User Manual (ENGLISH)
Page 19
... printing interval, media type, and media size. Check the message on the display, and refer to "Understanding display messages" on -line automatically. Always check the message on page 61.) a. When data is received, or any button is waiting for the error to replace the toner cartridge. (See "Replacing the toner .... UNDERSTANDING THE STATUS LED The color of toner may remain in the cartridge even when "Toner Exhausted " appears and the printer stops printing. On • The machine is left in the cartridge. Prepare a new cartridge for more information.
... printing interval, media type, and media size. Check the message on the display, and refer to "Understanding display messages" on -line automatically. Always check the message on page 61.) a. When data is received, or any button is waiting for the error to replace the toner cartridge. (See "Replacing the toner .... UNDERSTANDING THE STATUS LED The color of toner may remain in the cartridge even when "Toner Exhausted " appears and the printer stops printing. On • The machine is left in the cartridge. Prepare a new cartridge for more information.
User Manual (ENGLISH)
Page 47
...fax needs. Redialing the last number To redial the number you have finished, select No at any incoming fax. If an original is full, the printer can set your selection. 7. Press the left /right arrow until Paper Source appears and press OK. 4. Press Stop/Clear to return to suit your... the left /right arrow until Fax Tray appears and press OK. 5. Press Stop/Clear to return to view your fax, an error message appears on the top line of error messages and their meanings, see page 48. Secure free memory to resume by pressing On Hook Dial and then Start. You can receive...
...fax needs. Redialing the last number To redial the number you have finished, select No at any incoming fax. If an original is full, the printer can set your selection. 7. Press the left /right arrow until Paper Source appears and press OK. 4. Press Stop/Clear to return to suit your... the left /right arrow until Fax Tray appears and press OK. 5. Press Stop/Clear to return to view your fax, an error message appears on the top line of error messages and their meanings, see page 48. Secure free memory to resume by pressing On Hook Dial and then Start. You can receive...
User Manual (ENGLISH)
Page 48
...properly answer the phone. For details about changing the code, see page 51. If the caller leaves a message, the answering machine stores the message as a fax call, and all incoming faxes go into Fax mode after a predefined number of rings....set your machine to Ans/Fax mode and your answering machine is switched off the answering machine, or the outgoing message from another telephone line at the factory. When you receive a fax, the machine answers the call on a specified... arrow until Fax Setup appears on the display. 5. If the DRPD setup fails, Error DRPD Ring appears.
...properly answer the phone. For details about changing the code, see page 51. If the caller leaves a message, the answering machine stores the message as a fax call, and all incoming faxes go into Fax mode after a predefined number of rings....set your machine to Ans/Fax mode and your answering machine is switched off the answering machine, or the outgoing message from another telephone line at the factory. When you receive a fax, the machine answers the call on a specified... arrow until Fax Setup appears on the display. 5. If the DRPD setup fails, Error DRPD Ring appears.
User Manual (ENGLISH)
Page 64
... paper before loading. • Do not use the scanner glass for avoiding paper jams • Clearing document jams • Clearing paper jams • Understanding display messages • Solving other problems TIPS FOR AVOIDING PAPER JAMS By selecting the correct media types, most paper jams can be avoided. Pull the document gently...
... paper before loading. • Do not use the scanner glass for avoiding paper jams • Clearing document jams • Clearing paper jams • Understanding display messages • Solving other problems TIPS FOR AVOIDING PAPER JAMS By selecting the correct media types, most paper jams can be avoided. Pull the document gently...
User Manual (ENGLISH)
Page 68
... The loaded original has jammed in the tray. locks into memory. size by SMTP server. Connection Error Connection with the phone line. Try again. This is not in the printer properties does not match the paper you have been successfully stored, press the OK button to accept.... Line Busy The receiving fax machine did not answer or the line is applicable only to indicate the machine's status or errors. UNDERSTANDING DISPLAY MESSAGES Messages appear on the control panel display to machines with this feature. Load the correct paper in the ADF. See page 66....
... The loaded original has jammed in the tray. locks into memory. size by SMTP server. Connection Error Connection with the phone line. Try again. This is not in the printer properties does not match the paper you have been successfully stored, press the OK button to accept.... Line Busy The receiving fax machine did not answer or the line is applicable only to indicate the machine's status or errors. UNDERSTANDING DISPLAY MESSAGES Messages appear on the control panel display to machines with this feature. Load the correct paper in the ADF. See page 66....
User Manual (ENGLISH)
Page 69
... retransmit after more without changing the cartrdige. Enter the number manually using nongenuine Samsung toner cartridge such as refilled or remanufactured. If you select Stop by pressing... the jam. Scanner locked Send Error (AUTH) Send Error (DNS) Send Error (POP3) Send Error (SMTP) Send Error (Wrong Config) Toner Empty T MEANING SUGGESTED SOLUTIONS This message appears between Toner Empty and Toner... or Stop/Clear to redial a previously busy station. If you select Stop, the printer stops printing and you select Continue, the machine keeps printing, but the printing quality...
... retransmit after more without changing the cartrdige. Enter the number manually using nongenuine Samsung toner cartridge such as refilled or remanufactured. If you select Stop by pressing... the jam. Scanner locked Send Error (AUTH) Send Error (DNS) Send Error (POP3) Send Error (SMTP) Send Error (Wrong Config) Toner Empty T MEANING SUGGESTED SOLUTIONS This message appears between Toner Empty and Toner... or Stop/Clear to redial a previously busy station. If you select Stop, the printer stops printing and you select Continue, the machine keeps printing, but the printing quality...
User Manual (ENGLISH)
Page 71
... system error occurs, contact your Windows. • Check the machine for the following: • The front cover is malfunctioning. If possible, attach the cable to see if the machine is working properly and print a job. You can also try a new printer cable. Check the display message on again... system is not closed. Printing problems CONDITION POSSIBLE CAUSE SUGGESTED SOLUTIONS The machine does not print. Select Samsung SCX-4x24 Series or SCX-4x28 Series as the default printer. The paper size and the paper size settings do not match. Check the file to ensure that ...
... system error occurs, contact your Windows. • Check the machine for the following: • The front cover is malfunctioning. If possible, attach the cable to see if the machine is working properly and print a job. You can also try a new printer cable. Check the display message on again... system is not closed. Printing problems CONDITION POSSIBLE CAUSE SUGGESTED SOLUTIONS The machine does not print. Select Samsung SCX-4x24 Series or SCX-4x28 Series as the default printer. The paper size and the paper size settings do not match. Check the file to ensure that ...
User Manual (ENGLISH)
Page 75
... The incoming fax has • blank spaces or is of memory required to the ECP printer mode through BIOS setting. Check your computer. If necessary, replace the cable. • .... The other fax machine fails. If the display shows the Memory Full message, delete from memory any error message. A noisy phone line can receive your computer user's guide. For details...." • "Invalid handle." • "Scanning has failed." Troubleshooting_ 75 Try the Prescan function to the correct port. The unit scans very slowly. • Check if the machine is...
... The incoming fax has • blank spaces or is of memory required to the ECP printer mode through BIOS setting. Check your computer. If necessary, replace the cable. • .... The other fax machine fails. If the display shows the Memory Full message, delete from memory any error message. A noisy phone line can receive your computer user's guide. For details...." • "Invalid handle." • "Scanning has failed." Troubleshooting_ 75 Try the Prescan function to the correct port. The unit scans very slowly. • Check if the machine is...
User Manual (ENGLISH)
Page 76
... to Installed. Check to the machine. Reinstall the printer driver. The PostScript • Install the PostScript driver, driver may appear during installation. Make sure that the print job is not selected in the user option setting. The optional tray is a PostScript job. "Limit Check Error" message appears. Exit all other pages, with your...
... to Installed. Check to the machine. Reinstall the printer driver. The PostScript • Install the PostScript driver, driver may appear during installation. Make sure that the print job is not selected in the user option setting. The optional tray is a PostScript job. "Limit Check Error" message appears. Exit all other pages, with your...
User Manual (ENGLISH)
Page 78
..., you should wait for completion of different "consumer" application to the same port is connected to gain control over the device. Since functional components of MFP (printer and scanner) share the same I/O interface (port), the situation of simultaneous access of the current job or should press Release port button... to the computer. Make sure if it is connected properly via the USB port and is turned on Linux error messages. 78 _Troubleshooting This can see if the port is not functioning properly. USB ports start at / dev/mfp4, so scanner on USB:0 relates to the same port is ...
..., you should wait for completion of different "consumer" application to the same port is connected to gain control over the device. Since functional components of MFP (printer and scanner) share the same I/O interface (port), the situation of simultaneous access of the current job or should press Release port button... to the computer. Make sure if it is connected properly via the USB port and is turned on Linux error messages. 78 _Troubleshooting This can see if the port is not functioning properly. USB ports start at / dev/mfp4, so scanner on USB:0 relates to the same port is ...
User Manual (ENGLISH)
Page 79
... printing options. English alphabet and numbers are displayed normally at the Cover page. Common Macintosh problems CONDITION SUGGESTED SOLUTIONS The printer does not print PDF file correctly. Turn on Mac OS error messages. Incompatibility between the PDF file and the Acrobat products: Printing the PDF file as an image. The resolution setting in...
... printing options. English alphabet and numbers are displayed normally at the Cover page. Common Macintosh problems CONDITION SUGGESTED SOLUTIONS The printer does not print PDF file correctly. Turn on Mac OS error messages. Incompatibility between the PDF file and the Acrobat products: Printing the PDF file as an image. The resolution setting in...
SyncThru 5.0 Job Accounting Plug-in Guide (ENGLISH)
Page 5
Contents TROUBLESHOOTING Common errors 42 Device shows SyncThru Login message even if Job Accounting is disabled 42 After changing Job Accounting-enabled device to local device, Job Accounting is not working 42 Understanding error codes 43 Brief description of meanings 43 Detailed description of meanings 44 DATA REFERENCE OPEN SOURCE INFORMATION The Apache Software...
Contents TROUBLESHOOTING Common errors 42 Device shows SyncThru Login message even if Job Accounting is disabled 42 After changing Job Accounting-enabled device to local device, Job Accounting is not working 42 Understanding error codes 43 Brief description of meanings 43 Detailed description of meanings 44 DATA REFERENCE OPEN SOURCE INFORMATION The Apache Software...
SyncThru 5.0 Job Accounting Plug-in Guide (ENGLISH)
Page 42
...Select Setup > Authentication > Authentication Mode. 7. The SyncThru Login authentication screen will not work any more. Therefore, if you face an error. Troubleshooting_ 42 Go to local device (via USB), Job Accounting will be removed. Admin Settings Login screen appears. 4. After changing Job ...not disable Job Accounting. Enter in the administrator's password 5. This chapter includes: • Common errors • Understanding error codes Common errors Device shows SyncThru Login message even if Job Accounting is not working. Select No Authentication Mode and click OK. When the device...
...Select Setup > Authentication > Authentication Mode. 7. The SyncThru Login authentication screen will not work any more. Therefore, if you face an error. Troubleshooting_ 42 Go to local device (via USB), Job Accounting will be removed. Admin Settings Login screen appears. 4. After changing Job ...not disable Job Accounting. Enter in the administrator's password 5. This chapter includes: • Common errors • Understanding error codes Common errors Device shows SyncThru Login message even if Job Accounting is not working. Select No Authentication Mode and click OK. When the device...
SyncThru 5.0 Job Accounting Plug-in Guide (ENGLISH)
Page 43
...21005 21006 21007 21008 21009 21010 21011 21012 21013 21014 21015 21016 23001 MODULE Common Users Permission MEANING Invalid Request Error In Process Unknown Error Invalid CSV Data Invalid CSV Header Invalid Login ID Invalid Password Format Invalid Email Address Format Duplicate Login ID Selected... Group Assigned To Device, cannot Modify Cannot Move Users Import Users Failed Import Permissions Failed Troubleshooting_ 43 Understanding error codes The following table shows all the error codes SyncThru™ Admin 5 Job Accounting defines. The error codes appear in pop-up window messages or log...
...21005 21006 21007 21008 21009 21010 21011 21012 21013 21014 21015 21016 23001 MODULE Common Users Permission MEANING Invalid Request Error In Process Unknown Error Invalid CSV Data Invalid CSV Header Invalid Login ID Invalid Password Format Invalid Email Address Format Duplicate Login ID Selected... Group Assigned To Device, cannot Modify Cannot Move Users Import Users Failed Import Permissions Failed Troubleshooting_ 43 Understanding error codes The following table shows all the error codes SyncThru™ Admin 5 Job Accounting defines. The error codes appear in pop-up window messages or log...
SyncThru 5.0 Driver Management Plug-in Guide (ENGLISH)
Page 16
... to see if the driver file is valid or download the driver file again from the Samsung Download Center. (http://solution.samsungprinter.com) Otherwise, check to upload an invalid driver file. The error codes appear in the computer. • Simple File Sharing option is corrupted. (See "...are configured as local administrator's rights. This section gives helpful information on page 18). Understanding error codes The following : • ADMIN$ is shared in pop-up window messages or log messages. SOLUTION Check to see if the specified host is connected to network Please check to \\...
... to see if the driver file is valid or download the driver file again from the Samsung Download Center. (http://solution.samsungprinter.com) Otherwise, check to upload an invalid driver file. The error codes appear in the computer. • Simple File Sharing option is corrupted. (See "...are configured as local administrator's rights. This section gives helpful information on page 18). Understanding error codes The following : • ADMIN$ is shared in pop-up window messages or log messages. SOLUTION Check to see if the specified host is connected to network Please check to \\...
SyncThru 5.0 Device Map Plug-in Guide (ENGLISH)
Page 20
...of meanings CODE 30011 Place is not selected SEVERITY Severe 30012 Duplicate name, try again 30014 Fail to see the error codes in pop-up window messages or log messages. You can see if the selected image is working fine. Then click OK/Apply (See "Creating Place and ...enter a different name for what to select a Place for the specified Subplace. Failed to add map - This chapter includes: • Understanding error codes Understanding error codes The following : 1 Check if the SyncThru™ Admin 5 Device Map Plug-in Subplace. If it is used in is used by...
...of meanings CODE 30011 Place is not selected SEVERITY Severe 30012 Duplicate name, try again 30014 Fail to see the error codes in pop-up window messages or log messages. You can see if the selected image is working fine. Then click OK/Apply (See "Creating Place and ...enter a different name for what to select a Place for the specified Subplace. Failed to add map - This chapter includes: • Understanding error codes Understanding error codes The following : 1 Check if the SyncThru™ Admin 5 Device Map Plug-in Subplace. If it is used in is used by...
SyncThru 5.0 Device Map Plug-in Guide (ENGLISH)
Page 21
Check if the image is used by a Subplace, an error will occur when you create will appear. Image size is not restricted, but it . Frequently Asked Questions_ 21 Can I delete a specific map image? Can I upload a ... by Subplaces. How many devices and door marks can I upload as a floor layout image? This chapter gives answers to add more than fifty items, a warning message will have this fixed size. You can be added on a map? • What kinds of file formats can upload jpg, gif and png file formats.
Check if the image is used by a Subplace, an error will occur when you create will appear. Image size is not restricted, but it . Frequently Asked Questions_ 21 Can I delete a specific map image? Can I upload a ... by Subplaces. How many devices and door marks can I upload as a floor layout image? This chapter gives answers to add more than fifty items, a warning message will have this fixed size. You can be added on a map? • What kinds of file formats can upload jpg, gif and png file formats.
SyncThru 5.0 Guide (ENGLISH)
Page 4
... 70 User Accounts 70 User Roles 71 SyncThru Management 72 SyncThru Update 72 HTTP Security 73 Email settings 74 Database 74 SyncThru Discovery 75 Log Messages 75 LDAP Servers 75 Device Management 76 Connection Settings 76 Blocked Devices 76 Discovery 76 Alerts 77 Alert Notifications 77 Alert data gathering 78 Firmware...
... 70 User Accounts 70 User Roles 71 SyncThru Management 72 SyncThru Update 72 HTTP Security 73 Email settings 74 Database 74 SyncThru Discovery 75 Log Messages 75 LDAP Servers 75 Device Management 76 Connection Settings 76 Blocked Devices 76 Discovery 76 Alerts 77 Alert Notifications 77 Alert data gathering 78 Firmware...
SyncThru 5.0 Guide (ENGLISH)
Page 34
...You can be removed from the Device information panel. If you need to check if the printer is same as follows: - This Test print request will be found in SyncThru™...as SyncThru™ Admin 5's Write Community. (See "Connection Settings" on page 31) • Display message: The blue box shows the same information displayed on page 40). • Adding a device: You can...can see devices that devices will be found again only after a new discovery. - Disconnected: Shows devices in error status. - Compound Option = IP Range - When you create a new group, you can see from ...
...You can be removed from the Device information panel. If you need to check if the printer is same as follows: - This Test print request will be found in SyncThru™...as SyncThru™ Admin 5's Write Community. (See "Connection Settings" on page 31) • Display message: The blue box shows the same information displayed on page 40). • Adding a device: You can...can see devices that devices will be found again only after a new discovery. - Disconnected: Shows devices in error status. - Compound Option = IP Range - When you create a new group, you can see from ...
SyncThru 5.0 Guide (ENGLISH)
Page 48
... you enable this option, SMTP client authentication will always print out after a Scan to Email service. The time value should be split into multiple messages. Set the option and click Add. • POP3 Login Name: You can set the user name for client authentication on the STMP server. You... seconds) that the system will wait before SMTP client authentication usage. You can set the default subject for emails when using Scan to On Errors Only, a report will be 30 seconds or more for client authentication on the POP3 server. If you enable this configuration using Scan to...
... you enable this option, SMTP client authentication will always print out after a Scan to Email service. The time value should be split into multiple messages. Set the option and click Add. • POP3 Login Name: You can set the user name for client authentication on the STMP server. You... seconds) that the system will wait before SMTP client authentication usage. You can set the default subject for emails when using Scan to On Errors Only, a report will be 30 seconds or more for client authentication on the POP3 server. If you enable this configuration using Scan to...
