Maintenance Manual
Page 51
...on the Bluetooth test, perform the Bluetooth Troubleshooting Procedures in Section 2.9. 7. If an error is detected on the CD-ROM/DVD-ROM test, perform the Optical Drive Troubleshooting Procedures in Section 2.12. 10. If an error is detected on the floppy disk...detected on Fingerprint sensor, perform the Fingerprint sensor Troubleshooting Procedures in Section 2.13. 11. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-5 Check the Log Utilities function to isolate the problem. If an error is detected on the modem test, perform the Modem Troubleshooting Procedures in...
...on the Bluetooth test, perform the Bluetooth Troubleshooting Procedures in Section 2.9. 7. If an error is detected on the CD-ROM/DVD-ROM test, perform the Optical Drive Troubleshooting Procedures in Section 2.12. 10. If an error is detected on the floppy disk...detected on Fingerprint sensor, perform the Fingerprint sensor Troubleshooting Procedures in Section 2.13. 11. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-5 Check the Log Utilities function to isolate the problem. If an error is detected on the modem test, perform the Modem Troubleshooting Procedures in...
User Manual
Page 26
...drive, you should follow the on-screen instructions. User's Manual 1-14 Otherwise, if your optical disc drive can write both CDs and DVDs, select the type of the total hard disk drive space is not available. When the sound mute feature has been activated by pressing the...space for further details. Please refer to copy, and then click the Create button. After Recovery Disc Creator starts, select the type of a problem. When you wish to Chapter 5, The Keyboard, for the required software is configured as a hidden recovery partition. Restoring the pre-installed software from...
...drive, you should follow the on-screen instructions. User's Manual 1-14 Otherwise, if your optical disc drive can write both CDs and DVDs, select the type of the total hard disk drive space is not available. When the sound mute feature has been activated by pressing the...space for further details. Please refer to copy, and then click the Create button. After Recovery Disc Creator starts, select the type of a problem. When you wish to Chapter 5, The Keyboard, for the required software is configured as a hidden recovery partition. Restoring the pre-installed software from...
User Manual
Page 50
...'s Manual 3-9 Hardware, Utilities and Options DVD Video Player The DVD Video Player is used in the identification of communication problems and allow the creation of profiles if you need to switch between Windows by the SD standard format. Frame dropping, audio skipping or out of some DVD Video titles. TOSHIBA SD This utility allows you...
...'s Manual 3-9 Hardware, Utilities and Options DVD Video Player The DVD Video Player is used in the identification of communication problems and allow the creation of profiles if you need to switch between Windows by the SD standard format. Frame dropping, audio skipping or out of some DVD Video titles. TOSHIBA SD This utility allows you...
User Manual
Page 82
... copies of important data, in no event does TOSHIBA guarantee the operation, quality or performance of current optical disc writing drives, you may experience unexpected writing or rewriting errors due to disc quality or problems with hardware devices. CD-RW: (Ultra-Speed) MITSUBISHI CHEMICAL CORPORATION DVD-R: DVD Specifications for Recordable Disc for Version 1.1 or...
... copies of important data, in no event does TOSHIBA guarantee the operation, quality or performance of current optical disc writing drives, you may experience unexpected writing or rewriting errors due to disc quality or problems with hardware devices. CD-RW: (Ultra-Speed) MITSUBISHI CHEMICAL CORPORATION DVD-R: DVD Specifications for Recordable Disc for Version 1.1 or...
User Manual
Page 137
...will produce different symptoms. ■ Check the options within the operating system to make detailed notes of your floppy diskette, CD or DVD media is correctly loaded and, in the case of the screen using . ■ Before you attach an external device you should ...signal errors. ■ Inspect all connecting cables for loose wires and all connecting cables are correctly and firmly attached to identify the problem faster. In addition, if a problem recurs, the log you see. User's Manual 8-2 keyboard, hard disk drive, display panel, touch pad, touch pad control buttons...
...will produce different symptoms. ■ Check the options within the operating system to make detailed notes of your floppy diskette, CD or DVD media is correctly loaded and, in the case of the screen using . ■ Before you attach an external device you should ...signal errors. ■ Inspect all connecting cables for loose wires and all connecting cables are correctly and firmly attached to identify the problem faster. In addition, if a problem recurs, the log you see. User's Manual 8-2 keyboard, hard disk drive, display panel, touch pad, touch pad control buttons...
User Manual
Page 138
...; System start-up ■ Self test ■ Power ■ Password ■ Keyboard ■ Internal display panel ■ Hard disk drive ■ DVD Super Multi drive ■ USB floppy diskette drive ■ PC Card ■ SD/SDHC Card ■ Pointing Device ■ Fingerprint Sensor ■ USB device... high pitched or low pitched? In addition, is not an authorized Toshiba part or product, make sure the device or software can describe them in the preliminary checklist as this will usually include a problem solving section or a summary of incompatible devices may cause injury or may...
...; System start-up ■ Self test ■ Power ■ Password ■ Keyboard ■ Internal display panel ■ Hard disk drive ■ DVD Super Multi drive ■ USB floppy diskette drive ■ PC Card ■ SD/SDHC Card ■ Pointing Device ■ Fingerprint Sensor ■ USB device... high pitched or low pitched? In addition, is not an authorized Toshiba part or product, make sure the device or software can describe them in the preliminary checklist as this will usually include a problem solving section or a summary of incompatible devices may cause injury or may...
User Manual
Page 143
... provider. Troubleshooting Internal display panel Apparent computer's display panel problems may have come from hard disk drive the floppy diskette drive or a CD-ROM/DVD- If this has no effect, check the Boot Priority setting within the TOSHIBA HW Setup utility please refer to Chapter 7, HW Setup...or, if this latter instance you should always follow the instructions with you may wish to run the TOSHIBA PC Diagnostic Tool to start the computer again. Problems above remain You should try to check the general operation of the operating system files or settings. ...
... provider. Troubleshooting Internal display panel Apparent computer's display panel problems may have come from hard disk drive the floppy diskette drive or a CD-ROM/DVD- If this has no effect, check the Boot Priority setting within the TOSHIBA HW Setup utility please refer to Chapter 7, HW Setup...or, if this latter instance you should always follow the instructions with you may wish to run the TOSHIBA PC Diagnostic Tool to start the computer again. Problems above remain You should try to check the general operation of the operating system files or settings. ...
User Manual
Page 144
If you are still unable to Chapter 4, Operating Basics. DVD Super Multi drive For more information, refer to resolve the problem, contact your reseller, dealer or service provider. Check whether the drive power is on the power. A foreign object in the drive closed. If ... the CD/DVD. Some CD/DVDs run the disk Defragmentation utility to the operating system's documentation or online Help File for details on cleaning. Please refer to check the condition of your software's needs. Make sure the hardware configuration matches your files and the hard disk drive. Problem Procedure You ...
If you are still unable to Chapter 4, Operating Basics. DVD Super Multi drive For more information, refer to resolve the problem, contact your reseller, dealer or service provider. Check whether the drive power is on the power. A foreign object in the drive closed. If ... the CD/DVD. Some CD/DVDs run the disk Defragmentation utility to the operating system's documentation or online Help File for details on cleaning. Please refer to check the condition of your software's needs. Make sure the hardware configuration matches your files and the hard disk drive. Problem Procedure You ...
User Manual
Page 145
...that it indicates the drive original disk and not the drive is properly attached. Problem Procedure Drive does not operate Check the connection between the computer and the drive to ensure that on the DVD. Some programs run correctly but others do not The computer's software or hardware ...configuration may be causing a problem - Troubleshooting Check the type of CD/DVD you are still unable to access this disk then it is ...
...that it indicates the drive original disk and not the drive is properly attached. Problem Procedure Drive does not operate Check the connection between the computer and the drive to ensure that on the DVD. Some programs run correctly but others do not The computer's software or hardware ...configuration may be causing a problem - Troubleshooting Check the type of CD/DVD you are still unable to access this disk then it is ...
User Manual
Page 195
...10 BIOS Setup 7-8 Bluetooth 3-4, 4-25 Bluetooth 2.0+EDR Module Kit 3-27 Bluetooth Stack for Windows by Toshiba 3-9 Bluetooth USB Adaptor 3-26 problems 8-19 Wireless Optical Mouse 3-27 Wireless Stereo Headset 3-27 Boot Priority 7-3 C Cleaning the computer ... Docking port 2-6 Documentation list 1-1 DVD Super Multi drive problems 8-9 using 4-9 writing 4-13 E Equipment checklist 1-1 External monitor 2-2, 3-21 problems 8-17 F Fingerprint Sensor location 2-7 problems 8-14 using 4-2 Floppy diskette care 4-21 FN + 1 (TOSHIBA Zooming Utility reduce) 5-5 FN + 2 (TOSHIBA Zooming Utility enlarge) 5-5 FN + ...
...10 BIOS Setup 7-8 Bluetooth 3-4, 4-25 Bluetooth 2.0+EDR Module Kit 3-27 Bluetooth Stack for Windows by Toshiba 3-9 Bluetooth USB Adaptor 3-26 problems 8-19 Wireless Optical Mouse 3-27 Wireless Stereo Headset 3-27 Boot Priority 7-3 C Cleaning the computer ... Docking port 2-6 Documentation list 1-1 DVD Super Multi drive problems 8-9 using 4-9 writing 4-13 E Equipment checklist 1-1 External monitor 2-2, 3-21 problems 8-17 F Fingerprint Sensor location 2-7 problems 8-14 using 4-2 Floppy diskette care 4-21 FN + 1 (TOSHIBA Zooming Utility reduce) 5-5 FN + 2 (TOSHIBA Zooming Utility enlarge) 5-5 FN + ...
User Manual
Page 196
PORTÉGÉ R500 FN + F2 (Power Plan) 5-3 FN + F3 (Sleep) 5-4 FN + F4 (Hibernate) 5-4...3-7 Hot keys 3-5 Brightness Down 5-4 Brightness Up 5-4 Hibernate 5-4 Lock 5-3 Mute 5-3 ODD 5-5 Output 5-4 Power Plan 5-3 Sleep 5-4 TOSHIBA Zooming Utility (enlarge) 5-5 TOSHIBA Zooming Utility (reduce) 5-5 Touch Pad 5-4 Wireless 5-4 Zoom 5-4 HW Setup accessing 7-1 Boot priority 7-3 CPU 7-6 device config 7-7 display... 4-27 connecting 4-28 disconnecting 4-28 jack 2-4 problems 8-18 M Media care 4-20 Card care 3-15 CD/DVDs 4-20 Floppy diskettes 4-21 Memory card care 3-16 Memory 3-2 additional 3-26 installing ...
PORTÉGÉ R500 FN + F2 (Power Plan) 5-3 FN + F3 (Sleep) 5-4 FN + F4 (Hibernate) 5-4...3-7 Hot keys 3-5 Brightness Down 5-4 Brightness Up 5-4 Hibernate 5-4 Lock 5-3 Mute 5-3 ODD 5-5 Output 5-4 Power Plan 5-3 Sleep 5-4 TOSHIBA Zooming Utility (enlarge) 5-5 TOSHIBA Zooming Utility (reduce) 5-5 Touch Pad 5-4 Wireless 5-4 Zoom 5-4 HW Setup accessing 7-1 Boot priority 7-3 CPU 7-6 device config 7-7 display... 4-27 connecting 4-28 disconnecting 4-28 jack 2-4 problems 8-18 M Media care 4-20 Card care 3-15 CD/DVDs 4-20 Floppy diskettes 4-21 Memory card care 3-16 Memory 3-2 additional 3-26 installing ...
User Manual
Page 197
...problem 8-2 Battery 8-5 Bluetooth 8-19 DVD Super Multi drive 8-9 External monitor 8-17 Fingerprint Sensor 8-14 Hard disk drive 8-8 Hardware and system checklist 8-3 i.LINK (IEEE1394) device 8-18 Internal display panel 8-8 Keyboard 8-7 LAN 8-18 Overheating power down 8-4 Password 8-7 PC Card 8-11 User's Manual PORTÉGÉ R500... Pointing device 8-12 Power 8-4 Real Time Clock 8-7 Recovery Discs 8-19 SD/SDHC Card 8-11 Self test 8-4 Sound system 8-16 System start-up 8-4 TOSHIBA support 8-21 Touch Pad 8-12 USB device 8-15 USB ...
...problem 8-2 Battery 8-5 Bluetooth 8-19 DVD Super Multi drive 8-9 External monitor 8-17 Fingerprint Sensor 8-14 Hard disk drive 8-8 Hardware and system checklist 8-3 i.LINK (IEEE1394) device 8-18 Internal display panel 8-8 Keyboard 8-7 LAN 8-18 Overheating power down 8-4 Password 8-7 PC Card 8-11 User's Manual PORTÉGÉ R500... Pointing device 8-12 Power 8-4 Real Time Clock 8-7 Recovery Discs 8-19 SD/SDHC Card 8-11 Self test 8-4 Sound system 8-16 System start-up 8-4 TOSHIBA support 8-21 Touch Pad 8-12 USB device 8-15 USB ...
User Manual
Page 198
T TOSHIBA Assist 3-9 TOSHIBA Assist button 3-5 TOSHIBA ConfigFree 3-9 TOSHIBA Disc Creator 3-10, 4-17 TOSHIBA DVD-RAM Utility 3-10 TOSHIBA HDD Protection 3-6 TOSHIBA PC Diagnostic Tool 3-7 TOSHIBA SD Memory Boot Utility 3-9 TOSHIBA SD Memory Card Format 3-9 TOSHIBA Slim Port Replicator II 3-26 TOSHIBA Value Added Package 3-7 TOSHIBA Zooming Utility 3-7 U USB device problems 8-15 USB FDD Kit 3-22 USB floppy diskette drive problems 8-10 V Video RAM 3-2 Volume control dial...
T TOSHIBA Assist 3-9 TOSHIBA Assist button 3-5 TOSHIBA ConfigFree 3-9 TOSHIBA Disc Creator 3-10, 4-17 TOSHIBA DVD-RAM Utility 3-10 TOSHIBA HDD Protection 3-6 TOSHIBA PC Diagnostic Tool 3-7 TOSHIBA SD Memory Boot Utility 3-9 TOSHIBA SD Memory Card Format 3-9 TOSHIBA Slim Port Replicator II 3-26 TOSHIBA Value Added Package 3-7 TOSHIBA Zooming Utility 3-7 U USB device problems 8-15 USB FDD Kit 3-22 USB floppy diskette drive problems 8-10 V Video RAM 3-2 Volume control dial...