Operating Instructions
Page 3
... Explains Facsimile functions and operations. ❖ Printer Reference Explains Printer functions and operations. ❖ Scanner Reference Explains Scanner functions and operations. Important ❒ Media differ according to install the CD-ROMs provided. ❖ General Settings Guide Explains User Tools settings, and Address Book procedures such as setting user and administrator authentication. ❖ Copy Reference Explains Copier functions and operations. Also refer to this manual before using the machine, how to enter text, and how to manual. ❒ The printed and...
... Explains Facsimile functions and operations. ❖ Printer Reference Explains Printer functions and operations. ❖ Scanner Reference Explains Scanner functions and operations. Important ❒ Media differ according to install the CD-ROMs provided. ❖ General Settings Guide Explains User Tools settings, and Address Book procedures such as setting user and administrator authentication. ❖ Copy Reference Explains Copier functions and operations. Also refer to this manual before using the machine, how to enter text, and how to manual. ❒ The printed and...
Operating Instructions
Page 18
... used with Windows Me, only a speed equal to the USB port on the host computer. dows Server 2003, Mac OS X10.3.3 or higher. • For Windows Me: Make sure to the USB 2.0 port. When used with the optional PostScript 3 unit. Connecting the Machine Connecting to the USB Interface Connect the USB 2.0 interface cable to the USB 2.0 port. 1 A Connect the USB 2.0 interface cable to install "USB Printing Support". Reference "Preparing the Machine", Printer Reference 10 Note ❒ This machine does not come with a USB interface cable. Make...
... used with Windows Me, only a speed equal to the USB port on the host computer. dows Server 2003, Mac OS X10.3.3 or higher. • For Windows Me: Make sure to the USB 2.0 port. When used with the optional PostScript 3 unit. Connecting the Machine Connecting to the USB Interface Connect the USB 2.0 interface cable to the USB 2.0 port. 1 A Connect the USB 2.0 interface cable to install "USB Printing Support". Reference "Preparing the Machine", Printer Reference 10 Note ❒ This machine does not come with a USB interface cable. Make...
Operating Instructions
Page 22
... unit is functioning, the LED lights up in Net- B If it is connected properly to Make Network Settings" p.49 "IEEE 802.11b" 14 F Press the {User Tools/Counter} key to return to verify settings. E After checking radio wave status, press the {OK} key. Connecting the Machine ❖ When using the control panel. The LED will light after a few seconds. Reference p.4 "Accessing User Tools" p.29 "Using Utilities to the network, the LED is searching for devices...
... unit is functioning, the LED lights up in Net- B If it is connected properly to Make Network Settings" p.49 "IEEE 802.11b" 14 F Press the {User Tools/Counter} key to return to verify settings. E After checking radio wave status, press the {OK} key. Connecting the Machine ❖ When using the control panel. The LED will light after a few seconds. Reference p.4 "Accessing User Tools" p.29 "Using Utilities to the network, the LED is searching for devices...
Operating Instructions
Page 55
....11b (wireless LAN) are both connected, the selected interface has priority. ❖ Ping Command Check the network connection with RNP and rnp. If you select to [Encryption Only], you have installed the optional IEEE 802.11b interface unit, select the method of connection. Use uppercase letters for alphabet. ❖ Ethernet Speed Set the access speed for the machine. 47 The default setting is Auto Select. ❖ LAN Type When...
....11b (wireless LAN) are both connected, the selected interface has priority. ❖ Ping Command Check the network connection with RNP and rnp. If you select to [Encryption Only], you have installed the optional IEEE 802.11b interface unit, select the method of connection. Use uppercase letters for alphabet. ❖ Ethernet Speed Set the access speed for the machine. 47 The default setting is Auto Select. ❖ LAN Type When...
Operating Instructions
Page 59
...- File Transfer File Transfer This section describes the user tools in "user name@realm". The default setting for [Admin. Enter [User Name] using up to [On], and then specify [User Name], [Password], and [Encrypt]. Depending on the SMTP server type, "realm" must be entered. Spaces cannot be set [SMTP Authentication] to 127 characters. When not using Internet Fax. Enter the user name and password to preregister I/O devices in bold type. ❖ Delivery Option Enables or disables sending stored or scanned documents...
...- File Transfer File Transfer This section describes the user tools in "user name@realm". The default setting for [Admin. Enter [User Name] using up to [On], and then specify [User Name], [Password], and [Encrypt]. Depending on the SMTP server type, "realm" must be entered. Spaces cannot be set [SMTP Authentication] to 127 characters. When not using Internet Fax. Enter the user name and password to preregister I/O devices in bold type. ❖ Delivery Option Enables or disables sending stored or scanned documents...
Operating Instructions
Page 123
..., the oldest error is registered, we recommend you print the list of Auto Job Cancel and jobs canceled manually from the control panel can be checked. This menu can be selected only when the optional PostScript 3 unit is installed. ❖ PDF Config./Font Page You can be printed. 5. List/Test Print This section describes the user tools in the Printer Features menu. Page. The records of settings, so they can print the current configuration and installed PDF font list. This menu can be selected...
..., the oldest error is registered, we recommend you print the list of Auto Job Cancel and jobs canceled manually from the control panel can be checked. This menu can be selected only when the optional PostScript 3 unit is installed. ❖ PDF Config./Font Page You can be printed. 5. List/Test Print This section describes the user tools in the Printer Features menu. Page. The records of settings, so they can print the current configuration and installed PDF font list. This menu can be selected...
Operating Instructions
Page 126
... setting uses frame memory for registering fonts. The default setting is cancelled. ❖ Memory Usage You can set to not print on both sides of copies. port is Do not Print. Default settings are shown in the System menu under Printer Features. The default setting is On. 118 If Toner Saving is set to On, Edge Smoothing is ignored even if it is no data to enable Auto Continue. The default setting is set the number of each page. The default setting...
... setting uses frame memory for registering fonts. The default setting is cancelled. ❖ Memory Usage You can set to not print on both sides of copies. port is Do not Print. Default settings are shown in the System menu under Printer Features. The default setting is On. 118 If Toner Saving is set to On, Edge Smoothing is ignored even if it is no data to enable Auto Continue. The default setting is set the number of each page. The default setting...
Operating Instructions
Page 293
..., 69 S Scanner Auto Reset Timer (scanner), 43 Scanner Features (Destination List Settings), 129 Scanner Features (Scan Settings), 127 Scanner Features (Send Settings), 130 Scan Settings (Scanner Features), 127 Screen Contrast, 37 Security Type, 49 Select Dial/Push Phone, 81 Selection Signal Status, 48 Send Settings (Scanner Features), 130 Set Date, 43 Set Time, 43 Set User Function Key, 73 Signal Control, 48 SIP Settings, 78 SMB Computer Name, 45 SMB Work Group, 45 SMTP Authentication, 51 SMTP RX File Delivery, 76 SMTP Server, 51 SSID Setting, 49 Sub Paper Size, 118 Switch Reception Mode, 75...
..., 69 S Scanner Auto Reset Timer (scanner), 43 Scanner Features (Destination List Settings), 129 Scanner Features (Scan Settings), 127 Scanner Features (Send Settings), 130 Scan Settings (Scanner Features), 127 Screen Contrast, 37 Security Type, 49 Select Dial/Push Phone, 81 Selection Signal Status, 48 Send Settings (Scanner Features), 130 Set Date, 43 Set Time, 43 Set User Function Key, 73 Signal Control, 48 SIP Settings, 78 SMB Computer Name, 45 SMB Work Group, 45 SMTP Authentication, 51 SMTP RX File Delivery, 76 SMTP Server, 51 SSID Setting, 49 Sub Paper Size, 118 Switch Reception Mode, 75...
Troubleshooting Guide
Page 3
... manual before using the machine, how to enter text, and how to install the CD-ROMs provided. ❖ General Settings Guide Explains User Tools settings, and Address Book procedures such as setting user and administrator authentication. ❖ Copy Reference Explains Copier functions and operations. Also refer to this manual for explanations on how to place originals. ❖ Facsimile Reference Explains Facsimile functions and operations. ❖ Printer Reference Explains Printer functions and operations. ❖ Scanner Reference Explains Scanner functions...
... manual before using the machine, how to enter text, and how to install the CD-ROMs provided. ❖ General Settings Guide Explains User Tools settings, and Address Book procedures such as setting user and administrator authentication. ❖ Copy Reference Explains Copier functions and operations. Also refer to this manual for explanations on how to place originals. ❖ Facsimile Reference Explains Facsimile functions and operations. ❖ Printer Reference Explains Printer functions and operations. ❖ Scanner Reference Explains Scanner functions...
Troubleshooting Guide
Page 11
... service representative. See p.65 "Loading Paper". See "When a Message Is Displayed" of each chapter. • Check that the machine is correctly set. See "When a Message Is Displayed" of each chapter. The machine is unable to the network, and that the machine is correctly connected to A network error has occurred. are using, check the message that appears. Problem Cause Documents and reports There is defective. When the Function Status Indicator Lights Up in Red When the Function Status Indicator Lights...
... service representative. See p.65 "Loading Paper". See "When a Message Is Displayed" of each chapter. • Check that the machine is correctly set. See "When a Message Is Displayed" of each chapter. The machine is unable to the network, and that the machine is correctly connected to A network error has occurred. are using, check the message that appears. Problem Cause Documents and reports There is defective. When the Function Status Indicator Lights Up in Red When the Function Status Indicator Lights...
Troubleshooting Guide
Page 13
... screen appears. Enter your login user name and user password. "Temperature Alert. and wait a while before restarting." The temperature inside the machine is disabled. When You Have Problems Operating the Machine Problem Cause Solution Original images are locked. into the bypass tray with the printer driver. The tray's side fences may not be set properly. Turn main power off, adjust room temp. Clear misfed paper, and then open and close the cover. See p.89 "Removing Jammed Paper". pass tray for duplex printing...
... screen appears. Enter your login user name and user password. "Temperature Alert. and wait a while before restarting." The temperature inside the machine is disabled. When You Have Problems Operating the Machine Problem Cause Solution Original images are locked. into the bypass tray with the printer driver. The tray's side fences may not be set properly. Turn main power off, adjust room temp. Clear misfed paper, and then open and close the cover. See p.89 "Removing Jammed Paper". pass tray for duplex printing...
Troubleshooting Guide
Page 43
... instructions in Add Printer Wizard. B Click [Add a printer]. If the installer starts, click [Cancel] to do if a message appears when installing the printer driver. Windows 95/98/Me, Windows 2000 or Windows NT 4.0 This section describes the procedure under Windows XP Professional or Windows Server 2003. Troubleshooting When Using the Printer Function This chapter describes likely causes of and possible solutions for printer function problems. When a Message Is Displayed during Installation of the RPCS printer driver is \DRIVERS\RPCS\WIN2K_XP. The message number...
... instructions in Add Printer Wizard. B Click [Add a printer]. If the installer starts, click [Cancel] to do if a message appears when installing the printer driver. Windows 95/98/Me, Windows 2000 or Windows NT 4.0 This section describes the procedure under Windows XP Professional or Windows Server 2003. Troubleshooting When Using the Printer Function This chapter describes likely causes of and possible solutions for printer function problems. When a Message Is Displayed during Installation of the RPCS printer driver is \DRIVERS\RPCS\WIN2K_XP. The message number...
Troubleshooting Guide
Page 45
... the display panel. Printing... Waiting... Wait a while. Wait a while. Solution Turn off , see "Turning On the Power", About This Machine. Problem:Wireless board An error may appear for the next data to the message. No action is initializing or executing maintenance operations. Resetting Job... Status Messages This section describes the machine status messages. It means the machine is required. The machine is used for use. The machine settings are being changed. Reference Before turning the main power off the main power switch...
... the display panel. Printing... Waiting... Wait a while. Wait a while. Solution Turn off , see "Turning On the Power", About This Machine. Problem:Wireless board An error may appear for the next data to the message. No action is initializing or executing maintenance operations. Resetting Job... Status Messages This section describes the machine status messages. It means the machine is required. The machine is used for use. The machine settings are being changed. Reference Before turning the main power off the main power switch...
Troubleshooting Guide
Page 46
... failed. • The login user name or pass- • Check your sales or service representative. perform authentication. An error has occurred in the Error Ethernet board. Troubleshooting When Using the Printer Function Message Cause Solution Paper Tray is in The specified paper tray is in the machine. Press [JobReset] to change the pa- 4 in [Memory Usage] under [System] (see General Settings Guide. Printer Font Er- Reduce the value of PCL or PostScript3 list display...
... failed. • The login user name or pass- • Check your sales or service representative. perform authentication. An error has occurred in the Error Ethernet board. Troubleshooting When Using the Printer Function Message Cause Solution Paper Tray is in The specified paper tray is in the machine. Press [JobReset] to change the pa- 4 in [Memory Usage] under [System] (see General Settings Guide. Printer Font Er- Reduce the value of PCL or PostScript3 list display...
Troubleshooting Guide
Page 48
...- To check signal status, press the {User Tools/Counter} key, and then select [System Settings] using {U} or {T}. The interface cable is set . See "Connecting to the Interfaces", General Settings Guide. See "Network Settings", General Settings Guide. 42 Printing does not start even after the machine was turned on the computer. See p.39 "When a Message Is Dis- The cause is not used , failure to "Offline". Check the error message or warn- The appropriate interface cable is displayed on the display panel...
...- To check signal status, press the {User Tools/Counter} key, and then select [System Settings] using {U} or {T}. The interface cable is set . See "Connecting to the Interfaces", General Settings Guide. See "Network Settings", General Settings Guide. 42 Printing does not start even after the machine was turned on the computer. See p.39 "When a Message Is Dis- The cause is not used , failure to "Offline". Check the error message or warn- The appropriate interface cable is displayed on the display panel...
Troubleshooting Guide
Page 52
...Saver mode. Optional components connected to large or com- Print result differs from the selected tray. It takes too The machine much time to the machine are using a Windows operating system, printer driver settings override those set using the display panel. See "ENERGY STAR Program", About This Machine. The option setup in printer properties is not configured when bidirectional transmission is dirty. Troubleshooting When Using the Printer Function Problem Cause Solution Image is not enabled. Print result dif- The machine is Use the machine's printer driver...
...Saver mode. Optional components connected to large or com- Print result differs from the selected tray. It takes too The machine much time to the machine are using a Windows operating system, printer driver settings override those set using the display panel. See "ENERGY STAR Program", About This Machine. The option setup in printer properties is not configured when bidirectional transmission is dirty. Troubleshooting When Using the Printer Function Problem Cause Solution Image is not enabled. Print result dif- The machine is Use the machine's printer driver...
Troubleshooting Guide
Page 56
... printed. See "Interface Settings", General Settings Guide. Troubleshooting When Using the Printer Function 4 50 Problem Cause Solution Page layout is not as broken lines. Information that selected in the application. When using Windows 95 / 98 / Me, Windows 2000 / XP, Windows Server 2003, or Windows NT 4.0. You may not fit on the machine used. See the printer driver Help. Some applica- Make the following settings with the printer driver: • Change the [Dithering:] setting on the [Image Adjustments] tab in the [Change User Settings...
... printed. See "Interface Settings", General Settings Guide. Troubleshooting When Using the Printer Function 4 50 Problem Cause Solution Page layout is not as broken lines. Information that selected in the application. When using Windows 95 / 98 / Me, Windows 2000 / XP, Windows Server 2003, or Windows NT 4.0. You may not fit on the machine used. See the printer driver Help. Some applica- Make the following settings with the printer driver: • Change the [Dithering:] setting on the [Image Adjustments] tab in the [Change User Settings...
Troubleshooting Guide
Page 57
... Type setting for tings Guide. which [Off] has 4 been specified as Paper Type on the malfunctioning. When using duplex printing, make settings to [On] on the System Settings menu. A print instruction was issued from the printer driver. 51 User Authentication may have been set , select the same size and orientation. Other Printing Problems Problem Cause Solution Duplex printing is malfunctioning. Duplex printing is malfunctioning. Make sure the application's paper size and orientation settings match those of the printer driver. User code management may have loaded...
... Type setting for tings Guide. which [Off] has 4 been specified as Paper Type on the malfunctioning. When using duplex printing, make settings to [On] on the System Settings menu. A print instruction was issued from the printer driver. 51 User Authentication may have been set , select the same size and orientation. Other Printing Problems Problem Cause Solution Duplex printing is malfunctioning. Duplex printing is malfunctioning. Make sure the application's paper size and orientation settings match those of the printer driver. User code management may have loaded...
Troubleshooting Guide
Page 68
...; Reset the scan size. • Lower the resolution. • Set with scanning. The problem may be performed. "XXX" scanner previously used scanner is connected to the (XXX and YYY indicate a scanner name.) network correctly. • Deactivate the personal firewall of the • Check whether the main pow- memory. Insufficient When a paper misfeed occurs in User Tools. Troubleshooting When Using the Scanner Function 5 62 Message Cause Solution Cannot connect to the scanner. Check the network Access Mask settings...
...; Reset the scan size. • Lower the resolution. • Set with scanning. The problem may be performed. "XXX" scanner previously used scanner is connected to the (XXX and YYY indicate a scanner name.) network correctly. • Deactivate the personal firewall of the • Check whether the main pow- memory. Insufficient When a paper misfeed occurs in User Tools. Troubleshooting When Using the Scanner Function 5 62 Message Cause Solution Cannot connect to the scanner. Check the network Access Mask settings...
Troubleshooting Guide
Page 106
..., 6 Power Connection, 95 Power Failure Report, 35 Power indicator, 35 Power supply, 95 Precautions when locating the machine, 93 Precautions when moving the machine, 94 Printed image is different from computer display, 45 Printed image is faded, 45 Printed image is in wrong orientation, 45 Printer driver installation, 37 Printing, 29 Printing does not start, 42 R RDS (Remote Diagnostic System), 35 Reception, 29 Release button, 71 Removing Jammed Paper, 89 Replacing Toner, 85 Reverse side of original is copied, 13 S Scanned image...
..., 6 Power Connection, 95 Power Failure Report, 35 Power indicator, 35 Power supply, 95 Precautions when locating the machine, 93 Precautions when moving the machine, 94 Printed image is different from computer display, 45 Printed image is faded, 45 Printed image is in wrong orientation, 45 Printer driver installation, 37 Printing, 29 Printing does not start, 42 R RDS (Remote Diagnostic System), 35 Reception, 29 Release button, 71 Removing Jammed Paper, 89 Replacing Toner, 85 Reverse side of original is copied, 13 S Scanned image...
