Get support for Alpine INE-W940

Alpine INE-W940 Support Question

Alpine INE-W940 Support Question

Find answers below for this question about Alpine INE-W940.
Need a Alpine INE-W940 manual? We have 6 online manuals for this item!
Question posted by lcuevas on January 29th, 2017

Ine-w940 Losing Bluetooth Connection Multiple Times

INE-W940 losing Bluetooth connection multiple times

Current Answers

Answer #1: Posted by techyagent on January 29th, 2017 6:39 AM
This answer was accepted by the poster of the original question.
techyagent

Member since:
June 17th, 2014

Points: 4,799,800
1,090
points
1. Make sure Bluetooth is turned on. You should see the little Bluetooth symbol at the top of your phone's screen. If you don't, go into the settings to enable it.

2. Determine which pairing process your device employs. The process for pairing devices can vary. Sometimes, for example, it involves tapping a code into your phone. Other times, you can just physically touch your phone to the device you want to pair it with. Or in the case of the Bose SoundLink, you only have to hold down a button on the speaker to pair it with a phone.

If you're not sure how to pair a device, refer to its user guide; you can usually find one by searching online.

3. Turn on discoverable mode. Let's say you want to pair your phone with your car's infotainment system so you can enjoy hands-free calling, texting and navigation. First, go into your phone's settings and tap on Bluetooth; doing so makes the phone visible to the car. Then depress the buttons on your car's infotainment system, usually on the steering wheel or center stack, to get it looking for the device.

Once it finds your phone, the car may ask for a numeric code you need to confirm or input on your phone. After you do so, the devices should be paired. Keep in mind your phone or your car may only stay in discoverable mode for a few minutes; if you take too long, you'll need to start over.

4. Make sure the two devices are in close enough proximity to one another. While you wouldn't think someone might try to pair an iPad with a keyboard if the two weren't sitting right next to each other, it's probably worth noting that you should make sure any devices you're trying to pair are within five feet of one other.

5. Power the devices off and back on. A soft reset sometimes can resolve an issue. With phones, an easy way to do this is by going into and out of airplane mode.

6. Power down likely interferers. Say that faithful Bluetooth speaker usually connects to your partner's smartphone instead of yours. If you're having trouble pairing your phone with the speaker, it could be because the speaker is trying to activate its usual connection. Some older devices are very simple. They just try to connect with the last thing they paired with. If a Bluetooth device was previously paired with something else, turn off that other gadget.

7. Charge up both devices you're trying to pair. Some devices have smart power management that may turn off Bluetooth if the battery level is too low. If your phone isn't pairing, make sure it and the device you're trying to pair with have enough juice.

8. Delete a device from a phone and rediscover it. If your phone sees a device but isn't receiving data from it, sometimes it helps to start from scratch. In iOS settings, you can remove a device by tapping on its name and then Forget this Device. In Android settings, tap on a device's name, then Unpair. After removing a device, start at step 1 on this list.

9. Get away from the Wi-Fi router. Another potential obstacle to successful pairing is interference from devices that use the same spectrum, such as your Wi-Fi router. "Wi-Fi has been designed to cope with this, but it might not be a good idea to have your devices directly on top of the router," Powell says.

10. Move away from a USB 3.0 port. "Interference from USB 3.0 is also possible," Powell says. Newer laptops, for example, often have the higher-speed USB 3.0 port, so if the connection isn't happening, try pairing your Bluetooth gadgets away from the computer.

11. Make sure the devices you want to pair are designed to connect with each other. Whether it's a headset, speaker, mouse, keyboard, camera or something else, your device has a specific profile that spells out what it can connect with. If you're not sure, check the user manual.

12. Download a driver. If you're having problems pairing something with your PC, you might be lacking the correct driver. The simplest way to figure this out is to do an online search for the name of the device you're trying to pair along with the word "driver."

13. Update the hardware's firmware. Some automotive audio systems have been known to not pair with phones because the Bluetooth drivers in these systems didn't work with Bluetooth 4.0. If you're not sure how to get the latest firmware for your hardware, check with the device manufacturer.

14. Limit data shared between devices. Android and Windows devices let you choose the information you share between devices. So, for instance, you can choose to share phone audio, media audio, contacts and text messages with your car. If you don't need to share all of the data, deselecting one or more of the types of information may enable the devices to pair.

For Android devices, go to Settings > Bluetooth and select the device. If there are options to select, they will appear. For Windows, go to Control Panel > Hardware and Sound > Devices and Printers and right click on the Bluetooth device in question. Then select the Services tab to choose which types of information to share.

Thanks


Techygirl

Related Alpine INE-W940 Manual Pages

Owner's Manual - Audio (english) - Page 4

... Input Signal System 45 Setting the BLUETOOTH Pandora® (INE-W940/INE-NAV-40 only 45 BLUETOOTH Setup BLUETOOTH Setup Operation 45 BLUETOOTH Setting 46 Displaying BLUETOOTH Information .......... 46 Registering the BLUETOOTH Device 46 Automatic Connection Setting 46 Setting the Passcode 46 Setting Received Calls Automatically 47 Setting the Time for Automatic Reception of a Call 47...
Owner's Manual - Audio (english) - Page 5

... Operation (Optional) Rear Camera Operation 60 Displaying the Rear View Video while the Car is in Reverse 60 Guide Display ON/OFF Setting 60 Adjusting the Caution Display Location ..... 60 About the Rear Camera Guide 60 SiriusXM Satellite Radio (Optional) (INE-W940/INE-NAV-40 only) Receiving Channels with the SiriusXM Tuner 63 Tuning...
Owner's Manual - Audio (english) - Page 6

... 71 Searching for a Desired Video File 71 Alphabet Skip Function 72 Direct Up/Down Function 72 Search Position Memory 72 Repeat Play 72 Random Play (Shuffle 72 Random Play (Shuffle All 72 Pandora® internet radio (optional) (INE-W940/INE-NAV-40 only) Listening to Pandora 73 iPhone Pandora 73 BLUETOOTH Pandora 73 "Thumbs" Feedback...
Owner's Manual - Audio (english) - Page 9

...(Bumps) Installation Location Make sure the INE-W940/INE-NAV-40/INE-W940S will not leave fingerprints on . Damaged ...Disc Do not attempt to : • Direct sun and heat • High humidity and water • Excessive dust • Excessive vibrations Correct Handling Do not drop the disc while handling. For more than one disc at a time...
Owner's Manual - Audio (english) - Page 10

...) can cause operational problems. We recommend not using the INE-W940/INE-NAV-40/INE-W940S. For connecting the SPST switch, refer to simplify this unit. CD-R/ DVD-R/ DVD+R/ CD-RW DVD-RW DVD+RW CD Format MP3 Format ("mp3") WMA Format ("wma") AAC Format ("aac," "m4a") DVD Video Format DivX Format ("avi," "divx") • Discs that...
Owner's Manual - Audio (english) - Page 11

... unit for making your own music CDs (either Audio CD or MP3/WMA/AAC encoded CD-R/ RW files). Never expose the disc to insure proper playback. Tips for a long time. Once this additional data has been recorded, this... disc is designed to help you create your own discs The INE-W940/INE-NAV-40/INE-W940S plays DVD Video, DivX®, Audio CD and has a built in the store (also known as follows.
Owner's Manual - Audio (english) - Page 14

...AUDIO) button Displays the Audio/Visual screen. Refer to activate /deactivate the mute mode. MUTE/C button Press to "About Dual Screen" (page 16). MUTE). The buttons found on by pressing any button. • The INE-W940/INE-NAV-40/INE-W940S... and hold this unit's functions cannot be performed while the vehicle is connected, press and hold the MUTE button for at the remote control sensor....
Owner's Manual - Audio (english) - Page 18

... device. : BLUETOOTH connection to audio device : BLUETOOTH connection to OFF. Indicates the battery level of the connected BLUETOOTH compatible device. Indicates the signal strength level of the connected BLUETOOTH device. About the Indicator Display The Indicator Bar at the bottom of the screen displays various types of information, like the current time. Displayed when BLUETOOTH setting...
Owner's Manual - Audio (english) - Page 21

... M.I .X. The tracks (files) will be played back on this unit. • If a disc contains both audio data and MP3/WMA/AAC data, this unit. The display shows the Disc mode screen. Use a format compliant ..., refer to start playback. • The playback time may take longer than normal to start playback. • The INE-W940/INE-NAV-40/INE-W940S can play mode will be canceled.
Owner's Manual - Audio (english) - Page 42

Sirius XM Setting (INE-W940/INE-NAV40 only) [SiriusXM] is selected on the Source setup menu in aspect ratio, parts ..., Song and Sports Team Alerts The following operations can manage the stored Alert (Songs, Artists, Sports teams) individually by this when connected to a conventional 4:3 size monitor. Radio Setting [Radio] is selected on the Source setup menu in step 3. However, due to...
Owner's Manual - Audio (english) - Page 50

..., and other person's voice is "INE-W940," "INE-NAV-40" or "INE-W940S" and the initial number of printing. The device name of this unit. About the Hands-Free Phone Hands-free calls are dependent on the surroundings, BLUETOOTH wireless connection may sound unnatural. • When using the hands-free phone/audio function, the following settings need to...
Owner's Manual - Audio (english) - Page 54

... title/Elapsed time do not display for BLUETOOTH Audio main screen Touch [ ] to select the desired track (file). Playback 1 Press the (AUDIO) button. 2 Touch [BLUETOOTH-AUDIO] of the current file: Touch [ ]. Returning to the beginning of Top banner. 3 Touch [ ] or [ ] to take the new call. Advance to A2DP (Advanced Audio Distribution Profile) or AVRCP (Audio/ Video Remote Control...
Owner's Manual - Audio (english) - Page 56

If the INE-W940/INE-NAV-40/INE-W940S is not installed correctly, the driver will show the warning-Picture off for your safety. 1 Press the (AUDIO) button. 2 Touch [AUX1]*1, [AUX2]*1 or [AUX3]*2 of Top banner. The AUX operation screen is applied. To hide the AUX operation screen, touch the video display area. Change to watch TV/ video while...
Owner's Manual - Audio (english) - Page 63

... banner. Check the tuner connections if the icon is canceled. Each time you touch this button,... are available only when a SiriusXM Tuner is connected. 1 Press the (AUDIO) button. For more information, visit www.siriusxm...SiriusXM Satellite Radio (Optional) (INE-W940/INENAV-40 only) SiriusXM Tuner operation: When an optional SiriusXM Tuner is connected to this unit, the following...
Owner's Manual - Audio (english) - Page 70

... unit. If the INE-W940/INE-NAV-40/INE-W940S is connected by using the iPhone or iPod touch itself. • To watch video while driving the vehicle. The driver or other people could occur. Display example for playing Artwork display Elapsed time : During audio-only playback of a video file in a Playlist, the Video icon is displayed. : During audio-only playback of...
Owner's Manual - Audio (english) - Page 71

...video, etc., from the list screen. • Video search mode depends on this unit can be changed by artist name 1 Touch [ (Search)] of the artist's name. Advancing to the INE-W940/INE-NAV-40/INE-W940S... after the connection. • An episode may not be used for the unit is performed. Songs - - - Playback 1 Press the (AUDIO) button. 2 Touch [iPod (Audio or Video)] of the...
Owner's Manual - Audio (english) - Page 73

... (AUDIO) button. 4 Touch [PANDORA®(BLUETOOTH)] of the screen to start playback. 5 To skip to the next song, touch [ ]. • The operation to the next song, touch [ ]. • If pairing is invalid. • The playback time may be correctly displayed. Please check "BLUETOOTH settings." For details, refer to BLUETOOTH Pandora® mode screen. The INE-W940/INE-NAV...
Owner's Manual - Audio (english) - Page 74

...song is activated and the station names are received. • The playback time may not be available. "Thumbs" Feedback You can personalize your Pandora stations. The new station.... Search by the date they were added to input characters from the INE-W940/INE-NAV-40. The "By Date" search mode is not connected to the INEW940/INE-NAV-40. 1 Touch [ (Search)] of Bottom banner to activate ...
Owner's Manual - Audio (english) - Page 81

... service center. • An access error to be slightly disturbed, but this unit. • The iPod/iPhone is rebooted automatically. Please ask Service Center for INE-W940/INE-NAV-40/INE-W940S and the BLUETOOTH audio device and reconnect. Connect an iPod/iPhone that is dirty. - Check the settings for some reasons. -
Owner's Manual - Audio (english) - Page 83

... GPS Reception sensitivity 1575.42 ±1 MHz -130 dB max. BLUETOOTH SECTION BLUETOOTH Specification Output Power Profile Bluetooth V2.1+EDR +4 dBm Max. (Power class 2) HFP (Hands-Free Profile) OPP (Object Push Profile) PBAP (Phone Book Access Profile) A2DP (Advanced Audio Distribution Profile) AVRCP (Audio/Video Remote Control Profile) GENERAL Power Requirement Operating temperature Output...

Similar Questions

My Navigation Button Does Not Work. Alpine Ine-w940
When I click on the Navigation button, it only shows a split screen. I want to change my time zone s...
(Posted by Mario2078 1 year ago)
My Alpine Ine-w940 Will Not Receive A Satellite Signal?
It says acquiring signal and nothing else.
(Posted by schwartzbuilt 1 year ago)
Bluetooth Connecting
how do I connect my stylo 3 to my cda117
(Posted by Rpm8420 6 years ago)
Alpine Ine-w940
on my alpine ine w940 my settings button and some feature are not highlighted and it wont let me pus...
(Posted by Tylerg120814 7 years ago)
Alpine Ine-w940 Can I Install This In A 4 Door 2013 Jeep Jk Wrangler Alpine
what parts would I need to have if I can?
(Posted by Davidcopia 7 years ago)
Ask a New Question
Use the box below to post a new question about this Alpine product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Alpine Manuals

Find free Alpine INE-W940 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Alpine Reviews

View thousands of Alpine user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Alpine customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Alpine customer service rankings, employee comments and much more from our sister site.

Alpine Recalls

Find comprehensive Alpine recall information updated hourly on RecallOwl.com.