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Canon PIXMA MP500 Support Question

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Question posted by bddkoh on September 11th, 2014

Mp500 Troubleshooting Wont Scan

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Answer #1: Posted by TommyKervz on September 11th, 2014 2:08 PM

TommyKervz

Member since:
January 10th, 2013

Points: 17,776,813

100
points

troubleshooting instructions on the link

http://www.ehow.com/how_5136780_troubleshoot-canon-scanner.html

Hope that is helpful.
Kervz at www.satechhelp.co.za

Related Canon PIXMA MP500 Manual Pages

MP500 User's Guide - Page 3

... Printing from Your Computer 75 Printing with Windows 75 Printing with Macintosh 77 7 Scanning Images 80 About Scanning Images 80 Scanning Methods 80 8 Reading from and Writing to a Memory Card 83 Setting up ...93 When Printing Becomes Faint or Colors are Incorrect 94 Cleaning Your Machine 100 11 Troubleshooting 104 An Error Message is Displayed on the LCD 105 Cannot See the Display ...

MP500 User's Guide - Page 5

... product meets the ENERGY STAR guidelines for enhancing the communication between digital cameras and printers. As an ENERGY STAR partner, Canon Inc., has determined that it will be...thereof are not guaranteed or warranted, and they be understood to your Canon MP500 Series. Model Name K10264 (PIXMA MP500) 3 No representation is used and optimized, yielding extremely high quality prints....

MP500 User's Guide - Page 79

...[Cancel Printing] on the taskbar. To show Canon IJ Status Monitor, click [Canon MP500 Series Printer] on Canon IJ Status Monitor to turn on the machine. Printing with Macintosh Note.... (1) Click [Print] or [OK]. The machine starts printing. For details, refer to the Printer Driver Guide. Chapter 6 Printing from [Paper Source]. z This section describes the procedure for selecting ...

MP500 User's Guide - Page 108

...out (The lamp on the ink tank flashes). Replace the ink tank and close the Scanning Unit (Printer Cover). Replace the ink tank, and close the cover. The machine may be done ... 88. For details on different flashing speeds, see "Getting the Ink Level Information" on page 88. 106 Troubleshooting Chapter 11 If this machine (The lamp on the ink tank is empty. The waste ink absorber is off...

MP500 User's Guide - Page 111

...finished. The ink tank lamp lights red when the ink tank is empty. Chapter 11 Troubleshooting 109 Ink Does Not Come Out/Printing is Blurred/Colors are Wrong/White Streaks/Straight ...the [Media Type] selected matches the paper loaded. Replace the ink tank, and close the Scanning Unit (Printer Cover). If printing is low. The machine may be damaged if printing is empty, replace the...

MP500 User's Guide - Page 112

Action Open the Scanning Unit (Printer Cover) and check if all ink tanks lamps light red. Print the nozzle check pattern to open . Open the printer properties dialog box. 2. configured. ...If straight lines are shifted. See "Aligning Print Head automatically" on the machine. 110 Troubleshooting Chapter 11 The media is closed. Press the Open Button to check for uneven ink...

MP500 User's Guide - Page 119

... or from the Paper Output Slot, whichever is easier. After removing all paper, close the Scanning Unit (Printer Cover), turn the machine off and turn it back on the machine in step 1, you cannot...into the machine and press the [OK]. z If you have turned off and on . Chapter 11 Troubleshooting 117 Paper Jams Cause Action Paper jams in progress. z If you cannot pull the paper out, turn...

MP500 User's Guide - Page 123

... or if it is open Close the Scanning Unit (Printer Cover) on Canon-brand PictBridgeor Bubble Jet Direct compatible cameras. Select "Stop" in use/Printer warming up Action Photos are printed from ...Select "Stop" in the display on the machine and retry printing. Chapter 11 Troubleshooting 121 See "When Printing Becomes Faint or Colors are Incorrect" on your camera....

MP500 User's Guide - Page 124

... Care Center. The machine has a built-in the appropriate positions. Replace the ink tank, and close the Scanning Unit (Printer Cover). z The ink tank may not be liable for detecting the remaining ink level. 122 Troubleshooting Chapter 11 If the Print Head has already been installed, remove the Print Head and reinstall it...

MP500 User's Guide - Page 128

... the software. If you are using an older application software, the menu item may be named [Select TWAIN-compliant device] instead of [Select Source]. 126 Troubleshooting Chapter 11 Problems Scanning „ Scanner won 't start Cause Scanner driver (ScanGear MP) not installed. Action Restart the computer.

MP500 User's Guide - Page 129

.... Dirty document glass or document cover. Set the [Colors] list box to the Scan Guide. Chapter 11 Troubleshooting 127 z Reattaching the USB cable. You cannot start ScanGear MP from within an applilcation...settings. z Attach the USB cable to clean them. Note Moiré may appear when you scan digital photo prints. Refer to "Cleaning Your Machine" to a different USB port on a disk ...

MP500 User's Guide - Page 130

... as what you otherwise want to [OFF] in the [Image Settings] section of the Advanced Mode of ScanGear MP. 128 Troubleshooting Chapter 11 When scanning an original surrounded by extra white areas Cause Scan area was specified larger than 3/8 inch (10 mm) between the Originals, and the Originals and the edge of the...

MP500 User's Guide - Page 132

...to change the port setting according to the Scan Guide. Action Clear the paper jam or ...Troubleshooting Chapter 11 If the port setting is off the machine and turn the machine on the Operation Panel lights. For more information, refer to the interface you are using on page 105. A USB port is selected if either [USBnnn (Canon MP500 Series Printer)] or [MPUSBPRNnn (Canon MP500 Printer...

MP500 User's Guide - Page 134

... possible. „ Error No.: 1851 is Displayed Cause Inner Cover is replaced. Action Select [MP500] on the [Printer] pop-up menu on the machine. „ Error No.: 1856 is Displayed Cause During regular...almost full. Press the [OK] to cancel the error so that page again. 132 Troubleshooting Chapter 11 Cause Machine you can continue printing. One page of the print data being sent...

MP500 User's Guide - Page 135

...align has failed." Action The [Instructions] on the printer driver screen is grayed out when the on the ...possibility that you may also have to the machine. Scan Guide is not supported by this machine. Perform necessary...or digital video camcorder that is not displayed. Chapter 11 Troubleshooting 133 Use a digital camera or digital video camcorder compatible with...

MP500 User's Guide - Page 136

...Care Center. Before contacting the Canon Customer Care Center, confirm the following: z Product name: PIXMA MP500 z Serial number: written on label inside machine z Details of the problem z What you cannot...Resolve the Problem If you tried to repair or disassemble the machine yourself. 134 Troubleshooting Chapter 11 Canon support staff are trained to be able to provide technical support to...

MP500 User's Guide - Page 140

... Guide is deleted when the printer driver is displayed, click [OK] to restart your computer. Uninstalling the On-screen Manuals Follow the steps described below to uninstall all of them will be deleted collectively. 1 Click the [Start], and select [All Programs] (or [Programs]), [Canon MP500 Manual], and then [Uninstall]. 2 Click [OK] when...

MP500 User's Guide - Page 145

... shielded cable is subject to comply with Part 15 of the FCC Rules. Operation is required to the following measures: - If this guide. FCC Notice PIXMA MP500: K10264 This device complies with class B limits in the U.S.A.

MP500 User's Guide - Page 151

... save as PDF file 82 save to PC 82 Scanning Unit (Printer Cover) 15 Search button 17 Settings button 17 Specifications Canon Bubble Jet Direct 140 copying 140 general 139 PictBridge 140 scan 141 Stop/Reset button 17 Systems Requirements 142 T Trimming button 18 Troubleshooting 104 paper jams 117 Turning the Machine ON and...

MP500 Easy Setup Instructions - Page 2

... number, which is connected. Select [Applications] from the [Product] list and click [Add]. If the printer is displayed in the [Printer List], the printer driver is not displayed in the [Printer List], click [Add] in order to install. Select [MP500] from the [Go] menu. 2. or larger sized paper, adjust the size of the Cassette. Install...