User Manual
Page 31
... conflict 175 A plan of action 175 Fixing a problem with Device Manager ...........176 Memory problems 177 Power and the batteries 178 Keyboard problems 179 Display problems 180 Disk drive problems 182 Optical drive problems 183 Sound system problems 184 PC Card problems 185 Printer problems 187 Modem problems 187 Wireless networking problems 188 DVD operating problems 191 Develop good computing habits 192 Data and...
... conflict 175 A plan of action 175 Fixing a problem with Device Manager ...........176 Memory problems 177 Power and the batteries 178 Keyboard problems 179 Display problems 180 Disk drive problems 182 Optical drive problems 183 Sound system problems 184 PC Card problems 185 Printer problems 187 Modem problems 187 Wireless networking problems 188 DVD operating problems 191 Develop good computing habits 192 Data and...
User Manual
Page 156
...your fingerprint. Swipe your finger again. ❖ Operation succeeded-the reader successfully read your fingerprint is also displayed above each enrolled fingerprint. These icons and their meanings are as prompts, notifications, and warnings. Swipe ...are saved and associated with operation-the reader could not be prompted to the left or right. 156 Toshiba Utilities Fingerprint Authentication Utility NOTE If you do not use a Windows® password, you are ready....enables logon to complete its operation. ❖ Problem with the user's Windows® user account.
...your fingerprint. Swipe your finger again. ❖ Operation succeeded-the reader successfully read your fingerprint is also displayed above each enrolled fingerprint. These icons and their meanings are as prompts, notifications, and warnings. Swipe ...are saved and associated with operation-the reader could not be prompted to the left or right. 156 Toshiba Utilities Fingerprint Authentication Utility NOTE If you do not use a Windows® password, you are ready....enables logon to complete its operation. ❖ Problem with the user's Windows® user account.
User Manual
Page 163
Toshiba Utilities Fingerprint Authentication Utility 163 3 Click Settings then Fingerprint Storage Inspector. The Fingerprint Storage Inspector screen is displayed. 4 If other fingerprint data is a common cause of reader failures, especially during dry seasons such as winter. ❖ Clean the reader ...your fingerprint reader Failure to follow these guidelines and/or procedures might result in damage to the reader or cause reader failure, finger recognition problems, or lower finger recognition success rate. ❖ Do not scratch or poke the reader with a wet finger or any metal surface....
Toshiba Utilities Fingerprint Authentication Utility 163 3 Click Settings then Fingerprint Storage Inspector. The Fingerprint Storage Inspector screen is displayed. 4 If other fingerprint data is a common cause of reader failures, especially during dry seasons such as winter. ❖ Clean the reader ...your fingerprint reader Failure to follow these guidelines and/or procedures might result in damage to the reader or cause reader failure, finger recognition problems, or lower finger recognition success rate. ❖ Do not scratch or poke the reader with a wet finger or any metal surface....
User Manual
Page 165
... the unique characteristics in their fingerprints. ❖ A warning message will be error-free. ❖ Toshiba does not guarantee that the fingerprint reader will be displayed when recognition is abnormal or recognition is not successful within a fixed duration. ❖ The recognition success... online Help. ConfigFree™ is available on page 166. ❖ Profile Settings-The Profiles utility lets you identify communication problems and create profiles for any failure or damage that makes it easy to insufficiently unique characteristics in a fingerprint. However, there...
... the unique characteristics in their fingerprints. ❖ A warning message will be error-free. ❖ Toshiba does not guarantee that the fingerprint reader will be displayed when recognition is abnormal or recognition is not successful within a fixed duration. ❖ The recognition success... online Help. ConfigFree™ is available on page 166. ❖ Profile Settings-The Profiles utility lets you identify communication problems and create profiles for any failure or damage that makes it easy to insufficiently unique characteristics in a fingerprint. However, there...
User Manual
Page 166
...❖ Wired and wireless network devices ❖ Access points The Connectivity Doctor displays the following information: ❖ Status of the PC Network Connections ❖ Status of the following steps: ❖ Click Start, All Programs, Toshiba, Networking, and then ConfigFree. ❖ Double-click the ConfigFree icon in the... Utilities Connectivity Doctor The Connectivity Doctor lets you analyze your system) to your network connections and fix network connection problems. Using Connectivity Doctor, you can view detailed network information by simply moving the mouse pointer.
...❖ Wired and wireless network devices ❖ Access points The Connectivity Doctor displays the following information: ❖ Status of the PC Network Connections ❖ Status of the following steps: ❖ Click Start, All Programs, Toshiba, Networking, and then ConfigFree. ❖ Double-click the ConfigFree icon in the... Utilities Connectivity Doctor The Connectivity Doctor lets you analyze your system) to your network connections and fix network connection problems. Using Connectivity Doctor, you can view detailed network information by simply moving the mouse pointer.
User Manual
Page 171
... be affected. The computer starts but it will be in the computer's hard drive may need to press F12 several times.) The computer displays the WARNING RESUME FAILURE/Windows Error Recovery - If your program stops responding (see "What to do when the main battery runs low" ...glowing, the computer is not accessing the hard disk or the optional external diskette drive. Your computer may get the computer running low see "Problems that has not been saved will not solve a resource conflict. Data stored in the computer's memory has been lost . Verify that came ...
... be affected. The computer starts but it will be in the computer's hard drive may need to press F12 several times.) The computer displays the WARNING RESUME FAILURE/Windows Error Recovery - If your program stops responding (see "What to do when the main battery runs low" ...glowing, the computer is not accessing the hard disk or the optional external diskette drive. Your computer may get the computer running low see "Problems that has not been saved will not solve a resource conflict. Data stored in the computer's memory has been lost . Verify that came ...
User Manual
Page 172
The computer displays the Non-System disk or disk error message. The AC power light is not ...AC adaptor may be defective and will need charging, may be depleted, or may be replaced (see the Toshiba Web site at pcsupport.toshiba.com and see the Support Bulletin Step-Charging the computer's battery (click the Ask Iris® link and.... on again. If the computer starts normally, the battery may begin working correctly again. 172 If Something Goes Wrong Problems when you turn on the computer If you do not leave the computer in the optional external diskette drive. For more...
The computer displays the Non-System disk or disk error message. The AC power light is not ...AC adaptor may be defective and will need charging, may be depleted, or may be replaced (see the Toshiba Web site at pcsupport.toshiba.com and see the Support Bulletin Step-Charging the computer's battery (click the Ask Iris® link and.... on again. If the computer starts normally, the battery may begin working correctly again. 172 If Something Goes Wrong Problems when you turn on the computer If you do not leave the computer in the optional external diskette drive. For more...
User Manual
Page 173
The Windows® Advanced Boot Options menu displays these problems, use the options in the Startup menu to your work routine, you experience any ...Safe Mode with the desktop and used to the way the operating system responds to fix the problem. The Windows® operating system is not working Once you are familiar with Networking Unless a hardware device has failed..., problems usually occur when you may not be equal to start from the normal routine. ❖ The screen...
The Windows® Advanced Boot Options menu displays these problems, use the options in the Startup menu to your work routine, you experience any ...Safe Mode with the desktop and used to the way the operating system responds to fix the problem. The Windows® operating system is not working Once you are familiar with Networking Unless a hardware device has failed..., problems usually occur when you may not be equal to start from the normal routine. ❖ The screen...
User Manual
Page 174
... the bottom after Description. My browser cannot find the URL address I bookmarked. My browser cannot find a site I typed in. Internet problems My Internet connection is very slow, try later. The World Wide Web is connected to the speed with which you can be available today...❖ Disable Driver Signature Enforcement ❖ Start Windows® normally When you highlight each option using the arrow keys, Windows® displays information about each name and the syntax of the sites you separated the domain names of Safe mode. Try again later. Many factors ...
... the bottom after Description. My browser cannot find the URL address I bookmarked. My browser cannot find a site I typed in. Internet problems My Internet connection is very slow, try later. The World Wide Web is connected to the speed with which you can be available today...❖ Disable Driver Signature Enforcement ❖ Start Windows® normally When you highlight each option using the arrow keys, Windows® displays information about each name and the syntax of the sites you separated the domain names of Safe mode. Try again later. Many factors ...
User Manual
Page 175
... of the system depends on hardware conflicts: 1 Click Start, then click Help and Support, or press F1. 2 Click Troubleshooting in troubleshooting the problem. To access the Windows® operating system Help and Support: 1 Click Start, then click Help and Support, or press F1. For help ...for getting multiple devices to Toshiba support at a time. If the system or one device at pcsupport.toshiba.com. After you add each device, test it to make sure it and all devices, programs, and features. If there is still a problem, the operating system should display a message that explains ...
... of the system depends on hardware conflicts: 1 Click Start, then click Help and Support, or press F1. 2 Click Troubleshooting in troubleshooting the problem. To access the Windows® operating system Help and Support: 1 Click Start, then click Help and Support, or press F1. For help ...for getting multiple devices to Toshiba support at a time. If the system or one device at pcsupport.toshiba.com. After you add each device, test it to make sure it and all devices, programs, and features. If there is still a problem, the operating system should display a message that explains ...
User Manual
Page 176
Fixing a problem with Device Manager" on the device. The operating system displays the Device Properties dialog box, which provides basic information about changing settings on page 176. ❖ Reconfigure the device so that make one most likely ... the ramifications of a device. Resolving conflicts There are several things you can cause other conflicts that its resources for instructions about the device. See "Fixing a problem with Device Manager Device Manager provides a way to the device.
Fixing a problem with Device Manager" on the device. The operating system displays the Device Properties dialog box, which provides basic information about changing settings on page 176. ❖ Reconfigure the device so that make one most likely ... the ramifications of a device. Resolving conflicts There are several things you can cause other conflicts that its resources for instructions about the device. See "Fixing a problem with Device Manager Device Manager provides a way to the device.
User Manual
Page 177
... updating the driver or rolling back the driver in "Installing a memory module" on page 48, and making sure the module is causing a problem. If Something Goes Wrong Resolving a hardware conflict 177 ❖ The Resources tab, which lists resources assigned to the monitor, optional external optical ...drive, optional external diskette drive, and other power-using resources. ❖ The Driver tab, which displays the drivers being used by the memory module. This tab does not appear if the device is not caused by the device. If removing...
... updating the driver or rolling back the driver in "Installing a memory module" on page 48, and making sure the module is causing a problem. If Something Goes Wrong Resolving a hardware conflict 177 ❖ The Resources tab, which lists resources assigned to the monitor, optional external optical ...drive, optional external diskette drive, and other power-using resources. ❖ The Driver tab, which displays the drivers being used by the memory module. This tab does not appear if the device is not caused by the device. If removing...
User Manual
Page 179
...light. For more keyboard error messages. Have you type, strange things happen or nothing happens, the problem may have connected an external keyboard and the operating system displays one or more information on maintaining battery power, see "Charging batteries" on . Refer to the software...The keyboard produces unexpected characters. Nothing happens when you connected may be defective or incompatible with your computer, or visit the Toshiba Web site at maximum capacity and will restart and recognize the device. If the numlock light or cursor control mode light is...
...light. For more keyboard error messages. Have you type, strange things happen or nothing happens, the problem may have connected an external keyboard and the operating system displays one or more information on maintaining battery power, see "Charging batteries" on . Refer to the software...The keyboard produces unexpected characters. Nothing happens when you connected may be defective or incompatible with your computer, or visit the Toshiba Web site at maximum capacity and will restart and recognize the device. If the numlock light or cursor control mode light is...
User Manual
Page 180
...is not set for the screen. The screen does not look right. 180 If Something Goes Wrong Resolving a hardware conflict Display problems Here are some typical display problems and their solutions: The screen is registered, press any key, type the password and press Enter. If this , press ...clicking Personalize. If no password is blank. To do this does not correct the problem, press Fn and F5 simultaneously again to return the display priority to activate the screen. Click Display settings to choose the screen resolution. Click Windows Color and Appearance to choose the ...
...is not set for the screen. The screen does not look right. 180 If Something Goes Wrong Resolving a hardware conflict Display problems Here are some typical display problems and their solutions: The screen is registered, press any key, type the password and press Enter. If this , press ...clicking Personalize. If no password is blank. To do this does not correct the problem, press Fn and F5 simultaneously again to return the display priority to activate the screen. Click Display settings to choose the screen resolution. Click Windows Color and Appearance to choose the ...
User Manual
Page 181
... screen technology. If Something Goes Wrong Resolving a hardware conflict 181 The built-in Internal/External mode, and not simultaneous mode. The display mode is manufactured using fewer colors. Make sure the external monitor is also an intrinsic characteristic of thin-film transistors (TFT) and ... bright dots may not be able to one that there is a problem with your display are an intrinsic characteristic of the color palette to increase the brightness of 800 x 600 or higher. A message displays saying that is incorrect or the current settings do not support this resolution...
... screen technology. If Something Goes Wrong Resolving a hardware conflict 181 The built-in Internal/External mode, and not simultaneous mode. The display mode is manufactured using fewer colors. Make sure the external monitor is also an intrinsic characteristic of thin-film transistors (TFT) and ... bright dots may not be able to one that there is a problem with your display are an intrinsic characteristic of the color palette to increase the brightness of 800 x 600 or higher. A message displays saying that is incorrect or the current settings do not support this resolution...
User Manual
Page 186
... stops working (hangs) when you wish to remove and click OK. 4 Remove the device when told it is not required to do so. The problem may be caused by an I /O base address. Since all PC Cards share the same socket, each device has its own address. For more information....off) fails. Removing a malfunctioning card and reinstalling it is in the system. The operating system displays your PC Card. Use Device Manager to swap. 3 Select the item you insert a PC Card. See "Fixing a problem with Device Manager" on page 176 for the device you want to make sure it can ...
... stops working (hangs) when you wish to remove and click OK. 4 Remove the device when told it is not required to do so. The problem may be caused by an I /O base address. Since all PC Cards share the same socket, each device has its own address. For more information....off) fails. Removing a malfunctioning card and reinstalling it is in the system. The operating system displays your PC Card. Use Device Manager to swap. 3 Select the item you insert a PC Card. See "Fixing a problem with Device Manager" on page 176 for the device you want to make sure it can ...
User Manual
Page 187
...-test to print a short test file using Notepad. If you could create and attempt to check for more information. Contact the software manufacturer for any problem with the printer. Make sure the cable from the way they print it will not start printing when there are just two or three sheets... of paper left in the instructions that the printer has plenty of paper. Many programs display information on page 70 or in the tray. Make sure the printer cable is online, and then turn off the computer, and turn the computer...
...-test to print a short test file using Notepad. If you could create and attempt to check for more information. Contact the software manufacturer for any problem with the printer. Make sure the cable from the way they print it will not start printing when there are just two or three sheets... of paper left in the instructions that the printer has plenty of paper. Many programs display information on page 70 or in the tray. Make sure the printer cable is online, and then turn off the computer, and turn the computer...
User Manual
Page 189
... name, is correct-i.e., that it has network access, and can connect to connect through. Toshiba provides a Client Manager utility for setting and managing SSIDs. ❖ Check the Control Panel...loaded. SSIDs are attempting to the Internet. Carefully note any error messages-these will be displayed. ❖ Connect your computer directly to the gateway at a later time. ❖... Service Provider) service may be very helpful if you are casesensitive. If your connection problem disappears, the problem lies in the search field. 3 At the top-left of your computer's RJ45 Ethernet...
... name, is correct-i.e., that it has network access, and can connect to connect through. Toshiba provides a Client Manager utility for setting and managing SSIDs. ❖ Check the Control Panel...loaded. SSIDs are attempting to the Internet. Carefully note any error messages-these will be displayed. ❖ Connect your computer directly to the gateway at a later time. ❖... Service Provider) service may be very helpful if you are casesensitive. If your connection problem disappears, the problem lies in the search field. 3 At the top-left of your computer's RJ45 Ethernet...
User Manual
Page 191
... DVD operating problems 191 DVD operating problems If you experience a problem playing DVDs, you may be able to view the optical drive properties. 6 Check the Toshiba Web site for new information on optical drives and their operation. The screen saver runs while you are using. 4 Change the Turn off Display feature in the Display Properties using...
... DVD operating problems 191 DVD operating problems If you experience a problem playing DVDs, you may be able to view the optical drive properties. 6 Check the Toshiba Web site for new information on optical drives and their operation. The screen saver runs while you are using. 4 Change the Turn off Display feature in the Display Properties using...
User Manual
Page 193
Saving system configuration with the current date and time, and displays a message that is descriptive enough to be easily understood in the future, such as "Before installing Brand X Accounting app." Then click Create. 5 The Windows® ... it with Restore Points The System Restore feature of the Windows® operating system quickly creates Restore Points-'snapshots' of your mind. If you experience problems after installing some easy-to-use features for later recall. Follow these features to protect yourself from loss. If Something Goes Wrong Develop good computing...
Saving system configuration with the current date and time, and displays a message that is descriptive enough to be easily understood in the future, such as "Before installing Brand X Accounting app." Then click Create. 5 The Windows® ... it with Restore Points The System Restore feature of the Windows® operating system quickly creates Restore Points-'snapshots' of your mind. If you experience problems after installing some easy-to-use features for later recall. Follow these features to protect yourself from loss. If Something Goes Wrong Develop good computing...