Operating Instructions
Page 9
...and Transporting the Printer 100 Moving the Printer 101 Consumables ...102 Print Cartridge ...102 Waste Toner Bottle 103 Specifications...104 Main Unit ...104 Options ...107 INDEX...108 vii Removing Misfed Paper When Paper is Not Going to a Computer via USB Cable 79 Other Printing Problems 82 Additional ...Troubleshooting 88 8. 6. Appendix If the Printer is Jammed 89 When Paper Jams inside the Fusing Unit 90 When Paper Jams Inside the Tray 92 When...
...and Transporting the Printer 100 Moving the Printer 101 Consumables ...102 Print Cartridge ...102 Waste Toner Bottle 103 Specifications...104 Main Unit ...104 Options ...107 INDEX...108 vii Removing Misfed Paper When Paper is Not Going to a Computer via USB Cable 79 Other Printing Problems 82 Additional ...Troubleshooting 88 8. 6. Appendix If the Printer is Jammed 89 When Paper Jams inside the Fusing Unit 90 When Paper Jams Inside the Tray 92 When...
Operating Instructions
Page 84
... (Magenta). SC828 There is out of toner (Cyan). If the error occurs again, contact your service representative. 74 Top Cover : [Magenta] The printer is a problem with a new one. Open the indicated cover, and then replace the Toner Cartridge. See p.51 "Replacing the Print Cartridge" 7 Waste Toner Bottle...Cover : [Waste Toner Bottle] Tray Not Detected The selected paper source tray is not set, or is out of toner (Yellow). Functional problem within the printer. See p.51 "Replacing the Print Cartridge" No Toner The following toner has run out. Top Cover : [Yellow] The...
... (Magenta). SC828 There is out of toner (Cyan). If the error occurs again, contact your service representative. 74 Top Cover : [Magenta] The printer is a problem with a new one. Open the indicated cover, and then replace the Toner Cartridge. See p.51 "Replacing the Print Cartridge" 7 Waste Toner Bottle...Cover : [Waste Toner Bottle] Tray Not Detected The selected paper source tray is not set, or is out of toner (Yellow). Functional problem within the printer. See p.51 "Replacing the Print Cartridge" No Toner The following toner has run out. Top Cover : [Yellow] The...
Operating Instructions
Page 85
... then on the controller. SC827 There is an abnormality in the memory on . DIMM memory check error has occurred. Functional problem within the printer. tact service people to repair it . Turn power switch off the main power, and then turn it on again. There ...call service. If the error occurs again, con- SC823 There is an abnormality in the network interface. SC819 Call service people. Functional problem within the printer. If the error occurs again, contact your service representative. If the error occurs again, contact service people to repair it on ....
... then on the controller. SC827 There is an abnormality in the memory on . DIMM memory check error has occurred. Functional problem within the printer. tact service people to repair it . Turn power switch off the main power, and then turn it on again. There ...call service. If the error occurs again, con- SC823 There is an abnormality in the network interface. SC819 Call service people. Functional problem within the printer. If the error occurs again, contact your service representative. If the error occurs again, contact service people to repair it on ....
Operating Instructions
Page 86
.... Turn power switch off the main power, and then turn it . Toner Density Sensor requires Color registration failed. Check the USB or network cables are securely connected also. Troubleshooting Message Explanation Functional problem within the printer. SC670 It is securely connected. See p.64 "Cleaning the Toner Density Sensor" 7 76 Check the main power...
.... Turn power switch off the main power, and then turn it . Toner Density Sensor requires Color registration failed. Check the USB or network cables are securely connected also. Troubleshooting Message Explanation Functional problem within the printer. SC670 It is securely connected. See p.64 "Cleaning the Toner Density Sensor" 7 76 Check the main power...
Operating Instructions
Page 87
...cartridge. Replace the magenta print cartridge. Replace the yellow print cartridge. 77 The Alert indicator is lit. Printer's settings are problems with the printer. The printer cannot be used normally. The Ready indicator is empty. The print cartridge is flashing. Replace the black ...There is almost empty. Panel Indicator Panel Indicator The following table explains the meaning of the various Indicator patterns that the printer alerts to print. tridge indicator is empty. Indicator patterns All indicators are still lit, contact your service representative. The...
...cartridge. Replace the magenta print cartridge. Replace the yellow print cartridge. 77 The Alert indicator is lit. Printer's settings are problems with the printer. The printer cannot be used normally. The Ready indicator is empty. The print cartridge is flashing. Replace the black ...There is almost empty. Panel Indicator Panel Indicator The following table explains the meaning of the various Indicator patterns that the printer alerts to print. tridge indicator is empty. Indicator patterns All indicators are still lit, contact your service representative. The...
Operating Instructions
Page 92
...has no gaps. See p.23 "Paper and Other Media". Paper jams occur frequently. • Number of paper set . • Check the printer driver's paper settings. Use paper that the paper is not higher than subsequent prints to Smart Organizing Monitor as an Administrator, and then select [... on to complete. • Raise the appropriate stop fence (forward fence for A4, rear fence for legal size prints). Troubleshooting Other Printing Problems Status Possible Causes, Descriptions, and Solutions Toner smears appear on the print side of the stack is not curled or bent. Envelopes can be...
...has no gaps. See p.23 "Paper and Other Media". Paper jams occur frequently. • Number of paper set . • Check the printer driver's paper settings. Use paper that the paper is not higher than subsequent prints to Smart Organizing Monitor as an Administrator, and then select [... on to complete. • Raise the appropriate stop fence (forward fence for A4, rear fence for legal size prints). Troubleshooting Other Printing Problems Status Possible Causes, Descriptions, and Solutions Toner smears appear on the print side of the stack is not curled or bent. Envelopes can be...
Operating Instructions
Page 93
... the tray. • Fan the paper before loading. The printed paper is curled. • Load the paper upside down in the paper tray. Other Printing Problems Status Possible Causes, Descriptions, and Solutions Multiple pages are fed at once. • There may be a gap between the front end paper guide and the...
... the tray. • Fan the paper before loading. The printed paper is curled. • Load the paper upside down in the paper tray. Other Printing Problems Status Possible Causes, Descriptions, and Solutions Multiple pages are fed at once. • There may be a gap between the front end paper guide and the...
Operating Instructions
Page 94
... the computer's display. A printed image is different from the selected tray. ASH102S Images are using the Windows operating system, the printer driver settings override those set using the printer driver. If this procedure does not resolve the problem, contact your service representative. Paper is printing. • If lines appear on prints, turn the...
... the computer's display. A printed image is different from the selected tray. ASH102S Images are using the Windows operating system, the printer driver settings override those set using the printer driver. If this procedure does not resolve the problem, contact your service representative. Paper is printing. • If lines appear on prints, turn the...
Operating Instructions
Page 95
... Help. • The data is being processed. See the printer driver Help. • Some applications print color files in the application. ess it resumes. • The printer was in • The printer driver is not set up , and this does not solve the problem, contact your sales or service representative. Wait for making prints. the...
... Help. • The data is being processed. See the printer driver Help. • Some applications print color files in the application. ess it resumes. • The printer was in • The printer driver is not set up , and this does not solve the problem, contact your sales or service representative. Wait for making prints. the...
Operating Instructions
Page 97
... correct. If rubbed with your sales or service representative. 7 87 See the printer driver Help. Check if the fusing unit lever is used, the setting for thick paper may have become dirtied. ASH129S If the problem cannot be guaranteed. See p.26 "Types of Paper and Other Media". •...; Check the paper settings of this printer. you to print a few more pages, but the print quality of those pages ...
... correct. If rubbed with your sales or service representative. 7 87 See the printer driver Help. Check if the fusing unit lever is used, the setting for thick paper may have become dirtied. ASH129S If the problem cannot be guaranteed. See p.26 "Types of Paper and Other Media". •...; Check the paper settings of this printer. you to print a few more pages, but the print quality of those pages ...
Operating Instructions
Page 98
... setting for information about the location of sales or service representatives. 88 Make the setting for the destination. Consult with the store where the printer was changed from the 7 cluded in sent e-mail, the mail SMTP server. If the strange noise persists, contact your sales or service ... from [Off] to [On] using Web Alert occurs, and after resolving Image Monitor or Smart Organizing Monitor. Troubleshooting Additional Troubleshooting Problems Solutions Strange noise is properly attached. Also check error mail information from , check the supply or option is heard.
... setting for information about the location of sales or service representatives. 88 Make the setting for the destination. Consult with the store where the printer was changed from the 7 cluded in sent e-mail, the mail SMTP server. If the strange noise persists, contact your sales or service ... from [Off] to [On] using Web Alert occurs, and after resolving Image Monitor or Smart Organizing Monitor. Troubleshooting Additional Troubleshooting Problems Solutions Strange noise is properly attached. Also check error mail information from , check the supply or option is heard.
Operating Instructions
Page 112
...*1 Black 2,000 pages Cyan 2,000 pages Magenta 2,000 pages Yellow 2,000 pages *1 A4/letter 5% test chart, printing continuously in monochrome/color only. Note ❒ If print cartridges are engineered to meet high standards of use. 9 ❒ Print cartridges (consumables) are not covered... by warranty. However, if there is a problem, contact the store where they were purchased. ❒ When you first use this printer, use the four print cartridges packaged with ISO/IEC 19798. The numbers for approximately 1,000 pages....
...*1 Black 2,000 pages Cyan 2,000 pages Magenta 2,000 pages Yellow 2,000 pages *1 A4/letter 5% test chart, printing continuously in monochrome/color only. Note ❒ If print cartridges are engineered to meet high standards of use. 9 ❒ Print cartridges (consumables) are not covered... by warranty. However, if there is a problem, contact the store where they were purchased. ❒ When you first use this printer, use the four print cartridges packaged with ISO/IEC 19798. The numbers for approximately 1,000 pages....
Operating Instructions
Page 118
... optional paper feed unit, 34, 46 tray 1, 34 108 M Memory Unit Type F 256MB, 16, 107 Moving and transporting the printer, 100 N Network, 19 O Options, 107 Other printing problems, 82 P Paper and other media, 23 Paper feed roller, 66 Paper Feed Unit TK1010, 14, 107 Paper not supported, 31 Paper... recommendations, 25 Print area, 32 Print cartridge, 51, 102 Printer does not print, 78 R Registration roller, 69 Remove misfed paper ...
... optional paper feed unit, 34, 46 tray 1, 34 108 M Memory Unit Type F 256MB, 16, 107 Moving and transporting the printer, 100 N Network, 19 O Options, 107 Other printing problems, 82 P Paper and other media, 23 Paper feed roller, 66 Paper Feed Unit TK1010, 14, 107 Paper not supported, 31 Paper... recommendations, 25 Print area, 32 Print cartridge, 51, 102 Printer does not print, 78 R Registration roller, 69 Remove misfed paper ...
Operating Instructions
Page 17
... settings. Open Windows' Device Manager, and then, under [USB Controller] in the [Printers] window. ❒ When USB is enabled and the 1 printer connected to accidentally remove required devices. Troubleshooting USB Problem Solutions The printer is turned to on the number of the printer, reconnect the USB cable, matically. Check the USB cable is connected and...
... settings. Open Windows' Device Manager, and then, under [USB Controller] in the [Printers] window. ❒ When USB is enabled and the 1 printer connected to accidentally remove required devices. Troubleshooting USB Problem Solutions The printer is turned to on the number of the printer, reconnect the USB cable, matically. Check the USB cable is connected and...
Operating Instructions
Page 27
3. Performing Form Feed Follow the procedure below to continue printing when a problem such as or smaller than the paper size specified in the printer driver, using the control panel or Smart Organizing Monitor. The printing starts. Note ❒ If you want to print after adding paper to the tray,.... 19 Other Print Operations Form Feed Use the form feed function to perform form feed. Important ❒ The tray cannot be cut short, or other problems may be changed if the following function is set: • Cover Sheet ❒ If the paper that is loaded is the same as a paper ...
3. Performing Form Feed Follow the procedure below to continue printing when a problem such as or smaller than the paper size specified in the printer driver, using the control panel or Smart Organizing Monitor. The printing starts. Note ❒ If you want to print after adding paper to the tray,.... 19 Other Print Operations Form Feed Use the form feed function to perform form feed. Important ❒ The tray cannot be cut short, or other problems may be changed if the following function is set: • Cover Sheet ❒ If the paper that is loaded is the same as a paper ...
Operating Instructions
Page 37
... Web Image Monitor, you are using a proxy server, change settings. ❖ Available operations The following operations can be remotely performed using the printer's URL cannot be automatically changed by the DHCP server settings. ❒ If the HTTP port is required. Contact your network administrator for paper... versions of the Web browser above are used or JavaScript and cookies are not enabled with the Web browser used, display and operation problems may be established. 29 If this happens, click the refresh button of the Web browser is clicked. Click [Refresh] in the ...
... Web Image Monitor, you are using a proxy server, change settings. ❖ Available operations The following operations can be remotely performed using the printer's URL cannot be automatically changed by the DHCP server settings. ❒ If the HTTP port is required. Contact your network administrator for paper... versions of the Web browser above are used or JavaScript and cookies are not enabled with the Web browser used, display and operation problems may be established. 29 If this happens, click the refresh button of the Web browser is clicked. Click [Refresh] in the ...
Operating Instructions
Page 46
...about the form feed setting, see p.19 "Form Feed". 38 This identifies the tray where the error occurred. Comments Displays current printer status and instructions for resolving problems. 3. [Continue] button Click to display the [Form Feed] dialog box which you click this tab. 8. [Job Log] ... use to change input tray settings. 4. [Cancel] button Click to select a network printer. 7. [User Tools] tab Prints the test page or configuration page. The problem tray is outlined in red. 2. Printer graphic If an input tray error occurs, appears. A confirmation message appears when you can...
...about the form feed setting, see p.19 "Form Feed". 38 This identifies the tray where the error occurred. Comments Displays current printer status and instructions for resolving problems. 3. [Continue] button Click to display the [Form Feed] dialog box which you click this tab. 8. [Job Log] ... use to change input tray settings. 4. [Cancel] button Click to select a network printer. 7. [User Tools] tab Prints the test page or configuration page. The problem tray is outlined in red. 2. Printer graphic If an input tray error occurs, appears. A confirmation message appears when you can...
Administration Guide
Page 44
...Going to Be Used for a Long Time 95 Preparing the Printer For a Long Period of Inactivity 95 Using the Printer Again after it has been Inactive for a Long Period 98 Moving and Transporting the Printer 100 Moving the Printer 101 Consumables ...102 Print Cartridge ...102 Waste Toner Bottle ......104 Options ...107 INDEX...108 vii Troubleshooting Error & Status Messages on Smart Organizing Monitor 71 Panel Indicator ...77 Printer Does Not Print 78 When the Printer is Directly Connected to Take When Cleaning 63 Cleaning the Toner Density Sensor 64 Cleaning the Friction Pad and the Paper...
...Going to Be Used for a Long Time 95 Preparing the Printer For a Long Period of Inactivity 95 Using the Printer Again after it has been Inactive for a Long Period 98 Moving and Transporting the Printer 100 Moving the Printer 101 Consumables ...102 Print Cartridge ...102 Waste Toner Bottle ......104 Options ...107 INDEX...108 vii Troubleshooting Error & Status Messages on Smart Organizing Monitor 71 Panel Indicator ...77 Printer Does Not Print 78 When the Printer is Directly Connected to Take When Cleaning 63 Cleaning the Toner Density Sensor 64 Cleaning the Friction Pad and the Paper...
Administration Guide
Page 119
...again, please call service. SC828 There is out of toner (Magenta). Replace the print cartridge (Magenta). Top Cover : [Cyan] The printer is a problem with a new one. If the error occurs again, contact your service representative. 74 See p.51 "Replacing the Print Cartridge" No Toner... The following toner has run out. Open the indicated cover, and then replace the Toner Cartridge. Functional problem within the printer. Top Cover : [Magenta] The printer is out of toner (Cyan). Open the indicated cover, and then replace the Toner Cartridge. Turn power ...
...again, please call service. SC828 There is out of toner (Magenta). Replace the print cartridge (Magenta). Top Cover : [Cyan] The printer is a problem with a new one. If the error occurs again, contact your service representative. 74 See p.51 "Replacing the Print Cartridge" No Toner... The following toner has run out. Open the indicated cover, and then replace the Toner Cartridge. Functional problem within the printer. Top Cover : [Magenta] The printer is out of toner (Cyan). Open the indicated cover, and then replace the Toner Cartridge. Turn power ...
Administration Guide
Page 120
... NVRAM on the controller. tact service people to repair it on again. If the error appears again, please call service. Functional problem within the printer. Turn off , then on again. DIMM memory check error has occurred. then turn it . If the error appears again, please...repair it on . SC827 There is an abnormality in the optional memory on Smart Organizing Monitor Message Explanation Recommended Action Functional problem within the printer. If the error occurs again, con- If the error occurs again, contact service people to repair it on again. Call...
... NVRAM on the controller. tact service people to repair it on again. If the error appears again, please call service. Functional problem within the printer. Turn off , then on again. DIMM memory check error has occurred. then turn it . If the error appears again, please...repair it on . SC827 There is an abnormality in the optional memory on Smart Organizing Monitor Message Explanation Recommended Action Functional problem within the printer. If the error occurs again, con- If the error occurs again, contact service people to repair it on again. Call...