Troubleshooting Guide
Page 5
... When an Error Report Is Printed 34 Turning Off the Main Power / In the Event of the Printer Driver .........37 Windows 95/98/Me, Windows 2000 or Windows NT 4.0 37 Windows XP Professional or Windows Server 2003 37 Windows XP Home Edition 38 When a Message Is Displayed 39 Status Messages...39 Alert Messages ...39 Printing the Error...
... When an Error Report Is Printed 34 Turning Off the Main Power / In the Event of the Printer Driver .........37 Windows 95/98/Me, Windows 2000 or Windows NT 4.0 37 Windows XP Professional or Windows Server 2003 37 Windows XP Home Edition 38 When a Message Is Displayed 39 Status Messages...39 Alert Messages ...39 Printing the Error...
Troubleshooting Guide
Page 13
... for Paper Type, press [Duplex], and then select [On]. Enter the user code (up , and into Tray 1-4 with the printer driver. and wait a while before restarting." The temperature inside the machine is displayed. Misfeeds occur frequently. locked. The tray's end fence may not...that is still jammed in an environment where the temperature remains between 10 and 32°C. The Authentication screen appears. Basic Authentication, Windows Authentication, LDAP Authentication or Integration Server Authentication is removed. See p.93 "Where to [Off] for duplex printing in the by user...
... for Paper Type, press [Duplex], and then select [On]. Enter the user code (up , and into Tray 1-4 with the printer driver. and wait a while before restarting." The temperature inside the machine is displayed. Misfeeds occur frequently. locked. The tray's end fence may not...that is still jammed in an environment where the temperature remains between 10 and 32°C. The Authentication screen appears. Basic Authentication, Windows Authentication, LDAP Authentication or Integration Server Authentication is removed. See p.93 "Where to [Off] for duplex printing in the by user...
Troubleshooting Guide
Page 43
... starts, click [Cancel] to do if a message appears when installing the printer driver. Windows XP Professional or Windows Server 2003 This section describes the procedure under Windows 95/98/Me, Windows 2000 or Windows NT 4.0. C Follow the instructions in Add Printer Wizard. 4. Troubleshooting When Using the...solutions for printer function problems. When a Message Is Displayed during Installation of the RPCS printer driver is \DRIVERS\RPCS\WIN2K_XP. Install the printer driver using Auto Run. Windows 95/98/Me, Windows 2000 or Windows NT 4.0 This section describes the procedure under...
... starts, click [Cancel] to do if a message appears when installing the printer driver. Windows XP Professional or Windows Server 2003 This section describes the procedure under Windows 95/98/Me, Windows 2000 or Windows NT 4.0. C Follow the instructions in Add Printer Wizard. 4. Troubleshooting When Using the...solutions for printer function problems. When a Message Is Displayed during Installation of the RPCS printer driver is \DRIVERS\RPCS\WIN2K_XP. Install the printer driver using Auto Run. Windows 95/98/Me, Windows 2000 or Windows NT 4.0 This section describes the procedure under...
Troubleshooting Guide
Page 44
If the installer starts, click [Cancel] to quit. 4 38 If the printer driver is on a CD-ROM, the location of the RPCS printer driver is \DRIVERS\RPCS\WIN2K_XP. C Follow the instructions in Add Printer Wizard. Troubleshooting When Using the Printer Function Windows XP Home Edition This section describes the procedure under Windows XP Home Edition. A On the [Start] menu, click [Printers and Faxes]. B Click [Add a Printer].
If the installer starts, click [Cancel] to quit. 4 38 If the printer driver is on a CD-ROM, the location of the RPCS printer driver is \DRIVERS\RPCS\WIN2K_XP. C Follow the instructions in Add Printer Wizard. Troubleshooting When Using the Printer Function Windows XP Home Edition This section describes the procedure under Windows XP Home Edition. A On the [Start] menu, click [Printers and Faxes]. B Click [Add a Printer].
Troubleshooting Guide
Page 52
... Program", About This Machine. Set the desired input tray using Windows 95/98/Me, Windows 2000/XP, and Windows NT 4.0. Use of print quality and other problems. Use manufacturer-genuine toner. The machine is Use the machine's printer driver and check the machine is being used. Characters differ The print... Driv- fers from the display. was in Energy resume printing. ty is so much time to the machine are using a Windows operating system, printer driver settings override those set using the display panel. It takes too The data is too dark. The option setup in loss of...
... Program", About This Machine. Set the desired input tray using Windows 95/98/Me, Windows 2000/XP, and Windows NT 4.0. Use of print quality and other problems. Use manufacturer-genuine toner. The machine is Use the machine's printer driver and check the machine is being used. Characters differ The print... Driv- fers from the display. was in Energy resume printing. ty is so much time to the machine are using a Windows operating system, printer driver settings override those set using the display panel. It takes too The data is too dark. The option setup in loss of...
Troubleshooting Guide
Page 55
...PostScript3 If your operating system is considera- Other Printing Problems Problem Cause Solution There is Windows, select [PostScript (optimize for the [Document type] list on screen. See the printer driver Help. 4 49 Graphics print out differently to print. See "Timer Settings", General Settings... Guide and "ENERGY STAR Program", About This Machine. data, such as follows: • Windows 95 / 98 / Me [PostScript output format:] on...
...PostScript3 If your operating system is considera- Other Printing Problems Problem Cause Solution There is Windows, select [PostScript (optimize for the [Document type] list on screen. See the printer driver Help. 4 49 Graphics print out differently to print. See "Timer Settings", General Settings... Guide and "ENERGY STAR Program", About This Machine. data, such as follows: • Windows 95 / 98 / Me [PostScript output format:] on...
Troubleshooting Guide
Page 56
... Quality] tab in the application. Photo images are set, select the same size and orientation. See the printer driver Help. dows 95/98/Me, Windows 2000/XP, or Windows NT 4.0, Auto Reduce/Enlarge print does not come out as that fits on a single page on one machine may...tab in the RPCS printer driver. Adjust the [Printable area:] setting in the [Printer Configuration...] dialog box on the [Print Settings] tab in the [Change User Settings] dialog box, on the machine used. When using Windows 95 / 98 / Me, Windows 2000 / XP, Windows Server 2003, or Windows NT 4.0. Some applica- ...
... Quality] tab in the application. Photo images are set, select the same size and orientation. See the printer driver Help. dows 95/98/Me, Windows 2000/XP, or Windows NT 4.0, Auto Reduce/Enlarge print does not come out as that fits on a single page on one machine may...tab in the RPCS printer driver. Adjust the [Printable area:] setting in the [Printer Configuration...] dialog box on the [Print Settings] tab in the [Change User Settings] dialog box, on the machine used. When using Windows 95 / 98 / Me, Windows 2000 / XP, Windows Server 2003, or Windows NT 4.0. Some applica- ...
Troubleshooting Guide
Page 57
... with a tray for the tray to use paper from the computer, but printing did not start. When using Windows 95 / 98 / Me / 2000 / XP, Windows Server 2003, or Windows NT 4.0, combined printing or booklet printing does not come out as expected. See "System Settings", General Set- ... settings to [On] on the System Settings menu. Make sure the application's paper size and orientation settings match those of the printer driver. User Authentication may have loaded thick paper , OHP transparencies, or labels specified as Paper Type on the malfunctioning. with paper set ....
... with a tray for the tray to use paper from the computer, but printing did not start. When using Windows 95 / 98 / Me / 2000 / XP, Windows Server 2003, or Windows NT 4.0, combined printing or booklet printing does not come out as expected. See "System Settings", General Set- ... settings to [On] on the System Settings menu. Make sure the application's paper size and orientation settings match those of the printer driver. User Authentication may have loaded thick paper , OHP transparencies, or labels specified as Paper Type on the malfunctioning. with paper set ....
Troubleshooting Guide
Page 69
... error has oc- Close all the unnecessary applications running on the client computer. • Uninstall the TWAIN Driver, restart the computer, and then 5 reinstall the TWAIN Driver. ning. • Close all other appli- When a Message Is Displayed Message Cause Solution Error has occurred...Permission to the client computer. • Check whether the Ethernet board of Login User Name, Login Password or Driver Encryption Key is recognized correctly by Windows. • Check whether the client computer can use this function has not been granted. Contact the administrator. ...
... error has oc- Close all the unnecessary applications running on the client computer. • Uninstall the TWAIN Driver, restart the computer, and then 5 reinstall the TWAIN Driver. ning. • Close all other appli- When a Message Is Displayed Message Cause Solution Error has occurred...Permission to the client computer. • Check whether the Ethernet board of Login User Name, Login Password or Driver Encryption Key is recognized correctly by Windows. • Check whether the client computer can use this function has not been granted. Contact the administrator. ...
Quick Use Guide
Page 14
Select the "Paper Tab" at the top of the window On the "Paper Tab" select "Input tray" and "Type", this will allow to select the type of media you are printing on your print driver. When printing labels or thick Paper you must select "Bypass tray" & "Thick 1", Once you have selected " Bypass tray" and " Thick 1" , select "OK" Select "OK" to print your job 14 Continued Printing from your Computer Printing to the Bypass Tray (Manual Feed Tray) Select the "Properties" button on , paper source you would like the selected from.
Select the "Paper Tab" at the top of the window On the "Paper Tab" select "Input tray" and "Type", this will allow to select the type of media you are printing on your print driver. When printing labels or thick Paper you must select "Bypass tray" & "Thick 1", Once you have selected " Bypass tray" and " Thick 1" , select "OK" Select "OK" to print your job 14 Continued Printing from your Computer Printing to the Bypass Tray (Manual Feed Tray) Select the "Properties" button on , paper source you would like the selected from.