.
• Click the printer/scanner model name displayed in the Registered Model Name area in the Preferences ...
Quick Guide - Page 30
... Network (Where XXX is selected for Printer, the same printer will be automatically selected for Scanner. Select Your Place of Residence Region or Country Settings Displays the Region or Country Settings dialog in which you can check the update information.
30 You can save the Email address and Password, your machine supports network connection, the...
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