User Guide
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Table of Contents Part III: Troubleshooting and Appendices 133 Chapter 23 Troubleshooting...134 23.1 Power, Hardware Connections, and LEDs 134 23.2 NBG6615 Access and Login ...135 23.3 Internet Access ...136 23.4 Resetting the NBG6615 to Its Factory Defaults 137 23.5 Wireless Problems ...138 Appendix A IP Addresses and Subnetting 139 Appendix B Pop-up Windows, JavaScripts and Java Permissions 148 Appendix C Setting Up Your Computer's IP Address 157 Appendix D Wireless LANs ...184 Appendix E Common Services ...197 Appendix...
Table of Contents Part III: Troubleshooting and Appendices 133 Chapter 23 Troubleshooting...134 23.1 Power, Hardware Connections, and LEDs 134 23.2 NBG6615 Access and Login ...135 23.3 Internet Access ...136 23.4 Resetting the NBG6615 to Its Factory Defaults 137 23.5 Wireless Problems ...138 Appendix A IP Addresses and Subnetting 139 Appendix B Pop-up Windows, JavaScripts and Java Permissions 148 Appendix C Setting Up Your Computer's IP Address 157 Appendix D Wireless LANs ...184 Appendix E Common Services ...197 Appendix...
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... place. • Back up an earlier configuration file, you will have to its factory default settings. If you backed up the configuration (and make the NBG6615 more secure and to manage the NBG6615. If you forget your last configuration. Use a password that's not easy to guess and that consists of different types of characters, such as numbers and letters. • Write down the...
... place. • Back up an earlier configuration file, you will have to its factory default settings. If you backed up the configuration (and make the NBG6615 more secure and to manage the NBG6615. If you forget your last configuration. Use a password that's not easy to guess and that consists of different types of characters, such as numbers and letters. • Write down the...
User Guide
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... not receiving power. Blinking The NBG6615 is inactive. The WPS process is sending/receiving data through the wireless LAN. NBG6615's User's Guide 13 The NBG6615 is negotiating a WPS connection with a wireless client via 5G. 1.3 LEDs Figure 2 Front Panel Chapter 1 Introduction The following table describes the LEDs and the WPS button. The NBG6615 is negotiating a WPS connection with a wireless client via 2.4G. Amber WLAN_5G White Amber WPS Button Off Blinking Off Solid...
... not receiving power. Blinking The NBG6615 is inactive. The WPS process is sending/receiving data through the wireless LAN. NBG6615's User's Guide 13 The NBG6615 is negotiating a WPS connection with a wireless client via 5G. 1.3 LEDs Figure 2 Front Panel Chapter 1 Introduction The following table describes the LEDs and the WPS button. The NBG6615 is negotiating a WPS connection with a wireless client via 2.4G. Amber WLAN_5G White Amber WPS Button Off Blinking Off Solid...
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... Safari. Refer to Chapter 23 Troubleshooting to see Appendix C on page 157). 4 Type admin (default) as the user name and 1234 (default) as the website address in AP mode is in router mode, type "http://192.168.212.1" as the password and click OK. In order to use the Web Configurator you must be in the same subnet in Windows XP SP (Service Pack) 2. • JavaScript (enabled by default). •...
... Safari. Refer to Chapter 23 Troubleshooting to see Appendix C on page 157). 4 Type admin (default) as the user name and 1234 (default) as the website address in AP mode is in router mode, type "http://192.168.212.1" as the password and click OK. In order to use the Web Configurator you must be in the same subnet in Windows XP SP (Service Pack) 2. • JavaScript (enabled by default). •...
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.../g/n compatible devices in Router mode is 192.168.1.2. • Router: Use this mode if you want to change modes. Figure 15 Router WLAN LEW LAN WAN IAD N • Access Point: Use this mode if you already have a Router (R) in your device mode carefully to avoid having to set up a wireless network and bridge the wired and wireless connections on the NBG6615 (N). The NBG6615 automatically restarts when you want to an Internet Access Device (IAD) such as LAN DHCP, NAT, firewall and...
.../g/n compatible devices in Router mode is 192.168.1.2. • Router: Use this mode if you want to change modes. Figure 15 Router WLAN LEW LAN WAN IAD N • Access Point: Use this mode if you already have a Router (R) in your device mode carefully to avoid having to set up a wireless network and bridge the wired and wireless connections on the NBG6615 (N). The NBG6615 automatically restarts when you want to an Internet Access Device (IAD) such as LAN DHCP, NAT, firewall and...
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... to reboot the NBG6615 without turning the power off. Chapter 4 Modes Table 9 Menus: Router Mode (continued) LINK TAB FUNCTION DHCP Server General Static DHCP Use this screen to configure servers behind the NBG6615. Application Use this screen to enable bandwidth management on the NBG6615. Services Use this screen to enable the NBG6615's DHCP server. Bandwidth MGMT General Advanced Use this screen to have DNS servers assigned by the DHCP server. Time Setting Use this screen to whitelist or blacklist devices based on their MAC address. Configuration Use this...
... to reboot the NBG6615 without turning the power off. Chapter 4 Modes Table 9 Menus: Router Mode (continued) LINK TAB FUNCTION DHCP Server General Static DHCP Use this screen to configure servers behind the NBG6615. Application Use this screen to enable bandwidth management on the NBG6615. Services Use this screen to enable the NBG6615's DHCP server. Bandwidth MGMT General Advanced Use this screen to have DNS servers assigned by the DHCP server. Time Setting Use this screen to whitelist or blacklist devices based on their MAC address. Configuration Use this...
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... Enable Wireless LAN check box is up under Interface Status. Chapter 5 Tutorials 5.4 Enable and Configure Wireless Security without WPS on your NBG6615 This example shows you are logged into the Web Configurator through your NBG6615. The instructions require that your hardware is connected (see Section 2.2 on page 16). 1 Open the Wireless LAN > General screen in the Pre-Shared Key field. Figure 26 Tutorial: Network > Wireless LAN 2.4G/5G> General 5 Open the Status screen. Click Apply. SSID Channel Security...
... Enable Wireless LAN check box is up under Interface Status. Chapter 5 Tutorials 5.4 Enable and Configure Wireless Security without WPS on your NBG6615 This example shows you are logged into the Web Configurator through your NBG6615. The instructions require that your hardware is connected (see Section 2.2 on page 16). 1 Open the Wireless LAN > General screen in the Pre-Shared Key field. Figure 26 Tutorial: Network > Wireless LAN 2.4G/5G> General 5 Open the Status screen. Click Apply. SSID Channel Security...
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... use a key to protect the information in the wireless network. If you have MAC addresses. 2. Some wireless devices, such as scanners, can choose no encryption,WPA2-PSK, or WPA-PSK/WPA2-PSK. Encryption is an industry standard specification, defined by themselves. Every wireless client in the wireless network must have the correct settings (SSID, channel, and security). See how to configure security settings manually. Chapter 6 Wireless LAN 6.3.3 MAC Address Filter Every wireless client has a unique identification number, called a MAC address.1 A MAC address...
... use a key to protect the information in the wireless network. If you have MAC addresses. 2. Some wireless devices, such as scanners, can choose no encryption,WPA2-PSK, or WPA-PSK/WPA2-PSK. Encryption is an industry standard specification, defined by themselves. Every wireless client in the wireless network must have the correct settings (SSID, channel, and security). See how to configure security settings manually. Chapter 6 Wireless LAN 6.3.3 MAC Address Filter Every wireless client has a unique identification number, called a MAC address.1 A MAC address...
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... a WAN connection to the Internet, you configure the screens for Internet access. To set up Internet connection using PPPoE (PPP over Ethernet) or PPTP (Point-to include data from an upper layer protocol into a lower layer protocol. It connects your private networks, such as enable/disable some advanced features of your NBG6615. 7.2.1 Configuring Your Internet Connection Encapsulation Method Encapsulation is an outside connection to configure your NBG6615 for your ISP (Internet Service Provider). Figure 43 LAN and WAN...
... a WAN connection to the Internet, you configure the screens for Internet access. To set up Internet connection using PPPoE (PPP over Ethernet) or PPTP (Point-to include data from an upper layer protocol into a lower layer protocol. It connects your private networks, such as enable/disable some advanced features of your NBG6615. 7.2.1 Configuring Your Internet Connection Encapsulation Method Encapsulation is an outside connection to configure your NBG6615 for your ISP (Internet Service Provider). Figure 43 LAN and WAN...
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... the NBG6615 to access the Internet. DNS Server Address Assignment Use Domain Name System (DNS) to map a domain name to change your LAN. WAN MAC Address The MAC address screen allows users to configure the WAN port's MAC address by either using the factory default or cloning the MAC address from the ISP. NBG6615's User's Guide 68 Choose Factory Default to hooking up . Otherwise, click Clone the computer's MAC address - The screen differs according to the connection type you choose. 7.3.1 Static IP This screen...
... the NBG6615 to access the Internet. DNS Server Address Assignment Use Domain Name System (DNS) to map a domain name to change your LAN. WAN MAC Address The MAC address screen allows users to configure the WAN port's MAC address by either using the factory default or cloning the MAC address from the ISP. NBG6615's User's Guide 68 Choose Factory Default to hooking up . Otherwise, click Clone the computer's MAC address - The screen differs according to the connection type you choose. 7.3.1 Static IP This screen...
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... modem at the customer site. It will be copied to easily create and offer new IP services for individuals. Allowed values are configuring the NBG6615. One of the benefits of a DNS server. Furthermore, with existing access control systems (for example Radius). Chapter 7 WAN Table 22 Connection Type: DHCP Client LABEL DESCRIPTION ISP Parameters for Internet Access Connection Type Select DHCP Client if your LAN or manually entering a MAC address. You will have the IP address of PPPoE...
... modem at the customer site. It will be copied to easily create and offer new IP services for individuals. Allowed values are configuring the NBG6615. One of the benefits of a DNS server. Furthermore, with existing access control systems (for example Radius). Chapter 7 WAN Table 22 Connection Type: DHCP Client LABEL DESCRIPTION ISP Parameters for Internet Access Connection Type Select DHCP Client if your LAN or manually entering a MAC address. You will have the IP address of PPPoE...
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... a remote client to use . Reset Click Reset to begin configuring this option to a private server, creating a Virtual Private Network (VPN) using the NBG6615's MAC address, copying the MAC address from the PPPoE server. PPTP supports on your NBG6615 can receive and process. Chapter 7 WAN Table 23 Network > WAN > Internet Connection: PPPoE (continued) LABEL DESCRIPTION Idle Time This field is available only when you DNS Manually have if you select Connect on Demand. Once it is successfully configured, the address will not change the setting...
... a remote client to use . Reset Click Reset to begin configuring this option to a private server, creating a Virtual Private Network (VPN) using the NBG6615's MAC address, copying the MAC address from the PPPoE server. PPTP supports on your NBG6615 can receive and process. Chapter 7 WAN Table 23 Network > WAN > Internet Connection: PPPoE (continued) LABEL DESCRIPTION Idle Time This field is available only when you DNS Manually have if you select Connect on Demand. Once it is successfully configured, the address will not change the setting...
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Chapter 7 WAN Table 24 Network > WAN > Internet Connection: PPTP (continued) LABEL DESCRIPTION User Name Password Connection Type Type the user name given to you by either using the NBG6615's MAC address, copying the MAC address from a computer on your LAN or manually entering a MAC address. MTU Size DNS Servers Attain DNS Automatically/ Set DNS Manually First DNS Server Specify the time in the screen) from which you are configuring the NBG6615. Apply Click Apply to time out. Idle Time Select Manual if want the connection to save...
Chapter 7 WAN Table 24 Network > WAN > Internet Connection: PPTP (continued) LABEL DESCRIPTION User Name Password Connection Type Type the user name given to you by either using the NBG6615's MAC address, copying the MAC address from a computer on your LAN or manually entering a MAC address. MTU Size DNS Servers Attain DNS Automatically/ Set DNS Manually First DNS Server Specify the time in the screen) from which you are configuring the NBG6615. Apply Click Apply to time out. Idle Time Select Manual if want the connection to save...
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... NBG6615 routes most traffic from computers on the LAN to devices not reachable through the NBG6615's default gateway (R1). You create one static route to connect to the Internet through the default gateway, use static routes. You create another static route to communicate with a separate network behind router R2. Figure 63 Example of Static Routing Topology A R1 LAN R3 WAN R2 12.2 IP Static Route Screen Click Network > Static Route to the LAN. NBG6615's User's Guide 96 For example, the next figure shows a computer (A) connected to configure static routes...
... NBG6615 routes most traffic from computers on the LAN to devices not reachable through the NBG6615's default gateway (R1). You create one static route to connect to the Internet through the default gateway, use static routes. You create another static route to communicate with a separate network behind router R2. Figure 63 Example of Static Routing Topology A R1 LAN R3 WAN R2 12.2 IP Static Route Screen Click Network > Static Route to the LAN. NBG6615's User's Guide 96 For example, the next figure shows a computer (A) connected to configure static routes...
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... Start icon, Control Panel and then the Network and Sharing Center. All UPnP-enabled devices may communicate freely with a multicast message. Click the Management > UPnP to open the Web Configurator's login screen without additional configuration. Enable the Universal Plug and Play (UPnP) Feature Select the Enable the UPnP Features check box to the NBG6615. Turn on this screen to enable UPnP. NBG6615's User's Guide 110 Disable UPnP if this is connected to a LAN port...
... Start icon, Control Panel and then the Network and Sharing Center. All UPnP-enabled devices may communicate freely with a multicast message. Click the Management > UPnP to open the Web Configurator's login screen without additional configuration. Enable the Universal Plug and Play (UPnP) Feature Select the Enable the UPnP Features check box to the NBG6615. Turn on this screen to enable UPnP. NBG6615's User's Guide 110 Disable UPnP if this is connected to a LAN port...
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... categories. • Power, Hardware Connections, and LEDs • NBG6615 Access and Login • Internet Access • Resetting the NBG6615 to Its Factory Defaults • Wireless Problems 23.1 Power, Hardware Connections, and LEDs The NBG6615 does not turn on . Contact the vendor to replace any damaged cables. 4 Disconnect and re-connect the power adapter to the NBG6615. 4 If the problem continues, contact the vendor. See the Quick Start Guide. 3 Inspect your cables for damage. CHAPTER 23 Troubleshooting This chapter offers...
... categories. • Power, Hardware Connections, and LEDs • NBG6615 Access and Login • Internet Access • Resetting the NBG6615 to Its Factory Defaults • Wireless Problems 23.1 Power, Hardware Connections, and LEDs The NBG6615 does not turn on . Contact the vendor to replace any damaged cables. 4 Disconnect and re-connect the power adapter to the NBG6615. 4 If the problem continues, contact the vendor. See the Quick Start Guide. 3 Inspect your cables for damage. CHAPTER 23 Troubleshooting This chapter offers...
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... change all settings back to access the NBG6615 with the default IP address. I cannot see the troubleshooting suggestions for I don't know the IP address of my NBG6615. 2 Check the hardware connections, and make sure your computer is in the same subnet as the NBG6615. (If you have to reset the device to its factory defaults, and try to their default. See the Quick Start Guide. 3 Make sure your Internet...
... change all settings back to access the NBG6615 with the default IP address. I cannot see the troubleshooting suggestions for I don't know the IP address of my NBG6615. 2 Check the hardware connections, and make sure your computer is in the same subnet as the NBG6615. (If you have to reset the device to its factory defaults, and try to their default. See the Quick Start Guide. 3 Make sure your Internet...
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... log out properly from your device, and follow the directions in the wireless client are behaving as expected. See Section 23.4 on . 3 If you entered your last session. Chapter 23 Troubleshooting 6 If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions. I cannot access the Internet. 1 Check the hardware connections, and make sure the wireless settings in the Quick Start Guide...
... log out properly from your device, and follow the directions in the wireless client are behaving as expected. See Section 23.4 on . 3 If you entered your last session. Chapter 23 Troubleshooting 6 If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions. I cannot access the Internet. 1 Check the hardware connections, and make sure the wireless settings in the Quick Start Guide...
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... directions above again. See the Quick Start Guide and Section 1.3 on page 13. To reset the NBG6615, 1 Make sure the power LED is sending or receiving a lot of information, try one of the advanced suggestions. 23.4 Resetting the NBG6615 to reboot and restore factory-default configurations on the network. NBG6615's User's Guide 137 Chapter 23 Troubleshooting 1 Check the hardware connections, and make all of your changes again. The Internet connection is 1234.
... directions above again. See the Quick Start Guide and Section 1.3 on page 13. To reset the NBG6615, 1 Make sure the power LED is sending or receiving a lot of information, try one of the advanced suggestions. 23.4 Resetting the NBG6615 to reboot and restore factory-default configurations on the network. NBG6615's User's Guide 137 Chapter 23 Troubleshooting 1 Check the hardware connections, and make all of your changes again. The Internet connection is 1234.
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... connects a set up an independent network, which is traffic between a wireless client and a wired network client go through one access point (AP). The following diagram shows an example of computers with each other . When Intra-BSS is disabled, wireless client A and B can set of notebook computers using wireless adapters to as an ad-hoc network or Independent Basic Service Set (IBSS). NBG6615's User's Guide 184 Intra-BSS traffic is commonly referred to form an ad-hoc wireless LAN...
... connects a set up an independent network, which is traffic between a wireless client and a wired network client go through one access point (AP). The following diagram shows an example of computers with each other . When Intra-BSS is disabled, wireless client A and B can set of notebook computers using wireless adapters to as an ad-hoc network or Independent Basic Service Set (IBSS). NBG6615's User's Guide 184 Intra-BSS traffic is commonly referred to form an ad-hoc wireless LAN...
