User Guide
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... a Page Overlay 4.28 Using the Status Monitor 4.29 Installing Status Monitor 4.29 Reinstalling Status Monitor 4.30 Removing Status Monitor 4.30 Opening the Troubleshooting Guide 4.31 Changing the Status Monitor Program Setting .... 4.31 Setting Up a Locally Shared Printer 4.32 In Windows 9x/Me 4.32 In Windows NT 4.0/2000/XP 4.33 Chapter 5: MAINTAINING YOUR...
... a Page Overlay 4.28 Using the Status Monitor 4.29 Installing Status Monitor 4.29 Reinstalling Status Monitor 4.30 Removing Status Monitor 4.30 Opening the Troubleshooting Guide 4.31 Changing the Status Monitor Program Setting .... 4.31 Setting Up a Locally Shared Printer 4.32 In Windows 9x/Me 4.32 In Windows NT 4.0/2000/XP 4.33 Chapter 5: MAINTAINING YOUR...
User Guide
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...Avoiding Paper Jams When Printing on the A5-sized Paper 6.14 Tips for Avoiding Paper Jams 6.15 Solving Print Quality Problems 6.16 Troubleshooting Error Messages 6.21 Common Windows Problems 6.22 Appendix A: PRINTING FROM DOS APPLICATIONS About the Remote Control Panel A.2 Installing the Remote ... Panel A.3 Selecting Print Settings A.4 Starting the Remote Control Panel A.4 Using the Remote Control Panel Tabs A.5 Appendix B: INSTALLING PRINTER OPTIONS Precautions When Installing Printer Options B.2 Installing Memory B.3 Removing the Memory B.6 Installing an Optional Paper Tray B.7 v
...Avoiding Paper Jams When Printing on the A5-sized Paper 6.14 Tips for Avoiding Paper Jams 6.15 Solving Print Quality Problems 6.16 Troubleshooting Error Messages 6.21 Common Windows Problems 6.22 Appendix A: PRINTING FROM DOS APPLICATIONS About the Remote Control Panel A.2 Installing the Remote ... Panel A.3 Selecting Print Settings A.4 Starting the Remote Control Panel A.4 Using the Remote Control Panel Tabs A.5 Appendix B: INSTALLING PRINTER OPTIONS Precautions When Installing Printer Options B.2 Installing Memory B.3 Removing the Memory B.6 Installing an Optional Paper Tray B.7 v
User Guide
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...LED Description If the Online/Error lights green, the printer is ready to cancel printing. See "Troubleshooting Error Messages" on page 6.21. Load paper into the Multi-purpose tray and the LED stops blinking. If the printer is not designed for your printer, the Online/Error LED blinks orange and red alternately... receiving data, the Online/Error LED slowly blinks green. If you press the Cancel button while the printer is empty, the Online/Error LED blinks orange. If the printer is experiencing an error, such as jammed paper, no paper in the Multi-purpose tray, the Online/Error LED...
...LED Description If the Online/Error lights green, the printer is ready to cancel printing. See "Troubleshooting Error Messages" on page 6.21. Load paper into the Multi-purpose tray and the LED stops blinking. If the printer is not designed for your printer, the Online/Error LED blinks orange and red alternately... receiving data, the Online/Error LED slowly blinks green. If you press the Cancel button while the printer is empty, the Online/Error LED blinks orange. If the printer is experiencing an error, such as jammed paper, no paper in the Multi-purpose tray, the Online/Error LED...
User Guide
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.... INTRODUCTION 1.7 To solve the problem, see "Troubleshooting Error Messages" on page 3.12. If the Online/Error and Toner Save LEDs blink, your printer has a network card, the network configuration sheet prints out with a printer configuration sheet. LED Description If you have selected ...information, see page 5.7) is disabled. This item restores the factory default of the network configuration. If you have reset the printer. After cleaning the printer, one "cleaning sheet" (see "Using the Manual Feed Mode" on page 6.21. If your system has some problem...
.... INTRODUCTION 1.7 To solve the problem, see "Troubleshooting Error Messages" on page 3.12. If the Online/Error and Toner Save LEDs blink, your printer has a network card, the network configuration sheet prints out with a printer configuration sheet. LED Description If you have selected ...information, see page 5.7) is disabled. This item restores the factory default of the network configuration. If you have reset the printer. After cleaning the printer, one "cleaning sheet" (see "Using the Manual Feed Mode" on page 6.21. If your system has some problem...
User Guide
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... Setting the value close to 1 second causes the computer to check the printer status more frequently, thereby allowing a faster response to update the printer status regularly. Or, From the Start menu, select Programs or All ProgramsÆ Aficio BP20 Series ÆTroubleshooting guide. Double click this will lose data which is complete. • Display...
... Setting the value close to 1 second causes the computer to check the printer status more frequently, thereby allowing a faster response to update the printer status regularly. Or, From the Start menu, select Programs or All ProgramsÆ Aficio BP20 Series ÆTroubleshooting guide. Double click this will lose data which is complete. • Display...
User Guide
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Use the configuration page to view current printer settings, to help troubleshoot printer problems, or to verify installation of paper from the tray and prints out a cleaning sheet with a printer configuration sheet. Configuration pages print out. 5.8 MAINTAINING YOUR PRINTER NOTE: The cartridge cleaning process takes some time. To stop the process, turn the power off. If...
Use the configuration page to view current printer settings, to help troubleshoot printer problems, or to verify installation of paper from the tray and prints out a cleaning sheet with a printer configuration sheet. Configuration pages print out. 5.8 MAINTAINING YOUR PRINTER NOTE: The cartridge cleaning process takes some time. To stop the process, turn the power off. If...
User Guide
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6 Solving problems This chapter provides helpful information for what to do if you encounter an error while using your printer. This chapter includes: • Troubleshooting Checklist • Solving General Printing Problems • Solving Network Printing Problems • Clearing Paper Jams • Solving Print Quality Problems • Troubleshooting Error Messages • Common Windows Problems
6 Solving problems This chapter provides helpful information for what to do if you encounter an error while using your printer. This chapter includes: • Troubleshooting Checklist • Solving General Printing Problems • Solving Network Printing Problems • Clearing Paper Jams • Solving Print Quality Problems • Troubleshooting Error Messages • Common Windows Problems
User Guide
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...Solving Print if it is printed correctly. If completing the checklist does not resolve the printer problem, check the following troubleshooting sections. • "Solving General Printing Problems" on page 6.3. • "Troubleshooting Error Messages" on page 6.21. • "Common Windows Problems" on page ... Printing Problems" on page 6.3. If the printer fails to verify that you are using the proper printer driver and communication port. Troubleshooting Checklist If the printer is not working properly, perform the series of checks in the printer, go to "Clearing Paper Jams" on ...
...Solving Print if it is printed correctly. If completing the checklist does not resolve the printer problem, check the following troubleshooting sections. • "Solving General Printing Problems" on page 6.3. • "Troubleshooting Error Messages" on page 6.21. • "Common Windows Problems" on page ... Printing Problems" on page 6.3. If the printer fails to verify that you are using the proper printer driver and communication port. Troubleshooting Checklist If the printer is not working properly, perform the series of checks in the printer, go to "Clearing Paper Jams" on ...
User Guide
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...may not meet paper specifications (for example, the paper is improperly loaded, print quality maybe reduced. The manufacturing processes can cause some areas to troubleshoot the problem. Try a different kind or brand of paper. • The toner cartridge may be dirty. Clean the LSU. See "Paper ... AaBbCc AaBbCc Solution If a vertical white streak or faded area appears on page 5.3. Adjust the print resolution and Toner Save Mode in the printer properties. Try reprinting the job. • The moisture content of the paper is too moist or too rough). See page 4.8. •...
...may not meet paper specifications (for example, the paper is improperly loaded, print quality maybe reduced. The manufacturing processes can cause some areas to troubleshoot the problem. Try a different kind or brand of paper. • The toner cartridge may be dirty. Clean the LSU. See "Paper ... AaBbCc AaBbCc Solution If a vertical white streak or faded area appears on page 5.3. Adjust the print resolution and Toner Save Mode in the printer properties. Try reprinting the job. • The moisture content of the paper is too moist or too rough). See page 4.8. •...
User Guide
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.../Error LED blinks red • You pressed the Cancel button while the printer was receiving data. • In Manual Feed mode, there is no paper in the cartridge. Troubleshooting Error Messages When the printer experiences an error, the control panel will indicate an error message with the... indicator lights. Find the light pattern below that matches the printer light pattern and follow the solutions to clear the error...
.../Error LED blinks red • You pressed the Cancel button while the printer was receiving data. • In Manual Feed mode, there is no paper in the cartridge. Troubleshooting Error Messages When the printer experiences an error, the control panel will indicate an error message with the... indicator lights. Find the light pattern below that matches the printer light pattern and follow the solutions to clear the error...