User Guide
Page 40
If you have selected all of the icons or switches shown on the computer chassis, unless you have a problem or need to contact Toshiba, see "If Something Goes Wrong" on page 163. This information applies to all possible configurations for your system. To stay ... and icons described in this document) ❖ A Quick Start Card ❖ A Resource Guide ❖ It may also contain guides for other programs that may not have all the features and specifications corresponding to all those features. Toshiba's standard limited warranty, extended warranty, and service upgrade terms...
If you have selected all of the icons or switches shown on the computer chassis, unless you have a problem or need to contact Toshiba, see "If Something Goes Wrong" on page 163. This information applies to all possible configurations for your system. To stay ... and icons described in this document) ❖ A Quick Start Card ❖ A Resource Guide ❖ It may also contain guides for other programs that may not have all the features and specifications corresponding to all those features. Toshiba's standard limited warranty, extended warranty, and service upgrade terms...
User Guide
Page 54
... the socket, aligning the connector's notch with the socket NOTE If your system has the memory modules stacked on the connector may cause memory access problems. 9 Carefully remove the new memory module from its antistatic packaging, without touching its connector. notch latch connector latch key (Sample Illustration) Aligning the ... any contact with its connector. 10 Locate an empty memory module slot on the underside of "Removing a memory module" on the computer. 54 Getting Started Adding memory (optional) Avoid touching the connector on the memory module or on page 57.
... the socket, aligning the connector's notch with the socket NOTE If your system has the memory modules stacked on the connector may cause memory access problems. 9 Carefully remove the new memory module from its antistatic packaging, without touching its connector. notch latch connector latch key (Sample Illustration) Aligning the ... any contact with its connector. 10 Locate an empty memory module slot on the underside of "Removing a memory module" on the computer. 54 Getting Started Adding memory (optional) Avoid touching the connector on the memory module or on page 57.
User Guide
Page 79
...-screen pointer may be replaced by the next character you are typing, the on-screen pointer may be inadvertently brushing the TouchPad with these problems, try one or more of the following : Example: To zoom in: ❖ Place two fingers close together on the TouchPad and then...(Sample Illustration) together. See "Disabling or enabling the TouchPad™" on the TouchPad and then slide them apart. To: Zoom in/out Getting Started 79 Using the TouchPad™ Do the following : ❖ Try adjusting your finger on the TouchPad. ❖ Adjust the sensitivity of the TouchPad...
...-screen pointer may be replaced by the next character you are typing, the on-screen pointer may be inadvertently brushing the TouchPad with these problems, try one or more of the following : Example: To zoom in: ❖ Place two fingers close together on the TouchPad and then...(Sample Illustration) together. See "Disabling or enabling the TouchPad™" on the TouchPad and then slide them apart. To: Zoom in/out Getting Started 79 Using the TouchPad™ Do the following : ❖ Try adjusting your finger on the TouchPad. ❖ Adjust the sensitivity of the TouchPad...
User Guide
Page 135
... indicator light will be lit. If your computer has Wi-Fi®, ask them for help with common Wi-Fi® networking problems, see "Wireless networking problems" on your network administrator for the telephone number of the network. The computer connects to a network You can connect your network administrator...offer Wi-Fi® access. Setting up the connection To set up a dial-up connection, use the Connect to the Internet wizard: 1 Click Start, Control Panel, Network and Internet, and then under Internet Options, click Connect to the Network port (RJ45) on page 179. For help when...
... indicator light will be lit. If your computer has Wi-Fi®, ask them for help with common Wi-Fi® networking problems, see "Wireless networking problems" on your network administrator for the telephone number of the network. The computer connects to a network You can connect your network administrator...offer Wi-Fi® access. Setting up the connection To set up a dial-up connection, use the Connect to the Internet wizard: 1 Click Start, Control Panel, Network and Internet, and then under Internet Options, click Connect to the Network port (RJ45) on page 179. For help when...
User Guide
Page 154
... Diagnostic Tool Utility This utility can help . NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for additional help diagnose problems with devices in the Protect & Fix tab of the device. To use the TOSHIBA PC Diagnostic Tool utility: 1 Click Start, All Programs, TOSHIBA, Utilities, and then PC Diagnostic Tool, or click the PC...
... Diagnostic Tool Utility This utility can help . NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for additional help diagnose problems with devices in the Protect & Fix tab of the device. To use the TOSHIBA PC Diagnostic Tool utility: 1 Click Start, All Programs, TOSHIBA, Utilities, and then PC Diagnostic Tool, or click the PC...
User Guide
Page 163
... and Del simultaneously (once), then click Start Task Manager. You can exit the failed program without shutting down the operating system or closing other programs. To close a program that suddenly freezes all else fails, contact Toshiba. It covers the problems you are relatively easy to fix Your ...program stops responding. Chapter 6 If Something Goes Wrong Some problems you may require help from your computer are most likely to help ...
... and Del simultaneously (once), then click Start Task Manager. You can exit the failed program without shutting down the operating system or closing other programs. To close a program that suddenly freezes all else fails, contact Toshiba. It covers the problems you are relatively easy to fix Your ...program stops responding. Chapter 6 If Something Goes Wrong Some problems you may require help from your computer are most likely to help ...
User Guide
Page 164
..." appear beside its name in Sleep mode and have a software or resource conflict. Make sure you press a key nothing happens. The computer starts but when you attached the AC adaptor and power cord/cable properly or installed a charged battery. When this happens turning the power on returns you... that the computer is connected to continue working by looking at least 10 seconds. If the indicator is glowing, the computer is working . Problems when you turn on . If you are using an AC adaptor, verify that the wall outlet is on the power. Try clicking your program...
..." appear beside its name in Sleep mode and have a software or resource conflict. Make sure you press a key nothing happens. The computer starts but when you attached the AC adaptor and power cord/cable properly or installed a charged battery. When this happens turning the power on returns you... that the computer is connected to continue working by looking at least 10 seconds. If the indicator is glowing, the computer is working . Problems when you turn on . If you are using an AC adaptor, verify that the wall outlet is on the power. Try clicking your program...
User Guide
Page 165
...with the steps below. 3 Connect the AC adaptor to the computer by disconnecting the AC adaptor and removing the battery. To continue, select Start Windows normally. For more information see "What to warn you performed a shutdown before this message was put into a live wall outlet for several... error condition will be interrupted, and the AC power light will be replaced. If the computer starts normally, the AC adaptor may begin working correctly again. If Something Goes Wrong Problems when you are using Sleep mode. This can be defective. Once the battery has been trickle-...
...with the steps below. 3 Connect the AC adaptor to the computer by disconnecting the AC adaptor and removing the battery. To continue, select Start Windows normally. For more information see "What to warn you performed a shutdown before this message was put into a live wall outlet for several... error condition will be interrupted, and the AC power light will be replaced. If the computer starts normally, the AC adaptor may begin working correctly again. If Something Goes Wrong Problems when you are using Sleep mode. This can be defective. Once the battery has been trickle-...
User Guide
Page 166
...does not prove effective, visit the Toshiba Web site at pcsupport.toshiba.com and see the Support Bulletin Step-Charging the computer's battery (click the Ask Iris® link and search for your computer. If the computer starts normally, there may not be a problem with the AC outlet itself, or... the voltage level available from it. 5 Verify that shipped with the desktop and used to the way the operating system responds to start after the initial startup appears. ❖...
...does not prove effective, visit the Toshiba Web site at pcsupport.toshiba.com and see the Support Bulletin Step-Charging the computer's battery (click the Ask Iris® link and search for your computer. If the computer starts normally, there may not be a problem with the AC outlet itself, or... the voltage level available from it. 5 Verify that shipped with the desktop and used to the way the operating system responds to start after the initial startup appears. ❖...
User Guide
Page 167
...startup procedure to fix the problem. To open the Startup menu: 1 Restart your computer. 2 Press F8 when your Windows® documentation for further explanation. To do this, use the options in the Startup menu. See your computer starts and before Windows® starts loading. If Something Goes...; Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system failure ❖ Disable Driver Signature Enforcement ❖ Start Windows® Normally When you experience any of these problems, use the options in the Startup menu to fix the...
...startup procedure to fix the problem. To open the Startup menu: 1 Restart your computer. 2 Press F8 when your Windows® documentation for further explanation. To do this, use the options in the Startup menu. See your computer starts and before Windows® starts loading. If Something Goes...; Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system failure ❖ Disable Driver Signature Enforcement ❖ Start Windows® Normally When you experience any of these problems, use the options in the Startup menu to fix the...
User Guide
Page 168
...surf the Internet. Try again later. To access the Windows® operating system Help and Support: 1 Click Start, then click Help and Support, or press F1. Internet problems My Internet connection is connected to locate the site. Make sure you separated the domain names of the address with...still have a problem using your browser to a network, the Startup menu may be slow) and popularity of Safe mode. You can be down for your computer, the online Help can help and follow the on -screen instructions. Many factors contribute to Toshiba support at pcsupport.toshiba.com. My ...
...surf the Internet. Try again later. To access the Windows® operating system Help and Support: 1 Click Start, then click Help and Support, or press F1. Internet problems My Internet connection is connected to locate the site. Make sure you separated the domain names of the address with...still have a problem using your browser to a network, the Startup menu may be slow) and popularity of Safe mode. You can be down for your computer, the online Help can help and follow the on -screen instructions. Many factors contribute to Toshiba support at pcsupport.toshiba.com. My ...
User Guide
Page 169
... view the properties of device, the drivers installed, and the system resources assigned to the device. To check a device's properties: 1 Click Start, Control Panel, System and Security, and then under System, click Device Manager. 2 To view the device(s) installed, double-click the device type...settings using resources. ❖ The Driver tab, which displays the drivers being used by the device. Device Manager is causing a problem. This tab also provides options for advanced users who understand configuration parameters and the ramifications of changing them. Properties include the name...
... view the properties of device, the drivers installed, and the system resources assigned to the device. To check a device's properties: 1 Click Start, Control Panel, System and Security, and then under System, click Device Manager. 2 To view the device(s) installed, double-click the device type...settings using resources. ❖ The Driver tab, which displays the drivers being used by the device. Device Manager is causing a problem. This tab also provides options for advanced users who understand configuration parameters and the ramifications of changing them. Properties include the name...
User Guide
Page 170
... (battery, optional secondary battery, and real-time clock (RTC) battery). TECHNICAL NOTE: You must be installed in the lower-right corner of the Start menu. If only one memory module installed for the computer to be installed, it must have at least one memory module is worthwhile checking for...error recurs without the memory module installed, the error is the top slot. Slot B is not caused by the memory module. Power problems are some typical problems and how to be faulty. Make sure the AC adaptor and power cord/cable are firmly plugged into both the wall outlet and the...
... (battery, optional secondary battery, and real-time clock (RTC) battery). TECHNICAL NOTE: You must be installed in the lower-right corner of the Start menu. If only one memory module installed for the computer to be installed, it must have at least one memory module is worthwhile checking for...error recurs without the memory module installed, the error is the top slot. Slot B is not caused by the memory module. Power problems are some typical problems and how to be faulty. Make sure the AC adaptor and power cord/cable are firmly plugged into both the wall outlet and the...
User Guide
Page 174
... operated on battery power, the screen will deteriorate. To run Error-checking: 1 Click Start, and then Computer. 2 Right-click the drive you are an intrinsic characteristic of time, and depending on battery power. Disk or storage drive problems Problems with the storage drive or with an external media drive usually show up menu...
... operated on battery power, the screen will deteriorate. To run Error-checking: 1 Click Start, and then Computer. 2 Right-click the drive you are an intrinsic characteristic of time, and depending on battery power. Disk or storage drive problems Problems with the storage drive or with an external media drive usually show up menu...
User Guide
Page 175
...sure that holds the optical disc is lying flat, label side up. You press the disc eject button, but others do this, click Start, All Programs, Accessories, System Tools, and then Disk Defragmenter. Your data files are properly connected to the computer and refer to recover ...lost data using your network administrator. Consult your computer for file recovery procedures. Run Disk Defragmenter. Optical disc drive problems You cannot access a disc in the tray. If a program does not run correctly but the drive tray does not slide out. Press...
...sure that holds the optical disc is lying flat, label side up. You press the disc eject button, but others do this, click Start, All Programs, Accessories, System Tools, and then Disk Defragmenter. Your data files are properly connected to the computer and refer to recover ...lost data using your network administrator. Consult your computer for file recovery procedures. Run Disk Defragmenter. Optical disc drive problems You cannot access a disc in the tray. If a program does not run correctly but the drive tray does not slide out. Press...
User Guide
Page 179
... Device Manager to the Internet. For more advanced users. If Something Goes Wrong Wireless networking problems Wireless networking problems 179 NOTE This section provides general troubleshooting tips for example, the other computer cannot browse to...® adapter. ❖ If another computer is loaded. To access the Device Manager, click Start, Control Panel, System and Security, and then System. The terms and concepts used assume a ...familiar with the terminology, please see "Hot Keys/TOSHIBA Cards" on the same network, verify that it has network access, and can detect access ...
... Device Manager to the Internet. For more advanced users. If Something Goes Wrong Wireless networking problems Wireless networking problems 179 NOTE This section provides general troubleshooting tips for example, the other computer cannot browse to...® adapter. ❖ If another computer is loaded. To access the Device Manager, click Start, Control Panel, System and Security, and then System. The terms and concepts used assume a ...familiar with the terminology, please see "Hot Keys/TOSHIBA Cards" on the same network, verify that it has network access, and can detect access ...
User Guide
Page 180
...plugging a standard CAT5 Ethernet patch cable (sold separately) into your network. ❖ If you must use the adapter's management utility. Problems with its own management utility. If the documentation that accompanies the adapter does not provide enough information to view DVD or BD movies. ... your computer's RJ45 Ethernet port. DVD and BD operating problems If you experience a problem playing DVDs or BDs, you may be displayed. ❖ Connect your router or broadband modem, by Windows®. 1 Click Start to open the Start menu. 2 Type Cmd in which case you have enabled...
...plugging a standard CAT5 Ethernet patch cable (sold separately) into your network. ❖ If you must use the adapter's management utility. Problems with its own management utility. If the documentation that accompanies the adapter does not provide enough information to view DVD or BD movies. ... your computer's RJ45 Ethernet port. DVD and BD operating problems If you experience a problem playing DVDs or BDs, you may be displayed. ❖ Connect your router or broadband modem, by Windows®. 1 Click Start to open the Start menu. 2 Type Cmd in which case you have enabled...
User Guide
Page 181
... the screen saver is enabled, it cleaned. 5 Verify that your computer recognizes your optical disc drive by clicking Start, and then Computer. Develop good computing habits Save your computer will lock, forcing you should appear in the list... software programs build in an automatic backup, but you to view the optical disc drive properties. 7 Check the Toshiba Web site for instructions. A dirty drive can never predict when your work ! Change the setting for when to...-down lists. 4 Click Save changes. You can also cause audio problems. If you are watching a movie or title.
... the screen saver is enabled, it cleaned. 5 Verify that your computer recognizes your optical disc drive by clicking Start, and then Computer. Develop good computing habits Save your computer will lock, forcing you should appear in the list... software programs build in an automatic backup, but you to view the optical disc drive properties. 7 Check the Toshiba Web site for instructions. A dirty drive can never predict when your work ! Change the setting for when to...-down lists. 4 Click Save changes. You can also cause audio problems. If you are watching a movie or title.
User Guide
Page 182
...up files, or the entire computer, to an optical disc, or external hard disk. Your ability to solve problems will save time. Get familiar with all your data-documents and other important files. Read the user's guides..... It is very difficult to provide a fail-safe set of these programs as well as you experience a problem with your internal storage drive. 182 If Something Goes Wrong Develop good computing habits On a regular basis, back... that requires you to reformat your internal storage drive and start again, reloading all the user's guides provided with the computer.
...up files, or the entire computer, to an optical disc, or external hard disk. Your ability to solve problems will save time. Get familiar with all your data-documents and other important files. Read the user's guides..... It is very difficult to provide a fail-safe set of these programs as well as you experience a problem with your internal storage drive. 182 If Something Goes Wrong Develop good computing habits On a regular basis, back... that requires you to reformat your internal storage drive and start again, reloading all the user's guides provided with the computer.
User Guide
Page 183
If you experience problems after installing some new hardware or software, you can re-establish your Windows® configuration using the System Restore utility: 1 Click Start, Control Panel, System and Security, and then System. 2 In the left pane, click System protection. This is ... field, enter a name that the restore point was in the future, such as "Before installing Brand X Accounting app." To do this: 1 Click Start, All Programs, Accessories, System Tools, and then System Restore. 2 Select Recommended restore or Choose a different restore point, and then click Next. Then,...
If you experience problems after installing some new hardware or software, you can re-establish your Windows® configuration using the System Restore utility: 1 Click Start, Control Panel, System and Security, and then System. 2 In the left pane, click System protection. This is ... field, enter a name that the restore point was in the future, such as "Before installing Brand X Accounting app." To do this: 1 Click Start, All Programs, Accessories, System Tools, and then System Restore. 2 Select Recommended restore or Choose a different restore point, and then click Next. Then,...