Troubleshooting Guide
Page 5
TABLE OF CONTENTS Manuals for This Machine i How to Read This Manual 1 Symbols ...1 Names of the Printer Driver .........37 Windows 95/98/Me, Windows 2000 or Windows NT 4.0 37 Windows XP Professional or Windows Server 2003 37 Windows XP Home Edition 38 When a Message Is Displayed 39 Status Messages...39 Alert Messages ...39 Printing the Error Log 41...
TABLE OF CONTENTS Manuals for This Machine i How to Read This Manual 1 Symbols ...1 Names of the Printer Driver .........37 Windows 95/98/Me, Windows 2000 or Windows NT 4.0 37 Windows XP Professional or Windows Server 2003 37 Windows XP Home Edition 38 When a Message Is Displayed 39 Status Messages...39 Alert Messages ...39 Printing the Error Log 41...
Troubleshooting Guide
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.... When a misfeed message appears, it remains until you open and close the cover as required. Cannot print in the copier mode or with the printer driver. Select a paper tray in the by user man- Users are restricted by - digits), and then press the {OK} or {q} key. See ... the machine is set to set properly. Enter the user code (up , and into Tray 1-4 with the print side down. Basic Authentication, Windows Authentication, LDAP Authentication or Integration Server Authentication is too high or too low. into the bypass tray with the print side side of a size not...
.... When a misfeed message appears, it remains until you open and close the cover as required. Cannot print in the copier mode or with the printer driver. Select a paper tray in the by user man- Users are restricted by - digits), and then press the {OK} or {q} key. See ... the machine is set to set properly. Enter the user code (up , and into Tray 1-4 with the print side down. Basic Authentication, Windows Authentication, LDAP Authentication or Integration Server Authentication is too high or too low. into the bypass tray with the print side side of a size not...
Troubleshooting Guide
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... Is Displayed during Installation of the RPCS printer driver is either\DRIVERS\RPCS\WIN9X_ME, or \DRIVERS\RPCS\WIN2K_XP. Windows 95/98/Me, Windows 2000 or Windows NT 4.0 This section describes the procedure under Windows XP Professional or Windows Server 2003. C Follow the instructions in Add Printer Wizard. Windows XP Professional or Windows Server 2003 This section describes the procedure under...
... Is Displayed during Installation of the RPCS printer driver is either\DRIVERS\RPCS\WIN9X_ME, or \DRIVERS\RPCS\WIN2K_XP. Windows 95/98/Me, Windows 2000 or Windows NT 4.0 This section describes the procedure under Windows XP Professional or Windows Server 2003. C Follow the instructions in Add Printer Wizard. Windows XP Professional or Windows Server 2003 This section describes the procedure under...
Troubleshooting Guide
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A On the [Start] menu, click [Printers and Faxes]. C Follow the instructions in Add Printer Wizard. Troubleshooting When Using the Printer Function Windows XP Home Edition This section describes the procedure under Windows XP Home Edition. B Click [Add a Printer]. If the installer starts, click [Cancel] to quit. 4 38 If the printer driver is on a CD-ROM, the location of the RPCS printer driver is \DRIVERS\RPCS\WIN2K_XP.
A On the [Start] menu, click [Printers and Faxes]. C Follow the instructions in Add Printer Wizard. Troubleshooting When Using the Printer Function Windows XP Home Edition This section describes the procedure under Windows XP Home Edition. B Click [Add a Printer]. If the installer starts, click [Cancel] to quit. 4 38 If the printer driver is on a CD-ROM, the location of the RPCS printer driver is \DRIVERS\RPCS\WIN2K_XP.
Troubleshooting Guide
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.... Check whether there is unsuitable. See "ENERGY STAR Program", About This Machine. See the printer driver Help. When you are not recognized when using Windows 95/98/Me, Windows 2000/XP, and Windows NT 4.0. Set the desired input tray using the display panel. See "Setting Up the Printer Driv...Paper is so much time to large or com- A non-Windows OS is fers from Energy Saver mode, it takes time to the machine are using a Windows operating system, printer driver settings override those set using the printer driver. Simply wait until printing resumes. To resume from the not...
.... Check whether there is unsuitable. See "ENERGY STAR Program", About This Machine. See the printer driver Help. When you are not recognized when using Windows 95/98/Me, Windows 2000/XP, and Windows NT 4.0. Set the desired input tray using the display panel. See "Setting Up the Printer Driv...Paper is so much time to large or com- A non-Windows OS is fers from Energy Saver mode, it takes time to the machine are using a Windows operating system, printer driver settings override those set using the printer driver. Simply wait until printing resumes. To resume from the not...
Troubleshooting Guide
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...PostScript Output Option] list. [PostScript Output Option] is located as graphics-heavy documents, takes longer to how they appear on the printer driver may reduce the computer's workload. See "Timer Settings", General Settings Guide and "ENERGY STAR Program", About This Machine. data volume. Making... for the [Resolution] list on the [Print Quality] tab in the printing preferences dialog box. ❖ PostScript3 If your operating system is Windows, select [PostScript (optimize for [Resolution:] on the [Print Quality] tab in "Sleep mode". Wait for the [Document type] list on ...
...PostScript Output Option] list. [PostScript Output Option] is located as graphics-heavy documents, takes longer to how they appear on the printer driver may reduce the computer's workload. See "Timer Settings", General Settings Guide and "ENERGY STAR Program", About This Machine. data volume. Making... for the [Resolution] list on the [Print Quality] tab in the printing preferences dialog box. ❖ PostScript3 If your operating system is Windows, select [PostScript (optimize for [Resolution:] on the [Print Quality] tab in "Sleep mode". Wait for the [Document type] list on ...
Troubleshooting Guide
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See the printer driver Help. tions print at lower resolution. When using Windows 95 / 98 / Me, Windows 2000 / XP, Windows Server 2003, or Windows NT 4.0. Images are incomplete, or excess pages are coarse. Use the same size paper as expected. Print areas differ depending on the .../XP, or Windows NT 4.0, Auto Reduce/Enlarge print does not come out as that fits on a single page on one machine may be using paper smaller than the size selected in the RPCS printer driver. See the printer driver Help. Solid lines are printed as expected. Set up optional devices...
See the printer driver Help. tions print at lower resolution. When using Windows 95 / 98 / Me, Windows 2000 / XP, Windows Server 2003, or Windows NT 4.0. Images are incomplete, or excess pages are coarse. Use the same size paper as expected. Print areas differ depending on the .../XP, or Windows NT 4.0, Auto Reduce/Enlarge print does not come out as that fits on a single page on one machine may be using paper smaller than the size selected in the RPCS printer driver. See the printer driver Help. Solid lines are printed as expected. Set up optional devices...
Troubleshooting Guide
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... paper size and orientation settings match those of the printer driver. User code management may have been set , select the same size and orientation. When using Windows 95 / 98 / Me / 2000 / XP, Windows Server 2003, or Windows NT 4.0, combined printing or booklet printing does not come ...Off] has 4 been specified as expected. Ask the administrator about valid user codes. cannot be entered from the printer driver. 51 The correct application or printer driver settings are set . A print instruction was issued from a tray other than the bypass tray. Duplex printing is Duplex...
... paper size and orientation settings match those of the printer driver. User code management may have been set , select the same size and orientation. When using Windows 95 / 98 / Me / 2000 / XP, Windows Server 2003, or Windows NT 4.0, combined printing or booklet printing does not come ...Off] has 4 been specified as expected. Ask the administrator about valid user codes. cannot be entered from the printer driver. 51 The correct application or printer driver settings are set . A print instruction was issued from a tray other than the bypass tray. Duplex printing is Duplex...
Troubleshooting Guide
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... has occurred in the driver. • Check whether the network cable is connected correctly to use this function has not been granted. ter can use the TCP/IP protocol. cations, then restart scan- Any of the client computer is recognized correctly by Windows. • Check whether... the client computer can use the TCP/IP protocol. ning. • Close all other appli- The entered login user name, password, or driver encryption key was invalid. • Check the login user name...
... has occurred in the driver. • Check whether the network cable is connected correctly to use this function has not been granted. ter can use the TCP/IP protocol. cations, then restart scan- Any of the client computer is recognized correctly by Windows. • Check whether... the client computer can use the TCP/IP protocol. ning. • Close all other appli- The entered login user name, password, or driver encryption key was invalid. • Check the login user name...
Quick Use Guide
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Continued Printing from . When printing labels or thick Paper you must select "Bypass tray" & "Thick 1", Once you are printing on your job 14 Select the "Paper Tab" at the top of the window On the "Paper Tab" select "Input tray" and "Type", this will allow to select the type of media you have selected " Bypass tray" and " Thick 1" , select "OK" Select "OK" to the Bypass Tray (Manual Feed Tray) Select the "Properties" button on , paper source you would like the selected from your Computer Printing to print your print driver.
Continued Printing from . When printing labels or thick Paper you must select "Bypass tray" & "Thick 1", Once you are printing on your job 14 Select the "Paper Tab" at the top of the window On the "Paper Tab" select "Input tray" and "Type", this will allow to select the type of media you have selected " Bypass tray" and " Thick 1" , select "OK" Select "OK" to the Bypass Tray (Manual Feed Tray) Select the "Properties" button on , paper source you would like the selected from your Computer Printing to print your print driver.