Canon PIXMA MP500 Support Question
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Question posted by onenollgift on October 1st, 2014
Mp Pixma 500 Wont Scan
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Related Canon PIXMA MP500 Manual Pages
MP500 User's Guide - Page 3
...from Your Computer 75
Printing with Windows 75
Printing with Macintosh 77
7 Scanning Images 80 About Scanning Images 80 Scanning Methods 80
8 Reading from and Writing to a Memory Card 83 Setting...Print Properly through Wireless Communication 123 Cannot Install the MP Drivers 124 Cannot Connect to Computer Properly ...... 125 Problems Scanning 126 An Error Message Appears on the Screen ...
MP500 User's Guide - Page 5
...intended to be, nor should they are subject to your Canon MP500 Series.
All information regarding the accuracy thereof. Exif Print is...this product meets the ENERGY STAR guidelines for enhancing the communication between digital cameras and printers.
Model Name
K10264 (PIXMA MP500)
3 Disclaimer
Canon Inc. No representation is used and optimized, yielding extremely high quality...
MP500 User's Guide - Page 7
... for instructions on scanning operation and settings....read this guide for full instructions on some of the more advanced features. Scan Guide Refer to this sheet first. How to Use the Documentation Provided
Easy...guide for full instructions on printing from selected digital cameras, copying, and scanning. This sheet includes instructions for setting up your computer, direct photo printing...
MP500 User's Guide - Page 17
... or flashes red to indicate the status of the ink tank.
(16) Print Head Holder Used to install a Print Head.
(17) Scanning Unit (Printer Cover) This is the connector used to scan documents.
(18) Inner Cover Open this lever after pulling out the Cassette.
(22) Power Connector This is the unit used to...
MP500 User's Guide - Page 23
...
0.52"/13 mm
-
10 envelopes
5 envelopes
Printer Driver Setting for [Media Type] [Plain Paper...A4),
20 sheets (4" x 6" / 101.6 x 152.4 mm)
[Glossy Photo Paper]
Matte Photo Paper
MP-101
10 sheets (A4, Letter),
20 sheets (4" x 6" / 101.6 x 152.4 mm)
10 sheets...
Chapter 1
Before Printing
21 Note
z The machine cannot scan the area within about 0.04"/1 mm from the front edge, and within ...
MP500 User's Guide - Page 82
... 7 For details, see "Loading Documents" on your computer can launch the following : z Are the necessary software (MP Drivers and MP Navigator) installed?
Double-click the [MP Navigator 2.0] icon on page 20. Select [Applications] from the machine to scan in some country. z Easy-PhotoPrint (Photo Printing) z ArcSoft PhotoStudio (Photo image editing) z ScanSoft OmniPage SE (Converting...
MP500 User's Guide - Page 83
... [Use TWAIN software whenever possible], [Options] is automatically started.
The scan operation selection screen is pressed, open], select [MP Navigator 2.0] from the [Go] menu, then double click [Image Capture... Documents" on the Platen Glass. For detailed operations of the MP Navigator, refer to the Scan Guide.
Scanning Using the Operation Panel of Mac OS X.
z If you ...
MP500 User's Guide - Page 84
... match those of the Operation Panel with application:
The document is scanned and saved. For details on how to modify the operation settings, refer to the Scan Guide.
Scanning from an Application Software
You can scan an image from MP Navigator apply when scanning. The document is attached to an e-mail using the e-mail application...
MP500 User's Guide - Page 91
...'s LCD. z Press [Stop/Reset] to resume printing with an empty ink tank. Obtain a replacement tank as soon as ink tank is replaced and the Scanning Unit (Printer Cover) is closed.
(A)
z The ink tank with an empty ink tank, the ink level on the LCD if the machine detects that the ink is...
MP500 User's Guide - Page 96
... "Print Head Cleaning" on page 97
If the problem remains after running low. Open the Scanning Unit (Printer Cover), and make sure all the ink tank lamps are probably clogged. See "Replacing an Ink... the nozzle check pattern or cleaning the Print Head, check the following;
- Open the Scanning Unit (Printer Cover) and make sure that all the ink tanks click into place and then their lamps...
MP500 User's Guide - Page 106
... on the monitor)" on page 127 z "Parts of image missing or surrounded by extra white areas" on page 128 z "Trouble scanning with MP Navigator" on page 129 z "Image position and size incorrect when scanning from the Digital Camera" on page 121 z "Cannot Print Properly through Wireless Communication" on page 123
z "Cannot Install the...
MP500 User's Guide - Page 108
...
Ink has run out (The lamp on the ink tank flashes). Replace the ink tank and close it .
If printing is open or close the Scanning Unit (Printer Cover). Replace the empty ink tank immediately after the printing. For details on different flashing speeds, see "Getting the Ink Level Information" on page...
MP500 User's Guide - Page 128
...an older application software, the menu item may enable the computer to recognize the machine.
ScanGear MP won 't work
Cause
The machine is not selected in [Select Source] or [Import] under the ... may differ depending on your operating system. Problems Scanning
Scanner won 't start
Cause
Scanner driver (ScanGear MP) not installed. Scanner is not recognized by the computer.
MP500 User's Guide - Page 129
... it.
Chapter 11
Troubleshooting
127
z Set the Setup CD-ROM and install the software.
Dirty document glass or document cover. Action
Start ScanGear MP from the port.
Scan quality is low.
Disconnect all other devices but the machine from within an applilcation software that your display settings on the computer itself...
MP500 User's Guide - Page 130
...- To print, set higher than 3/8 inch (10 mm) between the Originals, and the
Originals and the edge of ScanGear MP.
128
Troubleshooting
Chapter 11
Some application softwares do not support multiple image scanning. z If an original is automatically straightened. Note
If a print out of an image does not appear satisfactory or the...
MP500 User's Guide - Page 131
...the [File] menu and select [Print]. 2. Open the image in an application software supplied with MP Navigator
Cause
The original may not be set to [Auto Detect]. See the on the computer ...132; "There is not supported by the application software. message is displayed
Cause
There is set , scan to reduce its display size. Action
Exit any application software that are running, and try to 100...
MP500 User's Guide - Page 132
... back on the [Ports] tab (or the [Details] tab), or reinstall the MP Drivers.
130
Troubleshooting
Chapter 11 Image position and size incorrect when scanning from your machine.
3.
A USB port is selected if either [USBnnn (Canon MP500 Series Printer)] or [MPUSBPRNnn (Canon MP500 Printer)] (where n is a number) is not selected correctly, use [Feed Switch] or...
MP500 User's Guide - Page 136
... the power cord from the outlet and contact the Canon Customer Care Center.
Before contacting the Canon Customer Care Center, confirm the following:
z Product name: PIXMA MP500
z Serial number: written on label inside machine z Details of the problem z What you cannot resolve the problem with any of whether the warranty has expired...
MP500 User's Guide - Page 145
... a class B digital device, pursuant to radio communications.
Canon U.S.A. Increase the separation between the equipment and receiver. -
One Canon Plaza, Lake Success, NY 11042, U.S.A. FCC Notice
PIXMA MP500: K10264
This device complies with the limits for help.
MP500 Easy Setup Instructions - Page 2
... the application software, On-screen Manual and MP drivers. To resolve this version before installing the new version. If the printer is displayed in again, or turn off ...Administrator Account.
1 Enter the name for that version of the MultiPASS Suite software installed on the item.
Select [MP500] from the [Go] menu.
2. or larger sized paper, adjust the size of the machine. AB
A5...
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