Product Guide
Page 9
...windows, holes, perforations, cutouts or embossing l Label paper on which Ricoh has no control. Paper Not Recommended for this Printer l Paper meant for Paper Types Paper Type Used Normal Thick Paper... Labels Card Stock Envelope 28 lb. OHP Transparency Other paper types (color, preprinted, recycled and letterhead) at the printer driver cannot be fed out to emit static electricity l Special paper,... numerous sheets of special paper in a short amount of time may create some printing problems. Exclusive printing of special paper may result in which the paper is used only to...
...windows, holes, perforations, cutouts or embossing l Label paper on which Ricoh has no control. Paper Not Recommended for this Printer l Paper meant for Paper Types Paper Type Used Normal Thick Paper... Labels Card Stock Envelope 28 lb. OHP Transparency Other paper types (color, preprinted, recycled and letterhead) at the printer driver cannot be fed out to emit static electricity l Special paper,... numerous sheets of special paper in a short amount of time may create some printing problems. Exclusive printing of special paper may result in which the paper is used only to...
Maintenance Manual
Page 2
...Registration Roller 73 Cleaning the DustProof Glass 75 Checking the Earth Leakage Breaker 77 Adjusting the Printer Adjusting the Color Registration 79 Auto Adjust...79 Adjusting the Fuser for Thick Paper 80 Test Sheet Samples 83 Correcting the...Color Calibration Sample Sheet and Gradation Correction Sheet ....... 88 Resetting the gradation correction values to the initial values 89 Adjusting Image Density 92 Adjusting Tray Registration 94 Troubleshooting Error & Status Messages on the Control Panel 97 Printer Does Not Print 108 Checking the port connection 110 Other Printing Problems...
...Registration Roller 73 Cleaning the DustProof Glass 75 Checking the Earth Leakage Breaker 77 Adjusting the Printer Adjusting the Color Registration 79 Auto Adjust...79 Adjusting the Fuser for Thick Paper 80 Test Sheet Samples 83 Correcting the...Color Calibration Sample Sheet and Gradation Correction Sheet ....... 88 Resetting the gradation correction values to the initial values 89 Adjusting Image Density 92 Adjusting Tray Registration 94 Troubleshooting Error & Status Messages on the Control Panel 97 Printer Does Not Print 108 Checking the port connection 110 Other Printing Problems...
Maintenance Manual
Page 99
... full of digits for digits was entered for the WEP the WEP key. If the error continues, contact your printer Off, then back On. Exceeded Max. Hardware Problem Ethernet The printer identified an Ether- Turn the power off , and then on . The Punch Chips container is not printed. .... If the message appears again, contact your sales or service representative. If the net error. Pages (Collate) The printer identified a collation Add extra RAM. Hardware Problem Finisher There is not full, remove the Punch-hole chips on the top of pag- Remove and re-install the finisher...
... full of digits for digits was entered for the WEP the WEP key. If the error continues, contact your printer Off, then back On. Exceeded Max. Hardware Problem Ethernet The printer identified an Ether- Turn the power off , and then on . The Punch Chips container is not printed. .... If the message appears again, contact your sales or service representative. If the net error. Pages (Collate) The printer identified a collation Add extra RAM. Hardware Problem Finisher There is not full, remove the Punch-hole chips on the top of pag- Remove and re-install the finisher...
Maintenance Manual
Page 100
... the message appears even after executing above operation, proceed to the following path in the CDROM labeled "Printer Drivers and Utilities": UTILITY\1394 Hardware Problem Option RAM ❒ For details about using the utility tool for IEEE 1394 interface board that is securely connected. move and re... the same directory in the CD-ROM. Remove and re-install the HDD board correctly. Troubleshooting Messages / Second messages Description Hardware Problem HDD The printer identified a HDD Board error. Hardware Problem IEEE1394 The printer identified an IEEE 1394 interface board error.
... the message appears even after executing above operation, proceed to the following path in the CDROM labeled "Printer Drivers and Utilities": UTILITY\1394 Hardware Problem Option RAM ❒ For details about using the utility tool for IEEE 1394 interface board that is securely connected. move and re... the same directory in the CD-ROM. Remove and re-install the HDD board correctly. Troubleshooting Messages / Second messages Description Hardware Problem HDD The printer identified a HDD Board error. Hardware Problem IEEE1394 The printer identified an IEEE 1394 interface board error.
Maintenance Manual
Page 101
...the Universal Serial Bus Connection and Hardware. unit. Turn the power off , and then on . Hardware Problem Printer font Problems with the staple er off , and then on . Hardware Problem Staple Unit There is a misfeed in the IEEE 802.11b interface card or the Bluetooth interface card.... the Bluetooth interface unit correctly. If the message appears again, contact your sales or service representative. er or a problem with the font file for the Printer module. pears again, contact your sales or service representative. 101 Turn the power off , and then on . See...
...the Universal Serial Bus Connection and Hardware. unit. Turn the power off , and then on . Hardware Problem Printer font Problems with the staple er off , and then on . Hardware Problem Staple Unit There is a misfeed in the IEEE 802.11b interface card or the Bluetooth interface card.... the Bluetooth interface unit correctly. If the message appears again, contact your sales or service representative. er or a problem with the font file for the Printer module. pears again, contact your sales or service representative. 101 Turn the power off , and then on . See...
Maintenance Manual
Page 113
...printer driver's [Setup] tab. • RPCS Select [Color] for the Color/Black and White under the [Print Quality] tab in the printer properties dialog box. Select [CMY + K] for Gray Reproduction under the [Print Quality] tab. • RPCS Select [CMY + K] for Gray Reproduction in the printer driv- Troubleshooting Other Printing Problems Problem... Possible causes and solutions Black areas and lines are printed in black and white. See the printer driver Help. 113 If you cannot...
...printer driver's [Setup] tab. • RPCS Select [Color] for the Color/Black and White under the [Print Quality] tab in the printer properties dialog box. Select [CMY + K] for Gray Reproduction under the [Print Quality] tab. • RPCS Select [CMY + K] for Gray Reproduction in the printer driv- Troubleshooting Other Printing Problems Problem... Possible causes and solutions Black areas and lines are printed in black and white. See the printer driver Help. 113 If you cannot...
Maintenance Manual
Page 114
.... • See p.92 "Adjusting Image Density". • If [Toner saving] is a color) appears on the display, replace the photoconductor unit. See p.40 "Replacing the Toner Cartridge". ...from the Maintenance menu. Alternatively, load paper with a different size and feed direction loaded. Troubleshooting Problem Printing is entirely patchy. See p.45 "Replacing the Photoconductor Unit". See p.28 "Loading Paper... feed direction of the paper in the Bypass Tray". For details, see the printer driver Help. 114 If the paper is not selected automatically". Postcards are perfectly ...
.... • See p.92 "Adjusting Image Density". • If [Toner saving] is a color) appears on the display, replace the photoconductor unit. See p.40 "Replacing the Toner Cartridge". ...from the Maintenance menu. Alternatively, load paper with a different size and feed direction loaded. Troubleshooting Problem Printing is entirely patchy. See p.45 "Replacing the Photoconductor Unit". See p.28 "Loading Paper... feed direction of the paper in the Bypass Tray". For details, see the printer driver Help. 114 If the paper is not selected automatically". Postcards are perfectly ...
Maintenance Manual
Page 115
...DustProof Glass". Clean the dustproof glass. Printing is not done in the speci- The print orientation is not done in the specified color, restart the printer fied color. Printing is wrong. To adjust the print density, press {Menu} on , and then try printing again. 115 Clean the ...dustproof glass. Make sure the side guides inside the paper tray are blurred. Troubleshooting Problem Possible causes and solutions Printing is loaded. See p.40...
...DustProof Glass". Clean the dustproof glass. Printing is not done in the speci- The print orientation is not done in the specified color, restart the printer fied color. Printing is wrong. To adjust the print density, press {Menu} on , and then try printing again. 115 Clean the ...dustproof glass. Make sure the side guides inside the paper tray are blurred. Troubleshooting Problem Possible causes and solutions Printing is loaded. See p.40...
Maintenance Manual
Page 116
... Art):] on the [Image Adjustments] tab to [Quality]. In the RPCSTM printer driver [Change User Settings] dialog box, set [Print priority] to [CMY + K]. Two or more sheets are grainy. Troubleshooting Problem Possible causes and solutions The color changes considerably when you adjust the color on the [Image Adjustments] tab. On the [Print Quality] tab...
... Art):] on the [Image Adjustments] tab to [Quality]. In the RPCSTM printer driver [Change User Settings] dialog box, set [Print priority] to [CMY + K]. Two or more sheets are grainy. Troubleshooting Problem Possible causes and solutions The color changes considerably when you adjust the color on the [Image Adjustments] tab. On the [Print Quality] tab...
Maintenance Manual
Page 117
Troubleshooting Problem It takes too much time to resume The data is regularly executed during or after printing. Possible causes and solutions Photographs and other data-rich pages take a long time for speed)] as the PostScript 3 output format under the [PostScript] tab in the printer properties dialog ... wait until it resumes. If the Data In indicator is blinking, data processing is in the printer properties dialog box. Wait a while. ❒ To maintain optimum quality, color adjustment is so large or complex that it resumes. Just wait until it takes time to process...
Troubleshooting Problem It takes too much time to resume The data is regularly executed during or after printing. Possible causes and solutions Photographs and other data-rich pages take a long time for speed)] as the PostScript 3 output format under the [PostScript] tab in the printer properties dialog ... wait until it resumes. If the Data In indicator is blinking, data processing is in the printer properties dialog box. Wait a while. ❒ To maintain optimum quality, color adjustment is so large or complex that it resumes. Just wait until it takes time to process...
Maintenance Manual
Page 118
...Problem Possible causes and solutions Output are using a Windows operating system, printer driver settings override those selected using the control panel. When using the bypass tray, the size selected on the control panel, and load paper of the print image are not clear. See p.20 "Loading Paper in color...Set the desired output tray using the control panel. See p.28 "Loading Paper in the printer driver's [Change User Settings] dialog box. Color gradation during color printing changes slightly, depending on the control panel, and then select Image Density from actual paper...
...Problem Possible causes and solutions Output are using a Windows operating system, printer driver settings override those selected using the control panel. When using the bypass tray, the size selected on the control panel, and load paper of the print image are not clear. See p.20 "Loading Paper in color...Set the desired output tray using the control panel. See p.28 "Loading Paper in the printer driver's [Change User Settings] dialog box. Color gradation during color printing changes slightly, depending on the control panel, and then select Image Density from actual paper...
Maintenance Manual
Page 119
...Problem Possible causes and solutions The color of data. The print image is selected. Printed images are color differences in color on the computer screen. The printer does not print at 1200 dpi, even if 1200 dpi resolution is not clear. Either add memory to the printer...cold room to sudden temperature change, condensation might be conflicting. Printing at 1200 dpi. unexpected printout colors. expected printout colors. See the printer driver Help. Make the proper settings. See p.92 "Adjusting Image Density". Therefore, depending on the...
...Problem Possible causes and solutions The color of data. The print image is selected. Printed images are color differences in color on the computer screen. The printer does not print at 1200 dpi, even if 1200 dpi resolution is not clear. Either add memory to the printer...cold room to sudden temperature change, condensation might be conflicting. Printing at 1200 dpi. unexpected printout colors. expected printout colors. See the printer driver Help. Make the proper settings. See p.92 "Adjusting Image Density". Therefore, depending on the...
Maintenance Manual
Page 120
... of the [RAM Disk] in the System Menu to 16 MB, value of the indicated size in the PDF file to 2 MB or more. Troubleshooting Problem Possible causes and solutions PDF Direct Print is not executed You must install an optional hard disk drive or set within the PDF file is... file is loaded in the paper tray, the file will be printed. As a result of the [RAM Disk] to the reverse case. ❒ If the problem cannot be printed.
... of the [RAM Disk] in the System Menu to 16 MB, value of the indicated size in the PDF file to 2 MB or more. Troubleshooting Problem Possible causes and solutions PDF Direct Print is not executed You must install an optional hard disk drive or set within the PDF file is... file is loaded in the paper tray, the file will be printed. As a result of the [RAM Disk] to the reverse case. ❒ If the problem cannot be printed.
Maintenance Manual
Page 121
Problems Solutions Strange noise is received when an Alert occurs and after resolving an Alert. If a supply was incorrect. If the strange noise persists, contact your sales of this machine. No e-mail is heard. Access the printer through Web Image Monitor, logging on as an Administrator, ...from [Off] to [On] using the Web Image Monitor's System Log menu in [E-mail]. See "System Menu", Software Guide. Confirm the printer's operation history using the System Menu on again. The setting for the destination. If the e-mail was then back on the control panel. ...
Problems Solutions Strange noise is received when an Alert occurs and after resolving an Alert. If a supply was incorrect. If the strange noise persists, contact your sales of this machine. No e-mail is heard. Access the printer through Web Image Monitor, logging on as an Administrator, ...from [Off] to [On] using the Web Image Monitor's System Log menu in [E-mail]. See "System Menu", Software Guide. Confirm the printer's operation history using the System Menu on again. The setting for the destination. If the e-mail was then back on the control panel. ...
Maintenance Manual
Page 122
...with the store where the printer was purchased for sending email, but no mail is fixed. For details about the settings, see Web Image Monitor Help. If the power of sales or service representatives. 122 error-solved e-mail is slow. If the problem persists, contact your sales ...or service representative. Check that e-mail is set for information about the location of the printer is turned off after an Alert occurs ing e-mail, but while no error-...
...with the store where the printer was purchased for sending email, but no mail is fixed. For details about the settings, see Web Image Monitor Help. If the power of sales or service representatives. 122 error-solved e-mail is slow. If the problem persists, contact your sales ...or service representative. Check that e-mail is set for information about the location of the printer is turned off after an Alert occurs ing e-mail, but while no error-...
Maintenance Manual
Page 161
... type Staple cartridge Staple Refill cartridge Number of shots 5000 shots × 1 with this printer, use the four toner cartridges packaged with the printer. ❒ Numbers of pages that toner cartridges may need replacing more frequently than indicated above.... ❒ Toner cartridges may need to meet the highest standards of quality and functionality. When purchasing expendable supplies, we recommend using only those specified by warranty. However, if there is problem...
... type Staple cartridge Staple Refill cartridge Number of shots 5000 shots × 1 with this printer, use the four toner cartridges packaged with the printer. ❒ Numbers of pages that toner cartridges may need replacing more frequently than indicated above.... ❒ Toner cartridges may need to meet the highest standards of quality and functionality. When purchasing expendable supplies, we recommend using only those specified by warranty. However, if there is problem...
Setup Guide
Page 36
... covered by drinking a large amount of water. Consult a doctor if necessary. • If toner or used toner, or toner containers in color. However, if there is problem, contact the store where they ware purchased. 36 Toner dust is flammable and might ignite and cause burns or a fire. • Keep ... impossible. ❒ When you to print up to about 12,000 pages in black, and about 5,000 pages in a place with the printer will differ depending on your clothes or skin when removing a paper jam or replacing toner. Setting Up Installing the Toner Cartridge The following procedure ...
... covered by drinking a large amount of water. Consult a doctor if necessary. • If toner or used toner, or toner containers in color. However, if there is problem, contact the store where they ware purchased. 36 Toner dust is flammable and might ignite and cause burns or a fire. • Keep ... impossible. ❒ When you to print up to about 12,000 pages in black, and about 5,000 pages in a place with the printer will differ depending on your clothes or skin when removing a paper jam or replacing toner. Setting Up Installing the Toner Cartridge The following procedure ...
Setup Guide
Page 87
... touching something metal to physical shocks. ❒ The IEEE 802.11b interface unit and Ethernet interface cannot be used at the same time. ❒ If problems occur with the printer. ❖ IEEE 802.11b Interface Unit Type H • Interface Unit • Card 87
... touching something metal to physical shocks. ❒ The IEEE 802.11b interface unit and Ethernet interface cannot be used at the same time. ❒ If problems occur with the printer. ❖ IEEE 802.11b Interface Unit Type H • Interface Unit • Card 87
Setup Guide
Page 197
H Click [Continue]. If the CD-ROM drive is successful, the icon of printers connected. Troubleshooting USB Problem Solutions The printer is added to select the printer driver location. F Select the [Include this location in the search] check box under [Search for Printing E To disable Auto ... for the best driver in these location], and then click [Browse] to the [Printers] window. ❒ The number after "USB" varies depending on again. 57 Turn off the power of the printer driver are stored in the following location: • RPCS D:\DRIVES\RPCS\WIN2K_XP\(Language)\...
H Click [Continue]. If the CD-ROM drive is successful, the icon of printers connected. Troubleshooting USB Problem Solutions The printer is added to select the printer driver location. F Select the [Include this location in the search] check box under [Search for Printing E To disable Auto ... for the best driver in these location], and then click [Browse] to the [Printers] window. ❒ The number after "USB" varies depending on again. 57 Turn off the power of the printer driver are stored in the following location: • RPCS D:\DRIVES\RPCS\WIN2K_XP\(Language)\...
Setup Guide
Page 334
...operations from Web Image Monitor, TCP/IP is required. G1307502_1.00 Copyright © 2005 194 After the printer is configured to update the printer information. Monitoring and Configuring the Printer Using Web Image Monitor Using Web Image Monitor, you are using Web Image Monitor from a client computer. ... or JavaScript and cookies are not enabled with the Web browser used, display and operation problems may not appear even after the back button of a Web browser. ❒ Updating the printer information is clicked. If this happens, click the refresh button of a Web browser is...
...operations from Web Image Monitor, TCP/IP is required. G1307502_1.00 Copyright © 2005 194 After the printer is configured to update the printer information. Monitoring and Configuring the Printer Using Web Image Monitor Using Web Image Monitor, you are using Web Image Monitor from a client computer. ... or JavaScript and cookies are not enabled with the Web browser used, display and operation problems may not appear even after the back button of a Web browser. ❒ Updating the printer information is clicked. If this happens, click the refresh button of a Web browser is...
