Operating Instructions
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Operating Instructions Maintenance Guide 1 Replacing Consumables and Maintenance Kit 2 Cleaning and Adjusting the Printer 3 Paper and Other Media 4 Troubleshooting 5 Appendix For safe and correct use of this machine, please be sure to read the Safety Information in the Setup Guide before you use it.
Operating Instructions Maintenance Guide 1 Replacing Consumables and Maintenance Kit 2 Cleaning and Adjusting the Printer 3 Paper and Other Media 4 Troubleshooting 5 Appendix For safe and correct use of this machine, please be sure to read the Safety Information in the Setup Guide before you use it.
Operating Instructions
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4. Appendix When the Front Cover Does Not Close 97 Moving and Transporting the Printer 98 Moving the Printer ...98 Consumables ...100 INDEX...102 iii Troubleshooting Error & Status Messages on the Control Panel 61 Printer Does Not Print 74 Other Printing Problems 77 Removing Misfed Paper 81 Detaching the 2 Tray Finisher 81 Opening and Closing the...
4. Appendix When the Front Cover Does Not Close 97 Moving and Transporting the Printer 98 Moving the Printer ...98 Consumables ...100 INDEX...102 iii Troubleshooting Error & Status Messages on the Control Panel 61 Printer Does Not Print 74 Other Printing Problems 77 Removing Misfed Paper 81 Detaching the 2 Tray Finisher 81 Opening and Closing the...
Operating Instructions
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...Troubleshooting Error & Status Messages on the Control Panel ❖ Status Messages Messages/Second messages Calibrating... The printer is loading toner. The printer...Toner... The printer is warming up and not ready. Wait a while The printer is being processed... to use. Wait until the printer signals Ready. ❖ Alert ...printer is not stapled. No action required....printer is performing a print job. Replace the toner cartridge of the indicated toner(s). Waiting... The printer is initializing the Wait a while development unit. The printer...
...Troubleshooting Error & Status Messages on the Control Panel ❖ Status Messages Messages/Second messages Calibrating... The printer is loading toner. The printer...Toner... The printer is warming up and not ready. Wait a while The printer is being processed... to use. Wait until the printer signals Ready. ❖ Alert ...printer is not stapled. No action required....printer is performing a print job. Replace the toner cartridge of the indicated toner(s). Waiting... The printer is initializing the Wait a while development unit. The printer...
Operating Instructions
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... Upper Cover The paper entrance cover for the printer. 62 Close the front cover for Close the upper entrance cov- Troubleshooting Messages/Second messages Causes Solutions Add Toner Cyan The printer is out of toner (M). Add Toner Magenta The printer is open . Close Right Cover The upper ... the is out of actual paper size and type in the tray. on. unit. Replace the toner cartridge (Y). Add Toner Yellow The printer is open . See p.2 "Replacing the Toner Cartridge". Close Front Cover The front cover is open . If the message appears ler....
... Upper Cover The paper entrance cover for the printer. 62 Close the front cover for Close the upper entrance cov- Troubleshooting Messages/Second messages Causes Solutions Add Toner Cyan The printer is out of toner (M). Add Toner Magenta The printer is open . Close Right Cover The upper ... the is out of actual paper size and type in the tray. on. unit. Replace the toner cartridge (Y). Add Toner Yellow The printer is open . See p.2 "Replacing the Toner Cartridge". Close Front Cover The front cover is open . If the message appears ler....
Operating Instructions
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...If the mes- See "SR770 (2 Tray Finisher)", Setup Guide. Remove and re-install the DIMM correctly. Hardware Problem Ethernet The printer identified an Ethernet error. on . Turn the power off, and then on . Remove and re-install the HDD board correctly...., contact your sales or service representative. See "Setting Up", Setup Guide. Hardware Problem HDD The printer identified a HDD board error. If the message appears again, contact your sales or service represen- tative. Troubleshooting Messages/Second messages Causes Solutions Hardware Problem DIMM The...
...If the mes- See "SR770 (2 Tray Finisher)", Setup Guide. Remove and re-install the DIMM correctly. Hardware Problem Ethernet The printer identified an Ethernet error. on . Turn the power off, and then on . Remove and re-install the HDD board correctly...., contact your sales or service representative. See "Setting Up", Setup Guide. Hardware Problem HDD The printer identified a HDD board error. If the message appears again, contact your sales or service represen- tative. Troubleshooting Messages/Second messages Causes Solutions Hardware Problem DIMM The...
Operating Instructions
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Troubleshooting Messages/Second messages Causes Solutions Hardware Problem Option RAM The printer identified an optional RAM error. I /F, re- Turn the 4 power off , and then on. If the message appears again, contact your sales or service rep- See "...
Troubleshooting Messages/Second messages Causes Solutions Hardware Problem Option RAM The printer identified an optional RAM error. I /F, re- Turn the 4 power off , and then on. If the message appears again, contact your sales or service rep- See "...
Operating Instructions
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...the print job. Menu Protected Cannot Change The menu is invalid for two seconds until the Sample Print job or Locked previous display appears. Troubleshooting Messages/Second messages Causes Solutions Load Correct Size Paper /Press # To Continue The paper size setting in the Load {paper size} paper ...press {Job Reset}. Print job. Punch-hole Chips are no files available for Wait for Duplex:Tray# /Change Setting or Form Feed The printer detected the set- See p.95 "If the message appears even after removing the Punch-hole chips". 68 selected feed direction into the indicated...
...the print job. Menu Protected Cannot Change The menu is invalid for two seconds until the Sample Print job or Locked previous display appears. Troubleshooting Messages/Second messages Causes Solutions Load Correct Size Paper /Press # To Continue The paper size setting in the Load {paper size} paper ...press {Job Reset}. Print job. Punch-hole Chips are no files available for Wait for Duplex:Tray# /Change Setting or Form Feed The printer detected the set- See p.95 "If the message appears even after removing the Punch-hole chips". 68 selected feed direction into the indicated...
Operating Instructions
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...full. Depending on your service contract, contact your sales or service representative. Unit (Type B) It is time to replace the color PCU. Replace Color PCU (Type A) It is time to replace the black PCU. Depending on your service contract, contact your sales or service ...paper. mailbox tray number Remove Paper Standard Tray The standard output tray is full. # = cated 4-bin mailbox tray. Replace the color PCU. Troubleshooting 4 70 Messages/Second messages Causes Solutions Remove Paper Inside Finisher There is time to the duplex unit. Remove Paper Inside Finisher A...
...full. Depending on your service contract, contact your sales or service representative. Unit (Type B) It is time to replace the color PCU. Replace Color PCU (Type A) It is time to replace the black PCU. Depending on your service contract, contact your sales or service ...paper. mailbox tray number Remove Paper Standard Tray The standard output tray is full. # = cated 4-bin mailbox tray. Replace the color PCU. Troubleshooting 4 70 Messages/Second messages Causes Solutions Remove Paper Inside Finisher There is time to the duplex unit. Remove Paper Inside Finisher A...
Operating Instructions
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...rectly, or not the right type. Install a magenta cartridge suitable for the machine. See "Installing the Toner Cartridge", Setup Guide. Troubleshooting Messages/Second messages Causes Solutions Reset Fusing Unit Correctly There is /are not set correctly, or not set. representative. Reset PCU ...or not set . See "Installing the Toner Cartridge", Setup Guide. Set the indicated paper input tray correctly. Reset Tray Correctly The printer detected, when processing a job through Auto Tray Select, that a paper input tray is not set . Reset Toner Yellow The ...
...rectly, or not the right type. Install a magenta cartridge suitable for the machine. See "Installing the Toner Cartridge", Setup Guide. Troubleshooting Messages/Second messages Causes Solutions Reset Fusing Unit Correctly There is /are not set correctly, or not set. representative. Reset PCU ...or not set . See "Installing the Toner Cartridge", Setup Guide. Set the indicated paper input tray correctly. Reset Tray Correctly The printer detected, when processing a job through Auto Tray Select, that a paper input tray is not set . Reset Toner Yellow The ...
Operating Instructions
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Troubleshooting Printer Does Not Print Possible cause Solutions Is the power on the power. Turn on ? stay on the computer. tion. Can you using the correct interface cable? You should use the correct one. See "Printing a Configuration Page", Administrator Reference. The type of interface cable you cannot print a configuration page, a printer...tion page? Is paper loaded? If you should contact your sales or service representative. Is the interface cable connecting the printer to use depends on ? Does the Online indicator Press {On Line} so the indicator lights. stay red? Check ...
Troubleshooting Printer Does Not Print Possible cause Solutions Is the power on the power. Turn on ? stay on the computer. tion. Can you using the correct interface cable? You should use the correct one. See "Printing a Configuration Page", Administrator Reference. The type of interface cable you cannot print a configuration page, a printer...tion page? Is paper loaded? If you should contact your sales or service representative. Is the interface cable connecting the printer to use depends on ? Does the Online indicator Press {On Line} so the indicator lights. stay red? Check ...
Operating Instructions
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... 4510 is stored in the same directory on the CD-ROM labeled "Printer Drivers and Utilities". C Restart the computer. B Check the IEEE 1394 interface cable is connected securely. D Unplug the IEEE 1394 interface cable connected to the computer correctly. Troubleshooting Possible cause When you use 1394 Interface Unit Type 4510 Solutions A Check...
... 4510 is stored in the same directory on the CD-ROM labeled "Printer Drivers and Utilities". C Restart the computer. B Check the IEEE 1394 interface cable is connected securely. D Unplug the IEEE 1394 interface cable connected to the computer correctly. Troubleshooting Possible cause When you use 1394 Interface Unit Type 4510 Solutions A Check...
Operating Instructions
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... a while Note ❒ To maintain optimum quality, color adjustment is so large or complex that it resumes. Multiple pages are fed through Paper misfeeds occur frequently when the paper feed roller the printer at once. Troubleshooting Problem Possible causes and solutions It takes too much time... to resume The data is warming up printing. • PCL 5c Select [600 dpi] as the Resolution under the [Print Quality] tab in the printer properties dialog box. ...
... a while Note ❒ To maintain optimum quality, color adjustment is so large or complex that it resumes. Multiple pages are fed through Paper misfeeds occur frequently when the paper feed roller the printer at once. Troubleshooting Problem Possible causes and solutions It takes too much time... to resume The data is warming up printing. • PCL 5c Select [600 dpi] as the Resolution under the [Print Quality] tab in the printer properties dialog box. ...
Operating Instructions
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...the temperature. Note ❒ If the problem cannot be sure to replace True Type fonts with printer fonts in color documents. See p.29 "Cleaning and Adjusting the Printer". If paper is selected. Printing at 1200 dpi, even if 1200 dpi resolution is curled,... the printer, reducing print quality. You might result in color on memory capacity, you move the printer from the Maintenance menu. See "Memory Capacity and Paper Size", Administrator Reference. from the Mainteprinting in hazy gray print. Troubleshooting Problem Possible causes and solutions Color registration ...
...the temperature. Note ❒ If the problem cannot be sure to replace True Type fonts with printer fonts in color documents. See p.29 "Cleaning and Adjusting the Printer". If paper is selected. Printing at 1200 dpi, even if 1200 dpi resolution is curled,... the printer, reducing print quality. You might result in color on memory capacity, you move the printer from the Maintenance menu. See "Memory Capacity and Paper Size", Administrator Reference. from the Mainteprinting in hazy gray print. Troubleshooting Problem Possible causes and solutions Color registration ...
Operating Instructions
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Troubleshooting B Slowly lower the duplex reversal unit, until it stops. ZDJP204J 4 Important ❒ Open the duplex reversal unit after closing the upper left cover ZDJP708J for the printer. 82 finisher is opened. C Slowly close the duplex reversal unit by raising it using both hands,...it in until it clicks into place. Important ❒ Attach the duplex reversal unit after detaching the 2 tray finisher from the printer. The duplex reversal unit is attached. ZHXH205J C Close the right cover by pulling its lever. ZDJP205J The duplex reversal unit is ...
Troubleshooting B Slowly lower the duplex reversal unit, until it stops. ZDJP204J 4 Important ❒ Open the duplex reversal unit after closing the upper left cover ZDJP708J for the printer. 82 finisher is opened. C Slowly close the duplex reversal unit by raising it using both hands,...it in until it clicks into place. Important ❒ Attach the duplex reversal unit after detaching the 2 tray finisher from the printer. The duplex reversal unit is attached. ZHXH205J C Close the right cover by pulling its lever. ZDJP205J The duplex reversal unit is ...
Operating Instructions
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...cover (A), and then pull out the misfed 1 paper (B). 2 ZHXH082J H If you turn the blue dial in the reverse direction, paper feeds into the printer slits, and then lower it . J If the 2 tray finisher is installed, ❒ Always turn it in the close the duplex reversal unit. ...the handle at the bottom Reference p.81 "Detaching the 2 Tray Finisher" 4 rear, the back until it clicks (B). Troubleshooting Important I If the duplex unit is installed, reattach it to the printer. Insert the hooks of the arrow. G Close the upper left cover (A) and push the part labeled "PUSH" ...
...cover (A), and then pull out the misfed 1 paper (B). 2 ZHXH082J H If you turn the blue dial in the reverse direction, paper feeds into the printer slits, and then lower it . J If the 2 tray finisher is installed, ❒ Always turn it in the close the duplex reversal unit. ...the handle at the bottom Reference p.81 "Detaching the 2 Tray Finisher" 4 rear, the back until it clicks (B). Troubleshooting Important I If the duplex unit is installed, reattach it to the printer. Insert the hooks of the arrow. G Close the upper left cover (A) and push the part labeled "PUSH" ...
Operating Instructions
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... tray finisher. ZHXH370J 86 B Lower it back into place. Reference p.81 "Detaching the 2 Tray Finisher" for misfed paper there. ZDJP211J A Raise the tray. Troubleshooting F Slowly lower the lever to put it back into place. G Check areas B and C of the arrow (A), and then slowly pull out the misfed paper. ...If the error message does not disappear even after misfed paper is removed, detach the 2 tray finisher from the printer to check for details about how to detach/reattach the 2 tray finisher from/to put it slowly. H Slowly lift the lever to the...
... tray finisher. ZHXH370J 86 B Lower it back into place. Reference p.81 "Detaching the 2 Tray Finisher" for misfed paper there. ZDJP211J A Raise the tray. Troubleshooting F Slowly lower the lever to put it back into place. G Check areas B and C of the arrow (A), and then slowly pull out the misfed paper. ...If the error message does not disappear even after misfed paper is removed, detach the 2 tray finisher from the printer to check for details about how to detach/reattach the 2 tray finisher from/to put it slowly. H Slowly lift the lever to the...
Operating Instructions
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... to the right cover, so there is a risk of the printer, remove the green screwdriver. Important ❒ Be sure to refasten the duplex feed unit later. 88 ZHXH320J You will use this procedure. A Turn off the power, and then un- Troubleshooting E Slowly raise the duplex reversal unit and insert until it securely...
... to the right cover, so there is a risk of the printer, remove the green screwdriver. Important ❒ Be sure to refasten the duplex feed unit later. 88 ZHXH320J You will use this procedure. A Turn off the power, and then un- Troubleshooting E Slowly raise the duplex reversal unit and insert until it securely...
Operating Instructions
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Troubleshooting K Slowly close the front cover by pushing the two areas on the power. 90 ZHXH160J 4 L Slowly close the waste oil bottle in the power cable, and then turn on the left and right. ZDJH041J M Plug in the direction of the arrow.
Troubleshooting K Slowly close the front cover by pushing the two areas on the power. 90 ZHXH160J 4 L Slowly close the waste oil bottle in the power cable, and then turn on the left and right. ZDJH041J M Plug in the direction of the arrow.
Operating Instructions
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ZDJP218J 4 G Close the front cover of the 2 tray finisher. 92 Troubleshooting F Slant and insert the cartridge (A), and then push in until it clicks into place (B).
ZDJP218J 4 G Close the front cover of the 2 tray finisher. 92 Troubleshooting F Slant and insert the cartridge (A), and then push in until it clicks into place (B).
Operating Instructions
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fill case lines up with the arrow on the re- finisher. Troubleshooting F Push in until it clicks into place. ZDJP226J Note ❒ Remove the entire length of the 2 tray clicks into place (B). I Slant and insert the cartridge (A), and then push in until the arrow on the refill case cover. ZDJP230J H Pull out the ribbon used for tying together the staples. ZDJP225J ZDJP218J 4 G J Push the case cover down until it Close the front cover of the ribbon. 94
fill case lines up with the arrow on the re- finisher. Troubleshooting F Push in until it clicks into place. ZDJP226J Note ❒ Remove the entire length of the 2 tray clicks into place (B). I Slant and insert the cartridge (A), and then push in until the arrow on the refill case cover. ZDJP230J H Pull out the ribbon used for tying together the staples. ZDJP225J ZDJP218J 4 G J Push the case cover down until it Close the front cover of the ribbon. 94