Brother International MFC 6490CW Support Question
Brother International MFC 6490CW Support Question
Find answers below for this question about Brother International MFC 6490CW - Color Inkjet - All-in-One.Need a Brother International MFC 6490CW manual? We have 8 online manuals for this item!
Question posted by bvasdatta on July 7th, 2015
Adf Document Jam.
There is no paper,but always shows it jam,whats the error?
Current Answers
Answer #1: Posted by OldOwl on July 7th, 2015 11:42 PM
OldOwl
Member since:
March 25th, 2013 Points: 266,840
Member since:
March 25th, 2013 Points: 266,840
Hi.
This is the link to the detailed instructions.
http://www.brother-usa.com/FAQs/Solution.aspx?FAQI...
Hit "Accepted" and/or "Helpful" if I have helped you. I would be humbled. Have a great day!
Related Brother International MFC 6490CW Manual Pages
Network Users Manual - English - Page 18
... such as fax numbers and E-mail addresses from an LDAP server. FTP client (For MFC-5890CN, MFC-6490CW and MFC-6890CDW)
1
The File Transfer Protocol (FTP) allows the Brother machine to scan black and white or color documents directly to manage network devices including computers, routers and Brother network ready machines.
You can activate LLTD using Web...
Network Users Manual - English - Page 38
... OK.
q Enter the password and press OK. t If your wireless device is connected successfully, the display shows Connected for 60 seconds and
configuration is set to not broadcast the SSID,...WEP, go to o. Go to h. Configuring your machine for a wireless network (Not available for MFC-5490CN and MFC-5890CN)
g The machine will have chosen. You should see Entering Text
on page 179.)
p...
Network Users Manual - English - Page 40
...the wireless device you chose No, go to g. If the connection failed, the display shows Connection Failed for 60 seconds and
configuration is connected successfully, the display shows Connected for... drivers and software necessary for MFC-5490CN and MFC-5890CN)
m Choose and press the key option KEY1:, KEY2:, KEY3:, KEY4:. t If your wireless device is completed. Configuring your machine...
Software Users Manual - English - Page 22
...Mirror Printing is not available when you want to enlarge or reduce the document to fit the paper size. „ Choose Free if you choose Transparencies as a Watermark ...(4). f Click OK to the default settings, click Default (6), then OK (7).
14 To return to apply your chosen settings. b Choose your setting for Color...
Software Users Manual - English - Page 109
... for the destination PC on the settings of the Device Button tab, Black Start or Color Start do not change between color and black and white scanning, choose color or black and white in network support)
For Touchscreen models
4
a Load your document.
g Press Black Start or Color Start. The machine starts the scanning process.
Press OK...
Software Users Manual - English - Page 124
... the FTP server is entered incorrectly then the LCD will show Authenticate Err, please start the Scan to choose File Name. Note
If a timeout or any other error occurs, start the process again from the beginning a. Press... to m.
Press 1 for Yes or press 2 for No. Press Black Start or Color Start and go to n.
If you want to use (up to use and press OK. Press OK.
Press Black...
Software Users Manual - English - Page 131
...up to choose . Note If a timeout or any other error occurs, start the process
again from the beginning a. How ...process. Note If there is entered incorrectly then the LCD will show Authenticate Err, please start the Scan to change.
j After ... to 60 characters).
h Enter the password. Press OK. Press Black Start or Color Start and go to FTP 4
You can set a new default for the FTP ...
Software Users Manual - English - Page 239
... c to choose Letter, Legal, Ledger, A4 or A3. Press OK. Press Black Start or Color Start and go to l. Press 1 for Yes or press 2 for B/W documents. Press OK. Press OK.
Press d or c to choose File Name. Note For MFC-6490CW If you are using the scanner glass of the following:
„ If you want...
Software Users Manual - English - Page 246
...beginning a. Note If a timeout or any other error occurs, start the process again from the beginning a....example.com up to FTP. Press OK.
g Enter the username. o The LCD shows Connecting.
b Press Scan to 60 characters) or the IP address (for 12
example... the scanner glass, the LCD displays Next Page?. Press Black Start or Color Start and go to o.
Press OK. i Press and choose your own...
Users Manual - English - Page 15
... are having difficulty with your machine 145 Dial Tone ...152 Telephone line interference 152
Error and Maintenance messages 153 Error animation 159 Transferring your faxes or Fax Journal report 159 Document jam 161 Printer jam or paper jam (MFC-5890CN only 162 Printer jam or paper jam (MFC-6490CW only 164
Routine maintenance 167 Replacing the ink cartridges 167 Cleaning the outside of...
Users Manual - English - Page 38
...% 20 lb (80 g/m2)
Document Sizes Supported
2
Length: Width: Weight:
(MFC-5890CN) 5.8 to 14 in. (148 to 355.6 mm) (MFC-6490CW) 5.8 to 17 in. (148 to 431.8 mm)
(MFC-5890CN) 5.8 to 8.5 in. (148 to 215.9 mm) (MFC-6490CW) 5.8 to 11.7 in the ADF.
DO NOT use paper that is feeding. a Unfold the ADF Document Support (1)
and the ADF Document Output Support Flap (2).
1 2
b Fan...
Users Manual - English - Page 39
... can use the scanner glass, the ADF must be empty.
2
a Lift the document cover. Document Sizes Supported
2
Length: Width: Weight:
(MFC-5890CN) Up to 11.7in (297mm) (MFC-6490CW) Up to 17 in. (431.8 mm)
(MFC-5890CN) Up to 8.5in (215.9mm) (MFC-6490CW) Up to 11.7 in the ADF until the LCD display shows ADF Ready and you feel it .
23...
Users Manual - English - Page 115
... to help an image look sharper and more vivid. e Press d or c to choose Paper Size. d Press a or b to choose Plain Paper,
Inkjet Paper, Brother BP71, Other Glossy or Transparency.
Paper Size
11
If copying on page 28.
Press OK.
Tray Select (MFC-6490CW only)
11
You can adjust the copy contrast to change the tray that will...
Users Manual - English - Page 170
... off Distinctive Ring on page 22.
If the error is not completely closed Lift the scanner cover and then close the ink cartridge cover until it , the color fax will be sent as a black & white fax.
Print data is Open Data Remaining Disconnected Document Jam DR Mode in Use High Temperature
Cause
Action
You...
Users Manual - English - Page 173
... paper jam
(MFC-6490CW only) on page 159.)
157 See Transferring your faxes or Fax Journal report on page 164.
(MFC-5890CN)
Remove the jammed paper by following the steps in the memory. Replace Ink
One or more of the ink cartridges Replace the ink cartridges. (See Replacing have reached the end of their life. If the error...
Users Manual - English - Page 174
Error Message Unable to Scan XX
Unusable Device Disconnect device from front connector & turn the machine off and then on Unusable Device Please Disconnect USB Device. Wrong Paper Size
Cause The machine has a mechanical problem. -OR- A foreign object such as a clip or ripped paper is in Fax mode (MFC-6490CW only) on page 28 and Tray use in Copy mode...
Users Manual - English - Page 177
.../Exit.
Troubleshooting and Routine Maintenance
Document jam B
Documents can jam in the middle.
161 Follow the steps below to the
right.
Document is jammed inside the ADF
unit
B
aB Take out any paper from the ADF that is
not jammed. Note
To avoid future document jams close the ADF cover properly by pressing it down gently in the ADF unit if they are not...
Users Manual - English - Page 212
Enlarge/Reduce 100%*
-
Tray#1* Tray#2 Plain Paper* Inkjet Paper Brother BP71
You can choose the
95
64% LGRiLTR (MFC-6490CW)
reduction ratio for your type of document. Letter*
Choose the paper size that 99 matches the paper in the tray. Copy (
)
Level1
Level2
Level3
Options
Descriptions
Page
Quality
-
-
Best
-
-
95
104% EXEiLTR You can choose the
95
130...
Users Manual - English - Page 223
...Paper weight, thickness and capacity on page 21.
„ Maximum paper tray capacity: Approx. 150 sheets of 20 lb (80 g/m2) plain paper
Paper Tray #2 (MFC-6490CW) „ Paper type:
Plain paper „ Paper... media D
Paper Input Paper Output
Paper Tray „ Paper type:
Plain paper, inkjet paper (coated paper), glossy paper 2,
transparencies 1 2 and envelopes
D
„ Paper size:
Ledger...
Users Manual - English - Page 244
...Ring 69 Speed Dial
changing 82, 83, 84, 85
dialing 79 storing 83
T
TAD (telephone answering device),
external 49, 72, 75 connecting 72, 73
receive mode 49 recording OGM 74 with two-line ..., 19, 20, 21, 207
Tray Select key 99 Troubleshooting 145
checking ink volume 174 document jam 161 error messages on LCD 153 if you are having difficulty
copying 150 incoming calls 149 Network 151 ...
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