Network Guide
Page 3
.... ❖ Facsimile Reference Explains Facsimile functions and operations. ❖ Printer Reference Explains Printer functions and operations. ❖ Scanner Reference Explains Scanner functions and operations. Also refer to place originals. ❖ Copy Reference Explains Copier functions and operations. Also refer to ...how to this manual for explanations on how to connect the machine. ❖ Trouble Shooting Provides a guide to solving common problems, and explains how to replace paper, toner or print cartridge, and other consumables. ❖ Security Reference This manual is ...
.... ❖ Facsimile Reference Explains Facsimile functions and operations. ❖ Printer Reference Explains Printer functions and operations. ❖ Scanner Reference Explains Scanner functions and operations. Also refer to place originals. ❖ Copy Reference Explains Copier functions and operations. Also refer to ...how to this manual for explanations on how to connect the machine. ❖ Trouble Shooting Provides a guide to solving common problems, and explains how to replace paper, toner or print cartridge, and other consumables. ❖ Security Reference This manual is ...
Network Guide
Page 98
... booklet finisher. There is a problem with tray 5. There is almost running out. Memory shortage has occurred while the scanner was being accumulated. Indicated paper tray does not contain paper of selected size and type. Prepare the new black ...photoconductor unit. Unit Near Replacing: Color PCU Description The toner cartridge is not set correctly, or toner is a problem with booklet finisher. There is a problem with tray...
... booklet finisher. There is a problem with tray 5. There is almost running out. Memory shortage has occurred while the scanner was being accumulated. Indicated paper tray does not contain paper of selected size and type. Prepare the new black ...photoconductor unit. Unit Near Replacing: Color PCU Description The toner cartridge is not set correctly, or toner is a problem with booklet finisher. There is a problem with tray...
PostScript Supplement
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...to this manual for explanations on how to connect the machine. ❖ Trouble Shooting Provides a guide to solving common problems, and explains how to replace paper, toner or print cartridge, and other consumables. ❖ Security Reference This manual ...originals. ❖ Facsimile Reference Explains Facsimile functions and operations. ❖ Printer Reference Explains Printer functions and operations. ❖ Scanner Reference Explains Scanner functions and operations. Manuals for This Machine Refer to the manuals that the administrators can use to protect data from being tampered...
...to this manual for explanations on how to connect the machine. ❖ Trouble Shooting Provides a guide to solving common problems, and explains how to replace paper, toner or print cartridge, and other consumables. ❖ Security Reference This manual ...originals. ❖ Facsimile Reference Explains Facsimile functions and operations. ❖ Printer Reference Explains Printer functions and operations. ❖ Scanner Reference Explains Scanner functions and operations. Manuals for This Machine Refer to the manuals that the administrators can use to protect data from being tampered...
Copy/Document Server Reference
Page 3
... functions of this manual for explanations on how to connect the machine. ❖ Troubleshooting Provides a guide to solving common problems, and explains how to replace paper, toner, staples, and other consumables. ❖ Security Reference This manual is for .... ❖ Facsimile Reference Explains Facsimile functions and operations. ❖ Printer Reference Explains Printer functions and operations. ❖ Scanner Reference Explains Scanner functions and operations. ❖ Network Guide Explains how to install the CD-ROMs provided. ❖ General Settings Guide Explains...
... functions of this manual for explanations on how to connect the machine. ❖ Troubleshooting Provides a guide to solving common problems, and explains how to replace paper, toner, staples, and other consumables. ❖ Security Reference This manual is for .... ❖ Facsimile Reference Explains Facsimile functions and operations. ❖ Printer Reference Explains Printer functions and operations. ❖ Scanner Reference Explains Scanner functions and operations. ❖ Network Guide Explains how to install the CD-ROMs provided. ❖ General Settings Guide Explains...
Facsimile Reference
Page 3
... to this manual for explanations on how to connect the machine. ❖ Troubleshooting Provides a guide to solving common problems, and explains how to replace paper, toner, staples, and other consumables. ❖ Security Reference This manual is ...place originals. ❖ Facsimile Reference Explains Facsimile functions and operations. ❖ Printer Reference Explains Printer functions and operations. ❖ Scanner Reference Explains Scanner functions and operations. ❖ Network Guide Explains how to install the CD-ROMs provided. ❖ General Settings Guide Explains User...
... to this manual for explanations on how to connect the machine. ❖ Troubleshooting Provides a guide to solving common problems, and explains how to replace paper, toner, staples, and other consumables. ❖ Security Reference This manual is ...place originals. ❖ Facsimile Reference Explains Facsimile functions and operations. ❖ Printer Reference Explains Printer functions and operations. ❖ Scanner Reference Explains Scanner functions and operations. ❖ Network Guide Explains how to install the CD-ROMs provided. ❖ General Settings Guide Explains User...
General Settings Guide
Page 3
...❖ Facsimile Reference Explains Facsimile functions and operations. ❖ Printer Reference Explains Printer functions and operations. ❖ Scanner Reference Explains Scanner functions and operations. ❖ Network Guide Explains how to configure and operate the machine in this manual for explanations on... how to connect the machine. ❖ Troubleshooting Provides a guide to solving common problems, and explains how to the ...
...❖ Facsimile Reference Explains Facsimile functions and operations. ❖ Printer Reference Explains Printer functions and operations. ❖ Scanner Reference Explains Scanner functions and operations. ❖ Network Guide Explains how to configure and operate the machine in this manual for explanations on... how to connect the machine. ❖ Troubleshooting Provides a guide to solving common problems, and explains how to the ...
Printer Reference
Page 3
... ❖ Facsimile Reference Explains Facsimile functions and operations. ❖ Printer Reference Explains Printer functions and operations. ❖ Scanner Reference Explains Scanner functions and operations. ❖ Network Guide Explains how to configure and operate the machine in this machine. It explains security...are supported might not be available on how to connect the machine. ❖ Trouble Shooting Provides a guide to solving common problems, and explains how to replace paper, toner, staples, and other consumables. ❖ Security Reference This manual is for ...
... ❖ Facsimile Reference Explains Facsimile functions and operations. ❖ Printer Reference Explains Printer functions and operations. ❖ Scanner Reference Explains Scanner functions and operations. ❖ Network Guide Explains how to configure and operate the machine in this machine. It explains security...are supported might not be available on how to connect the machine. ❖ Trouble Shooting Provides a guide to solving common problems, and explains how to replace paper, toner, staples, and other consumables. ❖ Security Reference This manual is for ...
Scanner Reference
Page 3
...refer to this manual for explanations on how to connect the machine. ❖ Troubleshooting Provides a guide to solving common problems, and explains how to protect data from being tampered, or prevent the machine from those of the machine. This ...place originals. ❖ Facsimile Reference Explains Facsimile functions and operations. ❖ Printer Reference Explains Printer functions and operations. ❖ Scanner Reference Explains Scanner functions and operations. ❖ Network Guide Explains how to configure and operate the machine in this manual before using the machine, ...
...refer to this manual for explanations on how to connect the machine. ❖ Troubleshooting Provides a guide to solving common problems, and explains how to protect data from being tampered, or prevent the machine from those of the machine. This ...place originals. ❖ Facsimile Reference Explains Facsimile functions and operations. ❖ Printer Reference Explains Printer functions and operations. ❖ Scanner Reference Explains Scanner functions and operations. ❖ Network Guide Explains how to configure and operate the machine in this manual before using the machine, ...
Troubleshooting
Page 3
... Also refer to this manual for explanations on how to connect the machine. ❖ Troubleshooting Provides a guide to solving common problems, and explains how to install the CD-ROMs provided. ❖ General Settings Guide Explains User Tools settings, and Address Book .... ❖ Facsimile Reference Explains Facsimile functions and operations. ❖ Printer Reference Explains Printer functions and operations. ❖ Scanner Reference Explains Scanner functions and operations. ❖ Network Guide Explains how to configure and operate the machine in this manual before using the ...
... Also refer to this manual for explanations on how to connect the machine. ❖ Troubleshooting Provides a guide to solving common problems, and explains how to install the CD-ROMs provided. ❖ General Settings Guide Explains User Tools settings, and Address Book .... ❖ Facsimile Reference Explains Facsimile functions and operations. ❖ Printer Reference Explains Printer functions and operations. ❖ Scanner Reference Explains Scanner functions and operations. ❖ Network Guide Explains how to configure and operate the machine in this manual before using the ...
Troubleshooting
Page 6
Troubleshooting When Using the Scanner Function When Scanning is Not Done as Expected 65 When You Cannot Send Scanned Files 66 When Stored Files Cannot be Accessed 66 When You ... When a Message is Displayed on the Control Panel 68 When a Message is Displayed on the Client Computer 75 6. When You Cannot Print 54 Other Printing Problems 57 When PictBridge Printing Does Not Work 63 5. Adding paper, Toner and Staples Loading paper ...79 Loading Paper into the Paper Trays 80 Loading Paper...
Troubleshooting When Using the Scanner Function When Scanning is Not Done as Expected 65 When You Cannot Send Scanned Files 66 When Stored Files Cannot be Accessed 66 When You ... When a Message is Displayed on the Control Panel 68 When a Message is Displayed on the Client Computer 75 6. When You Cannot Print 54 Other Printing Problems 57 When PictBridge Printing Does Not Work 63 5. Adding paper, Toner and Staples Loading paper ...79 Loading Paper into the Paper Trays 80 Loading Paper...
Troubleshooting
Page 16
Problem Cause Solution Documents and re- Documents and re- left. The machine is unable A network error has to connect to the right of a function key lights .... and contact your service representative. Reference p.19 "Troubleshooting When Using the Copy Function". p.47 "Troubleshooting When Using the Printer Function". 8 p.65 "Troubleshooting When Using the Scanner Function".
Problem Cause Solution Documents and re- Documents and re- left. The machine is unable A network error has to connect to the right of a function key lights .... and contact your service representative. Reference p.19 "Troubleshooting When Using the Copy Function". p.47 "Troubleshooting When Using the Printer Function". 8 p.65 "Troubleshooting When Using the Scanner Function".
Troubleshooting
Page 17
...the toner cartridge. 9 The machine has just been turned on the main power switch. Time required varies by pressing the {Printer} or {Scanner} key. Wait a little longer. This occurs in the User Tools menu when they become ready for use. turned off when pressed. when ...power indicator continues blinking and does not turn on the operation switch. Important ❒ Check the contact address and Serial No. of common problems and messages. 1 If other than the copier function are not yet ready. Functions other messages appear, follow - The display is turned on...
...the toner cartridge. 9 The machine has just been turned on the main power switch. Time required varies by pressing the {Printer} or {Scanner} key. Wait a little longer. This occurs in the User Tools menu when they become ready for use. turned off when pressed. when ...power indicator continues blinking and does not turn on the operation switch. Important ❒ Check the contact address and Serial No. of common problems and messages. 1 If other than the copier function are not yet ready. Functions other messages appear, follow - The display is turned on...
Troubleshooting
Page 20
...scanned pages as a file, press 1 number of storage, and user name are shown. Do you do the following. • Switch to the scanner screen, and then delete unnecessary files stored under Sample Print, Locked Print, Hold Print, or Stored Print. 12 Scanned data is full. In ... file. Memory frequently be able to keep. The document server comes full. When the Machine Does Not Operate As wanted ❖ Document Server Problem Cause Solution "Exceeded max. You cannot access a protected file without entering the password. not want to check information other than the file name. ...
...scanned pages as a file, press 1 number of storage, and user name are shown. Do you do the following. • Switch to the scanner screen, and then delete unnecessary files stored under Sample Print, Locked Print, Hold Print, or Stored Print. 12 Scanned data is full. In ... file. Memory frequently be able to keep. The document server comes full. When the Machine Does Not Operate As wanted ❖ Document Server Problem Cause Solution "Exceeded max. You cannot access a protected file without entering the password. not want to check information other than the file name. ...
Troubleshooting
Page 21
... Solution You want because of paper type, paper size, or paper capacity problems, use . [Exit], and then press the {Copy} key or another function. "...of the paper with your hands to straighten out the curl, or load the paper up side down. pears. {Scanner} key. When the message "The Stop key was pressed. press [Stop]. The image data may have Pressing [...Exit] displays the preview been corrupted. When using the {Sample large print run. Copy} key. Copier or Scanner func- appears, and you want to prevent paper from curling, lay paper on a flat surface, and do not...
... Solution You want because of paper type, paper size, or paper capacity problems, use . [Exit], and then press the {Copy} key or another function. "...of the paper with your hands to straighten out the curl, or load the paper up side down. pears. {Scanner} key. When the message "The Stop key was pressed. press [Stop]. The image data may have Pressing [...Exit] displays the preview been corrupted. When using the {Sample large print run. Copy} key. Copier or Scanner func- appears, and you want to prevent paper from curling, lay paper on a flat surface, and do not...
Troubleshooting
Page 55
...printer driver. Troubleshooting When Using the Printer Function This chapter explains likely causes of and possible solutions for printer function problems. When a Message Appears during installation of the printer driver already installed. Message number 58 or 34 indicates that the...PCL5C\WIN9X_ME\(Language)\DISK1 • PCL 6 ("Printer Drivers and Utilities" CD-ROM) D:\DRIVERS\PCL6\WIN9X_ME\(Language)\DISK1 • PostScript 3 ("Scanner/PostScript Drivers and Utilities" CD-ROM) D:\DRIVERS\PS\WIN9X_ME\(Language)\DISK1 If the installer starts, click [Cancel] to [Settings], and then ...
...printer driver. Troubleshooting When Using the Printer Function This chapter explains likely causes of and possible solutions for printer function problems. When a Message Appears during installation of the printer driver already installed. Message number 58 or 34 indicates that the...PCL5C\WIN9X_ME\(Language)\DISK1 • PCL 6 ("Printer Drivers and Utilities" CD-ROM) D:\DRIVERS\PCL6\WIN9X_ME\(Language)\DISK1 • PostScript 3 ("Scanner/PostScript Drivers and Utilities" CD-ROM) D:\DRIVERS\PS\WIN9X_ME\(Language)\DISK1 If the installer starts, click [Cancel] to [Settings], and then ...
Troubleshooting
Page 70
ing the machine's driver. scanner function can reduce communication speed. • Bluetooth transmission speeds are not high. Printing by Bluetooth • A communication • Remove the machine from LAN devices or ... file you want to create the PDF, 4 out/cannot perform PDF files created us- devices can - If the problem cannot be printed if they are not supported. Troubleshooting When Using the Printer Function Problem Cause Solution PDF files do not print out/cannot perform [PDF Direct Print]. PDF files do not print...
ing the machine's driver. scanner function can reduce communication speed. • Bluetooth transmission speeds are not high. Printing by Bluetooth • A communication • Remove the machine from LAN devices or ... file you want to create the PDF, 4 out/cannot perform PDF files created us- devices can - If the problem cannot be printed if they are not supported. Troubleshooting When Using the Printer Function Problem Cause Solution PDF files do not print out/cannot perform [PDF Direct Print]. PDF files do not print...
Troubleshooting
Page 73
... to be scanned must face down . The exposure glass or auto docu- Images are scanned in rotated. See "Placing Originals", Copy/Document Server Reference. Problem Cause Solution The scanned image is dirty. pressed flat against the exposure glass. The scanned image contains white spaces. When the original is placed directly...larger than the net- If you scan originals using Scanning at a higher resolution functions other than the specified size because of and possible solutions for scanner function problems. When Scanning is distorted or out of position.
... to be scanned must face down . The exposure glass or auto docu- Images are scanned in rotated. See "Placing Originals", Copy/Document Server Reference. Problem Cause Solution The scanned image is dirty. pressed flat against the exposure glass. The scanned image contains white spaces. When the original is placed directly...larger than the net- If you scan originals using Scanning at a higher resolution functions other than the specified size because of and possible solutions for scanner function problems. When Scanning is distorted or out of position.
Troubleshooting
Page 74
... When You Cannot Send Scanned Files The following machine settings browsed when specify- Problem Cause Solution The Scanner Properties Advanced encryption has been For details about the extended se- dialog box cannot be correct: ing the destination folder. • IPv4 ... for the Browse Network failing to Send a Scan file This section explains likely causes of and possible solutions for job access-related problems. Problem Cause Solution The stored file is locked and is locked because the password was incorrectly entered ten times. See "Network Settings ", General ...
... When You Cannot Send Scanned Files The following machine settings browsed when specify- Problem Cause Solution The Scanner Properties Advanced encryption has been For details about the extended se- dialog box cannot be correct: ing the destination folder. • IPv4 ... for the Browse Network failing to Send a Scan file This section explains likely causes of and possible solutions for job access-related problems. Problem Cause Solution The stored file is locked and is locked because the password was incorrectly entered ten times. See "Network Settings ", General ...
Troubleshooting
Page 75
...up- Message Cause Solution Destination list / The destination list is not correct. See "Settings Required to Use the Network Delivery Scanner", General Settings Guide. Depending on the number of and possible solutions for messages that appear and when the machine fails to operate... Cannot be Used This section explains likely causes of and possible solutions for the TWAIN driver failing to operate. tings. 67 Problem Cause Solution Stored files cannot be specified. Specify it correctly. message is lected destina- Contact the administrator. Opera- When You...
...up- Message Cause Solution Destination list / The destination list is not correct. See "Settings Required to Use the Network Delivery Scanner", General Settings Guide. Depending on the number of and possible solutions for messages that appear and when the machine fails to operate... Cannot be Used This section explains likely causes of and possible solutions for the TWAIN driver failing to operate. tings. 67 Problem Cause Solution Stored files cannot be specified. Specify it correctly. message is lected destina- Contact the administrator. Opera- When You...
Troubleshooting
Page 79
...made. • Check the network settings of [Max. Check settings. • Check that the ID and password for which file the problem occurred. To check the current status, press [Scanned Files Status]. • A password of the SMTP server, FTP server, or client ... after specifying the sender's name. Try the operation once more characters may be recognized. 5 Sender has not been specified. Insufficient memory in Scanner Features. Allocate sufficient space. Send e-mail after the preset interval. Check [Max. Size)]. A network error has oc- Transmission has failed....
...made. • Check the network settings of [Max. Check settings. • Check that the ID and password for which file the problem occurred. To check the current status, press [Scanned Files Status]. • A password of the SMTP server, FTP server, or client ... after specifying the sender's name. Try the operation once more characters may be recognized. 5 Sender has not been specified. Insufficient memory in Scanner Features. Allocate sufficient space. Send e-mail after the preset interval. Check [Max. Size)]. A network error has oc- Transmission has failed....
