Operating Instructions
Page 9
... Toner Bottle 103 Specifications...104 Main Unit ...104 Options ...107 INDEX...108 vii Cleaning the Printer Cautions to a Computer via USB Cable 79 Other Printing Problems 82 Additional Troubleshooting 88 8. 6. Troubleshooting Error & Status Messages on Smart Organizing Monitor 71 Panel Indicator ...77 Printer Does Not Print 78 When the Printer is...
... Toner Bottle 103 Specifications...104 Main Unit ...104 Options ...107 INDEX...108 vii Cleaning the Printer Cautions to a Computer via USB Cable 79 Other Printing Problems 82 Additional Troubleshooting 88 8. 6. Troubleshooting Error & Status Messages on Smart Organizing Monitor 71 Panel Indicator ...77 Printer Does Not Print 78 When the Printer is...
Operating Instructions
Page 84
...it on . See p.51 "Replacing the Print Cartridge" No Toner The following toner has run out. SC828 There is not set , or is a problem with a new one. See p.51 "Replacing the Print Cartridge" No Toner The following toner has run out. Top Cover : [Yellow] The printer ...Tray Not Detected The selected paper source tray is not set properly. Open the indicated cover, and then replace the Toner Cartridge. Functional problem within the printer. Troubleshooting Message Explanation Recommended Action No Toner The following toner has run out. If the error occurs again, contact your ...
...it on . See p.51 "Replacing the Print Cartridge" No Toner The following toner has run out. SC828 There is not set , or is a problem with a new one. See p.51 "Replacing the Print Cartridge" No Toner The following toner has run out. Top Cover : [Yellow] The printer ...Tray Not Detected The selected paper source tray is not set properly. Open the indicated cover, and then replace the Toner Cartridge. Functional problem within the printer. Troubleshooting Message Explanation Recommended Action No Toner The following toner has run out. If the error occurs again, contact your ...
Operating Instructions
Page 85
...Turn off the main power, and then turn it on again. Turn off , then on Smart Organizing Monitor Message Explanation Recommended Action Functional problem within the printer. If the error occurs again, con- SC823 There is an abnormality in the optional memory on . If the error appears...people to repair it on again. Error & Status Messages on . Turn power switch off the main power, and then turn it . Functional problem within the printer. If the error appears again, please call service. Turn power switch off , then on again. There is an abnormality in...
...Turn off the main power, and then turn it on again. Turn off , then on Smart Organizing Monitor Message Explanation Recommended Action Functional problem within the printer. If the error occurs again, con- SC823 There is an abnormality in the optional memory on . If the error appears...people to repair it on again. Error & Status Messages on . Turn power switch off the main power, and then turn it . Functional problem within the printer. If the error appears again, please call service. Turn power switch off , then on again. There is an abnormality in...
Operating Instructions
Page 86
... occurs again, contact service people to communicate with the engine. Check the USB or network cables are securely connected also. cleaning. Troubleshooting Message Explanation Functional problem within the printer. Check the main power switch is turned on and the power cord is impossible to repair it on . If the error appears...
... occurs again, contact service people to communicate with the engine. Check the USB or network cables are securely connected also. cleaning. Troubleshooting Message Explanation Functional problem within the printer. Check the main power switch is turned on and the power cord is impossible to repair it on . If the error appears...
Operating Instructions
Page 87
.... The Toner M indicator is The print cartridge is almost empty. Replace the magenta print cartridge. The Toner Y indicator is flashing. If all the indicators are problems with the printer. The printer is no paper in the tray. Load paper in the tray. The Toner K indicator is lit. The Toner C indicator is...
.... The Toner M indicator is The print cartridge is almost empty. Replace the magenta print cartridge. The Toner Y indicator is flashing. If all the indicators are problems with the printer. The printer is no paper in the tray. Load paper in the tray. The Toner K indicator is lit. The Toner C indicator is...
Operating Instructions
Page 92
.... The paper setting may not be dirty. Confirm that has been stored properly. Prints do not stack properly. • Paper is damp. Troubleshooting Other Printing Problems Status Possible Causes, Descriptions, and Solutions Toner smears appear on the print side of the stack is not higher than subsequent prints to Smart Organizing...
.... The paper setting may not be dirty. Confirm that has been stored properly. Prints do not stack properly. • Paper is damp. Troubleshooting Other Printing Problems Status Possible Causes, Descriptions, and Solutions Toner smears appear on the print side of the stack is not higher than subsequent prints to Smart Organizing...
Operating Instructions
Page 93
... that has been stored properly. See p.34 "Loading Paper". Only add paper when there is damp. Use paper that has been stored properly. Other Printing Problems Status Possible Causes, Descriptions, and Solutions Multiple pages are no gaps. See p.23 "Paper and Other Media". • The friction pad, paper feed roller, or...
... that has been stored properly. See p.34 "Loading Paper". Only add paper when there is damp. Use paper that has been stored properly. Other Printing Problems Status Possible Causes, Descriptions, and Solutions Multiple pages are no gaps. See p.23 "Paper and Other Media". • The friction pad, paper feed roller, or...
Operating Instructions
Page 94
... other malfunctions. B Remove all the print cartridges. ASH103S Vertical line appear. 7 ASH104S The intermediate transfer belt is dirty. If this procedure does not resolve the problem, contact your service representative. Set the desired input tray using the control panel. When you are using the Windows operating system, the printer driver settings...
... other malfunctions. B Remove all the print cartridges. ASH103S Vertical line appear. 7 ASH104S The intermediate transfer belt is dirty. If this procedure does not resolve the problem, contact your service representative. Set the desired input tray using the control panel. When you are using the Windows operating system, the printer driver settings...
Operating Instructions
Page 95
... it takes time to proc- the application, use the reduction function to reduce the image, and then print. 7 See the printer driver Help. Other Printing Problems Status Possible Causes, Descriptions, and Solutions It takes too much time to complete the print job. • Photographs and other data intensive pages take a long... printer driver Help. • The data is different from the Energy Saver mode, the printer has to speed up , and this does not solve the problem, contact your sales or service representative.
... it takes time to proc- the application, use the reduction function to reduce the image, and then print. 7 See the printer driver Help. Other Printing Problems Status Possible Causes, Descriptions, and Solutions It takes too much time to complete the print job. • Photographs and other data intensive pages take a long... printer driver Help. • The data is different from the Energy Saver mode, the printer has to speed up , and this does not solve the problem, contact your sales or service representative.
Operating Instructions
Page 97
...finger, it smears out. The toner is larger than paper size, e.g. If rubbed with your sales or service representative. 7 87 ASH129S If the problem cannot be dirtied. See the printer driver Help. Print several sheets until they come out clean. • If document size is powdery and comes... the printer may not be guaranteed. When the toner runs out, pressing the {Stop/Start} key allows ing has stopped. Other Printing Problems Status Possible Causes, Descriptions, and Solutions The backs of printed sheets are positioned as in the image below. Check if the fusing unit lever...
...finger, it smears out. The toner is larger than paper size, e.g. If rubbed with your sales or service representative. 7 87 ASH129S If the problem cannot be dirtied. See the printer driver Help. Print several sheets until they come out clean. • If document size is powdery and comes... the printer may not be guaranteed. When the toner runs out, pressing the {Stop/Start} key allows ing has stopped. Other Printing Problems Status Possible Causes, Descriptions, and Solutions The backs of printed sheets are positioned as in the image below. Check if the fusing unit lever...
Operating Instructions
Page 98
.... server has a malfunction. No e-mail is received when an • Confirm [Auto E-mail Notification:] is not arriving. For details, see Software Guide. Troubleshooting Additional Troubleshooting Problems Solutions Strange noise is still not operating satisfactorily, contact your sales or service representative. If the email was sent but e-mail is set for information...
.... server has a malfunction. No e-mail is received when an • Confirm [Auto E-mail Notification:] is not arriving. For details, see Software Guide. Troubleshooting Additional Troubleshooting Problems Solutions Strange noise is still not operating satisfactorily, contact your sales or service representative. If the email was sent but e-mail is set for information...
Operating Instructions
Page 112
... 9 ❒ Print cartridges (consumables) are not changed sooner than indicated above due to continue printing, see p.82 "Other Printing Problems". 102 The numbers for approximately 1,000 pages. ❒ This printer routinely performs cleaning and uses toner during this printer, use only... Print Cartridge Print cartridge Average number of pages printable per cartridge comply with the printer. ❒ The supplied print cartridge is a problem, contact the store where they were purchased. ❒ When you first use this operation to maintain quality. ❒ To prevent a...
... 9 ❒ Print cartridges (consumables) are not changed sooner than indicated above due to continue printing, see p.82 "Other Printing Problems". 102 The numbers for approximately 1,000 pages. ❒ This printer routinely performs cleaning and uses toner during this printer, use only... Print Cartridge Print cartridge Average number of pages printable per cartridge comply with the printer. ❒ The supplied print cartridge is a problem, contact the store where they were purchased. ❒ When you first use this operation to maintain quality. ❒ To prevent a...
Operating Instructions
Page 118
... feed unit, 34, 46 tray 1, 34 108 M Memory Unit Type F 256MB, 16, 107 Moving and transporting the printer, 100 N Network, 19 O Options, 107 Other printing problems, 82 P Paper and other media, 23 Paper feed roller, 66 Paper Feed Unit TK1010, 14, 107 Paper not supported, 31 Paper recommendations, 25 Print area...
... feed unit, 34, 46 tray 1, 34 108 M Memory Unit Type F 256MB, 16, 107 Moving and transporting the printer, 100 N Network, 19 O Options, 107 Other printing problems, 82 P Paper and other media, 23 Paper feed roller, 66 Paper Feed Unit TK1010, 14, 107 Paper not supported, 31 Paper recommendations, 25 Print area...
Operating Instructions
Page 23
... then, under [USB Controller] in the [Device Manager] dialog box. 15 and then turn it on again. Installing the Printer Driver Using USB Troubleshooting USB Problem Solutions The printer is displayed under [Universal Serial Bus controllers], remove any conflicting devices. Take care not to accidentally remove required devices. For details, see...
... then, under [USB Controller] in the [Device Manager] dialog box. 15 and then turn it on again. Installing the Printer Driver Using USB Troubleshooting USB Problem Solutions The printer is displayed under [Universal Serial Bus controllers], remove any conflicting devices. Take care not to accidentally remove required devices. For details, see...
Operating Instructions
Page 39
... job that is loaded is larger than the paper size specified in a paper jam. Canceling a Print Job Follow the procedure below to continue printing when a problem such as or smaller than the paper size specified in the printer driver, using the form feed function could result in the printer driver. A If... that does not support duplex printing • Cover Sheet ❒ If the paper that is selected, the print job may be cut short, or other problems may occur. pears, press the {Stop/Start} button. Note ❒ If you want to print after adding paper to the tray, load the correct ...
... job that is loaded is larger than the paper size specified in a paper jam. Canceling a Print Job Follow the procedure below to continue printing when a problem such as or smaller than the paper size specified in the printer driver, using the form feed function could result in the printer driver. A If... that does not support duplex printing • Cover Sheet ❒ If the paper that is selected, the print job may be cut short, or other problems may occur. pears, press the {Stop/Start} button. Note ❒ If you want to print after adding paper to the tray, load the correct ...
Operating Instructions
Page 51
...999. Respecify the quantity to check the connection and settings: A Disconnect and then reconnect the USB cable. The paper size setting for problems that is no paper of the specified size remaining. C Disconnect the USB cable, and then turn off the print- 4 er..... To cancel printing, perform Job Cancel. Printing is disabled. B Check the PictBridge settings are not recognized. Printing is disabled. Problem Cause Solution PictBridge is disabled. You have to use paper that can occur when PictBridge printing. If you have connected multiple digital cameras...
...999. Respecify the quantity to check the connection and settings: A Disconnect and then reconnect the USB cable. The paper size setting for problems that is no paper of the specified size remaining. C Disconnect the USB cable, and then turn off the print- 4 er..... To cancel printing, perform Job Cancel. Printing is disabled. B Check the PictBridge settings are not recognized. Printing is disabled. Problem Cause Solution PictBridge is disabled. You have to use paper that can occur when PictBridge printing. If you have connected multiple digital cameras...
Operating Instructions
Page 53
.... Monitoring and Configuring the Printer Using Web Image Monitor Using Web Image Monitor, you are not enabled with the Web browser used, display and operation problems may be remotely performed using a proxy server, change settings. ❖ Available operations The following operations can be automatically changed by the DHCP server settings. ❒...
.... Monitoring and Configuring the Printer Using Web Image Monitor Using Web Image Monitor, you are not enabled with the Web browser used, display and operation problems may be remotely performed using a proxy server, change settings. ❖ Available operations The following operations can be automatically changed by the DHCP server settings. ❒...
Operating Instructions
Page 63
... print jobs. 4. [Cancel] button 9. [Status] tab Click to display the [Form Feed] dialog box which you can be opened from this printer model. 55 The problem tray is outlined in red. 6. [Search Network Printer] button Click to display error related Help. 5 This identifies the tray where the error occurred. Note ❒...
... print jobs. 4. [Cancel] button 9. [Status] tab Click to display the [Form Feed] dialog box which you can be opened from this printer model. 55 The problem tray is outlined in red. 6. [Search Network Printer] button Click to display error related Help. 5 This identifies the tray where the error occurred. Note ❒...
Administration Guide
Page 44
Appendix If the Printer is Not Going to a Computer via USB Cable 79 Other Printing Problems 82 Additional Troubleshooting 88 8. 6. Removing Misfed Paper When Paper is Directly Connected to Be Used for a Long Time 95 Preparing the Printer For a Long Period ...
Appendix If the Printer is Not Going to a Computer via USB Cable 79 Other Printing Problems 82 Additional Troubleshooting 88 8. 6. Removing Misfed Paper When Paper is Directly Connected to Be Used for a Long Time 95 Preparing the Printer For a Long Period ...
Administration Guide
Page 119
... representative. 74 Open the indicated cover, and then replace the Toner Cartridge. Replace the print cartridge (Cyan). Functional problem within the printer. Check the indicated tray. [Tray 1] The indicated paper input tray is a problem with a new one. Open the indicated cover, and then replace the Waste Toner See p.56 "Replacing the Waste...
... representative. 74 Open the indicated cover, and then replace the Toner Cartridge. Replace the print cartridge (Cyan). Functional problem within the printer. Check the indicated tray. [Tray 1] The indicated paper input tray is a problem with a new one. Open the indicated cover, and then replace the Waste Toner See p.56 "Replacing the Waste...