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... incurred directly or indirectly from errors, omissions, or discrepancies between any form without notice. Therefore, Toshiba assumes no liability for the PORTÉGÉ R500 at the time of International Business Machines Corporation. Photo CD is a trademark of this manual....registered trademarks of Intel Corporation or its proprietor and used by Toshiba Corporation. i.LINK is assumed with respect to change without the prior written permission of the information contained herein. Windows and Microsoft are trademarks or registered trademarks of Microsoft Corporation. ...
... incurred directly or indirectly from errors, omissions, or discrepancies between any form without notice. Therefore, Toshiba assumes no liability for the PORTÉGÉ R500 at the time of International Business Machines Corporation. Photo CD is a trademark of this manual....registered trademarks of Intel Corporation or its proprietor and used by Toshiba Corporation. i.LINK is assumed with respect to change without the prior written permission of the information contained herein. Windows and Microsoft are trademarks or registered trademarks of Microsoft Corporation. ...
Maintenance Manual
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.... Touch pad A Touch Pad and control buttons in the palm rest enable control of the on-screen pointer and scrolling of windows. Batteries The computer has two batteries: a rechargeable Lithium-Ion main battery pack and RTC battery (that have special functions in ...(double layer) can be installed. Display LCD : Built-in Microsoft® Windows® Vista. The keyboard also includes two keys that backs up the Real Time Clock and CMOS memory). 1-2 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) External monitor : Supported via an RGB connector. ...
.... Touch pad A Touch Pad and control buttons in the palm rest enable control of the on-screen pointer and scrolling of windows. Batteries The computer has two batteries: a rechargeable Lithium-Ion main battery pack and RTC battery (that have special functions in ...(double layer) can be installed. Display LCD : Built-in Microsoft® Windows® Vista. The keyboard also includes two keys that backs up the Real Time Clock and CMOS memory). 1-2 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) External monitor : Supported via an RGB connector. ...
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... Troubleshooting 2-53 Procedure 1 Diagnostic Test Program Execution Check 2-53 Procedure 2 Connector Check 2-53 Procedure 3 Replacement Check 2-54 2.14 SDcard Slot Troubleshooting 2-55 Procedure 1 Check on Windows OS 2-55 Procedure 2 Connector Check and Replacement Check 2-55 2-iv [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
... Troubleshooting 2-53 Procedure 1 Diagnostic Test Program Execution Check 2-53 Procedure 2 Connector Check 2-53 Procedure 3 Replacement Check 2-54 2.14 SDcard Slot Troubleshooting 2-55 Procedure 1 Check on Windows OS 2-55 Procedure 2 Connector Check and Replacement Check 2-55 2-iv [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
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Non-Toshiba operating systems can cause the computer malfunction. Make sure all optional equipment is installed on the hard disk. Before going through the flowchart steps, ... registered and, if it is, ask him or her to enter the password. Make sure that Toshiba Windows is removed from the computer. Make sure the USB FDD and optical drive are empty. 2-2 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) 2 Troubleshooting Procedures 2.2 Troubleshooting Flowchart 2.2 Troubleshooting Flowchart Use the flowchart in Figure 2-1 as...
Non-Toshiba operating systems can cause the computer malfunction. Make sure all optional equipment is installed on the hard disk. Before going through the flowchart steps, ... registered and, if it is, ask him or her to enter the password. Make sure that Toshiba Windows is removed from the computer. Make sure the USB FDD and optical drive are empty. 2-2 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) 2 Troubleshooting Procedures 2.2 Troubleshooting Flowchart 2.2 Troubleshooting Flowchart Use the flowchart in Figure 2-1 as...
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...the BIOS ROM. Then the system reboots. Then press [F1] key ...... (e) *** Bad time function *** Check system. Then press [F1] key ...... 2-16 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) If any other error message displays, perform Check 2. (a) *** Bad HDD type *** Check system. Then press [F1] key ...... (g) *** Bad... appears on the display, perform Check 1. If there is no error message, go to Procedure 2. If DOS or Windows is properly loaded, go to their default values. If error message (b) appears often when the power is turned on , the system performs ...
...the BIOS ROM. Then the system reboots. Then press [F1] key ...... (e) *** Bad time function *** Check system. Then press [F1] key ...... 2-16 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) If any other error message displays, perform Check 2. (a) *** Bad HDD type *** Check system. Then press [F1] key ...... (g) *** Bad... appears on the display, perform Check 1. If there is no error message, go to Procedure 2. If DOS or Windows is properly loaded, go to their default values. If error message (b) appears often when the power is turned on , the system performs ...
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...from the FDISK menu. If drive C is not listed as active in the FDISK menu, go to Check 3. Check 3 If drive C is running Windows 2000, OSR2 or higher and the hard disk has more than 512 MB capacity, the FDISK program will ask if you can change to drive... Restart the computer and then go to read the precaution regarding access by other operating systems. 2-36 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Check 5 Using the SYS command on the Toshiba DOS system disk, install system files on the display, the system files have been transferred to Procedure 3. If the...
...from the FDISK menu. If drive C is not listed as active in the FDISK menu, go to Check 3. Check 3 If drive C is running Windows 2000, OSR2 or higher and the hard disk has more than 512 MB capacity, the FDISK program will ask if you can change to drive... Restart the computer and then go to read the precaution regarding access by other operating systems. 2-36 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Check 5 Using the SYS command on the Toshiba DOS system disk, install system files on the display, the system files have been transferred to Procedure 3. If the...
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... to Procedure 2. Perform the steps below starting with Procedure 1 and continuing with a new one following figure.. Check if the installed Windows recognizes automatically the SD card and the data in Chapter 4 Replacement Procedures. If there is still an error, go to Check 4...Check Procedure 1 Check on Windows OS Insert a SD card into the slot. Procedure 2 Connector Check and Replacement Check Check 1 The connection of the connections is not recognized or data are functioning properly. Replace it with the other procedures as required. PORTEGE R500 Maintenance Manual (960-634...
... to Procedure 2. Perform the steps below starting with Procedure 1 and continuing with a new one following figure.. Check if the installed Windows recognizes automatically the SD card and the data in Chapter 4 Replacement Procedures. If there is still an error, go to Check 4...Check Procedure 1 Check on Windows OS Insert a SD card into the slot. Procedure 2 Connector Check and Replacement Check Check 1 The connection of the connections is not recognized or data are functioning properly. Replace it with the other procedures as required. PORTEGE R500 Maintenance Manual (960-634...
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Procedure 1: Setting Windows Log-ON password Procedure 2: Registration of fingerprint Procedure 3: Authentication of fingerprint Procedure 4: Connector Check and Replacement Check CAUTION: Scan your finger shown below as ... in Procedure 1 to the user. When not recognized, adjust the speed. Slide slowly your finger at constant speed. Fingerprint sensor Fingerprint sensor 2-56 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) To check if the Fingerprint sensor works correctly or not, follow the troubleshooting procedures below . 1. Lay your finger straight to fingertip...
Procedure 1: Setting Windows Log-ON password Procedure 2: Registration of fingerprint Procedure 3: Authentication of fingerprint Procedure 4: Connector Check and Replacement Check CAUTION: Scan your finger shown below as ... in Procedure 1 to the user. When not recognized, adjust the speed. Slide slowly your finger at constant speed. Fingerprint sensor Fingerprint sensor 2-56 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) To check if the Fingerprint sensor works correctly or not, follow the troubleshooting procedures below . 1. Lay your finger straight to fingertip...
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... computer read . You have finished practicing, click Next button. 6. 2.15 Fingerprint sensor Troubleshooting 2 Troubleshooting Procedures Procedure 1 Setting Windows Log-ON password 1. Click [User Account]. 3. Type the password again. 8. The Fingerprint Enrollment screen will be displayed beneath the...User Account] from [Control Panel]. 2. Click "Create Account". 5. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-57 When "Do you use the correct method. The Verify screen will be displayed, enter the Windows logon password and click the Next button. 3. On the User's...
... computer read . You have finished practicing, click Next button. 6. 2.15 Fingerprint sensor Troubleshooting 2 Troubleshooting Procedures Procedure 1 Setting Windows Log-ON password 1. Click [User Account]. 3. Type the password again. 8. The Fingerprint Enrollment screen will be displayed beneath the...User Account] from [Control Panel]. 2. Click "Create Account". 5. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 2-57 When "Do you use the correct method. The Verify screen will be displayed, enter the Windows logon password and click the Next button. 3. On the User's...
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... logon to Sensor. When the Store to Sensor screen is displayed in the fingerprint authentication display. When authenticated, [Success] is displayed, check Store fingerprint to Windows. 2-58 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) If you fail continually ten times or more, you can not use the fingerprint authentication about one minute.
... logon to Sensor. When the Store to Sensor screen is displayed in the fingerprint authentication display. When authenticated, [Success] is displayed, check Store fingerprint to Windows. 2-58 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) If you fail continually ten times or more, you can not use the fingerprint authentication about one minute.
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... current information of Diagnostic Disks. The heatrun test is also included in one of the computer. Exit any application and close Windows. 3. The Diagnostics Programs are stored on the Diagnostic Disk. The Hardware Initial information Setting Tool consists of some programs which...programs to follow these steps: 1. Check if [All Devices] is not supported ] HARD DISK TEST REAL TIMER TEST PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-1 in the "Device Config." NOTE: Before starting the diagnostics, be sure to test the functions of ...
... current information of Diagnostic Disks. The heatrun test is also included in one of the computer. Exit any application and close Windows. 3. The Diagnostics Programs are stored on the Diagnostic Disk. The Hardware Initial information Setting Tool consists of some programs which...programs to follow these steps: 1. Check if [All Devices] is not supported ] HARD DISK TEST REAL TIMER TEST PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-1 in the "Device Config." NOTE: Before starting the diagnostics, be sure to test the functions of ...
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...Windows programs. Check of the wireless LAN card type 1. Check the card type according to "ON" position. 2. 3 Tests and Diagnostics 3.26 Wireless LAN Test Program (Atheros) 3.26 Wireless LAN Test Program (Atheros) Since there is installed in the computer. 3-60 [CONFIDENTIAL] PORTEGE R500... Maintenance Manual (960-634) Slide the wireless communication switch to the following procedure: • Click [Start] -> [All Programs] -> [TOSHIBA] -> [Utilities] -> [PC Diagnostic Tool]. • Check the "...
...Windows programs. Check of the wireless LAN card type 1. Check the card type according to "ON" position. 2. 3 Tests and Diagnostics 3.26 Wireless LAN Test Program (Atheros) 3.26 Wireless LAN Test Program (Atheros) Since there is installed in the computer. 3-60 [CONFIDENTIAL] PORTEGE R500... Maintenance Manual (960-634) Slide the wireless communication switch to the following procedure: • Click [Start] -> [All Programs] -> [TOSHIBA] -> [Utilities] -> [PC Diagnostic Tool]. • Check the "...
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... for transmitting-receiving test How to REF PC and unzip it . • PACKET.SYS • PACKET.INF • WTWINSVR.EXE 3-62 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Then "Clx_Res" folder is corresponding to access point 11a, 11b and 11g) NOTE: Set the SSID of AP as...(Device Under Testing) Cross cable REF (Reference PC) 11a(b,g)AP Configuration of equipment for the test before the start of Responder program on Windows XP and is created and the following three programs are recognized as follows. (Note that upper case and lower case characters are copied in...
... for transmitting-receiving test How to REF PC and unzip it . • PACKET.SYS • PACKET.INF • WTWINSVR.EXE 3-62 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634) Then "Clx_Res" folder is corresponding to access point 11a, 11b and 11g) NOTE: Set the SSID of AP as...(Device Under Testing) Cross cable REF (Reference PC) 11a(b,g)AP Configuration of equipment for the test before the start of Responder program on Windows XP and is created and the following three programs are recognized as follows. (Note that upper case and lower case characters are copied in...
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Click "View network connections" on the left column. 4. 3.27 Wireless LAN Test Program (Intel-made b/g, a/b/g Setting up of REF PC) 3 Tests and Diagnostics 2. Double-click "Local Area Connection". Network Connections window PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-63 Open "My Computer" window and click "My Network places" on the left column. 3. The "Network Connections" window appears.
Click "View network connections" on the left column. 4. 3.27 Wireless LAN Test Program (Intel-made b/g, a/b/g Setting up of REF PC) 3 Tests and Diagnostics 2. Double-click "Local Area Connection". Network Connections window PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-63 Open "My Computer" window and click "My Network places" on the left column. 3. The "Network Connections" window appears.
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button on the "Select Network Component Type" window and click "Add..." Local Area Connection Properties window 6. Select "Protocol" on the "Local Area Connection Properties" window. button. button on the "Select Network Protocol" window. 3 Tests and Diagnostics 3.27 Wireless LAN Test Program (Intel-made b/g, a/b/g Setting up of REF PC) 5. Select Network Component Type window 7. Click "Install..." Click "Have Disk..." Select Network Protocol window 3-64 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
button on the "Select Network Component Type" window and click "Add..." Local Area Connection Properties window 6. Select "Protocol" on the "Local Area Connection Properties" window. button. button on the "Select Network Protocol" window. 3 Tests and Diagnostics 3.27 Wireless LAN Test Program (Intel-made b/g, a/b/g Setting up of REF PC) 5. Select Network Component Type window 7. Click "Install..." Click "Have Disk..." Select Network Protocol window 3-64 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)
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..." file is completed, "Local Area Connection Properties" will appear. When the installation is used.) Install From Disk window 9. The "Select Network Protocol" window appears again. When "Install From Disk" window appears, click "Browse..." Local Area Connection Properties window PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-65 and specify the created "Clx_Res" folder. 3.27 Wireless LAN Test...
..." file is completed, "Local Area Connection Properties" will appear. When the installation is used.) Install From Disk window 9. The "Select Network Protocol" window appears again. When "Install From Disk" window appears, click "Browse..." Local Area Connection Properties window PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-65 and specify the created "Clx_Res" folder. 3.27 Wireless LAN Test...
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...the number of Network Adapter used on REF PC (enter 1 for the start of data to/from DUT via AP OS available : Windows XP only How to start : Double-click WTWINSVR icon. The following screen will appear. Screen while running the wtwinsvr program The REF PC...test program for Windows (WTWINSVR.EXE) in the Clx_Res folder. ・WTWINSVR.EXE Function : Transmitting/receiving of the test program on DUT. Then the following screen will appear. Startup screen of REF PC setup, restart the WINDOWS. Start the test program on DUT. 3-66 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (...
...the number of Network Adapter used on REF PC (enter 1 for the start of data to/from DUT via AP OS available : Windows XP only How to start : Double-click WTWINSVR icon. The following screen will appear. Screen while running the wtwinsvr program The REF PC...test program for Windows (WTWINSVR.EXE) in the Clx_Res folder. ・WTWINSVR.EXE Function : Transmitting/receiving of the test program on DUT. Then the following screen will appear. Startup screen of REF PC setup, restart the WINDOWS. Start the test program on DUT. 3-66 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (...
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The following message will appear: Microsoft Windows XX Startup Menu 1. Modem [Not used] 3. Therefore, LAN/Modem/Bluetooth/IEEE1394 test can not be executed successively. 3.29.1 LAN test To execute LAN .../IEEE1394 test with the test program. Bluetooth 4. Insert the test program disk for LAN/Modem/Bluetooth/IEEE1394 test in FDD and turn on the power. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-75 Press the number you choose the test. 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics 3.29 LAN...
The following message will appear: Microsoft Windows XX Startup Menu 1. Modem [Not used] 3. Therefore, LAN/Modem/Bluetooth/IEEE1394 test can not be executed successively. 3.29.1 LAN test To execute LAN .../IEEE1394 test with the test program. Bluetooth 4. Insert the test program disk for LAN/Modem/Bluetooth/IEEE1394 test in FDD and turn on the power. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-75 Press the number you choose the test. 3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics 3.29 LAN...
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PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-79 Make sure the wireless communication switch of the responder device. 2. 3 Tests and Diagnostics 3.29.3 Bluetooth test Preparation ・ For the test of Bluetooth function, use the Windows program installed on the target computer (computer to "ON" position. 3. Install the Bluetooth function by clicking [All Programs] -> [TOSHIBA] -> [Bluetooth...
PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-79 Make sure the wireless communication switch of the responder device. 2. 3 Tests and Diagnostics 3.29.3 Bluetooth test Preparation ・ For the test of Bluetooth function, use the Windows program installed on the target computer (computer to "ON" position. 3. Install the Bluetooth function by clicking [All Programs] -> [TOSHIBA] -> [Bluetooth...
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to test the sound Please check operation of speakers by one of methods. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-82 3 Tests and Diagnostics 3.30 Sound Test program 3.30 Sound Test program Sound TEST disk cannot be used in PORTEGE R500. Therefore, please test the sound on Windows OS. 1) Play a music file. 2) click TOSHIBA-> utility -> "PC diagnostic tool."
to test the sound Please check operation of speakers by one of methods. PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL] 3-82 3 Tests and Diagnostics 3.30 Sound Test program 3.30 Sound Test program Sound TEST disk cannot be used in PORTEGE R500. Therefore, please test the sound on Windows OS. 1) Play a music file. 2) click TOSHIBA-> utility -> "PC diagnostic tool."