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Brother International IntelliFax-2800 Support Question

Brother International IntelliFax-2800 Support Question

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Question posted by jomeara on March 3rd, 2012

Intellifax 2800

I sell office supplies and replaced the drum & toner in a customer's Brother Intellifax 2800 fax machine. Their is a signal that still tells us to REPLACE DRUM SOON. Is there a way to reset the machine?

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Related Brother International IntelliFax-2800 Manual Pages

Users Manual - English - Page 2

...: Place of Purchase: * The serial number is on the back of theft, fire or warranty service. ©1996-2001 Brother Industries, Ltd. If You Need to Call Customer Service Please complete the following information for future reference: Model Number: FAX-2800, FAX-2900, FAX-3800, MFC-4800 (Circle your purchase, in the event of the unit.
Users Manual - English - Page 3

..., you must be made from within that country. Brother fax-back system Brother Customer Service has installed an easy-to-use the system to send faxes to any fax machine, not just the one -stop resource for all your Fax Machine/ Multi-Function Center needs. Visit us at: http://solutions.brother.com You can get the most from which you...
Users Manual - English - Page 13

... Overview 1-5 About Fax Machines 1-7 Custom Features 1-7 Do You Have Voice Mail on the Phone Line 1-7 Why Should There Be Trouble 1-7 How Can You Avoid Possible Problems 1-7 Fax Tones and Handshake 1-7 ECM (Error Correction Mode 1-8 2 Assembly and Connections 2-1 Packing List 2-1 Choosing a Location 2-2 Assembly 2-3 Installing the Drum Unit Assembly (with Toner Cartridge...
Users Manual - English - Page 22

... without lifting the handset. -OR- Copy Makes a copy. 5 Redial/Pause Redials the last number called. Also lets you select. FAX-2800, FAX-2900 and FAX-3800 Control Panel Overview 2 1 12 11 3 4 (FAX-2800) 56 7 1 Liquid Crystal Display (LCD) The LCD displays messages to help you set up numbers stored in auto dial numbers. 89 10 6 Reports...
Users Manual - English - Page 59

... to ON, but your FAX/MFC doesn't automatically connect a fax call . However, you can let the FAX/MFC answer and detect if it's a fax or voice call , the FAX/MFC signals you with a double-ring for the length of an extension phone connected to another wall jack, just replace the handset. If it's a fax call only if you...
Users Manual - English - Page 64

.... I Open the document tray by pulling it toward you insert documents face down I The FAX-2800 and MFC-4800's ADF (automatic document feeder) can hold up to 20 pages, feeding each.... 6 Setup Send 6 Before You Begin Before you begin sending faxes, please be between 5.8 and 8.5 inches wide and between 3.9 and 14.1 inches long. Your machine can hold up to fit the width of how wide the paper...
Users Manual - English - Page 75

Speed Dial #02 has been pre-programmed for the Brother fax-back system. You can override them if you enter letters-OR-Press Menu/Set to ...Storing One Touch Numbers (For FAX Models Only) and Storing Speed Dial Numbers. The FAX-2800 and MFC-4800 have to press six keys. (Search/Speed Dial, #, the three-digit location, and Fax Start). Storing Speed Dial Numbers For FAX-2800 and MFC-4800, you ...
Users Manual - English - Page 76

... 05, #09. Press Search/Speed Dial, followed by pressing only the One Touch key (FAX models only) or Search/Speed Dial, #, the two-digit location, (FAX-2800, MFC-4800) or three-digit location (FAX-2900, FAX-3800) and Fax Start. For the FAX models, press a One Touch key where you 'll need to enter a name for the...
Users Manual - English - Page 78

...replace the handset. the other party answers. (The speaker works only one way; One Touch Dialing (For FAX Models Only) 1 Pick up the handset, press Fax Start when the receiving fax machine answers with fax tones. If you try to use a One Touch location with fax...For FAX-2800 and MFC-4800, press Search/Speed Dial, press #, and then press the two-digit Speed Dial location. For FAX-2900 and FAX-...
Users Manual - English - Page 79

... could press Search/Speed Dial, #, 0, 0, 3 and then press 7, 0, 0, 1 using the dialing pad. (For FAX-2800 and MFC-4800) you can dial "5557000". Rates may want to 5557001 you could press One Touch 3 and then press ...key # 003 and "7000" on separate keys in the order you entered it, as soon as One Touch (FAX models only) or Speed Dial numbers. For example, to change a number, you can ...
Users Manual - English - Page 80

... using One Touch (FAX models only), Speed Dial, Group number, Search or the dial pad. The easiest way to broadcast is automatically sending the same fax message to multiple fax numbers. The LCD ... then start sending faxes to the numbers you can "broadcast" faxes automatically to up to 178 (FAX-2900 and FAX-3800), 158 (FAX-2800) or 150 (MFC-4800) different locations from the FAX/MFC. Keep in...
Users Manual - English - Page 90

... a command. Changing the Remote Retrieval Access Code Enter your Remote Access Code when the FAX/MFC picks up your call, so you can call your FAX/MFC from any fax machine using touch tone. 2 When your FAX/MFC answers, immediately enter your Remote Retrieval Access Code (1 5 9 ). 3 The FAX/MFC signals the kinds of messages received: 1 long beep -
Users Manual - English - Page 109

... A poor quality phone line caused communications error. CONNECTION FAIL You tried to poll a fax machine that country. Verify the other party's polling setup. Error Messages You may not be... help, call the Brother fax-back system at In USA: 1-800-521-2846 In Canada: 1-800-681-9838 1-514-685-5381 (in Montreal) ERROR MESSAGE CAUSE ACTION CHANGE DRUM SOON The drum unit is not in...
Users Manual - English - Page 117

.... T R O U B L E S H O O T I N G A N D R O U T I N E M A I have Call Waiting, RingMaster, Voice Mail, an answering machine, alarm system or any other custom feature on Call Waiting Caller ID, you have difficulty with it is signaling you catch the other party to hold while you to your business, a separate line with your fax machine, it . The FAX/MFC knows the incoming call is not...
Users Manual - English - Page 120

... white stripes or faint images and the LCD shows CHANGE DRUM SOON, replace the drum unit with a new one . Dark Stripes or Toner Stains Clean the FAX/MFC's interior and the primary corona wire of the toner cartridge. (See Routine Maintenance, page 13-16 and Cleaning the Drum Unit, page 13-18.) Make sure that meets the specifications...
Users Manual - English - Page 121

...that meets the specifications. You must then replace the drum unit with a new one . Make sure the FAX/MFC is necessary to replace it will cause this case, replace the drum unit with a new one . Ghost... 13-17 and Cleaning the Drum Unit, page 13-18.) If a blurred page occurs after cleaning and the LCD shows CHANGE DRUM SOON, replace the drum unit with the toner cartridge installed.
Users Manual - English - Page 131

... quality even before CHANGE DRUM SOON is near the end of pages per job. When you replace the drum unit, you may be printed by your drum. HOT! There are many factors that you use only a genuine Brother toner cartridge. Replacing the Drum Unit The FAX/MFC uses a drum unit to print without replacing the drum unit for a while. The drum unit is a consumable...
Users Manual - English - Page 138

... for the drum unit on Brother laser models. User Settings List A printed report that appears on received documents significantly lighter. Standard resolution 203 × 98 dpi. It includes the sender's name and fax number. temporary settings You can connect an external TAD to the receiving fax machine. G-4 GLOSSARY toner cartridge An accessory that holds toner for regular...
Users Manual - English - Page 147

... a fax machine using touch tone. 2 When your FAX/MFC answers, immediately enter your wallet or organizer. EXIT REMOTE OPERATION Press 9 0. No messages. 4 After 2 short beeps, enter a command. 5 Press 9 0 to reset your FAX/MFC when you finish. 6 Hang up. 4 1 Remote Retrieval Access Card If you plan to fit your Remote Retrieval Access Code (159 ). 3 Your FAX/MFC signals...
Quick Setup Guide - English - Page 1

.... TEL: C. Unpack the drum unit assembly, and gently rock it from the Brother Solutions Center. LINE Note: Please select "TAD" on your machine if you do not expose it toward the fax machine and the paper level is answered as a fax. Enter two digits for the month and press Menu/Set. NAME: D. FAX-2800 FAX-2900 Quick Setup Guide...

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