Operating Instructions
Page 1
Operating Instructions Troubleshooting 1 When the Machine Does Not Operate As Wanted 2 Troubleshooting When Using the Copy/Document Server Function 3 Troubleshooting When Using the Facsimile Function 4 Troubleshooting When Using the Printer Function 5 Troubleshooting When Using the Scanner Function 6 Clearing Misfeeds 7 Appendix Read this manual carefully before using the machine. For safe and correct use, be sure to read the Safety Information in "About This Machine" before you use this machine and keep it handy for future reference.
Operating Instructions Troubleshooting 1 When the Machine Does Not Operate As Wanted 2 Troubleshooting When Using the Copy/Document Server Function 3 Troubleshooting When Using the Facsimile Function 4 Troubleshooting When Using the Printer Function 5 Troubleshooting When Using the Scanner Function 6 Clearing Misfeeds 7 Appendix Read this manual carefully before using the machine. For safe and correct use, be sure to read the Safety Information in "About This Machine" before you use this machine and keep it handy for future reference.
Operating Instructions
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Troubleshooting When Using the Facsimile Function Adjusting the Volume...47 Messages Displayed When Using the Facsimile Function 49 When You Cannot Send or Receive Fax Messages ......8 Important...8 How to the Right of a Function Key Is Lit 18 When You Have Problems Operating the Machine 20 When a Job Is Not Performed...24 2. Troubleshooting When Using the Copy/Document Server Function Messages Displayed When Using the Copy/Document Server Function 27 When You Cannot Make Clear Copies...32 When...
Troubleshooting When Using the Facsimile Function Adjusting the Volume...47 Messages Displayed When Using the Facsimile Function 49 When You Cannot Send or Receive Fax Messages ......8 Important...8 How to the Right of a Function Key Is Lit 18 When You Have Problems Operating the Machine 20 When a Job Is Not Performed...24 2. Troubleshooting When Using the Copy/Document Server Function Messages Displayed When Using the Copy/Document Server Function 27 When You Cannot Make Clear Copies...32 When...
Operating Instructions
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Error Mail Notification...69 Error Report (E-mail)...69 Server-Generated Error E-mail...69 4. Troubleshooting When Using the Printer Function Messages Displayed When Installing the Printer Driver 71 Windows 2000...71 Windows XP Professional or Windows Server 2003/2003 R2...2008...73 If USB Connection Fails...74 Messages Displayed When Using the Printer Function 75 Status Messages...75 Messages Displayed on the Client Computer 116 3 Troubleshooting When Using the Scanner Function When Scanning Is Not Done As Expected 101 When You Cannot Send Scanned Files...103 When Stored Files Cannot Be...
Error Mail Notification...69 Error Report (E-mail)...69 Server-Generated Error E-mail...69 4. Troubleshooting When Using the Printer Function Messages Displayed When Installing the Printer Driver 71 Windows 2000...71 Windows XP Professional or Windows Server 2003/2003 R2...2008...73 If USB Connection Fails...74 Messages Displayed When Using the Printer Function 75 Status Messages...75 Messages Displayed on the Client Computer 116 3 Troubleshooting When Using the Scanner Function When Scanning Is Not Done As Expected 101 When You Cannot Send Scanned Files...103 When Stored Files Cannot Be...
Operating Instructions
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Troubleshooting Provides a guide for resolving common usage-related problems. Copy and Document Server Reference Explains Copier and Document Server functions and operations. Security Reference This manual ...
Troubleshooting Provides a guide for resolving common usage-related problems. Copy and Document Server Reference Explains Copier and Document Server functions and operations. Security Reference This manual ...
Operating Instructions
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... Toner", About This Machine . Appears when the hole punch receptacle is open. 13 When the Machine Does Not Operate As Wanted This chapter describes basic troubleshooting procedures that are applicable to all functions of this machine. 1 Indicators This section describes the indicators displayed when the machine requires the user to remove...
... Toner", About This Machine . Appears when the hole punch receptacle is open. 13 When the Machine Does Not Operate As Wanted This chapter describes basic troubleshooting procedures that are applicable to all functions of this machine. 1 Indicators This section describes the indicators displayed when the machine requires the user to remove...
Operating Instructions
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...". • p.20 "When You Have Problems Operating the Machine" Message Cause Solution "Authentication has failed." The original placed on the exposure glass is not correct. Troubleshooting When Using the Copy/Document Server Function This chapter describes likely causes of the paper type, paper size or paper capacity problems, use Auto Paper...
...". • p.20 "When You Have Problems Operating the Machine" Message Cause Solution "Authentication has failed." The original placed on the exposure glass is not correct. Troubleshooting When Using the Copy/Document Server Function This chapter describes likely causes of the paper type, paper size or paper capacity problems, use Auto Paper...
Operating Instructions
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... orientation. A print job was specified. "Duplex is not placed in the Document Server. 2. "Cannot staple paper of pages per file. number of this paper size." Troubleshooting When Using the Copy/Document Server Function Message Cause Solution "Cannot detect original size."
... orientation. A print job was specified. "Duplex is not placed in the Document Server. 2. "Cannot staple paper of pages per file. number of this paper size." Troubleshooting When Using the Copy/Document Server Function Message Cause Solution "Cannot detect original size."
Operating Instructions
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... main stopped due to do not have the The logged in user name does Contact the administrator about the privileges to the submachine. machine. 30 Troubleshooting When Using the Copy/Document Server Function Message Cause Solution "The selected file(s) You have permission for the permission for the required function. created the...
... main stopped due to do not have the The logged in user name does Contact the administrator about the privileges to the submachine. machine. 30 Troubleshooting When Using the Copy/Document Server Function Message Cause Solution "The selected file(s) You have permission for the permission for the required function. created the...
Operating Instructions
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... density is dirty The exposure glass, scanning Clean them. glass, or ADF is too high. See "Adjusting Copy Image Density", Copy and Document Server Reference . Troubleshooting When Using the Copy/Document Server Function When You Cannot Make Clear Copies This section describes likely causes of an original The original is copied...
... density is dirty The exposure glass, scanning Clean them. glass, or ADF is too high. See "Adjusting Copy Image Density", Copy and Document Server Reference . Troubleshooting When Using the Copy/Document Server Function When You Cannot Make Clear Copies This section describes likely causes of an original The original is copied...
Operating Instructions
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... the ADF, face them up. White stripes appear on the exposure glass, and then place two or three sheets of a photographic print. at a slight angle. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution Black lines appear. The original is dirty. White lines appear. 2 Copies are stuck Use a dry...
... the ADF, face them up. White stripes appear on the exposure glass, and then place two or three sheets of a photographic print. at a slight angle. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution Black lines appear. The original is dirty. White lines appear. 2 Copies are stuck Use a dry...
Operating Instructions
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... details about recommended paper and the proper way to store it . Fan the sheets thoroughly before loading them. Misfeeds occur frequently. 2. The paper is damp. Troubleshooting When Using the Copy/Document Server Function When You Cannot Make Copies As Wanted This section describes likely causes of the machine.
... details about recommended paper and the proper way to store it . Fan the sheets thoroughly before loading them. Misfeeds occur frequently. 2. The paper is damp. Troubleshooting When Using the Copy/Document Server Function When You Cannot Make Copies As Wanted This section describes likely causes of the machine.
Operating Instructions
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..." message appears and the Staple function cannot be used. For example, select A3 for copying]", Printer Reference . 2 Images are creased. Make the margin width narrower. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution The copy is damp. See "Recommended Paper Sizes and Types", About This Machine . The side...
..." message appears and the Staple function cannot be used. For example, select A3 for copying]", Printer Reference . 2 Images are creased. Make the margin width narrower. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution The copy is damp. See "Recommended Paper Sizes and Types", About This Machine . The side...
Operating Instructions
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... the exposure glass, start with the first page to [Yes]. You have loaded thick paper Change the paper. You placed the originals in duplex mode. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution When using Manual Paper Select mode, make copied. the copy paper. heavier than bypass tray...
... the exposure glass, start with the first page to [Yes]. You have loaded thick paper Change the paper. You placed the originals in duplex mode. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution When using Manual Paper Select mode, make copied. the copy paper. heavier than bypass tray...
Operating Instructions
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... control panel, select [Edit / Stamp]. is full. Display During Connect Copy This section describes the display during Connect Copy. 42 appears, and you been corrupted. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution Memory frequently becomes The document server memory Delete unnecessary files. Connect Copy Problem Cause Solution...
... control panel, select [Edit / Stamp]. is full. Display During Connect Copy This section describes the display during Connect Copy. 42 appears, and you been corrupted. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution Memory frequently becomes The document server memory Delete unnecessary files. Connect Copy Problem Cause Solution...
Operating Instructions
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..., and then press [Stop]. 44 Turn on the main machine. The machine cancels Connect Copy. Cause Scanning is no response when you press [Connect Copy]. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution The machine cancels Connect Copy. 2 The sub-machine's main power is in progress. Follow the...
..., and then press [Stop]. 44 Turn on the main machine. The machine cancels Connect Copy. Cause Scanning is no response when you press [Connect Copy]. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution The machine cancels Connect Copy. 2 The sub-machine's main power is in progress. Follow the...
Operating Instructions
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... not copy. 2 remaining originals." Connect Copy Message Cause Solution "Sub-machine memory is full. In this case, the resulting sorted pages will not be displayed. Troubleshooting When Using the Copy/Document Server Function Message Cause Solution "Memory is full. To continue copying, remove all copies, and then press [Continue]. machines. •...
... not copy. 2 remaining originals." Connect Copy Message Cause Solution "Sub-machine memory is full. In this case, the resulting sorted pages will not be displayed. Troubleshooting When Using the Copy/Document Server Function Message Cause Solution "Memory is full. To continue copying, remove all copies, and then press [Continue]. machines. •...
Operating Instructions
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... This section describes how to the destination. Press [Facsimile Features]. 3. BQN036S 2. At Transmission Heard when "Immediate Transmission" is pressed. Press the [User Tools / Counter] key. Troubleshooting When Using the Facsimile Function This chapter describes likely causes of the following sounds that [General Settings] screen appears. 47 At Reception Heard when the...
... This section describes how to the destination. Press [Facsimile Features]. 3. BQN036S 2. At Transmission Heard when "Immediate Transmission" is pressed. Press the [User Tools / Counter] key. Troubleshooting When Using the Facsimile Function This chapter describes likely causes of the following sounds that [General Settings] screen appears. 47 At Reception Heard when the...
Operating Instructions
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3. You can adjust the On Hook volume when you press [Cancel], the volume setting is canceled. The display returns to adjust the volume, and then press [OK]. Press [Adjust Sound Volume]. 3 5. The standby display appears. • You can set the volume level to between 0 and 7. 6. You can hear the actual volume by pressing [Check]. Press the [User Tools / Counter] key. Press [Lower] or [Louder] to that of step 4. Troubleshooting When Using the Facsimile Function 4. See "On Hook Dial", Facsimile Reference . 48 If you press [On Hook].
3. You can adjust the On Hook volume when you press [Cancel], the volume setting is canceled. The display returns to adjust the volume, and then press [OK]. Press [Adjust Sound Volume]. 3 5. The standby display appears. • You can set the volume level to between 0 and 7. 6. You can hear the actual volume by pressing [Check]. Press the [User Tools / Counter] key. Press [Lower] or [Louder] to that of step 4. Troubleshooting When Using the Facsimile Function 4. See "On Hook Dial", Facsimile Reference . 48 If you press [On Hook].
Operating Instructions
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Troubleshooting When Using the Facsimile Function Message Cause Solution "Check whether there are any network problems." [13-18] Cannot access SIP server. • In [Facsimile Features], ...
Troubleshooting When Using the Facsimile Function Message Cause Solution "Check whether there are any network problems." [13-18] Cannot access SIP server. • In [Facsimile Features], ...
Operating Instructions
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.... 3 • In [System Settings], under any network problems." is correctly connected to was not found . You can also use the Web Image Monitor for confirmation. 3. Troubleshooting When Using the Facsimile Function Message Cause Solution "Check whether there are The DNS server, SMTP server, • In [System Settings], under [File Transfer], select...
.... 3 • In [System Settings], under any network problems." is correctly connected to was not found . You can also use the Web Image Monitor for confirmation. 3. Troubleshooting When Using the Facsimile Function Message Cause Solution "Check whether there are The DNS server, SMTP server, • In [System Settings], under [File Transfer], select...